RM101: INTRODUCTION TO RISK MANAGEMENT · BUT NOLS WAS NOT ONE OF THEM. HOWEVER, NOLS DATA ARE...
Transcript of RM101: INTRODUCTION TO RISK MANAGEMENT · BUT NOLS WAS NOT ONE OF THEM. HOWEVER, NOLS DATA ARE...
Angie Moline, Ph.D.Educate Wild!
RM101: INTRODUCTION TO
RISK MANAGEMENT
SUPPORT FOROUTDOOR LEARNING
RMCYCLE
CORRECTED VERSION
ANGIE MOLINE INTRODUCTION
Disclaimer: I am not a lawyer and this isn’t legal advice.
M.S. BIOLOGY
PhD ECOLOGY
COLORADOOUTWARD BOUND
B.S. ECOLOGY
& ARTSCIENCE
MATH
B.S. ENVIRONMENTAL
ENGINEERING
PEACE CORPS
AUDUBON EXPEDITION
OUTD
OOR SE
MEST
ER
NORTHERNARIZONA UNIVERSITY
WRFI & PRESCOTT
GCS
SCE
DDCSCOLLEGE TEACHING,GRANT-WRITING,PROGRAM DESIGN
& LEADERSHIPEXPERIENCE
OUTDOOR EDUCATOR CHOPS
LEARNEDSYSTEMS
THINKING APPROACH& VALUE OF
DATA-DRIVEN RESEARCH
PERSONAL WILDERNESS TRIPS
& MANYVOLUNTEER GIGS
EXCITEMENT ABOUT TAKING MY
KNOWLEDGE& DESIGN SKILLSON THE ROAD
EDUCATE
WILD L L C!
INTRODUCTIONS
Where do you work?
What is your role in your organization?
COMMENT
IN THE
CHAT BOX
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WEBINAR OVERVIEW
Text version of notes online @ educatewild.com/2016AEEwebinar.html
IDENTIFY
MANAGE
ASSESSREVIEW
INTRODUCTION TO RISK MANAGEMENT
You have legal and moral obligations to manage risk
Moral - people hire you because they trust you
Legal - duty of care (Reb Gregg Dec 14)
What describes and defines your organization’s duty of care?
JUDGE
IDENTIFY
MANAGE
ASSESSREVIEW
ARTICULATE
PROGRAM
GOALS
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE YOUR GOALS ?
PARTICIPANT POLL:
Could you recite or explain your organization’s mission statement? ____ Yes
____ No
____ Sort of
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE YOUR GOALS ?
If you are clear about your goals, you can be clear about risk
Use your missionstatement as a filter for programrisks & activities
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE YOUR GOALS ?
If you are clear about your goals, you can be clear about risk
Where There Be Dragons University Science Program
www.wheretherebedragons.com
CASE STUDY : GEOLOGY FIELD TRIP
https://youtu.be/Bhw4lBzHl2UExcerpt from RM101 online training
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
IDENTIFY
MANAGE
ASSESSREVIEW
SET INSTITUTIONAL
RISK TOLERANCE
ARTICULATE
PROGRAM
GOALS
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE THE RISKS ?
Let’s look at some data...
Cause of death for people age 15-24 in USA (CDC data) #1 Accidents #2 Suicide #3 Homicide
#1 Motor Vehicle Accident#2 Poisoning#3 Drowning#4 Other land transport#5 Falling#6 Firearm
http://www.cdc.gov/nchs/fastats/
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE THE RISKS ?
PARTICIPANT POLL:
When do you think most injuries happen on NOLS courses? ____ During technical activities (climbing, stream crossings, etc.) ____ While cooking with stoves or campfires
____ During playtime (while goofing around)
____ While hiking with a pack
*
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE THE RISKS ?
Most injuries occurred while hiking with a pack (34% of injuries)
Most common causes of injuries on NOLS courses (1998-2007) #1 Slips and falls (24% of injuries) #2 Preexisting conditions (9%) #3 Carelessness (8%)
http://www.aee.org/assets/docs/wrmc_incident_poster_text_2008.pdf
CORRECTION: THESE DATA WERE COMPILED FROM 43 DIFFERENT PROGRAMS,
BUT NOLS WAS NOT ONE OF THEM. HOWEVER, NOLS DATA ARE SIMILAR
FOR NOLS DATA, GO TO: Drew Leemon and Tod Schimelpfenig. 2003. Wilderness Injury, Illness, and Evacuation: National Outdoor Leadership School’s Incident Pro-files, 1999 - 2002. Wilderness and Environmental Medicine, vol. 14, pp. 174-182.
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE THE RISKS ?
Identify the risks in your program
ACTI
VITY
ENVIRONMENTPE
OPLE
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE THE RISKS ?
Identify the risks in your program
ACTI
VITY
ENVIRONMENTPE
OPLE
Van travelExposureClimbing
ScramblingHiking
Cookingalso Equipment
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE THE RISKS ?
Identify the risks in your program
ACTI
VITY
ENVIRONMENTPE
OPLE
Van travelExposureClimbing
ScramblingHiking
Cookingalso Equipment
TerrainWeather
Water
AnimalsPlantsRegional issues
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE THE RISKS ?
Identify the risks in your program
ACTI
VITY
ENVIRONMENTPE
OPLE
Age / MaturityAbility / FitnessExperience AllergiesJudgmentLevel of fatigueMotivation of students ... and staff!
Van travelExposureClimbing
ScramblingHiking
Cookingalso Equipment
TerrainWeather
Water
AnimalsPlantsRegional issues
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE THE RISKS ?
Geology Club trip to the Colorado River
ACTI
VITY
ENVIRONMENTPE
OPLE
Highly enthusiastic College studentsCamping experienceProfessor’s experience managing students in the field?
Van travelHiking
CookingWading in river ?
Desert ConditionsColorado River
www.educatewild.com/toolbox
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
IDENTIFY
MANAGE
ASSESSREVIEW
SET INSTITUTIONAL
RISK TOLERANCE
ASK STUDENTS TO
ACKNOWLEDGE RISKS
ARTICULATE
PROGRAM
GOALS
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
HOW DO THE RISKS RELATE TO YOUR GOALS ?
Assess whether the risks are worthwhile.
RISK = PROBABILITY X SEVERITY X TIME
Probability of an event occurring.
Severity of a incident
Time spent doing the activity
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
HOW DO THE RISKS RELATE TO YOUR GOALS ?
Consider whether risks: 1. fit your institutional risk tolerance 2. meet your mission or learning outcomes 3. are “reasonable” 4. can be managed appropriately
Choose activities for your course or program that meet these criteria!
RISK GOAL
ACTIVITY
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE YOUR GOALS ?
Which of the following activities are too risky for your organization’s level of risk tolerance? ____ Low ropes course initiatives ____ High ropes course initiatives ____ High ropes course free fall initiatives (giant swing, leap of faith, zipline, etc.)
____ Short day hikes (3-4 miles) ____ Wilderness backpacking trips (10-20 miles from TH) ____ Alpine mountaineering trips (Class V terrain) ____ Glacier mountaineering trips
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT ARE YOUR GOALS?
Discuss and determine your institutional risk tolerance with administration & staff
Risk doesn’t necessarily create legal issues but - undisclosed risks - poorly managed risks (negligence) - unplanned activities can put your organization in a tenuous place
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
LET THEM KNOW BEFORE YOU GO
Disclose risks before you go in the field:
Environmental hazards Activity risks Human health risks Any other known risks and hazards
Reb Gregg has a good primer online at: http://www.rebgregg.com/writings/release.php
Participation Agreement
Agreement
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
IDENTIFY
MANAGE
ASSESSREVIEW
SET INSTITUTIONAL
RISK TOLERANCE
ASK STUDENTS TO
ACKNOWLEDGE RISKS
PLAN FOR THE
WORST IN THE FIELD
ARTICULATE
PROGRAM
GOALS
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
HOW WILL YOU MANAGE THE RISKS ?
You have three options to manage risk:
Avoid - choose not to do this on your course
Mitigate - use safety equipment, set limits
Manage - train staff using industry standards
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
HOW WILL YOU MANAGE THE RISKS ?
How do you know what the industry standard is for a particular activity?
COMMENT
IN THE
CHAT BOX
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
HOW WILL YOU MANAGE THE RISKS ?
How do you know what the industry stan-dard is for an activity? Peer institutions Professional meetings Activity-specific training / certification External risk management review AEE Accreditation
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
HOW WILL YOU MANAGE THE RISKS ?
AEE Accreditation Standards ($45 members $60 non-members)
Sample AEE standards for ________ - program has written policies for ________ - the program has explicit and appropriate curriculum for ____ - adequate instruction / supervision is provided for ______
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
HOW WILL YOU MANAGE THE RISKS ?
Managing risks in the field - directing vs. empowering staff?
LOW RISK HIGH RISK
Build a culture
of mindfulness
Rely on thejudgment ofwell-trainedinstructors
Writepolicies &protocols
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
HOW WILL YOU MANAGE THE RISKS ?
Plan for the best, prepare for the worst...
Hire instructors who are experienced, smart, adaptable Train your instructors with your policies & protocols Plan to respond to incidents 1. Have a field communication system 2. Train all staff to respond to incidents 3. Have an emergency response plan 4. Practice responding to incidents / scenarios
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
IDENTIFY
MANAGE
ASSESSREVIEW
TRACK & REVIEW
INCIDENTSSET INSTITUTIONAL
RISK TOLERANCE
ASK STUDENTS TO
ACKNOWLEDGE RISKS
PLAN FOR THE
WORST IN THE FIELD
ARTICULATE
PROGRAM
GOALS
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT DO YOU REVIEW ?
If I ran a school, I’d give the average grade to the ones who gave me all the right an-swers, for being good parrots. I’d give the top grades to those who made a lot of mis-takes and told me about them, and then told me what they learned from them. - Buckminster Fuller
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT DO YOU REVIEW ?
What risk management data does your organization report andreview?
COMMENT
IN THE
CHAT BOX
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT DO YOU REVIEW ?
Qualitative Review- what went well? - where are our trouble spots?- what should we change?
Quantitative Review- how many incidents?- what type of incidents?- circumstances? activities?
PROGRAM GOALS - IDENTIFY RISKS - ASSESS RISKS - MANAGE RISKS - PROGRAM REVIEW
WHAT DO YOU REVIEW ?
NEAR MISS
INCIDENTHAZARDOUSCONDITION
HAZARDOUSACT
Hazards, near misses, incidents - Steve Smith (Dec. 7)
RECAP & WRAP UP
LOW RISK HIGH RISK
ARTICULATE
PROGRAM
GOALS
ACTI
VITY
ENVIRONMENT
PEOPLE
RISK GOAL
ACTIVITY
IDENTIFY
MANAGE
ASSESSREVIEW
TRACK & REVIEW
INCIDENTSSET INSTITUTIONAL
RISK TOLERANCE
ASK STUDENTS TO
ACKNOWLEDGE RISKS
PLAN FOR THE WORST IN THE FIELD
RESOURCES & REFERENCES
Incident Data & ResourcesOutdoor Ed Incident Database @ http://www.incidentdatabase.net/New Zealand Incidents Database @ http://www.incidentreport.org.nz/WRMC Resources @ http:// www.nols.edu/wrmc
Next stepsParticipate in Steve Smith’s AEE Webinar (December 7, 2016) Building a Culture of Risk Management - the Importance of the Near Miss
Participate in Reb Gregg’s AEE Webinar (December 14, 2016) When Risks Include a Law Suit - Legal Liability Issues in Outdoor Education Enroll in RM101: How to NOT Kill Your Students Online @ http://educate-wild.teachable.com 50% off Coupon Code AEEWEBINAR
Enroll in the NOLS Wilderness Risk Management Training Seminar @ http://www.nols.edu/nolspro/risk_management_admin_training.shtml