Rly Ticket Left Behind - RB Circular Dated 19-10-2010

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GOVERNMENT OF INDIA (Bharat Sarkar)

MINISTRY OF RAILWAYS (Rail Mantralya)

(RAILWAY BOARD)

****

No.2010rrG.II20/P

New Delhi, dated

I~

.10.2010

General Managers,

I. Central Railway, Mumbai.

2. Eastern Railway, Kolkata.

3. East Central Railway, Hajipur.

4. East Coast Railway, Bhubaneshwar

5.Northern Railway, New Delhi

6. North Central Railway, Allahabad

7. North Eastern Railway, Gorakhpur.

8.Northeast Frontier Railway, Guwahti.

9. North Western Railway, Jaipur.

10. SouthernRailway, Chennai

II. South Central Railway, Secunderabad.

12. SouuthEastern Railway, Kolkata

13. South East Central Railway, Bilaspur.

14. SouthWestern Railway, Hubli.

15.Western Railway, Mumbai.

16.West Central Railway, Jabalpur.

(Commercial Circular No. 520f2010)

Sub:

Ticket left behind

-

Amendment to Para 320 of Indian Railways

Commercial Manual Vol-I.

Ministry of Railways have decided that para 320 of 1992 s Third Edition of

Indian Railways Commercial Manual Vol. I may be revised as per correction slip No.23

enclosed.

~\;Il

(Sanjay Manocha)

Deputy Director Traffic Commercial(G)-II

Railway Board

Copy to:

1) MD, CRIS, Chanakayapuri, New Delhi.

2) CCM/PMs and CCM/PSs, all Zonal Railways.

3) MDIIRCTC, Bank ofBaroda Building, Parliament Street, New Delhi.

4) EDV

T),

EDFC, DF(C), OSD/TC, F(C) V (SS) branches of Railway Board.



-2-

Railway, Alipurduar, Southern Railway, Trichy, SE Railway, Sini, Western

Railway, Udaipur.

7) General Secretary, National Federation of Indian Railwaymen NFIR), 3,

Chelmsford Road, New Delhi.

8) General Secretary, All India Railwaymen Federation AIRF), 4, State Entry Road,

New Delhi.

9) Secretary General, Federation of Railway Officers Association FROA), Room

No.256-A, Rail Bhawan, New Delhi.

10) Secretary General, Indian Railway Promotee Officers Federation IRPOF), Room

No.268, Rail Bhawan, New Delhi.

11) Secretary General, All India RPF Association, Room No.256-D, Rail Bhawan,

New Delhi.

12) Secretary General, National Federation of Railway Pensioners Organisation, 825,

Supertech Residency, Sector-5, Plot No.6 A, Ghaziabad - 201 010.



Correction slip No. 23 to Indian Railways Commercial Manual VoU

Para 320 may be revised as under:

The following procedure should be adopted when passengers leave

their tickets behind:-

320: Tickets left behind - When passengers leave their reserved tickets

behind the Station Master concerned on finding/getting such tickets will send

a control message through control phone or any other mode of

communication free of charge to the nearest convenient station giving the

details of the tickets viz. PNR Number Train Number Coach Number

Berth/Seat Class station from station to and the name of the

.

passenger/passengers if known. The Station Master of the message sending

station will ensure that the message has reached at the desired destination.

The Station Master of the station to whom the message has been

communicated will on receipt and the authority of this message issue a free

excess fare ticket to destination and hand it over to the passenger. The Station

Master of the station where the left behind tickets are found/made available

will cancel the original tickets and submit the same along with his report to

the Traffic Accounts Office.

A copy of the report should also be sent to the

Sr. Divisional Commercial Manager/Divisional Commercial Manager.



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Rly Ticket Left Behind - RB Circular Dated 19-10-2010

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