Risky Business: Mobile Security Gap Summary

2
Smartphones and tablet PCs have become the new onramp for information, applications and commerce – but according to a global consumer study by Juniper Networks with KRC Research and Synovate, they are quickly becoming an onramp for security threats as well. The survey was conducted online in October 2010, with more than 6,000 self-identified smartphone and tablet users from a pool of 16,000 consumers across 16 countries, including the United States, Canada, Brazil, UK, France, Germany, Italy, Netherlands, Belgium, Russia, China, India, Australia, Hong Kong, Singapore and Japan. From mobile game to the corporate intranet in two taps The results reveal that consumers are increasingly blurring the lines between personal and business use of mobile devices. Over 44% of those who responded to the survey said that they use their devices for both personal and business purposes. Globally, 4% use them strictly for business. And if businesses think they’ve got control over mobile access to the corporate network, they’ll be dismayed to learn that nearly 81% admit to accessing their employer’s network without their employer’s knowledge or permission—and 58% of them do so every single day. “Mobile security is my top priority. Now, where’d I leave my phone?” With this behavior, you might conclude that smartphone and tablet users aren’t terribly security conscious. But just the opposite is true: 41% of respondents said that the level of security is a “top priority” and 40% said it is a “high priority” when considering the purchase or use of a smartphone/tablet. More than 58% of smartphone and tablet users surveyed fear losing their devices and not being able to recover the data and information on their device. Sixty-four percent are extremely or very concerned about the possibility of identity theft resulting from the use of their mobile device. Parental controls matter, too: 53% of all respondents said that they consider them extremely or very important. Yet the study reveals that there is a gap between the level of security that users want, and the amount of security they actually manage themselves. Only 24% of respondents frequently change the security settings on their mobile devices. Thirty-five percent do so only when a need arises, 31% rarely or never change them, and 9% of consumers are completely unfamiliar with the security settings on their mobile devices. Moreover, 14% of respondents said neither their smartphone nor their tablet is password protected. Risky Business A new survey commissioned by Juniper Networks shows that smartphone security concerns are running high; but does our behavior reflect it? Sixty-four percent are extremely or very concerned about the possibility of identity theft resulting from the use of their mobile device.

Transcript of Risky Business: Mobile Security Gap Summary

Smartphones and tablet PCs have become the new onramp for information, applications and commerce – but according to a global consumer study by Juniper Networks with KRC Research and Synovate, they are quickly becoming an onramp for security threats as well.

The survey was conducted online in October 2010, with more than 6,000 self-identified smartphone and tablet users from a pool of 16,000 consumers across 16 countries, including the United States, Canada, Brazil, UK, France, Germany, Italy, Netherlands, Belgium, Russia, China, India, Australia, Hong Kong, Singapore and Japan.

From mobile game to the corporate intranet in two taps

The results reveal that consumers are increasingly blurring the lines between personal and business use of mobile devices. Over 44% of those who responded to the survey said that they use their devices for both personal and business purposes. Globally, 4% use them strictly for business. And if businesses think they’ve got control over mobile access to the corporate network, they’ll be dismayed to learn that nearly 81% admit to accessing their employer’s network without their employer’s knowledge or permission—and 58% of them do so every single day.

“Mobile security is my top priority. Now, where’d I leave my phone?”

With this behavior, you might conclude that smartphone and tablet users aren’t terribly security conscious. But just the opposite is true: 41% of respondents said that the level of security is a “top priority” and 40% said

it is a “high priority” when considering the purchase or use of a smartphone/tablet. More than 58% of smartphone and tablet users surveyed fear losing their devices and not being able to recover the data and information on their device. Sixty-four percent are extremely or very concerned about the possibility of identity theft resulting from the use of their mobile device.

Parental controls matter, too: 53% of all respondents said that they consider them extremely or very important.

Yet the study reveals that there is a gap between the level of security that users want, and the amount of security they actually manage themselves. Only 24%

of respondents frequently change the security settings on their mobile devices. Thirty-five percent do so only when a need arises, 31% rarely or never change them, and 9% of consumers are completely unfamiliar with the security settings on their mobile devices. Moreover, 14% of respondents said neither their smartphone nor their tablet is password protected.

Risky BusinessA new survey commissioned by Juniper Networks shows that smartphone security concerns are running high; but does our behavior reflect it?

Sixty-four percent are extremely or very concerned about the possibility of identity theft resulting from the use of their mobile device.

Additional research findings

Worry-free mobile security

The study highlights the need for more stringent and better integrated mobile security. Companies must provide their employees with secure access to corporate applications and email on virtually any mobile device, while keeping business data and networks safe. Service providers must deliver a worry-free mobile experience to consumers, and to enterprises who routinely store sensitive information on their smartphones – as well as peace of mind for parents who wish to protect their children from inappropriate contact and exploitation.

Download the full “Global Mobile Security Gap” report at www.juniper.net/pulse. And visit www.juniper.net/pulse to learn more about the Junos Pulse Mobile Security Suite, comprehensive security software for protecting mobile devices and defending your mobile life whether you’re at work or at play.

Follow Juniper Networks on:

Personal use of smart phones dominates over business use.

76% of consumers use smartphone or tablets to access sensitive personal or business information.

Only 43% concerned about phone/data loss.Only 43% concerned about parental controls.Only 46% concerned about identity theft.25% admit their device is not password-protected

Countries with highest level of user concern for mobile security.