RISK MANAGEMENT · RISK MANAGEMENT . HUMAN RESOURCES . BUSINESS DEVELOPMENT & PROCUREMENT SERVICES...
Transcript of RISK MANAGEMENT · RISK MANAGEMENT . HUMAN RESOURCES . BUSINESS DEVELOPMENT & PROCUREMENT SERVICES...
R I S K M A N A G E M E N T
H U M A N R E S O U R C E S
B U S I N E S S D E V E L O P M E N T & P R O C U R E M E N T S E R V I C E S
9/17/2012 Budget, Finance & Audit Committee Briefing
FY 2010-11 ICMA Benchmarking Results
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ICMA Center for Performance Measurement
9/17/2012 Budget, Finance & Audit Committee Briefing
Purpose: To help local government improve the effectiveness and efficiency of public services through the collection, analysis and application of performance information
150+ local governments in US and Canada 5 largest participating jurisdictions: Miami-Dade County,
Phoenix, Nassau County NY, San Antonio & Dallas ICMA outlines specific measures in data collection
templates and annual reports Dallas has full access to all participants’ data after it has
been reviewed and approved by ICMA staff
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City of Dallas & ICMA Benchmarking
9/17/2012 Budget, Finance & Audit Committee Briefing
Departments compiled and submitted data in 16 of the 19 service area templates Areas Include: Code Compliance, Library Services, Parks and
Recreation, Permits Land Use and Plan Review, Police Services, Procurement, Risk Management, Solid Waste, Facilities Management, Fire and EMS, Fleet Management, Highway and Road Maintenance, Housing, Human Resources, Information Technology
Areas not reported: Sustainability, Youth Services, Obesity
Today’s presentation covers results of departments that fall under Budget, Finance & Audit Council Committee Results of Dallas performance over time Results of how Dallas compares with other participating jurisdictions
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R I S K M A N A G E M E N T
ICMA Benchmarks
9/17/2012 Budget, Finance & Audit Committee Briefing
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Dallas: FY10 - FY11
Total Property Losses versus Average Expenditure per Loss
9/17/2012 Budget, Finance & Audit Committee Briefing
532 536
$9,772.84
$12,009.11
$0
$5,000
$10,000
$15,000
$20,000
$25,000
$30,000
500
510
520
530
540
550
560
570
580
590
600
FY 2010 FY 2011
Av
era
ge
Ex
pe
nd
iture
Pe
r Lo
ss
Nu
mb
er
of
Pro
pe
rty
Lo
sse
s
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Dallas: FY10 - FY11
Number of Workers Compensation Claims versus Expenditure per Claim
9/17/2012 Budget, Finance & Audit Committee Briefing
2046
1823
$5,132.19
$5,439.91
$0
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
0
500
1,000
1,500
2,000
2,500
FY 2010 FY 2011
Ex
pe
nd
iture
pe
r Cla
im
Nu
mb
er
of
Wo
rke
rs C
om
pe
nsa
tio
n C
laim
s
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Dallas: FY 10-11 Comparative: FY 11
9/17/2012 Budget, Finance & Audit Committee Briefing
15.54
15.18
14.6
14.7
14.8
14.9
15
15.1
15.2
15.3
15.4
15.5
15.6
FY 2010 FY 2011
10.73
11.71
12.37
13.05
15.18
0.00
2.00
4.00
6.00
8.00
10.00
12.00
14.00
16.00
Workers Compensation Claims Per 1,000 Residents
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Dallas: FY 10 - 11 Comparative FY 11
9/17/2012 Budget, Finance & Audit Committee Briefing
$10.50
$9.92
$9.60
$9.70
$9.80
$9.90
$10.00
$10.10
$10.20
$10.30
$10.40
$10.50
$10.60
FY 2010 FY 2011
Mil
lio
ns
$7.52
$9
.92
$12.33
$12.58
$16
.22
$0.00
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
$14.00
$16.00
$18.00
Mil
lio
ns
Workers Compensation Claim Expenditures
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Safety & Loss Control – Training Hours Provided (FY 11)
9/17/2012 Budget, Finance & Audit Committee Briefing
51,072
8,571
1,245
0 10,000 20,000 30,000 40,000 50,000 60,000
Dallas
Fairfax
San Antonio
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H U M A N R E S O U R C E S
Budget, Finance & Audit Committee Briefing 9/17/2012
ICMA Benchmarks
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Dallas: FY 09 - 11
Number of Jurisdictional Employees (June 30)
13,478
14,004
13,338
13,000
13,200
13,400
13,600
13,800
14,000
14,200
FY 2009 FY 2010* FY 2011
9/17/2012 Budget, Finance & Audit Committee Briefing
* FY 2010 Employee count is higher due to summer programs which increased the number of temporary workers
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Dallas: FY 10 - 11
Turnover Rate 7.34%
6.32%
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
8.00%
9.00%
10.00%
FY 2010 FY 2011
9/17/2012 Budget, Finance & Audit Committee Briefing
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Dallas: FY 09-11 Comparative: FY 11
9/17/2012 Budget, Finance & Audit Committee Briefing
460
430 430
200
250
300
350
400
450
500
FY 2009 FY 2010 FY 2011
430 496
867 906 1,004
1,249
0
200
400
600
800
1,000
1,200
1,400
Number of Job Classifications
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Ratio of Centralized HR FTEs to Total FTEs
9/17/2012 Budget, Finance & Audit Committee Briefing
1.14%
0.81%
0.69%
0.64%
0.53%
0.53%
0.53%
0.51%
0.00% 0.20% 0.40% 0.60% 0.80% 1.00% 1.20%
Portland
Kansas City
Fairfax
Austin
Arlington
Oklahoma City
Phoenix
Dallas
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Average Sick Leave Usage Per 1,000 Scheduled Work Hours – All Employees
9/17/2012 Budget, Finance & Audit Committee Briefing
29.32
32.01 32.02
34.38
35.51 35.64
20
22
24
26
28
30
32
34
36
38
Austin Portland Dallas Arlington Oklahoma City Phoenix
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B U S I N E S S D E V E L O P M E N T & P R O C U R E M E N T S E R V I C E S
ICMA Benchmarks
9/17/2012 Budget, Finance & Audit Committee Briefing
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Dallas: FY 09 - 11 Comparative: FY 2011
Budget, Finance & Audit Committee Briefing
$19
1.26
$10
4.0
8
$112
.14
$0
$50
$100
$150
$200
$250
Dallas San Antonio Fairfax
Mil
lio
ns
Dollars awarded to M/WBE Businesses
$177.5
4
$15
4.4
7
$19
1.26
$0
$50
$100
$150
$200
$250
FY 2009 FY 2010 FY 2011
Mil
lio
ns
9/17/2012
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Dallas: FY 09 - 11 Comparative: FY 2011
Budget, Finance & Audit Committee Briefing
2,834 3,218
6,570
7,999
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
San Antonio
Phoenix Fairfax Dallas
Number of Purchase Orders
19,534
11,355
7,999
0
5,000
10,000
15,000
20,000
25,000
FY 2009 FY 2010 FY 2011
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Q U E S T I O N S
9/17/2012 Budget, Finance & Audit Committee Briefing