Risk Management User Group Wednesday, May 18, 2004.
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Transcript of Risk Management User Group Wednesday, May 18, 2004.
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Risk ManagementRisk ManagementUser GroupUser Group
Wednesday, May 18, 2004Wednesday, May 18, 2004
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WelcomeWelcome
Michael L. Hay, CGFM, CPPMMichael L. Hay, CGFM, CPPM
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Meeting AgendaMeeting Agenda 8:30-8:458:30-8:45 – Welcome– Welcome 8:45-9:058:45-9:05 – Workers’ Compensation – Workers’ Compensation
Reform Ideas in the Reform Ideas in the Legislature Legislature
9:05-9:25 9:05-9:25 – Update, Business – Update, Business Continuity Continuity
9:25-10:259:25-10:25 – Return to Work– Return to Work 10:25-10:40 10:25-10:40 – Break – Break
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Meeting AgendaMeeting Agenda 10:40-11:10 – 10:40-11:10 – Lost, Damaged, & Lost, Damaged, &
Destroyed Property Address Destroyed Property Address 11:10-11:30 –11:10-11:30 – Address by the New Address by the New
Executive Executive Director of SORM Director of SORM 11:30-11:50 – 11:30-11:50 – Accident Investigation Accident Investigation 11:50-12:05 – 11:50-12:05 – Workers’ Comp. Cost Workers’ Comp. Cost
Allocation ProgramAllocation Program 12:05-12:20 – 12:05-12:20 – FY03 Safety AwardsFY03 Safety Awards
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Workers’ Compensation Workers’ Compensation Reform Ideas in the Reform Ideas in the
LegislatureLegislature
Steven PierSteven Pier
SORM Legislative LiaisonSORM Legislative Liaison
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Questions & Comments?Questions & Comments?
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Where is Business Where is Business Continuity in State Continuity in State Government TodayGovernment Today
Roger Thormahlen, CICRoger Thormahlen, CIC
State Office of Risk State Office of Risk ManagementManagement
[email protected]@sorm.state.tx.us
512-936-2944512-936-2944
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The PastThe Past
Began with the Texas Disaster Act Began with the Texas Disaster Act of 1975of 1975
Created the Emergency Created the Emergency Management Council and Division Management Council and Division of Emergency Managementof Emergency Management
Required a state disaster plan be Required a state disaster plan be prepared prepared
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In 1978In 1978
The Interagency Disaster Recovery The Interagency Disaster Recovery Planning Group was established Planning Group was established
To provide state agencies the tools To provide state agencies the tools needed to develop their disaster needed to develop their disaster plansplans
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In 1989In 1989
HB2736 established the Texas HB2736 established the Texas Department of Information Resources Department of Information Resources (DIR) and gave them the responsibility (DIR) and gave them the responsibility of the State Disaster Recovery of the State Disaster Recovery PlanningPlanning
Focused on the information technology Focused on the information technology function of an agency and upcoming function of an agency and upcoming Y2K technical conversion issuesY2K technical conversion issues
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In 2001In 2001
SORM assumed the point of the SORM assumed the point of the campaign for state agency business campaign for state agency business continuity planning continuity planning
SORM turned to its risk SORM turned to its risk management specialists to ask each management specialists to ask each agency during risk management agency during risk management consultations about the agency’s consultations about the agency’s business continuity plansbusiness continuity plans
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Business Continuity Business Continuity PlanningPlanningInvolvesInvolves
The advanced planning and arrangements The advanced planning and arrangements which are necessary to ensure continuity which are necessary to ensure continuity of the critical functions of an organizationof the critical functions of an organization
Making sufficient agreed-upon Making sufficient agreed-upon preparations and designing and preparations and designing and implementing sufficient agreed-upon implementing sufficient agreed-upon procedures for responding to a disaster procedures for responding to a disaster eventevent
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Expectations Expectations
1.1. Does the agency have a BC plan or COOP Does the agency have a BC plan or COOP plan encompassing plan encompassing allall of the agency critical of the agency critical functions?functions?
2.2. Does the agency have a “policy statement” Does the agency have a “policy statement” or “directive” from senior management or “directive” from senior management establishing the value and its commitment establishing the value and its commitment to business continuity management (BCM)?to business continuity management (BCM)?
3.3. Has a “Business Impact Analysis” (BIA) been Has a “Business Impact Analysis” (BIA) been conducted to identify critical business conducted to identify critical business functions of the agency? functions of the agency?
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Expectations (cont’d)Expectations (cont’d)
4.4. Have “Recovery Time Objectives” (RTOs) Have “Recovery Time Objectives” (RTOs) been established for the critical functions?been established for the critical functions?
5.5. Have Recovery Point Objectives (RPO) Have Recovery Point Objectives (RPO) been determined?been determined?
6.6. Has the agency given an order or priority Has the agency given an order or priority to restoring the critical functions, to restoring the critical functions, personnel and personal property needs of personnel and personal property needs of the agency in the event of a disaster?the agency in the event of a disaster?
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Expectations (cont’d)Expectations (cont’d)
7.7. Does the agency have a consolidated Does the agency have a consolidated “Continuity and Recovery Strategy” across the “Continuity and Recovery Strategy” across the enterprise? enterprise?
8.8. What method best describes the agency What method best describes the agency strategy?strategy?
9.9. Do the strategies include a diagram and Do the strategies include a diagram and inventory description of current inventory description of current communication and data systems? communication and data systems?
10.10. Does the agency have “Emergency Response” Does the agency have “Emergency Response” procedures to respond to disastrous events? procedures to respond to disastrous events?
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Expectations (cont’d)Expectations (cont’d)
11.11. Does each mission-critical business function Does each mission-critical business function within the agency have a recovery plan in within the agency have a recovery plan in place? place?
12.12. Has the agency identified critical support Has the agency identified critical support vendors and incorporated them into the call vendors and incorporated them into the call tree?tree?
13.13. Does the agency have enterprise “Business Does the agency have enterprise “Business Continuity Awareness and Training?” Continuity Awareness and Training?”
14.14. Has the Business Continuity Plan been tested?Has the Business Continuity Plan been tested?
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Expectations (cont’d)Expectations (cont’d)
15.15. How and when was the plan tested? How and when was the plan tested? 16.16. Does the agency have “Change Maintenance Does the agency have “Change Maintenance
Process” for the plan? Process” for the plan? 17.17. Does the agency have a designated person to Does the agency have a designated person to
speak to the media? speak to the media? 18.18. Does the agency have a call list to Does the agency have a call list to
communicate with employees and critical communicate with employees and critical vendors? vendors?
19.19. Does this call list include alternate phone Does this call list include alternate phone numbers, e-mail addresses?numbers, e-mail addresses?
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BCP Discipline GoalsBCP Discipline Goals
SORM’s primary goal is for the state’s BCP SORM’s primary goal is for the state’s BCP planning efforts to parallel accepted planning efforts to parallel accepted industry standards established by Disaster industry standards established by Disaster Recovery Institute International (DRII)Recovery Institute International (DRII)
http://www.drii.orghttp://www.drii.org And the federal government’s Continuity And the federal government’s Continuity
of Operations Planning (COOP) model of Operations Planning (COOP) model COOP guidance can be found at FPC66 COOP guidance can be found at FPC66
http://www.fema.gov/regions/x/npd/coop.shttp://www.fema.gov/regions/x/npd/coop.shtmhtm under Resourcesunder Resources
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Tools Available Tools Available Through SORMThrough SORM
SORM’s BCP website SORM’s BCP website http://www.sorm.state.tx.us/bcp/init_overview.http://www.sorm.state.tx.us/bcp/init_overview.html html
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Tools (cont’d)Tools (cont’d)
Generic forms to improve efficiency and Generic forms to improve efficiency and effectiveness in the planning processeffectiveness in the planning process
A network of knowledgeable persons from A network of knowledgeable persons from various state agencies who are willing to various state agencies who are willing to help in business continuity managementhelp in business continuity management
A SORM business continuity contact A SORM business continuity contact person to consult about planning and person to consult about planning and testingtesting
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Questions & Comments?Questions & Comments?
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RETURN TO WORKRETURN TO WORK
Pat CrawfordPat Crawford
Texas Workers’ Compensation Texas Workers’ Compensation CommissionCommission
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STAY AT WORKSTAY AT WORKRETURN TO WORKRETURN TO WORK
WHAT’S BEST FOR WHAT’S BEST FOR
YOUR BUSINESSYOUR BUSINESS
&&
YOUR EMPLOYEESYOUR EMPLOYEES
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REDUCEREDUCE WC COSTS!WC COSTS!
CONTROL CONTROL LOST TIME! LOST TIME!
ELIMINATE ELIMINATE OPPORTUNITIES OPPORTUNITIES
FOR FRAUD AND MALINGERING!FOR FRAUD AND MALINGERING!
REDUCEREDUCE WC COSTS!WC COSTS!
CONTROL CONTROL LOST TIME! LOST TIME!
ELIMINATE ELIMINATE OPPORTUNITIES OPPORTUNITIES
FOR FRAUD AND MALINGERING!FOR FRAUD AND MALINGERING!
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HIGHEST WORKERS’ HIGHEST WORKERS’ COMPENSATION COMPENSATION
MEDICAL COST IN MEDICAL COST IN NATIONNATION
HIGHEST WORKERS’ HIGHEST WORKERS’ COMPENSATION COMPENSATION
MEDICAL COST IN MEDICAL COST IN NATIONNATION
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DOI-2000DOI-2000
MORE THAN 7 DAYS MORE THAN 7 DAYS LOST TIMELOST TIME
$10,700$10,700
DOI-2000DOI-2000
MORE THAN 7 DAYS MORE THAN 7 DAYS LOST TIMELOST TIME
$10,700$10,700
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TEMPORARY INCOMETEMPORARY INCOME
BENEFITS DOI 2000BENEFITS DOI 2000
31 WEEKS @ $30531 WEEKS @ $305
$9455$9455
TEMPORARY INCOMETEMPORARY INCOME
BENEFITS DOI 2000BENEFITS DOI 2000
31 WEEKS @ $30531 WEEKS @ $305
$9455$9455
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$20,000 + $20,000 +
AVERAGE COST AVERAGE COST DOI 2000DOI 2000
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PAY AN ADDITIONAL: $4000PAY AN ADDITIONAL: $4000
FORFORWORK HARDENINGWORK HARDENING
WORK CONDITIONINGWORK CONDITIONINGPROGRAMPROGRAM
PAY AN ADDITIONAL: $4000PAY AN ADDITIONAL: $4000
FORFORWORK HARDENINGWORK HARDENING
WORK CONDITIONINGWORK CONDITIONINGPROGRAMPROGRAM
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REPLACEMENT COSTSREPLACEMENT COSTS OVERTIME / WAGESOVERTIME / WAGES NEW & INEXPERIENCED NEW & INEXPERIENCED
EMPLOYEEEMPLOYEE BUSINESS LOSS?BUSINESS LOSS?
REPLACEMENT COSTSREPLACEMENT COSTS OVERTIME / WAGESOVERTIME / WAGES NEW & INEXPERIENCED NEW & INEXPERIENCED
EMPLOYEEEMPLOYEE BUSINESS LOSS?BUSINESS LOSS?
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HEAL FASTER AND BETTERHEAL FASTER AND BETTER RETAIN JOB SKILLSRETAIN JOB SKILLS RETAIN BENEFITS/SENIORITYRETAIN BENEFITS/SENIORITY RETAIN LONG TERM RETAIN LONG TERM
PRODUCTIVE EMPLOYMENTPRODUCTIVE EMPLOYMENT ECONOMIC STABILITYECONOMIC STABILITY
HEAL FASTER AND BETTERHEAL FASTER AND BETTER RETAIN JOB SKILLSRETAIN JOB SKILLS RETAIN BENEFITS/SENIORITYRETAIN BENEFITS/SENIORITY RETAIN LONG TERM RETAIN LONG TERM
PRODUCTIVE EMPLOYMENTPRODUCTIVE EMPLOYMENT ECONOMIC STABILITYECONOMIC STABILITY
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MORE SECONDARY MORE SECONDARY COMPLICATIONSCOMPLICATIONS
MORE TREATMENTMORE TREATMENT POOR ATTITUDE TOWARD POOR ATTITUDE TOWARD
EMPLOYEREMPLOYER FINANCIAL BURDENSFINANCIAL BURDENS
MORE SECONDARY MORE SECONDARY COMPLICATIONSCOMPLICATIONS
MORE TREATMENTMORE TREATMENT POOR ATTITUDE TOWARD POOR ATTITUDE TOWARD
EMPLOYEREMPLOYER FINANCIAL BURDENSFINANCIAL BURDENS
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6 MONTHS OFF = 25%6 MONTHS OFF = 25%
CHANCE OF CHANCE OF EVEREVER RETURNING TO PRODUCTIVE WORK RETURNING TO PRODUCTIVE WORK
6 MONTHS OFF = 25%6 MONTHS OFF = 25%
CHANCE OF CHANCE OF EVEREVER RETURNING TO PRODUCTIVE WORK RETURNING TO PRODUCTIVE WORK
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EMPLOYERSEMPLOYERSRESPOND TO INQUIRIES RESPOND TO INQUIRIES
ABOUT RETURN TO WORK ABOUT RETURN TO WORK OPPORTUNITIESOPPORTUNITIES
CARRIERSCARRIERSPROVIDE RETURN TO WORK PROVIDE RETURN TO WORK
COORDINATIONCOORDINATION
EMPLOYERSEMPLOYERSRESPOND TO INQUIRIES RESPOND TO INQUIRIES
ABOUT RETURN TO WORK ABOUT RETURN TO WORK OPPORTUNITIESOPPORTUNITIES
CARRIERSCARRIERSPROVIDE RETURN TO WORK PROVIDE RETURN TO WORK
COORDINATIONCOORDINATION
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JOB (TASK) JOB (TASK) ANALYSIS/ASSESSMENTSANALYSIS/ASSESSMENTS
MEDICAL OR VOCATIONAL MEDICAL OR VOCATIONAL CASE MANAGEMENTCASE MANAGEMENT
RECOMMEND ERGONOMIC RECOMMEND ERGONOMIC ADJUSTMENTSADJUSTMENTS
??
JOB (TASK) JOB (TASK) ANALYSIS/ASSESSMENTSANALYSIS/ASSESSMENTS
MEDICAL OR VOCATIONAL MEDICAL OR VOCATIONAL CASE MANAGEMENTCASE MANAGEMENT
RECOMMEND ERGONOMIC RECOMMEND ERGONOMIC ADJUSTMENTSADJUSTMENTS
??
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ELIMINATEELIMINATE
UNNECESSARYUNNECESSARY
LOST TIMELOST TIME
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POSTUREPOSTURELIFTING-CARRYINGLIFTING-CARRYINGACTIONS-MOTIONSACTIONS-MOTIONSEQUIPMENT-TOOLSEQUIPMENT-TOOLS
ENVIRONMENTENVIRONMENT
-HOURS-POUNDS-PUSHING-PULLING--HOURS-POUNDS-PUSHING-PULLING--REPETITIONS-CHEMICALS--REPETITIONS-CHEMICALS-
-TEMPERATURE-NOISE-WET-DRY--TEMPERATURE-NOISE-WET-DRY-
POSTUREPOSTURELIFTING-CARRYINGLIFTING-CARRYINGACTIONS-MOTIONSACTIONS-MOTIONSEQUIPMENT-TOOLSEQUIPMENT-TOOLS
ENVIRONMENTENVIRONMENT
-HOURS-POUNDS-PUSHING-PULLING--HOURS-POUNDS-PUSHING-PULLING--REPETITIONS-CHEMICALS--REPETITIONS-CHEMICALS-
-TEMPERATURE-NOISE-WET-DRY--TEMPERATURE-NOISE-WET-DRY-
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CONSISTENCYCONSISTENCY BEST EFFORT EVERY TIMEBEST EFFORT EVERY TIME WRITTEN POLICYWRITTEN POLICY ACCOUNTABILITYACCOUNTABILITY ASSIGN RESPONSIBILITYASSIGN RESPONSIBILITY ESTABLISH EXPECTATIONESTABLISH EXPECTATION
CONSISTENCYCONSISTENCY BEST EFFORT EVERY TIMEBEST EFFORT EVERY TIME WRITTEN POLICYWRITTEN POLICY ACCOUNTABILITYACCOUNTABILITY ASSIGN RESPONSIBILITYASSIGN RESPONSIBILITY ESTABLISH EXPECTATIONESTABLISH EXPECTATION
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BEFORE INJURYBEFORE INJURY CONTINUOUSCONTINUOUS WORKERS’ COMP INFOWORKERS’ COMP INFO NO SURPRISESNO SURPRISES CREATE THE CREATE THE
EXPECTATION !EXPECTATION !
BEFORE INJURYBEFORE INJURY CONTINUOUSCONTINUOUS WORKERS’ COMP INFOWORKERS’ COMP INFO NO SURPRISESNO SURPRISES CREATE THE CREATE THE
EXPECTATION !EXPECTATION !
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SHARE OWNERSHIPSHARE OWNERSHIP
INVOLVE INJURED WORKERS INVOLVE INJURED WORKERS IN OWN RECOVERYIN OWN RECOVERY
HELP WITH DECISIONSHELP WITH DECISIONS
UNDERSTAND THE PURPOSEUNDERSTAND THE PURPOSE
SHARE OWNERSHIPSHARE OWNERSHIP
INVOLVE INJURED WORKERS INVOLVE INJURED WORKERS IN OWN RECOVERYIN OWN RECOVERY
HELP WITH DECISIONSHELP WITH DECISIONS
UNDERSTAND THE PURPOSEUNDERSTAND THE PURPOSE
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EDUCATIONEDUCATION
REVIEW ACCIDENT HISTORY*!REVIEW ACCIDENT HISTORY*!
TASK ANALYSIS*!TASK ANALYSIS*!
WORK ASSIGNMENTS - WORK ASSIGNMENTS - THEIRS AND OTHERSTHEIRS AND OTHERS
EDUCATIONEDUCATION
REVIEW ACCIDENT HISTORY*!REVIEW ACCIDENT HISTORY*!
TASK ANALYSIS*!TASK ANALYSIS*!
WORK ASSIGNMENTS - WORK ASSIGNMENTS - THEIRS AND OTHERSTHEIRS AND OTHERS
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EMPLOYEESEMPLOYEES EMPLOYEREMPLOYER INSURANCE CARRIERINSURANCE CARRIER
NO SURPRISES=MORE TRUSTNO SURPRISES=MORE TRUST
EMPLOYEESEMPLOYEES EMPLOYEREMPLOYER INSURANCE CARRIERINSURANCE CARRIER
NO SURPRISES=MORE TRUSTNO SURPRISES=MORE TRUST
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EXPECTATIONSEXPECTATIONS MONITOR CLAIMS ACTIVITIESMONITOR CLAIMS ACTIVITIES REQUEST RETURN TO WORK REQUEST RETURN TO WORK
SERVICESSERVICES GET INVOLVED - HELPGET INVOLVED - HELP
YOUR EMPLOYEE !YOUR EMPLOYEE !
YOUR $ !YOUR $ !
EXPECTATIONSEXPECTATIONS MONITOR CLAIMS ACTIVITIESMONITOR CLAIMS ACTIVITIES REQUEST RETURN TO WORK REQUEST RETURN TO WORK
SERVICESSERVICES GET INVOLVED - HELPGET INVOLVED - HELP
YOUR EMPLOYEE !YOUR EMPLOYEE !
YOUR $ !YOUR $ !
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CONTINUOUSCONTINUOUS AWAY FROM WORKAWAY FROM WORK WHEN RETURNWHEN RETURN MONITOR PROGRESSMONITOR PROGRESS
BECAUSE YOU VALUEBECAUSE YOU VALUE
YOUR EMPLOYEES!YOUR EMPLOYEES!
CONTINUOUSCONTINUOUS AWAY FROM WORKAWAY FROM WORK WHEN RETURNWHEN RETURN MONITOR PROGRESSMONITOR PROGRESS
BECAUSE YOU VALUEBECAUSE YOU VALUE
YOUR EMPLOYEES!YOUR EMPLOYEES!
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“If you don’t think you can make it intowork tomorrow, give me a call.”
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IMPROVE COMMUNICATIONIMPROVE COMMUNICATION
What can YOU do?What can YOU do?
IMPROVE COMMUNICATIONIMPROVE COMMUNICATION
What can YOU do?What can YOU do?
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LETTER EXPLAINING LETTER EXPLAINING PROGRAMPROGRAM
TWCC-73TWCC-73 JOB TASK ANALYSISJOB TASK ANALYSIS COORDINATECOORDINATE
PATIENCE-PERSEVERANCEPATIENCE-PERSEVERANCE& A TWO WAY STREET!& A TWO WAY STREET!
LETTER EXPLAINING LETTER EXPLAINING PROGRAMPROGRAM
TWCC-73TWCC-73 JOB TASK ANALYSISJOB TASK ANALYSIS COORDINATECOORDINATE
PATIENCE-PERSEVERANCEPATIENCE-PERSEVERANCE& A TWO WAY STREET!& A TWO WAY STREET!
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SUPPORT STAY AT WORK/SUPPORT STAY AT WORK/RETURN TO WORKRETURN TO WORK
SKILLS & DEVELOPMENTSKILLS & DEVELOPMENT
NON-MEDICAL FACTORSNON-MEDICAL FACTORS
SUPPORT STAY AT WORK/SUPPORT STAY AT WORK/RETURN TO WORKRETURN TO WORK
SKILLS & DEVELOPMENTSKILLS & DEVELOPMENT
NON-MEDICAL FACTORSNON-MEDICAL FACTORS
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TEMPORARY OR NOT?TEMPORARY OR NOT? TRANSITIONALTRANSITIONAL HEALINGHEALING ADA & FMLA ADA & FMLA MEDICALLY APPROPRIATEMEDICALLY APPROPRIATE PRODUCTIVEPRODUCTIVE TASKSTASKS
TEMPORARY OR NOT?TEMPORARY OR NOT? TRANSITIONALTRANSITIONAL HEALINGHEALING ADA & FMLA ADA & FMLA MEDICALLY APPROPRIATEMEDICALLY APPROPRIATE PRODUCTIVEPRODUCTIVE TASKSTASKS
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WITH ‘EM - NOT TO ‘EMWITH ‘EM - NOT TO ‘EM
-MEANINGFUL & PRODUCTIVE- -MEANINGFUL & PRODUCTIVE- WORK OF VALUEWORK OF VALUE
WITH ‘EM - NOT TO ‘EMWITH ‘EM - NOT TO ‘EM
-MEANINGFUL & PRODUCTIVE- -MEANINGFUL & PRODUCTIVE- WORK OF VALUEWORK OF VALUE
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““You do not get injured You do not get injured workers well to get back workers well to get back to work.to work.
You get them back to You get them back to work to get well!”work to get well!”
-Richard Pimental-Richard Pimental
““You do not get injured You do not get injured workers well to get back workers well to get back to work.to work.
You get them back to You get them back to work to get well!”work to get well!”
-Richard Pimental-Richard Pimental
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Pat CrawfordPat CrawfordReturn to Work Education CoordinatorReturn to Work Education Coordinator
[email protected]@[email protected]@twcc.state.tx.us
(512) 804-4804(512) 804-4804
Texas Workers’ Compensation CommissionTexas Workers’ Compensation Commission
Pat CrawfordPat CrawfordReturn to Work Education CoordinatorReturn to Work Education Coordinator
[email protected]@[email protected]@twcc.state.tx.us
(512) 804-4804(512) 804-4804
Texas Workers’ Compensation CommissionTexas Workers’ Compensation Commission
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Questions & Comments?Questions & Comments?
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Break Time!!!!Break Time!!!!
See You at 10:40amSee You at 10:40am
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Lost, Damaged, & Lost, Damaged, & Destroyed PropertyDestroyed Property
Michael L. Hay, CGFM, CPPMMichael L. Hay, CGFM, CPPM
Director of Risk Assessment Director of Risk Assessment and Loss Prevention, & and Loss Prevention, &
Information Resources - SORMInformation Resources - SORM
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The new term for missing and stolen The new term for missing and stolen property is…property is…
Lost, Damaged or Destroyed (LDD)Lost, Damaged or Destroyed (LDD)
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American Society for Testing and American Society for Testing and Materials Materials (ASTM) E2131.01(ASTM) E2131.01
Standard Practice for Assessing Standard Practice for Assessing Loss, Damage, or Destruction of Loss, Damage, or Destruction of
PropertyProperty
1.1. Describes the various reasons for LDDDescribes the various reasons for LDD
2.2. Defines terms specific to the standardDefines terms specific to the standard
3.3. Describes how LDD analysis can be used to Describes how LDD analysis can be used to evaluate adequacy of property Controlevaluate adequacy of property Control
4.4. Describes actions required when LDD is Describes actions required when LDD is discovereddiscovered
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ASTM Standard Practice ASTM Standard Practice (cont’d)(cont’d)
5.5. Calculation of LDD Ratios (Overall and Calculation of LDD Ratios (Overall and Immediate Values)Immediate Values)
6.6. Describes acceptable ratios for various types Describes acceptable ratios for various types of organization and propertiesof organization and properties
7.7. Describes reporting requirements and Describes reporting requirements and contentcontent
8.8. Describes which parts of the standard are Describes which parts of the standard are firm criterion and which are guidelinesfirm criterion and which are guidelines
STANDARD FOR GOVERNMENT IS 2% OF VALUE STANDARD FOR GOVERNMENT IS 2% OF VALUE OR ITEMSOR ITEMS
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LDDLDD
In the private sector, LDD is a pure In the private sector, LDD is a pure property risk.property risk.
In the public sector, LDD is also a In the public sector, LDD is also a political risk.political risk.
7878thth Legislature, GAA, Art. IX, Legislature, GAA, Art. IX, §11.03 §11.03 – 50% of “value” of LDD falling outside the 50% of “value” of LDD falling outside the
ASTM standard shall be withheld from ASTM standard shall be withheld from General Revenue appropriations of the General Revenue appropriations of the agency.agency.
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LDD (cont’d)LDD (cont’d)
The State has historically fallen The State has historically fallen below the 2% triggerbelow the 2% trigger
GASB 34/35 raised capitalization GASB 34/35 raised capitalization thresholds for personal & real thresholds for personal & real propertyproperty
The concept of value is relativeThe concept of value is relative
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LDD (cont’d)LDD (cont’d)
Historical Cost = Historical Cost = Acquisition Cost + Associated Costs Acquisition Cost + Associated Costs to Render an Asset to Serviceto Render an Asset to Service
Net Book Value =Net Book Value =Historical Cost less Accumulated Historical Cost less Accumulated DepreciationDepreciation
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SORM LDD BenchmarksSORM LDD Benchmarks
Used Comptroller FY03 Data from the Used Comptroller FY03 Data from the State Property Accounting SystemState Property Accounting System
Analyzed all LDD Disposal Methods for Analyzed all LDD Disposal Methods for only SORM client agenciesonly SORM client agencies
Intended for benchmarking and internal Intended for benchmarking and internal control analysis onlycontrol analysis only
Will be made available to agencies at Will be made available to agencies at the SORM websitethe SORM website
Will be updated annually at the close of Will be updated annually at the close of the fiscal yearthe fiscal year
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SORM LDD Report SORM LDD Report StructureStructure
Class Lost, Damaged Lost, Damaged Code Personal Property Class Description Controlled or Destroyed Class Value % LDD or Destroyed Class Value101 Desks 17,625.57$ 6,725,139.55$ 0.26% $3,074.67 $1,723,464.93102 Tables 17,789.70$ 4,073,794.37$ 0.44% $3,316.92 $1,155,501.55103 Chairs 4,318.68$ 5,564,051.98$ 0.08% $455.21 $2,872,132.85104 Personal Furniture: Bed, Dresser, Rocker 3,627.17$ 3,326,825.38$ 0.11% $- $1,056,742.26105 Cases, Cabinets & Credenzas 12,242.41$ 13,786,321.96$ 0.09% $2,026.49 $4,064,849.17106 Hand Guns Y 7,200.19$ 4,403,983.51$ 0.16% $3,230.65 $1,824,402.45107 Rifles Y 2,161.82$ 3,023,533.87$ 0.07% $14.21 $672,386.40108 Calculators -$ 132,530.15$ 0.00% $- $59,767.70109 Typewriters, Word Processors 13,933.84$ 2,925,851.14$ 0.48% $3.24 $40,298.64110 Other Office Furniture -$ 1,709,512.43$ 0.00% $- $963,098.84119 Vehicle Maintenance Equipment 8,739.35$ 9,068,411.04$ 0.10% $180.98 $1,154,917.98120 Photocopying Equipment 10,204.15$ 18,415,578.24$ 0.06% $52.77 $3,623,138.39121 Fax Machines, Telecopier Y 35,997.17$ 12,816,737.59$ 0.28% $2,387.37 $2,886,250.48129 Stereo Systems Y 6,611.25$ 1,308,898.58$ 0.51% $1,316.49 $465,201.43130 Cameras Y 119,237.24$ 29,694,851.36$ 0.40% $24,089.48 $10,353,681.13131 Video Recorder/Laserdisk Player (TV, VCR, Camcorder) Y 153,048.56$ 27,957,352.12$ 0.55% $16,114.26 $6,540,165.10132 Other Sound Systems/Equipment 173,392.25$ 107,529,661.50$ 0.16% $20,042.31 $32,015,247.45133 Musical Instruments -$ 9,033,831.49$ 0.00% $- $1,957,122.08134 Recreational Equipment: Bicycle, Pool Table -$ 1,165,810.11$ 0.00% $- $528,401.09135 Video Conferencing Equipment -$ 11,766,238.43$ 0.00% $- $5,292,115.39136 GPS Equipment 3,295.00$ 1,686,144.53$ 0.20% $- $585,250.63
HISTORICAL COST BY CLASS NET BOOK VALUE BY CLASS
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LDD Total for Historical and Net LDD Total for Historical and Net BookBook
Class Lost, Damaged Lost, Damaged Code Personal Property Class Description Controlled or Destroyed Class Value % LDD or Destroyed Class Value % LDD730 Boats (other, canoe, rowboat) -$ 1,128,944.50$ 0.00% $- $263,088.63 0.00%731 Aircraft (jet) -$ 2,455,901.64$ 0.00% $- $670,531.99 0.00%733 Airplane (multiple engine, propeller) -$ 17,934,757.21$ 0.00% $- $5,080,156.19 0.00%734 Aircraft (helicopters) -$ 8,247,452.00$ 0.00% $- $3,543,709.27 0.00%750 Other Aircraft -$ 1,468,470.90$ 0.00% $- $279,295.00 0.00%751 Books & Reference Materials -$ 30,816,602.12$ 0.00% $- $25,185,614.29 0.00%752 Library Books & Reference Materials -$ 438,825,430.27$ 0.00% $- 438,825,430.27$ 0.00%801 Works of Art, Historical Treasures (Depreciable) -$ 40,996,512.71$ 0.00% $- $30,420,189.39 0.00%802 Works of Art, Historical Treasures (Not Depreciable) 75.00$ 192,136,033.20$ 0.00% 75.00$ 192,136,033.20$ 0.00%840 Artifacts -$ 100,900.00$ 0.00% -$ -$ 0.00%851 Horses -$ 312,065.91$ 0.00% $- $29,846.04 0.00%852 Cows -$ 54,286.02$ 0.00% $- $5,164.64 0.00%853 Sheep -$ 35,040.00$ 0.00% $- $5.07 0.00%854 Swine -$ 305,505.06$ 0.00% $- $- .855 Other Livestock/Animals 4,308,253.05$ 3,468,668,288.27$ 0.124% $- $70,626.04 0.00%
Totals $8,616,506.10 $6,937,336,576.54 0.12% $532,757.36 $1,435,675,438.61 0.04%
HISTORICAL COST BY CLASS NET BOOK VALUE BY CLASS
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LDD Sorted by % Historical LDD Sorted by % Historical CostCost
Class Lost, Damaged Code Personal Property Class Description Controlled or Destroyed Class Value % LDD526 Micro Tomes, Diamond Knives, Sharpeners 12,200.00$ 632,525.97$ 1.93%255 Protocol Converters 6,279.90$ 349,956.09$ 1.79%536 Ultrasound Equipment 14,800.00$ 1,808,250.78$ 0.82%250 Modem, External 52,411.19$ 6,478,581.73$ 0.81%257 Data Communications Diagnostic Systems 14,543.41$ 2,173,887.72$ 0.67%531 Recording Systems 14,765.04$ 2,602,519.56$ 0.57%284 Portable CPU (not Apple) Y 374,110.53$ 68,054,716.04$ 0.55%131 Video Recorder/Laserdisk Player (TV, VCR, Camcorder) Y 153,048.56$ 27,957,352.12$ 0.55%519 Hood (all types) 5,206.29$ 966,961.57$ 0.54%218 Data Projectors: 'Proxima' or Dataviewers w/o Projector 48,933.18$ 9,298,018.98$ 0.53%140 Other Assets 5,618.44$ 1,098,296.52$ 0.51%129 Stereo Systems Y 6,611.25$ 1,308,898.58$ 0.51%109 Typewriters, Word Processors 13,933.84$ 2,925,851.14$ 0.48%294 Portable Apple CPU Y 19,838.21$ 4,314,401.83$ 0.46%524 Meters, Gauges, Indicators 41,203.28$ 9,015,424.37$ 0.46%
HISTORICAL COST BY CLASS
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LDD Sorted by % Net Book ValueLDD Sorted by % Net Book Value
Class Lost, Damaged Code Personal Property Class Description Controlled or Destroyed Class Value % LDD519 Hood (all types) 2791.25 $444,755.95 0.63%218 Data Projectors: 'Proxima' or Dataviewers w/o Projector $21,612.65 $4,117,848.43 0.52%284 Portable CPU (not Apple) Y $134,570.48 $29,123,867.28 0.46%219 Palm Pilots, Other Hand-Helds $1,228.42 $295,029.98 0.42%524 Meters, Gauges, Indicators 13593.21 $4,113,787.47 0.33%102 Tables $3,316.92 $1,155,501.55 0.29%536 Ultrasound Equipment $1,999.00 $685,749.90 0.29%129 Stereo Systems Y $1,316.49 $465,201.43 0.28%131 Video Recorder/Laserdisk Player (TV, VCR, Camcorder) Y $16,114.26 $6,540,165.10 0.25%130 Cameras Y $24,089.48 $10,353,681.13 0.23%504 Balance 1146.57 $573,159.21 0.20%294 Portable Apple CPU Y $3,441.37 $1,811,100.00 0.19%101 Desks $3,074.67 $1,723,464.93 0.18%106 Hand Guns Y $3,230.65 $1,824,402.45 0.18%150 Instructional Equipment $6,863.57 $3,886,258.26 0.18%
NET BOOK VALUE BY CLASS
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Questions & Comments?Questions & Comments?
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Introduction to New Introduction to New Executive Director of Executive Director of
SORMSORM
Jonathan D. BowJonathan D. Bow
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Questions & Comments?Questions & Comments?
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Investigation MethodsInvestigation Methods
Sam StoneSam Stone
SORM Training SpecialistSORM Training Specialist
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““MishapMishap””
InvestigationInvestigation
&&
AnalysisAnalysis
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The Investigation ProcessThe Investigation Process
Root Cause& Prevention
Validation
Mishap
Compensable
NotCompensable
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ADSO ClassADSO Class
Mechanics of an InvestigationMechanics of an Investigation
Root Cause AnalysisRoot Cause Analysis
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Sequence of EventsSequence of Events “Z-Process Model” “Z-Process Model”
Procedures
Training
Supervision
Material/Design
Acts/Practices
ConditionsMishap
(Break down) (Consequence)(Result)
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Example of Analysis DiagramExample of Analysis DiagramForklift
Hits Ladder
Ladder inDoorway
ForkliftCouldn’t Stop
No BarrierSigns
ForkliftBrakes
Defective
Cooking Oil on Floor
ForkliftGoing Too
Fast
BrakeMaintenance
Delayed
HousekeepingInadequate
Speed LimitsNot Enforced
Or
Lack ofPersonnel
NoPolicy
NoEnforcement
NoEnforcement
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Unsafe Act Unsafe Condition
Management Safety Policy & DecisionsPersonal Factors
Environmental Factors
ACCIDENTPersonal Injury
Property Damage
Unplanned Release of Energyand/or
Hazardous Material
BASICCAUSES
INDIRECTCAUSES(SYMPTOMS)
DIRECTCAUSES
A detailed analysis of an accident will normally revealthree cause levels: basic, indirect, and direct.
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Fishbone AnalysisFishbone Analysis
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Fishbone AnalysisFishbone Analysis
LampWon’tWork
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Fishbone AnalysisFishbone Analysis
LampWon’tWork
Bulb
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Fishbone AnalysisFishbone Analysis
Lamp
LampWon’tWork
Bulb
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Fishbone AnalysisFishbone Analysis
Plug/Cord Lamp
LampWon’tWork
Bulb
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Fishbone AnalysisFishbone Analysis
Plug/Cord Lamp
LampWon’tWork
BulbPower
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Fishbone AnalysisFishbone Analysis
Power
Plug/Cord Lamp
LampWon’tWork
Switches
Storm
Dogchewed
UnpluggedBrokenSwitch
MissingSwitch
Corroded
Burnedout
Loose
Bulb
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USEFUL TOOLSUSEFUL TOOLS
Bring Along Some HelpBring Along Some Help ChecklistChecklist
Tape MeasureTape Measure
Tape MeasureTape Measure
CameraCamera
AttitudeAttitude
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Be PositiveBe PositiveFFact-Finding, Not Blame-Findingact-Finding, Not Blame-Finding
Identify, Encourage, and Reward Identify, Encourage, and Reward Safe and Proactive Work PracticesSafe and Proactive Work Practices
What Are People Doing Right?What Are People Doing Right?
Catch people doing something right.Catch people doing something right.
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Corrective ActionCorrective Action ENGINEERINGENGINEERING
– Most ExpensiveMost Expensive– Most PermanentMost Permanent
ADMINISTATIVEADMINISTATIVE– Procedure (or lack of procedure)Procedure (or lack of procedure)– TrainingTraining– SupervisionSupervision
PERSONAL PROTECTIVE EQUIPMENTPERSONAL PROTECTIVE EQUIPMENT– What can be done to protect the What can be done to protect the
employee?employee?
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Covered State Agencies Reported Injuries Covered State Agencies Reported Injuries FY2003FY2003
1888
1582
1150 1133
368304 292
210286
Strain Fall/Slip Struck Agg. Cut Caught Motor Veh Burns Misc.
0
500
1000
1500
2000
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Questions & Comments?Questions & Comments?
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WC Cost Allocation WC Cost Allocation ProgramProgram
Stuart B. CargileStuart B. Cargile
SORM CFOSORM CFO
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Questions & Comments?Questions & Comments?
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FY03 Safety AwardsFY03 Safety Awards
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Sustained AwardSustained Award
Small Agencies (100 FTE’s or less)Small Agencies (100 FTE’s or less)– No Reported Losses Three or More No Reported Losses Three or More
YearsYears
Major AgenciesMajor Agencies– Lower IFR and cost per FTE for each Lower IFR and cost per FTE for each
of the past five yearsof the past five years
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Bronze AwardBronze Award
IFR decrease of 10% to 29% below IFR decrease of 10% to 29% below the average of the prior five years the average of the prior five years IFR.IFR.
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Silver AwardSilver Award
IFR decrease of 30% to 49% below IFR decrease of 30% to 49% below the average of the prior five years the average of the prior five years IFR.IFR.
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Gold AwardGold Award
IFR decrease of 50% or more IFR decrease of 50% or more below the average of the prior five below the average of the prior five years IFR.years IFR.
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Risk ManagementRisk ManagementUser GroupUser Group
Thank you for attending!Thank you for attending!