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RMG 21 v5 01/11 1 2011 Royal & Sun Alliance Insurance plc
Risk Management Guidelines
Display Screen Equipment
Introduction
With an estimated 10 million Display Screen Equipment (DSE) workstations in regular use in the UK, display screen equipment i.e. computer equipment with a screen and keyboard, is now an intrinsic part of the workplace
When they were first introduced safety concerns centred on the possible radiation risk, particularly to the unborn child of a pregnant worker. To date there has been no confirmed scientific evidence to support this fear.
The continual use of DSE was also believed to have an effect upon eyes and eyesight. It is now accepted that whilst the use of such equipment cannot cause a visual defect, it may well identify a previously existing one.
However repetitive strain injury (RSI), or, more accurately work-related upper limb disorders (WRULD), may be caused or aggravated by intensive keyboard use. This affects the upper limbs, conditions range from temporary fatigue or soreness in the arms and hands, which normally responds to resting, to chronic soft tissue disorders like carpal tunnel syndrome which may require surgery or even cause permanent disablement.
Use of DSE can also be involved in fatigue and stress, due to various factors including poor workstation design, poor task design or inadequate breaks away from the screen.
What do I need to do?
When addressing the causes of these possible ill health effects employers need to recognise the importance of providing a suitable work environment, suitable furniture, and equipment and to adopt an ergonomic approach
The standards for DSE are set by the Health and Safety (Display Screen Equipment) Regulations 1992 (DSE Regulations). These are intended to protect the health and safety of all DSE users or operators. They lay down minimum health and safety requirements for work with DSE and a schedule to the Regulations specifies the technical requirements that have to be achieved.
Legal Requirements
Employers are required to:
Assess the risks to the health and safety of DSE users and operators i.e. those who habitually use DSE as a normal part of their work role.
Reduce those risks to the lowest extent reasonably practicable.
Ensure that DSE users have adequate breaks or changes of activity.
Provide eyesight tests and corrective appliances for users.
Provide adequate health and safety training in DSE use.
Provide information to both users and operators on all aspects of health and safety relating to their workstations and the steps taken to comply with these regulations.
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Assessments
DSE assessments should be systematic, appropriate to the degree of risk, comprehensive, cover the work, workstation and the work environment and use information provided by both employer and workers.
The assessment should be recorded and an example of an assessment form is attached.
Information from users can be gained by using an ergonomic checklist and a self-checklist is also attached for your use. Where these self-checklist are used however you must ensure that an employee has received appropriate training before completing a checklist.
Assessments will need to be reviewed if the workstation, work or software changes.
Further Information
Further information on how to address your DSE risks can be found in the following Health and Safety Executive (HSE) publications
INDG36, Working with VDUs
HSG60, Upper limb disorders in the workplace
L26, Work with display screen equipment. Health and Safety (Display Screen Equipment) Regulations 1992 as amended by the Health and Safety (Miscellaneous Amendments) Regulations 2002. Guidance on regulations
HSG90, The law on VDUs: An easy guide: Making sure your office complies with the Health and Safety (Display Screen Equipment) Regulations 1992 (as amended in 2002)
The HSE have a specific web-page dedicated to office risks and DSE which is located at
http://www.hse.gov.uk/msd/dse/
HSE priced and free publications are available by mail order from HSE Books, PO Box 1999, Sudbury, Suffolk CO10 2WA Tel: 01787 881165 Fax: 01787 313995.
Details may also be obtained from the HSE Books home page on the World Wide Web at
http://www.hsebooks.co.uk/homepage.htm
The HSE home page on the World Wide Web is
http//www.hse.gov.uk/index.htm
Their enquiry service is also available at HSE Info-line Tel: 0845 3450055
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Display Screen Equipment (DSE) Workstation Assessment
Name of Assessor Employee Name
Location of Workstation Record No
1. Environment
a. Space Yes No Comments
i. Is there sufficient space to enable easy access
to the workstation?
ii. Does the space permit reasonable variation in
the position of the furniture and equipment?
b. Lighting
i. Is there adequate lighting for all tasks?
ii. Is lighting variable to suit ambient conditions?
iii. Is the lighting arranged to avoid reflection
and glare of the screen?
iv. Is local task lighting available?
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Yes No Comments
c. Reflections and Glare
i. Are adjustable window coverings available?
ii. Do wall surfaces minimise reflections?
iii. Are fixtures and fittings positioned to avoid
reflections?
iv. Where it cannot be avoided has a screen filter
been supplied?
d. Noise
i. Has noisy equipment e.g. printers either been
fitted with sound enclosures or located so as
not to interfere with speech?
e. Temperature
i. Is the temperature comfortable?
ii. Is the temperature maintained at a level that
ensures operator comfort
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Yes No Comments
iii. Have sources of excessive heat either been
eliminated or controlled?
f. Humidity
i. Is the relative humidity adequate?
g. Radiation
i. Is display screen in a good state of repair to
minimise emission of radiation other than visible
light?
2. Equipment
a. Display Screen
i. Are the brightness and contrast adjustable?
ii. Is it possible to tilt and swivel the screen?
iii. Is the screen height adjustable?
iv. Is the screen image stable and free from flicker
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Yes No Comments
v. Are the characters well-defined and of adequate size?
size with adequate space between them and
between lines of text? vi. Can the operator alter screen position easily?
b. Keyboard
i. Is the keyboard separate from the screen?
ii. Can the keyboard angle of tilt be easily
adjusted?
iii. Are the key symbols adequately contrasted?
iv. Does the keyboard have a matt surface?
vi. Is there adequate space at the front of the
keyboard to provide support for the operators
hands and wrists?
vii. Is the keyboard style and key arrangement
designed for ease of use?
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Yes No Comments
c. Other Equipment
i. If required has an adjustable document holder
been provided?
ii. Has all equipment (e.g. mouse, CPU, modem,
telephone) been assessed for use?
3. Furniture
a. Work Surface
i. Is the work surface sufficiently large to allow
flexible and comfortable arrangement of all work
equipment?
ii. Does the surface have a matt finish?
iii. Is work surface height suitable for use with DSE?
iv. Is there sufficient space below the work surface
for the operator to achieve a comfortable position
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Yes No Comments
b. Chair
i. Is the chair stable and allow for ease of
movement?
ii. Is the height of the seat, the backrest and its
angle adjustable?
c. Other furniture
i. Is a footrest available if required?
ii. Is DSE or other equipment on shelves,
cupboards filing cabinets etc secure and stable?
4. Operator/Computer Interface
a. Software Design
i. Is the software suitable for the task?
ii. Is it easy for the operator to understand and
use?
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Yes No Comments
b. System Performance
i. Is the information displayed at apace that is
comfortable for the operator?
ii. Is the format in which the information is
displayed suitable for the operator?
iii. Has the operator been made aware of any
performance measurement on the system?
c. Job Design
i. What are the hours of work of a typical working
day?
ii. Are off screen activities included in the working
day?
iii. Are there adequate breaks from using DSE?
c. Job Design cont.
iv. Have steps been taken to eliminate repetitive or
tedious tasks e.g. continual data entry?
v. Where possible have wide variations in workload
been eliminated?
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5. Information and Training
Yes No Comments
i. Are staff aware of their entitlement to free eye s
testing and if necessary provision of corrective
appliances?
ii. Are staff aware of the system for reporting
health and safety problems arising from DSE use?
iii. Has training been given in the risks of DSE use?
iv. Have operators been trained in how to adjust
their workstation equipment and furniture to
avoid visual and postural fatigue?
v. Are operators encouraged to take regular
breaks?
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6. Comments
Assessed by
Date
Review Date
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DSE Workstation Self Assessment Checklist
Name Location Date
The completion of this checklist will enable you carry out a self-assessment of your own workstation. Your views are essential in order to ensure your comfort and safety at work. Please complete the questionnaire and return to your Departmental Manager Please give the answer which best describes your opinion
1. Job Design
a. Approximately what percentage of your working day involves work with DSE e.g. 10%, 20%
%
Yes No
b. Are you able to take a break from DSE work or vary your tasks e.g. phoning, filing
2. Environment
a. Describe the amount of space around your
workstation? OK Insufficient
b. Are the lighting levels? OK Too Bright Too Dark
c. Can you adjust local lighting levels? All Some None
d. Are there distracting reflections on your screen? All Sometimes Constantly
e. Are you distracted by noisy work equipment? Never Sometimes Constantly
f. Is the temperature at your workstation? OK Too Cold Too Warm
g. Is the humidity at your workstation? OK Too Dry
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3. Equipment
Yes No
a. Is the brightness and contrast adjustable on your display screen?
b. Is the screen image stable and free from flicker?
c. Is the screen at a comfortable height?
d. Does the screen tilt and swivel freely?
e. Is the keyboard separate from the screen?
f. Can you raise and lower the keyboard?
g. Are the keyboard symbols legible?
h. Is there sufficient space to rest your hands in front of the keyboard?
i. Do you require a document holder?
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4. Furniture
Yes No
a. Do you have sufficient desk surface for all equipment?
b. Is the height of the desk suitable?
c. Does the desk have a matt/non-reflecting surface?
d. Can you adjust the height of your seat?
e. Can you adjust the height or angle of your backrest?
f. Is the chair stable?
g. Does the chair allow movement?
h. Can you place your feet on the floor whilst keying in information?
5. Software
a. Do you understand how to use the software?
b. Is the format and pace of the system acceptable?
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6. Training
Yes No
a. Have you been shown how to use your workstation?
b. Have you been shown how to adjust the furniture and equipment?
c. Have you been shown how to use the software?
d. Do you know who to report problems to?
e. Are you aware of the arrangements for eyesight tests?
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7. Any Other Comments
Signature
Date
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8. Supervisor's/Assessor's Comments
Acceptable Risk
Additional Training Required
Detailed Risk Assessments Necessary
Signature
Date
Assessment Review Date
Risk Management Guidelines
Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark’s Court, Chart Way, Horsham, West Sussex, RH12 1XL.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority
These and other Risk Management Guidelines addressing a wide variety of risk control issues are freely available from: www.rsabroker.com/risk-management
The information set out in this document constitutes a set of general guidelines and should not be construed or relied upon as specialist advice. RSA does not guarantee that all hazards and exposures relating to the subject matter of this document are covered. Therefore RSA accepts no responsibility towards any person relying upon these Risk Management Guidelines nor accepts any liability whatsoever for the accuracy of data supplied by another party or the consequences of reliance upon it.