RightNow Consumer Retail Report
7
© RightNow Technologies, Inc. The Retail Consumer Report Sponsored by RightNow
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Transcript of RightNow Consumer Retail Report
© RightNow Technologies, Inc.
The Retail Consumer Report
Sponsored by RightNow
Win Back Unhappy Customers
Are Retailers Listening?
Retailers Need to Tune In
Great Experiences Drive Revenue
Great Experiences Create Advocates
Bad Experiences Hurt Revenue