RidgeGarrett Business Application Services. It's time to do more, with less.

RG Global Ecosystem for Cloud Applications & Services Delivery®

RidgeGarrett Application Services

a community of the

©Copyright 2012 RidgeGarrett Associates. All Rights Reserved.

introducing…

“It’s time to do more…with less.”

®


RidgeGarrett Application Servicesintroducing…

“It’s time to do more…with less.”

®

the

Intelligent Enterprise

• HQ in DFW since 2003• SaaS ‘Business Apps Suite’; Cloud delivery• We’re customer-centric, not space-centric• Tactical & Strategic methods to progressively do more with less

• 10,000 ft view of business processes & the ‘technology-to-business’ tools in use• Near term, longer term business targets: identify gaps & opportunity areas• Tactical application deployments to enable Intelligent Departments• Integrate Intelligent Departments as part of an overarching strategy• Learn, Enhance, Assess - ongoing business process improvement mindset

• Immediate productivity improvements at departmental levels• Information sharing across all departmental functions• Enterprise wide, data-backed decision processes• Forward-looking intelligence capabilities• Agility to quickly augment and/or improve business processes

Who We Are

What We’ll Do

What We’re After

be a productivity heavyweight

Pursuing an

Intelligent Enterprisedoing more...with less

Business Process

Improvements

Departmental

Improve

ments


How do youget there?

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part

men

tal

Impr

ovem

ents

Business Process

Improvements

Departmental

Improvements


Business Apps Suite

• immediate productivity• nothing to buy• low monthly cost• no contracts

Pursuing an


…focus on 3 areas

Cros

s-de

part

men

tal

Impr

ovem

ents

Business Process

Improvements


Departmental

Improvements

Business Apps Suite


• app customizations• data & systems integration• technology strategy roadmap• training & support

Pursuing an

Intelligent Enterprisedoing more...with lessRG Systems Services

…focus on 3 areas

Cros

s-de

part

men

tal

Impr

ovem

ents

Departmental

Improvements

Business Process

Improvements


Cros

s-de

part

men

tal

Impr

ovem

ents

Continuous Improvements

Business Apps Suite


• data-backed decision processes• cause & effect relationships• forward-looking intelligence• cheaper, better, faster mindset

Pursuing an




eComm

erce & Order Fulfillment

Email Marketing & Online Surveys

Document Management S

ystem

Human Resources ManagementCustomer Relationship Management

Busin

ess R

epor

ting &

Ana

lysis

Website Content Management Project & Tasks Management

Departmental Improvements

BusinessApps

Business Apps Suite

enabling

Intelligent Departmentsto do more...with less

…focus area 1



Website Content Management

Business Apps Suite

enabling




Human Resources Management

Business Apps Suite

Modules List

enabling





ystem

Business Apps Suite

enabling


Busin

ess R

epor

ting &

Ana

lysis



Business Apps Suite

enabling




eComm


Business Apps Suite

enabling




Customer Relationship Management

Business Apps Suite

enabling





Business Apps Suite

OpenEMM

enabling




Project & Tasks Management

Business Apps Suite

enabling



eComm




ystem

Human Resources ManagementCustomer Relationship Management

Busin

ess R

epor

ting &

Ana

lysis

Website Content Management Project & Tasks Management


BusinessApps

Business Apps Suite

enabling


…focus area 1

Business Process

Improvements

Departmental

Improve

ments


Cross-departmental Improvements

Business Apps Suite


Pursuing an


Cros

s-de

part

men

tal

Impr

ovem

ents

…focus area 2


sharing information

Integrated Intelligent Departmentswill do more...with less


Applications Training

Application IntegrationsData Migrations

Managed Services: front/back-end

Lega

cy Sy

stem

s Int

egra

tionData Strategy Virtualization Strategy

SystemsServices

Application Customizations

RG Systems Services






Lega

cy Sy

stem

s Int

egra

tion

Virtualization StrategyApplication Custom

izations

SystemsServices

Data Strategy

sharing information


RG Systems Services






Lega

cy Sy

stem

s Int

egra

tionData Strategy Virtualization Strategy


SystemsServices

sharing information


RG Systems Services






Lega

cy Sy

stem

s Int

egra

tionData Strategy


SystemsServices

Virtualization Strategy

Business AppsSuite

sharing information


RG Systems Services

…focus areas 1&2


Business Process

Improvements

Departmental

Improve

ments


Business Process Improvements

Business Apps Suite




• data-backed decision processes• cause & effect relationships• forward-looking intelligence• cheaper, better, faster mindset

RG Systems Services

Pursuing an


Cros

s-de

part

men

tal

Impr

ovem

ents

…focus area 3

learn, enhance, assess

Business Process Efficienciesyield more...with less


Forward-looking

decision abilities

Identify Critical SegmentsFactors, KPI, KPmetrics

Enterprise-Departmental

decision correlations

Caus

e & Eff

ect R

elati

onsh

ips

ProcessImproveme

nts

Risk & Loss Mitigation




ProcessImproveme

nts





• enhance decision & operational procedures• know the key attributes for every initiative• identify cluster propensities…

Forward-looking

decision abilities




Caus

e & Eff

ect R

elati

onsh

ips



ProcessImproveme

nts





Forward-looking

decision abilities




Caus

e & Eff

ect R

elati

onsh

ips


• …advanced segmentation abilities• customers, products, services, marketing• improve actions of & reactions to, all efforts…


ProcessImproveme

nts





Forward-looking

decision abilities




Caus

e & Eff

ect R

elati

onsh

ips


• …know why & how to: increase, refine, terminate• identify new product & service opportunities• measurable milestone targets development• prep for critical project events; exit strategy…


ProcessImproveme

nts





Forward-looking

decision abilities




Caus

e & Eff

ect R

elati

onsh

ips Risk & Loss M

itigation• …alternative action plans• event modeling & analysis• improved forecasting accuracy• Gov’t & Regulatory compliance; US & foreign


ProcessImproveme

nts





Forward-looking

decision abilities




Caus

e & Eff

ect R

elati

onsh

ips


• identify decision impacts; upward & downward• understand cross-functional impacts• effects of tactical & strategic movements


ProcessImproveme

nts





Forward-looking

decision abilities




Caus

e & Eff

ect R

elati

onsh

ips


• project outcomes before spending• get in front of your product development• drive forward looking thru the front window, not the rear!• cheaper, better, faster; Enterprise2.0 mentality


ProcessImproveme

nts





…focus area 3

Forward-looking

decision abilities




Caus

e & Eff

ect R

elati

onsh

ips


Departmental

Improvements

Intelligent Enterprisenow you’re doing more...with less!

Business Process

Improvements


RidgeGarrett4100 Alpha Rd. #900Dallas, TX 75244-4325972.355.5704 DFW877.355.5704 toll freewww.ridgegarrett.comwww.facebook.com/ridgegarrett

Thank You!

total focus toward an

Cros

s-de

part

men

tal

Impr

ovem

ents

RidgeGarrett Business Application Services. It's time to do more, with less.

Technology

Transcript of RidgeGarrett Business Application Services. It's time to do more, with less.