DDAAVVIIDD RRIICCKKEETTTTSS 10928 Ellison Creek Drive ■ Concord Twp, OH 44077 ■ Phone: 216-857-1188 ■ E-mail: dricketts@rocketmail.com

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SSAALLEESS MMEETTHHOODDOOLLOOGGIIEESS && PPRROOCCEESSEESS // SSAALLEESS CCHHAANNNNEELL IINNFFRRAASSTTRRUUCCTTUURREE DDEEVVEELLOOPPMMEENNTT

Offering 15+ years experience in software sales and management.

Verifiable success in high profile sales roles for world class technology companies.

Exceptional ability to drive revenue and new customer acquisition. Grew revenue in 2012 from $13 to $38 million, doubling the number of net new customers year over year.

Consistent record of dramatically exceeding sales quotas, margins and

targets. Track record of growing and expanding sales revenues via exploitation

of new markets and strategic market segmentation. Vertical targeting of companies with emerging demand has resulted in significant growth in average transaction value.

CORE COMPETENCIES

Sales Team Restructuring Efficiency Improvements High-Profile/Key Accounts High Technical Aptitude Refined Prospecting Skills Reporting & Forecasting

PROFESSIONAL NARRATIVE

hybris ■ Montreal, ON 2011 – 2013

Vice President of Sales NA/East Region (1/12 – 1/13)

Grew overall Sales Organization by more than 200% instrumental in recruiting, hiring and development of more than 30 new hybris sales and sales support personnel across North America

Grew Average Deal size by more than 175% to almost $900k via target messaging and flawless execution of complex selling processes

Grew Sales Revenue year over year by more than 200% increase in new customer revenue was close to 300% year over year

125% increase in new customers my team accounted for more than 60% of new customer revenue Collaborated with Marketing and Business Development to increase pipeline to 4x target revenue Lead initiatives that resulted in improved close rates, shorter opportunity duration and higher customer

satisfaction

Vice President of Sales. Business Development and Solution Engineering – iCongo/hybris (4/11 – 1/12)

Managed a post merger Transitional Sales Team across Sales, Pre-Sales and BD. Responsible for pipeline development, channel relationships and sales strategy and execution

Implemented new Sales Processes and Methodology across entire Sales Organization Grew Sales Revenue for both hybris and iCongo during the transition

Strategic Business Development Executive Sales Management Increasing ASP Software Sales Channel Sales /Partnerships Complex Selling Skills Tier 1/Emerging Growth Cos.

SPAN OF EXPERTISE

- Regional & National Sales Management

- Led Multiple Reorganizations &

Restructurings

- Experience Securing Large Multi Million

Software Transactions - Passion For Recruiting, Building, Developing &

Mentoring High Performance Sales Teams

Complex Sales Process and Methodology

Evangelist

DDAAVVIIDD RRIICCKKEETTTTSS RREESSUUMMEE PPAAGGEE 22 OOFF 22

ATG/Oracle.Boston, MA 2010 – 2011 Sr Sales Executive – Strategic Named Accounts (09/10 – 03/11) Crossview Inc. Cleveland, OH 2010 – 2010 Vice President of Business Development (06/10 – 09/10) Sterling Commerce Inc. Dublin, OH 2004 – 2010 Director of National Retail Sales (03/08 – 04/10)

Success of Retail Vertical team led to restructuring of all sales teams company wide 2009 Top Performing Director in Company driving more than $19.2 million in new software and 1

st

year maintenance Closed sales opportunities with high-profile clients including Staples, DSW, HBC, 1-800-

flowers.com, BJ’s Target, Walmart, Lowes, Urban Outfitters, REI, Express, NY&Co, Follett, Brown Shoe, Menards….

Supported efforts to secure several multi-million dollar consulting engagements valued over $30 million

2008 built new Retail only Vertical Sales Team hired 6 reps and helped develop a cross functional Go To Market Strategy

Sr. Sales Executive (05/04 – 03/08)

2007 300% of Plan Sales and Service Revenue in excess of $9.5 million 2007 Number 2 Sales Executive in Company with more than $7 million in net new software license 2006 280% of Plan Sales and Service Revenue in excess of $13 million 2006 - Number 1 Sales Executive in Company with more than $10 million in new License Revenue. 2005 Sales and service revenue in excess of $4.5 million 2004 Sales and service revenue in excess of $6 million

Manhattan Associates Atlanta, Ga. 1998 – 2004

Sales Executive/Channel Sales Manager

2003 closed single largest transaction for Windows based SCE solution to Heinz for more than $1 million; spent second half of the calendar year managing the primary Value Added Reseller of Manhattan Associates Solutions – Siemens Dematic (more than 50 direct sales reps).

2002 closed 5 new software transactions while a mid market rep that realized close to $3 million in total revenue and more than $1 million in new software licenses

2001 attained Presidents Club closing 6 transactions, all of which were tied to a new Windows Based SCE solution launched in early 2001

2000 Quota performance including closing the largest WMS transaction in company history for more than $5 million in software and services revenue

1999 successfully made the transition from Pre Sales Consultant to Sales Executive

Crowe Chizek and Co. Cleveland, OH 1996 – 1998 Waxman Industries, Inc. Bedford Heights, OH 1994 – 1996 Manco Inc. (now Henkel) Avon Lake, OH 1992 – 1994 Westinghouse Naval Systems Division Cleveland, OH 1989 – 1992

ACADEMIC ACHIEVEMENTS

Bachelor of Business Administration | Cleveland State University | Cleveland |OH

PERSONAL

Married with 4 children, love camping, fishing, and all Ohio based Sports Teams