Richard Coda Graphic Design lookbook 2016

Do your marketing materials get lost

in the haze?PHOTO: RICHARD CODA

we can make your marketing materials

stand out

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contents1 about2 clients3 industries4 work

6 advertisements

15 marketing collateral

34 reports

41 books

45 large graphics

48 identity

52 photography

56 contact us

RICHARD CODA • GRAPHIC DESIGN iiiii RICHARD CODA • GRAPHIC DESIGN

aboutI have always been interested in design. As a child I was always drawing something. Growing up

with a father who was a professional printer I used to love going to “help my dad” at the shop

on Saturdays. I became interested in how the process worked... concept... setting type... layout...

camera-ready... the printing press.

After college my first job was as a Quadex 5000 typesetter for The Great Atlantic & Pacific

Tea Co. in Paterson, NJ (better known as A&P Supermarkets). Here I built on the knowledge

and skills that my father had instilled on me as a youngster. Years, and jobs, later, I entered

the digital age. Where once before, and not that long ago, there was a whole team of highly

talented specialists working together in an agency or department, there was now one person

doing the jobs of all those people. Graphic designers had to learn new skills and forget old ones.

The pace increased exponentially to the point where what used to take weeks to do could now

be accomplished in just a few hours.

Always wanting to be my own boss I started my own design firm, PC Type, in the late 1980s.

Moonlighting at first, I was soon able to go full-time in 1995. I provide design and production

services for all types of printed projects, as well as support for digital projects. My clients range

from small businesses to global leaders in their fields, many of them for over a decade.

I would be thrilled to have you as a client, too. Please take a look at my work in this book and

contact me to see how I can help take your marketing materials to the next level.

Call us at 480.751.8684, or email us at [email protected] to learn more about our services.

PHOTO: RICHARD CODA

RICHARD CODA • GRAPHIC DESIGN 1iv RICHARD CODA • GRAPHIC DESIGN

mailto:[email protected]

clientsBASF (USA)

Bayer (PA)

Covestro (PA)

Alcatel-Lucent (USA)

Avaya (NJ)

AT&T (NJ)

R.P. Delio & Co. (HI/NV/CT)

IGNITE AG (NY)

Virginia Tech University (VA)

Cal Southern University (CA)

Pri-Med/Amazing Charts (RI)

Bailiwick PR (NJ)

AVM Industries (CA)

Market Nexus Media/Growth Capital Investor (CA)

Harper Media (CA)

Smyyth Companies (NJ)

Sheley Marketing (TX)

Accelerant (NY)

Ashron Billing (CA)

Michael Smith Inc. (CA)

National Air, Sea & Space Foundation (FL)

B. Lilley Co. (FL)

Lexis-Nexis/Martindale-Hubbell (NJ/NY)

Millbrook Inc. (PA)

GradExchange/Career Insights (NY)

Clinicians Complex (GA)

Hi-Conversion (FL)

Other local, regional and overseas companies

industriesaccounting

chemical

construction

education

environmental

financial

government

healthcare

legal

manufacturing

marketing

oil and gas

pharmaceutical

public relations

real estate

solar energy

telecom

wind energy

RICHARD CODA • GRAPHIC DESIGN 32 RICHARD CODA • GRAPHIC DESIGN

work

PHOTO: RICHARD CODA


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High Performance Waterborne Polyurethane Coatings For Industrial and Decorative Concrete Floors

PerformanceCoatings made out of Bayer’s two-component waterborne floor coating technology exhibit excellent performance properties. Several charts are highlighted below to demonstrate the

properties of the final coating including physical properties, chemical resistance and tire staining.

Typical Properties for Two-Component Waterborne Floor Coating based on Bayer resins*

Property Comparison at a Glance Gloss Coating Matte Coating

Pendulum Hardness @ 23°C/50%RH (7 day) 183.9 seconds 162 seconds

Pot life at 23°C Approx. 2 hrs 30 min Approx. 45 min

Gardner Circular Drytime Approx. 7.5 hrs @ 23°C/50% RH Approx. 1 hr. 30 min @ 23°C/50% RH

Chemical Resistance (see appendix) Equal to solventborne Equal to solventborne

VOC, g/L <10 <10

60° Gloss 90 <10

Tg (°C) 70 81.5

* Films were prepared at a 3:1 NCO:OH index and a thickness of 3 mils DFT.

Tire Staining

Many automotive or lawn and garden tires contain additives such as plasticizers or antioxidants that can leach out of the rubber and stain floor coatings. Bayer’s two-component waterborne

floor coatings exhibit excellent resistance to tire staining and hot tire pick up.

Chemical Resistance AppendixSystem Gloss Coating Matte Coating

Chemical Resistance Spot Test, Covered ASTM D 1308

10% Acetic Acid 4 hrs No Effect No Effect

24 hrs No Effect No Effect

10% H2SO4 4 hrs No Effect No Effect


10% HCl 4 hrs No Effect No Effect


14% NH4OH 4 hrs No Effect No Effect


50% NaOH 4 hrs No Effect No Effect


IPA 4 hrs No Effect No Effect

24 hrs Slightly Soft Slightly Soft

MEK 4 hrs Slightly Soft Slightly Soft

24 hrs Soft Soft

DI Water 4 hrs No Effect No Effect


Betadine 4 hrs No Effect No Effect


10% Bleach 4 hrs No Effect No Effect


Gasoline 4 hrs No Effect No Effect


Chemical Immersion Test ASTM D 1308

Skydrol (immersion) 1 day No Effect No Effect

5 days No Effect No Effect


Brake Fluid (immersion) @ 50°C 1 day No Effect No Effect



* Films were allowed to cure for days at °F/% RH before testing.

IntroductionPolyurethane topcoats are commonly used in the construction industry over functional floor coatings or as sealers for concrete. In response to the need for coatings with low VOC, Bayer has developed two-component waterborne (2K WB) polyurethane coatings and sealers with properties similar to those of two-component solventborne polyurethane coatings. For many years, solventborne polyurethane topcoats have been the standard for flooring due to their very good properties and ease of application. However, tighter VOC regulations and increasing sensitivity to solvent odors make it undesirable to apply solventborne topcoats.

Based on proven PU technology a new generation of waterborne polyurethane topcoat resins has been developed to be high performance, near zero VOC and easy to use. In addition, the performance properties — hardness, abrasion resistance, gloss retention, and chemical resistance — are equal to those of traditional two-component solventborne systems.

Key Benefits

Along with the fact that these 2K WB systems can be formulated with varying degrees of gloss and ultra-low VOC levels, they also possess the following properties:

• Odorless

• Abrasion resistant

• Chemical resistant

• Hot tire resistant

Bayer’s two-component flooring coatings can be used in a variety of applications:

• Pigmented basecoat with a clear topcoat

• Clear penetrating sealer over polished or troweled concrete

• Clear chemical resistant topcoat over decorative epoxy flooring

Sourcing and Application InformationLow or high gloss clearcoats as well as pigmented formulations have been developed, along with primers and basecoats. Many national and regional coating suppliers offer commercial coating systems based on the Bayer MaterialScience 2K WB technology. For information on where to source this technology, please contact Bayer MaterialScience at 412-777-3983.

Application Guidelines — Topcoat

Bayer’s two-component waterborne floor coatings can be applied by brush or roller. A 3/16” nap or foam roller is preferred. The application equipment should be selected to ensure an even, puddle-free coating of approximately 4- to 6-mil wet film thickness (WFT) per coat which will dry to a 2- to 3-mil dry film thickness (DFT). Dry times will vary depending on ambient conditions. WB systems are sensitive to temperature and humidity changes as shown below.

Drytime*

Temperature and Humidity Gloss Coating Matte Coating

10°C/50%RH 20.50 hrs 4.50 hrs

23°C/75%RH 12.00 hrs 4.50 hrs

23°C/50%RH 7.50 hrs 1.50 hr

23°C/25%RH 11.25 hrs 1.00 hr

30°C/50%RH 3.25 hrs 40 min

* Gardner Circular

The manner in which you use and the purpose to which you put and utilize our products, technical assistance and information (whether verbal, written or by way of product evaluations), including any suggested formulations and recommendations are beyond our control. Therefore, it is imperative that you test our products, technical assistance and information to determine to your own satisfaction whether our products, technical assistance and information are suitable for your intended uses and applications. This application specific analysis must at least include testing to determine suitability from a technical as well as health, safety, and environmental standpoint. Such testing has not necessarily been done by us. Unless we otherwise agree in writing, all products are sold strictly pursuant to the terms of our standard conditions of sale which are available upon request. All information and technical assistance is given without warranty or guarantee and is subject to change without notice. It is expressly understood and agreed that you assume and hereby expressly release us from all liability, in tort, contract or otherwise, incurred in connection with the use of our products, technical assistance, and information. Any statement or recommendation not contained herein is unauthorized and shall not bind us. Nothing herein shall be construed as a recommendation to use any product in conflict with any claim of any patent relative to any material or its use. No license is implied or in fact granted under the claims of any patent. 20903 (01/15)

Bayer MaterialScience LLC 100 Bayer Road Pittsburgh, Pa 15205-9741 412 777-3983

visit our website at: www.bayermaterialsciencenafta.com


Polyurethane Systems for Textile CoatingsImpranil® Technologies Imprafix® Bayhydur® Desmodur®

INVENTINGPERFORMANCEFOR YOU

PUR Raw Materials for Textiles br 090215.indd 1 10/21/15 6:42 AM

9


5


IMPRANIL® 1069 DLP-R DLN-SD DLS DLH 519 3040 1380 1554 1537 DAH DLU DLC-F 2611 DLV/1 DAA DLC-TBayhydrol® XP 2637

Physical Properties

Resin Type Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aromatic Aliphatic Aliphatic Aliphatic Aliphatic Aromatic Aliphatic Aliphatic

Backbone Polyether Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyether PC/Polyether Polycarbonate Polyester PC/Polyether Polyether Polycarbonate Polycarbonate

Solids, % 50+/-1 50+/-2 40+/-1 50+/-2 40+/-1 40+/-1 40+/-1 59+/-1 58+/-2 59+/-2 35+/-1 60+/-2 40+/-1 40+/-1 40+/-1 40 +/-1 35 +/-1 40+/-2

Co-Solvent, % 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Viscosity, sec <2500 cps 12-30 <70 <70 14-40 <1200 cps 10-50 <90 <1000 cps 15-60 250 – 800 cps <90 10-50 10-30 10-40 < 90 12-60 <50

pH 5-8 6-8 5-8 6.5-8.5 5.5-7.5 6-9 6-8 6-8 6.5-8.5 6-8 7-9 7-9 6.5-8.5 5.5-8.5 5.5-7.5 6 - 9 8 6.5-8.5

Tg, C -79 -4 -47 -49 -45 -30 -54 -47 -49 -4 -45 -67 -35 -33 -47 -48 -47 -35

Shore A 60 55 60 62 93 90 60 NA NA NA NA NA NA 95 65 NA NA NA

Film Hardness soft very soft soft soft medium hard soft soft soft very soft soft soft hard hard soft Very Soft Hard hard

100% modulus, psi 290 200 300 360 725 1400 290 203 362 188 300 360 725 2000 300 200 853 1100

tensile strength, psi 2900 1500 5000 4350 7200 5800 5800 3625 3770 2175 1500 3600 7200 5800 3600 500 7500 3500

Elongation, % 1500 1600 1500 1000 1100 450 900 1500 1000 1200 700 900 600 400 1200 1100 926 220

Lighfastness 7 7 7 7-8 7 7 7 7 7 7 3 7 7 7 7 3 7 7

Softening range (C) 220-240 200-220 175-200 170-180 165-175 180-200 175-200 200-210 170-180 200-220 150-170 220-230 215-225 200-220 200-220 60 130-140 215-225

Hydrolysis Good Good Good Excellent Satisfactory Good Satisfactory Good Good Good Good Excellent Excellent Good Excellent Excellent Excellent Excellent

Application Technology

Direct Coat Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Top Coat Yes — Yes Yes Yes Yes Yes Yes Yes — — Yes Yes Yes Yes — Yes Yes

Tie Coat Yes Yes Yes Yes — — Yes Yes Yes Yes Yes Yes — — Yes Yes — —

Intermediaire Coat Yes Yes — Yes Yes — — Yes Yes Yes — Yes — — Yes — — —

Foam Yes Yes Yes Yes — — — Yes Yes Yes — Yes — — Yes — — —

Finish Coat — — — — — Yes — — Yes — — — — Yes — — Yes —

Application Types

Outerwear Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Synthetic Leather Yes Yes Yes Yes — Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Bags, Luggage Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Shoe Lining — — — Yes — — Yes — Yes — — — — — Yes — — —

Technical Applications Yes — — — Yes Yes — — — — Yes Yes Yes Yes Yes Yes Yes Yes

PVC Coating/Bonding — — — — — Yes — — — — Yes — Yes Yes — Yes Yes Yes

13


CovestroBuilding upon years of materials innovation and market leadershipSince inventing polyurethanes and polycarbonates decades ago, Covestro has continued to be driven by innovation, delivering new technologies and solutions that help make a positive impact on people’s lives every day. While this strategic focus on materials has remained constant, over the years, the company’s businesses – and names – have changed.

The origins of the company can be traced to 1863, when Friedrich Bayer and Johann Friedrich Weskott manufactured and sold synthetic dyestuffs in a small German town called Wuppertal. By the turn of the century, Bayer® Aspirin (acetylsalicylic acid) had been introduced to the world and was quickly hailed as the “drug of the century.”

In 1954, a joint venture named Mobay Chemical Company was formed to manufacture and market polyurethanes in North America. After a series of name changes, mergers, acquisitions and reorganization initiatives, Bayer MaterialScience, a subgroup of Bayer, was formed in 2003.

This evolution continues: On September 1, 2015, the organization redefined itself in a new light as Covestro – an independent company. Covestro LLC is the legal entity for the company’s U.S. business operations.

Covestro has a bold new vision for the future – to make the world a brighter place by creating material solutions that push the boundaries of innovation and sustainability.

Table of Contents

Covestro 2

Milestones 3

Sport 4

Automotive 6

Fashion 8

Specialty and Technical Applications 10

Covestro Polyurethane Dispersions for Textile Applications� 12

Covestro Polyurethane Solutions and High Solids for Textile Applications� 14

Covestro Crosslinkers for Solutions and Dispersions for Textile Applications� 15


Specialty and Technical ApplicationsThere are many situations where the properties of safety clothing may mean the difference between life and death. One example is the clothing worn by firefighters. Yet there are other technical environments where reliability and strict conformity with requirements are needed to prevent damage and ensure cost- effectiveness.

Developing PUR systems for specialty technical applications is a difficult and often very time- consuming job that carries a great deal of responsibility. We know. Our technicians can support you in this process with expert advice and provide products of consistent quality that meet all specifications.

10


6


Covestro Polyurethane Solutions and High Solids for Textile Applications

SOLUTIONS HIGH SOLIDS

IMPRANIL® EWN-13 ELH-A/1 43031 HS-62 HS-80 HS-85�LN HS-130

Physical Properties

Resin Type Aromatic Aliphatic Aliphatic Aromatic Aromatic Aliphatic Aromatic

Backbone Polyether Polycarbonate Polyester Polyether Polyether Polyether Polyether

Solids, % 35+/-1 30+/-1 25 98 90 80 100

Solvent DMF/Tol./MEK Tol/IPA/1-PGME Tol/IPA/1-PGME PGMEA PGMEA PGMEA NA

Viscosity 15,000-30,000 27,500-42,500 7,000-15,000 50,000-90,000 40,000-70,000 50,000-100,000 100,000-160,000

100% modulus, psi 435 1087 4350 290 652 652 1450

tensile strength, psi 2175 7250 5075 1160 3625 4350 3625

Elongation, % 700 400 175 660 450 400 400

Lighfastness 5 7 7 2 3 7 2-3

Softening range (C) 150-160 190-200 195-205 200-210 200-220 >220 >150

Hydrolysis Good Excellent Good Excellent Excellent Excellent Excellent


Direct Coat Yes Yes Yes Yes — — Yes

Top Coat — Yes Yes — Yes Yes —

Tie Coat Yes — Yes — — — —

Intermediaire Coat Yes — — Yes Yes Yes —

Foam Yes — Yes Yes Yes Yes —

Finish Coat — Yes — — — — —

Application Types

Outerwear Yes Yes Yes Yes — — —

Synthetic Leather Yes Yes Yes Yes Yes Yes —

Bags, Luggage Yes Yes Yes Yes Yes Yes Yes

Shoe Lining Yes Yes — Yes Yes Yes —

Technical Applications Yes Yes — Yes — — Yes

14


MilestonesCovestro, formerly Bayer MaterialScience, the inventor of polyurethane, is a world leader in polyurethane coating technology. Around 50 years ago, the company succeeded in developing polyurethane resins to coat textiles. To date, Covestro has set many milestones in developing new applications. Market requirements are the driving force in all our development work. On the world market Covestro tradenames Impranil®, Desmodur® and Bayhydur® are synonymous with

innovative products based on years of experience. Our development work aims to enhance the service properties, durability and appearance of coatings and the cost effectiveness and environmental compatibility of processes. In order to meet our ambitious goals and maintain our technological leadership, we invest a great deal in optimizing systems and processes for polyurethane applications.

“ The past will always be displaced by the future, and the future will always build on the past.”

— Aurelius Augustinus, 398 AD

Leadership is Based on ExperiencePUR: 50 years of Covestro experience

1937 Covestro (formerly Bayer MaterialScience) invents polyurethane

1951 Covestro introduces a coagulation process based on polyurethane (PUR) for the manufacture of PU coated textiles for an alternative to natural leather. Tradename: Imprafix®.

1958 Direct coating of textiles with two- component PUR systems made possible: With Impranil® C and CHW. At the same time Covestro researchers develop the appropriate crosslinker systems. Tradename: Imprafix®.

1967 Textiles can now be coated by the transfer process: With the one-component PUR solution Impranil® ENB.

1968 Textile coating made more environ- mentally compatible thanks to the aqueous PUR dispersion Impranil® DLN from Covestro.

1986 Microporous PUR systems from Covestro enable water-vapor-permeable coating of textiles. Impraperm® ensures maximum wear comfort

1991 Compact coatings with enhanced water vapor permeability: With optimized Impraperm® products.

1999 Non-cleaving solvent-free products added to the Impranil® product range.

2003 DMF/Tol-free aliphatic Impranil® products.

2006 New Impranil® 60% high-solid dispersions.

2014 Covestro receives bluesign certification. The bluesign system unites the entire textile value chain to reduce its impact on people and the environment. Through the principle of Input Stream Management, Covestro ensures that approved chemical products and raw materials are used throughout the entire value chain.

Covestro launches INSQIN® Waterborne PU technology for the apparel and footwear industry. INSQIN® is not only solvent free but adds astounding quality to PU coated textiles, and provides material sustainability, optimized innovation scaling and supply chain transparency.

2015 Covestrol launches the INSQIN Partner Manufacturer Program – an industry first initiative which seeks to foster best practice collaboration between upstream suppliers, manufacturers and brand owners.

3


Keeping DryWhile tents must provide protection from the rain, they are also exposed to a great deal of wear and tear. Because they are sometimes packed away wet, they must be resistant to hydrolysis and able to withstand a few weeks in their bags while damp. This applies to tents used for both leisure and military purposes. Coating systems from Covestro give you the security that your products can meet all these requirements.

A Firm GripHandle tapes coated with Covestro polyurethanes ensure a firm grip on rackets – not only at the start of a match. Even when a player’s hands are wet with perspiration, his grip on his racket should not slip. However, it is not only the coating that determines the quality and cost-effectiveness of your products but also the processes and production technology used. Our experience can help you gain the upper hand.

Reliable in UseFire hoses are life savers used in extreme conditions. Resistance to water and hydrolysis are as important as abrasion resistance. Coating the outer textile sheath of fire hoses with Impranil®-based coatings safeguards their functional properties and extends their service life.

Hygiene ProductsRubber undersheets are a thing of the past in hospitals and care homes. Today, comfortable and breathable undersheets are used instead, made possible by high-quality PUR coating systems from Covestro.

TechnicalWe have identified even more applications for coatings based on Impranil® technology. In addition to the almost classical uses of PUR coatings in fashion clothing, sportswear and automotive components, coatings based on Covestro products are now also proving their quality in coatings for:• conveyor belts• heat-resistant clothing• safety gloves• surgical wear and gloves• abrasive rollers• environmental textiles• hygiene textiles

The variety of applications for PUR coatings shows the application flexibility of our products. Our creative team will work with you in the customization process, to help you ensure the market success of your products

11


Automotive Nothing exceeds the comfort, appearance, feel and durability of leather. Is there anything better? Yes, there is: PU coated textiles based on Impranil high-solid products from Covestro. Outwardly, it is hard to distinguish between PU coated textiles and natural leather. However, the properties you can’t see – especially durability – are what make PU coated textiles much better than natural leather.

PU coated textiles are an excellent alternative, not only to natural leather but also to PVC coated textiles, which they beat by a long mark on appearance and comfort. Moreover, the production of PU coated textiles have environmental benefits and are virtually emission-free. Isn’t it time you switched to PU coated textiles for your car interiors?

7


Covestro Crosslinkers for Solutions and Dispersions for Textile Applications

Imprafix® HS-C Imprafix® THDesmoderm® Additive Z

Desmodur® N-3900 Imprafix® 2794 XP Bayhydur® 302

Physical Properties

Function Alkyl Amine

Aromatic Crosslinker for Polyurethanes

Aliphatic Crosslinker for Polyurethanes


Thermally Activated Aliphatic Polyurethane Hardener


Solids, % NA 75+/-2 75+/-1 100 38+/-1 100

Solvent NA Ethyl Acetate PMA / Xylene (1:1) None Water (pH 6.5-8.5) None

Viscosity, cps NA 1,200-2,000 175-325 630-830 <1500 1,600-3,000

NCO %, As Supplied NA 12.9-13.7 16.2-16.8 23.0-24.0 5.6 16.8-17.8


Solution Yes Yes Yes — — —

Dispersions — — — Yes Yes Yes


SportAchievement in sport demands full commitment. The clothing and footwear worn by athletes, like the equipment used, must withstand a great deal. Breathable materials are now indispensable. Athletes demand a lot from their clothing. Coatings based on Impranil technology give your products the properties that exceed the requirements of even top-class athletes.

Outdoor Clothing: Facing up to Wind and WaterOutdoor pursuits require clothing that provides reliable protection from wind and rain. At the same time, perspiration must be diffused away from the skin. To ensure a long service life, the products must also be resistant to washing and dry cleaning. A range of properties that can be produced using PUR systems based on Impranil® technology guarantee victory for your products.

Accessories: Non-slip and DurableGloves for mountaineers or goalkeepers are of no small importance. Their non-slip properties and durability may be the decisive factor in surviving, in winning or losing. No need to worry if they are enhanced by a coating made of Impranil® technology.

Balls and Sports Shoes: Greatly Reduced Water AbsorptionComfort, durability and reliability are the key characteristics of successful products in the ball and sports shoe segments. Impranil® technology high-solid coatings give your products outstanding mechanical properties such as abrasion resistance, bending resistance and handle. A further example of the functional properties of coatings based on Covestro products: water absorption is much lower than that of natural leather. This means that the products maintain a constant weight, even when used in heavy rain. It will make your product the product of winners. Always – because we keep our eye on the ball.

4


IMPRANIL® 1069 DLP-R DLN-SD DLS DLH 519 3040 1380 1554 1537 DAH DLU DLC-F 2611 DLV/1 DAA DLC-TBayhydrol® XP 2637

Physical Properties

Resin Type Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aliphatic Aromatic Aliphatic Aliphatic Aliphatic Aliphatic Aromatic Aliphatic Aliphatic

Backbone Polyether Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyester Polyether PC/Polyether Polycarbonate Polyester PC/Polyether Polyether Polycarbonate Polycarbonate

Solids, % 50+/-1 50+/-2 40+/-1 50+/-2 40+/-1 40+/-1 40+/-1 59+/-1 58+/-2 59+/-2 35+/-1 60+/-2 40+/-1 40+/-1 40+/-1 40 +/-1 35 +/-1 40+/-2

Co-Solvent, % 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Viscosity, sec <2500 cps 12-30 <70 <70 14-40 <1200 cps 10-50 <90 <1000 cps 15-60 250 – 800 cps <90 10-50 10-30 10-40 < 90 12-60 <50

pH 5-8 6-8 5-8 6.5-8.5 5.5-7.5 6-9 6-8 6-8 6.5-8.5 6-8 7-9 7-9 6.5-8.5 5.5-8.5 5.5-7.5 6 - 9 8 6.5-8.5

Tg, C -79 -4 -47 -49 -45 -30 -54 -47 -49 -4 -45 -67 -35 -33 -47 -48 -47 -35

Shore A 60 55 60 62 93 90 60 NA NA NA NA NA NA 95 65 NA NA NA

Film Hardness soft very soft soft soft medium hard soft soft soft very soft soft soft hard hard soft Very Soft Hard hard

100% modulus, psi 290 200 300 360 725 1400 290 203 362 188 300 360 725 2000 300 200 853 1100

tensile strength, psi 2900 1500 5000 4350 7200 5800 5800 3625 3770 2175 1500 3600 7200 5800 3600 500 7500 3500

Elongation, % 1500 1600 1500 1000 1100 450 900 1500 1000 1200 700 900 600 400 1200 1100 926 220

Lighfastness 7 7 7 7-8 7 7 7 7 7 7 3 7 7 7 7 3 7 7

Softening range (C) 220-240 200-220 175-200 170-180 165-175 180-200 175-200 200-210 170-180 200-220 150-170 220-230 215-225 200-220 200-220 60 130-140 215-225

Hydrolysis Good Good Good Excellent Satisfactory Good Satisfactory Good Good Good Good Excellent Excellent Good Excellent Excellent Excellent Excellent


Direct Coat Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Top Coat Yes — Yes Yes Yes Yes Yes Yes Yes — — Yes Yes Yes Yes — Yes Yes

Tie Coat Yes Yes Yes Yes — — Yes Yes Yes Yes Yes Yes — — Yes Yes — —

Intermediaire Coat Yes Yes — Yes Yes — — Yes Yes Yes — Yes — — Yes — — —

Foam Yes Yes Yes Yes — — — Yes Yes Yes — Yes — — Yes — — —

Finish Coat — — — — — Yes — — Yes — — — — Yes — — Yes —

Application Types

Outerwear Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Synthetic Leather Yes Yes Yes Yes — Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Bags, Luggage Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Shoe Lining — — — Yes — — Yes — Yes — — — — — Yes — — —

Technical Applications Yes — — — Yes Yes — — — — Yes Yes Yes Yes Yes Yes Yes Yes

PVC Coating/Bonding — — — — — Yes — — — — Yes — Yes Yes — Yes Yes Yes

Covestro�Polyurethane�Dispersions�for Textile Applications

12


www.coatings.covestro.com [email protected]

Covestro LLC 1 Covestro Circle Pittsburgh, PA 15205 USA 412-413-3983

©2015 Covestro LLC. All rights reserved COV-009 10/2015

The manner in which you use and the purpose to which you put and utilize our products, technical assistance and information (whether verbal, written or by way of production evaluations), including any suggested formulations and recommendations, are beyond our control. Therefore, it is imperative that you test our products, technical assistance, information and recommendations to determine to your own satisfaction whether our products, technical assistance and information are suitable for your intended uses and applications. This application specific analysis must at least include testing to determine suitability from a technical as well as health, safety, and environmental standpoint. Such testing has not necessarily been done by Covestro.

Unless we otherwise agree in writing, all products are sold strictly pursuant to the terms of our standard conditions of sale which are available upon request. All information and technical assistance is given without warranty or guarantee and is subject to change without notice. It is expressly understood and agreed that you assume and hereby expressly release us from all liability, in tort, contract or otherwise, incurred in connection with the use of our products, technical assistance, and information. Any statement or recommendation not contained herein is unauthorized and shall not bind us. Nothing herein shall be construed as a recommendation to use any product in conflict with any claim of any patent.

Impranil® Technologies, Imprafix®, Bayhydur®, Desmodur®, and INSQIN® are registered trademarks of Covestro.


FashionInspiration is the magic that creates innovative ideas that bring game-changing products to market. The apparel and footwear industry has set itself a tough challenge: to combine style and comfort that consumers expect with a new prerequisite of improved industry sustainability.

The INSQIN® brand of products launched by Covestro are solvent free waterborne polyurethane dispersions based on Covestro’s expertise in the textile market. The INSQIN® brand was designed specifically for the textile market bringing astounding quality to PU coated textiles: luxurious soft-feel and an enormous range of textures and finishes. The INSQIN® product brand enable new levels of sustainability by allowing material manufacturing without solvent and reduces the consumption of water and energy.

A material for every need – no compromise in designCovestro’s large range of waterborne polyurethane components makes it possible to create PU coated textiles to fulfill the need of any visual, tactile or performance property requirements for any application. The following is just a selection of some of the properties that can be modified:

• Grain, deep-grain or smooth• Range of hand-feel• Range of finish effects• Full color freedom• From matte to high gloss• Durable• Lightweight• Wash-resistant

8



1 Dell Software President’s Advisory Board | Westin Austin Downtown, Austin, TX | October 19, 2015

President’s Advisory Board

Dell World

Westin Austin Downtown, Austin, TX

October 19, 2015

MeetingKit-DellWorld2015-093015 single pages.indd 1 10/15/15 2:02 PM

Program & Project Management Services

Client Advisory Board

INAUGURAL MEETING


$ $

EMPLOYEES: 1

BEGIN PIVOTto Cybersecurity

CONTRACTS WON$20.3M CYBERSECURITYSeaport Mastercontract agreement

CONTRACTS WON$26M Cybersecurity Contract

$3.5M Engineering & Cybersecurity Contract

EMPLOYEES: 32

NEW OFFICESan Diego

NEW OFFICEPoint Loma

CEONamed The MostAdmired CEOby San DiegoBusiness Journal

CONTRACTS WON$32M Engineering,Cybersecurity, & PMContract

$32M CybersecurityContract

COMMERCIALCYBERSECURITYBegin commercialcybersecurity businessvertical

NEW OFFICECharleston

SALES:$9.3M

CONTRACTS WONGSA Schedule 70contract award

NEW OFFICEFalls Church

$LAUNCHEDTraining practice

CEOFinalist for EntrepreneurMagazine’s “Entrepreneurof the Year”

LAUNCHEDEnterprise practice

- Best Places to Work Finalist- Fastest Growing 100

Privately-Held Companies- IT Exec of the Year Finalist

NEW OFFICEPascagoula

Major ACA SiteMajor Retailer

CONTRACTS WON$70M Engineering,Cybersecurity, & PMContract

PROJECTEDSALES:$30M

EMPLOYEES:136

2001 2002 2003 2004 2005

2007 2008 2009 2010

2011 2012 2013 2014 2015

START

TIMELINE

WE ARE THE RELENTLESS

INNOVATORS...For more than a decade, Sentek Global has

provided mission critical, highly technical

expertise to support both government and

commercial partners. Our Department of Defense

certification training, IT project management,

military command and control systems engineering, and

commercial networking security systems help to ensure the

fidelity of our customers’ systems.

We approach all we do with surgical precision, steely-eyed

determination and a collaborative spirit. Because it’s a high-

risk world out there, it takes both intelligence and grit to face

it. Our “People First” approach means we seek to understand

the problem not just in terms of technology systems, but also

in terms of the business challenges faced by the people who

will operate the system. By doing so, we create workable and

innovative solutions for our commercial and government

partners, on time and within budget. We put our heart

and soul in what we do for organizations. This “Relentless

Innovator” spirit is a key reason we’re asked to solve the

complex problems that have thwarted others.

ACHIEVEMENTSTOP COMPANY 2014INC 5000

TECH EXECUTIVE OF THE YEAR 2012SAN DIEGO BUSINESS JOURNAL

HEALTHIEST COMPANY 2010SAN DIEGO BUSINESS JOURNAL

HIGH TECH AWARDS 2011TECH AMERICA

MOST ADMIRED CEO 2015SAN DIEGO BUSINESS JOURNAL

WHAT WE DO

ENTERPRISE

• Application Security

• Penetration Testing

• Security Program Development

• Vulnerability Assessments

• Training

We thrive in this ever-changing environment where cyber threats are

constantly evolving. No matter the circumstance or need – be it a

Penetration Test, a Vulnerability Assessment, or Managed Security

Solutions – our team delivers customized security solutions that will meet

your needs and keep you ahead of attackers.

CONTACT US

POINT LOMA HEADQUARTERS

2811 Nimitz Blvd, Suite G

San Diego, CA 92106 USA

619.543.9550

CHARLESTON OFFICE

1535 Hobby St, Suite 202

Low Country Innovation Center

NH68SC – The Navy Yard

North Charleston, SC 29405

843.416.3354

TOMORROW’S SOLUTIONS

DELIVERED TODAY

CYBER HIT LIST

TARGETS • TECHNIQUES • MOTIVES

27% 25%16% 8% 7% 5%

Government Industry Finance Organization News Education

2014 TOP TARGETS

BY INDUSTRY

CYBERCRIME TECHNIQUES

MALWARE

PHISHING

NETWORK INTERRUPTION

SPYWARE

DENIAL OF SERVICE

TOP5

28% 16% 14% 11% 10% 10%

Unknown Defacement SQLi Account Hijacking

Targeted Attack

DDoS

Cybercrime

Hacktivism

Cyber Espionage

Cyber Warfare

2014 TOP TECHNIQUES

MOTIVATION OF ATTACKS

62%

25%

10%

3%


HEADQUARTERS 143 WEST STREET NEW MILFORD, CT 06776 866-960-9628

HAWAII OFFICE 7 WATERFRONT PLAZA 500 ALA MOANA BLVD HONOLULU, HI 96813 866-960-9628

www.primesolutions-inc.com

FACT SHEET

Because Prime Solutions Inc. cares about the environment, this response has been printed on paper that is 100% recycled, 95% post consumer waste, FSC certified and chlorine free using soy inks.

Utility-Grade Services Include: > Power Protection & Controls (P&C) > Renewable Generation Projects > Interconnection Services > Distribution & Transmission Engineering Design > Environmental Studies

> Drafting & Design Services > Utility Project Consulting

Renewables-On-Site Generation (DG) Services Include: > Solar PV Systems (design,civil, structural electrical engineering) > Cogeneration (CHP) design, engineering and execution services. > Engineering, procurement & Construction (EPC) Services > Renewable Energy Project Evaluations > Renewable Energy/DG Project ConsultingEnergy Efficiency Services Include:

> ASHRAE Energy Audits (Levels I, II, and III) > Energy Efficiency Incentive Identification & Capture > Power Factor Correction Services > Demand Response Program Management > Energy Master Planning and Consulting Services > Energy Efficiency Project Consulting

> Microgrids

> District Energy

leveraging energy-efficiency and renewable energy opportunities whose solutions become increasingly more complex

Studio Key Features

> Configure and customize existing web applications

> Integrate other apps and web services

> Operate in a secure and managed environment

Studio Technical Functionality

> Designed for Sales and Account Execs and Enterprise IT

> Can be customized to meet user’s or enterprise business

requirements.

> Integrate any of your applications, for e.g. Services,

Marketing, and Expenses etc.

Studio Cloud Functionality

> Cloud based technology

> Two factor authentication with SSL, SEKUR.me

> High Strength Encryption

Studio Mobile Functionality

> Optimized for Mobile / Non-mobile Browsers

> Runs on various platforms – iOS, Android, Windows,

BB, Firefox

Studio Social Functionality

> Integrated with social networks such as Twitter™,

FaceBook™, Linkedin™

> Integrated with collaboration platforms like Jive™, Chatter™

> Integrated with enterprise apps: Google Drive™,

Google Maps™, Google Gmail™, Salesforce™ and Box™.

Studio Usability

Works on all mobile operating systems (Android or iOS)

and devices – phones (iPhone, Galaxy etc.) and tablets

(iPad, Galaxy Tab etc.).

Studio Availability

> Available now for Beta use. Contact www.monimbus.com

Contact Us

Visit our website

www.monimbus.com

Follow us on Twitter

https://www.twitter.com/monimbus

Follow us on FaceBook

https://www.facebook.com/Monimbus

Follow us on Linkedin

http://www.linkedin.com/company/3052196

MoNimbus™ Studio for Oracle Sales Cloud®

MoNimbus Inc.,

560 Mission Street, Suite 1300

San Francisco, CA 94127

+1 415 894 2577

[email protected] www.monimbus.com

FACT SHEET

Because Prime Solutions Inc. cares about the environment, this response has been printed on paper that is 100% recycled, 95% post consumer waste, FSC certified and chlorine free using soy inks.

About Prime Solutions, Inc.

PSI is a full service Energy Engineering Firm and a provider of integrated green-

energy design, engineering, sustainability-consulting and implementation

solutions custom-tailored to help its customers achieve their energy-efficiency

and alternative- and renewable-energy goals.

PSI operates at the intersection of Utility Engineering, Energy Efficiency,

Distributed Generation and Smart Grid Technologies. We are The Energy

Engineers with a deep understanding of project finance, technical, operational

and financial modeling techniques and financing and tax incentive

alternatives for both renewable energy and energy efficiency for companies

seeking actionable, financially-compelling energy-project engineering and

execution services.

PSI focuses on helping clients, as a trusted third-party, technology-agnostic

advisor, achieve the maximum benefits possible from energy master planning

for both renewable energy and energy efficiency projects; ensure that they are

interconnected to the electric grid rapidly, reliably and in an efficient manner; we

also support utility requirements to integrate renewable, generally intermittent,

sources of power while upgrading their infrastructures to next-generation smart

grids while implementing demand response programs to balance load.

PSI works with clients in energy-intensive, complex environments – multiple-use

or similar-use, frequently many buildings on one site or owned by one entity

within or between geographic areas – leveraging energy-efficiency and

renewable energy opportunities whose solutions become increasingly more

complex under continuously changing requirements for interconnecting

with the grid.

MoNimbus™ Studio for Oracle Sales Cloud®A cloud based platform to create your own mobile sales experienceMoNimbus™ Studio is the industry first, cloud based, enterprise mobile platform that allows

an Oracle Sales Cloud user to create rich, data driven, highly automated, customized mobile

experiences, in no-time, and with zero code. It helps sales people to shape their workflow,

connect with leads, track leads, track email, update leads, log calls, detect and more. It allows

the creation of rich mobile app experience by integrating enterprise and non-enterprise

business functions and services to improve sales productivity for Oracle Sales Cloud Users.Introduction > Studio extends Oracle Sales Cloud to mobile in no time, no

code and low-cost > Studio allows an Oracle Sales Cloud user to create and configure a rich, customized mobile app with no code > Studio allows an Oracle Sales Cloud user to shape mobile experience and improve sales effectiveness by integrating apps of choice – Configure other apps into user’s mobile sales experience such as Oracle Fusion Applications, SugarCRM, Jive, Salesforce™

– Configure social networks and collaboration to generate leads, enrich data – Enrich work flow with geolocation, storage, office productivity services, log calls, track email – No code, No redesign, No time and low cost > Studio, powered by MoNimbus™ cloud, enriches your sales

data using social networks such as Twitter™, LinkedIn™, Jive™ and enhances your workflow using enterprise apps such as Google Drive™, Google Maps™, and Box™. > Studio will run on any device (phone, tablet, laptop) and on any mobile Operating System (Android, iOS).

Studio Benefits > Optimized and rich mobile experience > Intelligent, intuitive and simplistic workflow adaptation > Integration of other business functions and services to create customized and personalized mobile experience embracing mobile, cloud, social and analytics > Secure, low cost and Scalable

> Location and contextual adaptation > SaaS business model > Location and Contextual adaptation > SaaS business model

MoNimbus Inc.,560 Mission Street, Suite 1300San Francisco, CA 94127 +1 415 894 2577

[email protected] www.monimbus.com


Turkish Business CultureBusiness dress is conservative. Business hours are between 9–noon and 2–5, Monday–Friday.

Ramadan is observed as a holiday and businesses are typically closed during this time.Turks prefer to do business with people they know. When first meeting a business contact,

expect the appointment to be social rather than business-oriented. Although English is widely spoken, printed business materials should be provided in English

as well as Turkish.

Turkish Work Permit Process

1 Foreign National’s Work Visa Application is Submitted at the Turkish Embassy or

Consulate AbroadHost Company’s Work Permit Application is submitted to the Turkish Ministry of

Labor & Social Security within 10 days of visa application submission

2 Once the Work Permit & Work Visa Applications are approved (approximately

30 days), the foreign national will be asked to return to the Turkish Embassy/

Consulate for visa fee payment & issuance

3 Foreign national must apply for Residence Permit at the Foreigner’s Branch of

the Local Police Department within 30 days of their arrival in Turkey

How Goel & Anderson can assist your organization in TurkeyOrganizations that wish to employ foreign workers abroad require an immigration service provider with a record of successfully coordinating and delivering global, business immigration services for multinational organizations. Goel & Anderson practices exclusively in the field of immigration to assist your company with the recruitment, hiring, and retention of foreign workers across the globe, including Turkey. We understand that time and resources are valuable to your business and that staffing an international project can be critical to your business’ reputation and success. We are committed to efficiently delivering business immigration solutions that combine broad global coverage with a depth of local expertise.

We carefully select co-counsel who share our service and compliance-oriented approach to meet the needs of organizations doing business in the global marketplace. Our Global Immigration Practice group and local counsel work closely together to ensure comprehensive business coordination and seamless delivery of services. Our immigration services include end-to-end processing, including: Work Permit and Visa Application preparation and

filing; detailed guidance on the visa stamping and residence permit application process; and tracking key expiration dates. Personal representation at the Turkish Embassy or Consulate abroad and Local Police Department may be available.Generally, only locally registered entities may sponsor foreign nationals for work permits in Turkey and limitations on the number of foreign workers may apply. Thus, if your Turkish office anticipates engaging foreign talent, an early analysis of immigration options and strategies, as well as a thorough understanding of the sponsorship obligations, will better position your project for success. We also understand that despite careful planning, emergent issues can arise. We are well positioned to assist your business to address unexpected business requirements. Because global immigration matters do not occur within a vacuum and the law is infrequently static, we seek local experts who may also assist with a range of related legal services, including corporate formation, contracts, employment agreements, licensing, and transactions, and who will advise of changes in policy and procedures.

With headquarters outside of Washington, DC in Reston, Virginia and operations in Pune, India, Goel & Anderson is an immigration firm that is international in scope and personal in nature. We are known as a firm that is highly professional and also highly human. We offer clients extensive experience and a comprehensive understanding of all areas of business, employment, and family-based immigration law worldwide.For more information about our Global Immigration Practice and services, please contact Jill Marie Bussey at [email protected] or +1 703.796.9881.

* Goel & Anderson, LLC does not engage in the practice of law within India. All services in India are provided by our affiliate, G&A Immigration Services Private Limited.

The information contained in this document is intended for informational purposes only, is general in nature, and does not constitute legal guidance.

Innovative Approaches to Immigration LawGoel & Anderson, LLC 1984 Isaac Newton Square West Suite 203

Reston, Virginia 20190 USA

Phone: +1 703.796.9898 Fax: +1 703.796.9005 E-mail: [email protected]

CONTACT US

[email protected]

855 RPDELIO

(855) 773-3546

SOUTH PACIFIC MAILING ADDRESS

1050 Bishop Street

Suite 351

Honolulu, Hawaii, USA 96813

NORTHEAST USA MAILING ADDRESS

9 Reservoir Street

Bethel, CT 06801

WAYPOINT POWER™ – TECHNOLOGY TO TURN SUSTAINABILITY

DATA INTO ADDED VALUE

Waypoint Power™ doesn’t only monitor and gather sustainability data – it also

provides a real-time application for mobile platforms, with the ability to integrate

reporting into back-office accounting, billing and ERP systems.

Reporting capabilities include:

> Acquiring data from meters and loggers 24x7 via email, ftp or http

> Displaying current as well as monthly demand and consumption data

> Displaying load profile data in a grid as well as graph

> Ability to chart and print load profile data over intervals, hours or days

> Aggregating interval data from multiple sources

> Displaying consumption and peak demand data by time-of-use (TOU)

> Displaying timestamp of peak demand by time of use

> Saving load profile data into a local database

> Allowing user to generate, print, and save a bill

> Sending email when kW threshold is exceeded

> Charting consumption for multiple meters

> Accessing current and last month’s kW and kWh data

> Comparing consumption based on historical usage

> Forecasting consumption based on historical usage

> Allowing mathematical computation on any data series.

The business benefits arising from this comprehensive set of energy intelligence

tools include:

> Control and monitoring of energy use for greater efficiency

> Establishing ISO 50001 compliance

> Identifying and prioritizing the best ROI energy opportunities

> Calculation of emissions data for carbon and greenhouse gas accounting

requirements

> Determining and implementing the best-suited alternative energy options

> Reducing energy costs & carbon emissions by as much as 25%.

Waypoint Power™ – Forging your path to corporate sustainability.

BETHEL CT

MIAMI, FL

PHOENIX, AZ

KAILUA KONA HI

HONOLULU HI (NOC)

SAN DIEGO CA

PORTLAND OR

EL SEGUNDO CA

CURRENT WAYPOINT POWER MICRO-NOCs IN THE U.S.

www.rpdelio.com

© Copyright 1989-2015 RP Delio & Company, Inc. All Rights Reserved

About Turkey

Largest city/Financial center:

Istanbul

Capital city:

Ankara

Monetary Unit:

Turkish lira

Major Language:

Turkish

Main Exports:

Clothing & textiles

Fruit & vegetables

Iron & steel

Motor vehicles & machinery

Fuels & oils

Our Immigration

Services in Turkey

Business Travel – Single and Multiple

Entry Tourist Visas are issued by

Local Border Police Authorities (“sticker

visas”) or Turkish Embassies & Consulates

Work Permits for Foreign Nationals –

The Turkish Ministry of Labor & Social

Security grant Work Permits

Residence Permits for Foreign Nationals –

The Foreigners’ Branches of the Local

Police Departments grant Residence

Permits

Global Immigration Practice

MAY 2011

The Republic of Turkey

The Turkish Economy

Home to approximately 72 million people,

Turkey has the 15th largest economy in the

world. Its geographical position, bordering the

Black Sea, between Bulgaria and Georgia,

and bordering the Aegean Sea and the

Mediterranean Sea, between Greece and

Syria, makes it a popular tourist destination

and key political Influence in the region.

Turkey has been a member of NATO since

1952 and has been part of the EU Customs

Union since 1996. Turkey has been a

candidate to enter the European Union since

1999 and started its accession negotiations

in 2005.

The IMF’s recent World Economic Outlook

(WEO) listed Turkey as amongst the emerging

European economies with the highest GDP

growth rate. The WEO forecasts Turkey’s

economy will expand by more than 4%

next year.

For detailed information about Turkey’s

Economic Outlook, visit the Investment

Support Agency’s website at:

http://tinyurl.com/3tvdjkj

Business Travel to Turkey

Foreign nationals who wish to travel to Turkey

for business should ensure their passports

are valid for at least six months. Most stays

for business/tourism purposes will be limited

to 90 days but the admission period may be

shorter based upon frequency of travel and

nationality. Business travelers may engage

in meetings and negotiations but are not

permitted to engage in commercial activities or

work in Turkey.

The Turkish Ministry of Foreign Affairs

maintains a updated list of foreign entry

requirements per country at the following

website: http://tinyurl.com/d77umk

Most EU-state passport holders may obtain

sticker visas upon arrival at a Turkish airport.

Foreign nationals who require a visa to enter

Turkey should plan to apply for their visa at

least 30 days in advance. For a list of Turkish

Embassies and Consulates abroad, visit:

http://tinyurl.com/2bhmtmp

Living in Turkey

Turkey has become an increasingly attractive

market for foreign investors and boasts

a growing population of expatriates. The

expatriate community is diverse, with many

countries represented, including France,

Germany, India, the Netherlands, the United

Kingdom, and the United States.

Most housing developments are modern and

offer amenities such as markets, parks and

playgrounds. Public and other transportation

options in Turkey’s major cities are plentiful

and taxis are generally available.

There are a number of international schools

where the curriculum is carried out in

major European languages as well as other

languages such as Arabic, Japanese, or

Chinese.

Turkey has a comprehensive

telecommunications network that is

undergoing expansion, particularly in

mobile-cellular services.

The information contained in this document is intended for informational purposes only, is general in nature, and does

not constitute legal guidance.

Continued on next page.

R. P. Delio’s agile service for holistically managing energy, water and emissions opens the

gateway to a transformative ESG policy. And to a winning competitive advantage.Today’s fast-changing and volatile business arena bristles with challenges for those tasked with developing Environmental, Social and Governance (ESG) policy. But this is also an environment brimming with opportunity. Waypoint Power™ is a service that allows for the leveraging of such opportunities for the benefit of your business.Waypoint Power™ helps you to: > Enhance EBITDA through energy intelligence: Waypoint Power™ enables intensive and flexible gathering of energy and water data, provisioning you with actionable intelligence that saves both energy and water, thereby boosting the corporate bottom line. > Build efficiency and robustness into the business: Waypoint Power™

provides a new way to look deeper into the day-to-day operations of critical equipment across your portfolio of facilities. Facility security, employee health and safety, and equipment maintenance can all improve as much as energy and water efficiency.

> Proof your business against energy shocks: Waypoint Power™ opens the door to energy self-sufficiency and reliability by laying out paths for cost-effective self-generation. This reduces exposure to the risks posed by volatile energy markets and grid failure.

Waypoint Power™ is truly your Gateway to a Sustained Competitive Advantage.

WAYPOINT POWER – YOUR ESG SERVICE IN THE CLOUDR. P. Delio’s solution fully embraces the revolution in energy monitoring and sensor technology, leveraging cloud computing resources to deliver advanced analytics. So clients can optimize energy performance across heterogeneous systems – and apply a truly dynamic portfolio approach towards energy management.

Waypoint Power™ at heart is a simple, yet powerful marriage of robust technology to an innovative business model – technology, software and finance synergized to energize your business.Waypoint Power™ is:

> A simple, scalable monitoring system: providing flexible access to granular energy data broken down by both space and time – the feedstock for intelligent energy analysis.

> A stepping stone to the Internet of Things: bringing intelligence and agility to your network of facilities and equipment – enabling the future of dynamic portfolio management.

> A service that is licensed to our customers: unlocking the value trapped in your portfolio of facilities – providing our IP to you, to be leveraged for your benefit, risk-free.

Forging your path to corporate sustainability.

Additional cost avoidance dueto energy price increase

Savings used to payfor project

Reduced costs due toperformance based solutions

Customersavings

Baseline

Time (years)

Duration of ProgramStart of positiveenvironmental impact Customer toretain all savings

Ene

rgy

& O

per

atio

nal c

ost

s

www.rpdelio.com

© Copyright 1989-2015 RP Delio & Company, Inc. All Rights Reserved


191 Sheree Blvd, Suite 102, Exton, PA 19341610.524.6556 | www.millbrookinc.com

© 2012 Millbrook Incorporated

“ Our marketing reps are no longer limited to visiting an agent once a month or once a quarter. With MiAgents they can now “visit” them every day by monitoring the critical alerts on their key accounts such as a large upcoming renewal.”Dave Brown Director of Marketing Oregon Mutual Insurance

SOLUTION

To help in this mission, OMI sought the help and guidance of a business partner Millbrook and their new MiAgents Agency Relationship Management Application.

Using MiAgents, OMI is able to give early warning information on key business components that affect the agent book of business: ■ Key / large loss information ■ Key renewals that are coming up ■ New business / renewal ratios

■ Production alerts on each and all lines of business ■ Detailed information on lost business

RESULTS

Retention – MiAgents alerts that highlight key account renewal information allow OMI to work with agents to ‘save’ accounts that are sometimes missed or that may have certain challenges. New Business – The information that MiAgents provides allows

OMI to work directly with agents to better identify and capitalize where product performance is strong and also better identify and address where product performance is weaker.New Focus on Channel Relationships – By providing tangible and measurable business value to both sides of the carrier / agency partnership, OMI is acting as a game changer in the industry by providing a measurable process for agency relationship management and driving brand loyalty at the same time.New data insights – OMI has the ability to analyze data and

trends that were traditionally unquantifiable. OMI marketing managers now spend more time in the field gathering intelligence about their business, service, products, prices, special programs, ease of doing business, and technologies.

In the first few months of the MiAgents implementation, OMI was able to work with their agents to retain several key accounts.

“ This initiative shows our continued investment in the agency partnership model by providing relevant, real-time data and information, leading to action oriented business sessions.”Bryan Fowler Vice President of Information Technology Oregon Mutual Insurance

North America

1600 South Main Street

Suite 295

Walnut Creek, CA 94596

United States

877.382.8581

Europe

3000 Hillswood Drive

Hillswood Business Park

Chertsey, Surrey KT16 0RS

United Kingdom

+44 (0) 1932 796 030

www.evault.com

2004 EVault, Inc – All rights reserved. The EVault

logo is a registered service mark of EVault, Inc.

EVault InfoStage is a trademark of EVault, Inc.

0504

tapes each day wasn’t zapping enough

resources, the real killer affecting Time Warner

Cable was the inadequate performance,

functionality and support of its tape-based

backup and restore process. Running Veritas

BackupExec to backup its Unix servers could

take as long as eight hours. Novell NetWare

servers using Computer Associates ARCserve

could take two to three hours to back up.

Provided that the condition of the data on

the media itself was acceptable, recalling tapes

from their offsite facility often would take

until the next day.

Recognizing the need to improve

performance and reduce manpower resources,

administrators at Time Warner Cable had

to automate the backup and restore process

and somehow streamline the backups of the

divergent platforms into a single process.

Working with Cerdant, an EVault value-added

reseller based in Dublin Ohio, Time Warner

Cable spent about six months evaluating

a range backup solutions: Some leveraged

iSCSI technology, others the vendor-agnostic

capability of network-attached storage and

some, like EVault, included disk-to-disk

backup software.

Time Warner Cable selected the EVault

InfoStage online data protection and recovery

software solution, which in combination with

Cerdant’s cost-effective integration, won out

over IBM/Tivoli and Legato Systems.

Redundancy Breeds Availability

The opportunity to replace their tape-based

backup process also enabled Time Warner

Cable to evaluate its own disaster recovery

preparedness. Montgomery and Archer

wanted to implement a more tolerant

environment in the more likely event of

hardware failure or some kind of human error.

Time Warner Cable turned to Cerdant

to integrate the EVault online, disk-to-

disk software into a turnkey solution that

eliminated any single point of failure. Once

EVault InfoStage makes block-level scans

across each server for new or modified files

since the last back up, it creates a file of

“changes.” That pool of changed data is

compressed down to as much as two percent

of the original file size (depending on the

application) and encrypted before formatted

into a standard OS-independent text file

format and sent over the public or private

network to a storage array or “vault” located

offsite. Instead of making daily backup tapes,

Cerdant helped fulfill Time Warner’s desire

to have a fault-tolerant storage array for the

backup target. They installed and configured

a 1TB array with RAID5 (drive striping) with

dual power, fans and processors.

Conclusion

Ultimately, EVault InfoStage efficiently

automated the primary backup system

for Time Warner Cable, and through its

UltraRecovery option, was able to provide

an additional fault tolerant layer by

replicating backup data to an off-site disk-

based data vault.

The saving of Christmas Eve also proved

to the network technicians at Time Warner

Cable that whether they were easily creating

data protection policies or restoring across

different platforms, having a “lights-out”

backup and recovery software provides a very

intangible yet very important benefit—peace

of mind.

“What’s really valuable about this is that you

can configure the software and then forget

about it,” Montgomery says.?To learn more about which

EVault solution is best for you,

visit www.evault.com

or call 877.382.8581

Europe +44 (0) 1932 796 030

OPPORTUNITY

Oregon Mutual Insurance (OMI) is the oldest independent mutual

insurance company west of the Mississippi (established in 1894),

serving Oregon, Washington, California, Idaho and Nevada. OMI

offers personal, commercial and farm insurance and enjoys an

“Excellent” rating from A.M. Best. OMI treat their 650 agents as

their own internal sales force and strongly believe that providing

information that is specific to the growth and health of their

businesses is an investment that will pay off with increased loyalty

(retention) and business generation (new business).

OMI recognized an opportunity to drive more revenues and

visibility with their customers by increasing the strategic and

operational value of OMI’s marketing information and organization

to their agents. The main business goals of the initiative were to:

■ Increase retention and net new business

■ Increase the overall quality of OMI’s book of business

within agencies

■ Strengthen the carrier / agency partnership and drive

brand loyalty

■ Transform ‘field intelligence’ into quantifiable data

To achieve all that, OMI realized they need to equip their marketing

reps with the ability to receive real-time alerts and drill down on

individual accounts when marketing reps are meeting with their

agents in order to zero in on the most relevant accounts.

Challenges

Early on in the process, OMI realized that they need to address the

following key questions if they want to succeed in this program:

■ How do you collect information that is rarely available?

■ How to know what is the most relevant OMI information for a

particular visit?

■ How to optimize the preparation and overall meeting

performance?

■ How to turn “gut feel” information into data that is quantifiable

and can be trended and analyzed over time?

■ How to replace low-response agent surveys with quantifiable

field intelligence?

Oregon Mutual Insurance

Case Study

“ We had long recognized a gap in our standard

reporting and marketing’s ability to drive real

business value from it. When we saw MiAgents,

we immediately realized the potential to fill that

critical gap.” Brian Steffel

President and Chief Executive Officer

Oregon Mutual Insurance

Case Study EVault InfoStage™ Saves Holiday for Time Warner Cable

Time Warner Cable provides more than 11 million customers in the U.S. with cable television,

Internet access and video services. Its Northeast Ohio operating division, based in Akron,

provides these services to more than 386,000 of those customers. Behind the scenes, unknown

to the subscriber watching television or surfing the Web, sits the division’s IT infrastructure that

handles several responsibilities including storing business-critical billing, inventory and other

technical services information. On Christmas Eve, Time Warner Cable suffered a significant server crash. The server ran a

critical network-monitoring application, which administrators called “their first line of defense”

for diagnosing and fixing problems. Staring at the possibility of losing his window into the

operations of some 500 devices, administrator Scott Montgomery had to quickly find a solution

to get that application and its data up and running. Despite the holiday, Montgomery, and his

supervisor, Tim Archer, the data systems network manager, knew they could not “fly blind”

when it came to monitoring their environment for another 48 hours. Two significant problems loomed: The malfunction to the downed Windows NT 4.0 server

was such that it could not be quickly rebooted or fixed and there was no other readily available

NT server for migrating the data without working on Christmas. With cross-platform restore

capability in its recently installed EVault InfoStage™ software, the technicians knew the faster

option would be to migrate the data over to a working server running a different operating system. “Normally, this is not something we would want to try especially on December 24, but we were

confident that the EVault software could handle this,” recalls Archer. Valuable time was saved because there were no tapes to declare and have rushed in from an offsite

facility. Montgomery started out in the late morning and restored the data from the Windows NT

4.0 server to the Windows XP server in plenty of time to get ready for St. Nick’s arrival. “Without EVault technology to help us restore data from that server, I’m sure I would have been

working on Christmas,” says Montgomery. Like many data centers, Time Warner-Northeast Ohio’s IT infrastructure evolved into a multi-

platform environment, with each server running its own applications. In total, this 800GB

environment contains some 500 devices including six servers and one AS/400 mainframe, running

several operating systems (Unix, Novell, Windows 2000, Windows XP and Citrix). As is often

the situation with heterogeneous environments, individual processes and overall management are

required for each particular OS. Cross-Platform ChaosThe organization’s backup process typified their IT complexity. Each server platform required its

own backup software and service pack, and cross-OS communication was poor, making it nearly

impossible to provide any kind of reporting information that is required for comprehensive,

centralized management. If the time to create and manage the migration of dozens of backup


1.800.637.1077www.inovasolutions.com

Since 1984, Inova Solutions has been helping contact centers improve performance through the actionable use of real-time performance metrics and consolidated reporting. To learn more, visit www.inovasolutions.com or call 1.800.637.1077.© 2014 Inova Solutions. All rights reserved. All other product or service names mentioned in this

document may be trademarks of the companies with which they are associated. AUg14

Building Better VisibilityWhen Build.com purchased a new Cisco Unified Contact Center Express (Unified CCX) platform, it also looked to upgrade its existing contact center wallboards. Isherwood, along with the company’s director of information technology, considered a number of vendor options including the built-in Cisco dashboard. Build.com chose Inova Solutions’ Performance Tracker®, a highly customizable web-based dashboard capable of displaying relevant real-time data throughout the contact center, including on-screen views for executives and center agents with line-of-sight difficulties, assuring everyone within the company is “on the same page.”Inova’s LightLink® software – capable of capturing raw data from a number of business system sources – extracts the data supplied by Build.com’s Cisco Unified CCX platform, translating and transforming it into actionable metrics for display on wallboards and desktops.

Inova experts worked closely with Build.com to customize a visibility solution that aligned perfectly to their needs. The six wallboards display key performance indicators (KPIs) for its nine teams, and the customizable colors, columns and graphical displays make it easy to determine center performance at a glance.

“Now I can be anywhere on the sales floor and see exactly what is going on,” Isherwood reports. “I have visibility into the summary data, certainly, but I can also see in real-time team-by-team data and even the status of individual agents on those teams.

Knowledge is PowerWhile wallboards may seem only incidental to the operation of a contact center, the visibility they provide are critical to an operation like Build.com, which instills a strong customer service ethic not just among its reps, but throughout the company. Reps are free to structure their time to meet their responsibilities, knowing exactly the status of the operation without supervisor intervention – or admonishment.For instance, when a customer service rep owes a customer an outbound follow-up call, but notices the team’s high call volume, the rep can delay the call until any backlog of inbound calls has abated. When Inova Performance Tracker indicates a high number of callers waiting, alerts are sent and additional employees can jump into action, including vice presidents on up to the chief operating officer. This reduces the abandoned call percentage, a key metric that Isherwood and his team watch closely.“The earlier we catch the spikes, the better off we are,” says Isherwood, “otherwise the rest of the workday can be difficult.”

Let Inova Display its Expertise“Inova helped us think through what was important to see and built a solution that worked flawlessly…they exceeded our expectations.” Build.com has not experienced any adverse issues with their wallboards. “They have been ‘bulletproof,’” Isherwood says. Isherwood also appreciates the ability to make tweaks to the displays themselves, without the need to call in outside help. But perhaps most important to a company that prizes its customer service over almost every other virtue, is fostering an environment of self-management where employees can be successful in making Build.com a success. “We don’t accept what is. When our team sees an opportunity to make something better, they do it. The visibility provided by Inova not only enables good decisions, but lets each individual on our team see the difference they are making.” Isherwood says

With a growing business, a laser-focus on customer satisfaction, and a consistently high net promoter score1 makes Build.com’s culture one worth supporting.

Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

“Inova helped us think through what was important to see and built a solution that worked flawlessly... they exceeded our expectations.”– Dave Isherwood, Director of Sales, Build.com

“ Now I can be anywhere on the sales floor and see exactly what is going on. I have visibility into the summary data, certainly, but I can also see in real-time team-by-team data and even the status of individual agents on those teams.”

– Dave Isherwood, Director of Sales, Build.com

4 CASE STUDY: Better Immunization Management for Patient Safety – January 2013

CORPORATE HEADQUARTERS

Princeton Pike Corporate Center

1009 Lenox Drive, Suite 202, Lawrenceville, New Jersey 08648 USA

T +1 937.435.3870 E [email protected]

www.gs1us.org

CONTACT US

GS1 Healthcare US® provides expertise, tools and resources to help companies implement

GS1 Standards to improve patient safety and supply chain efficiency. To learn more,

contact GS1 Healthcare US at [email protected] or visit our website at:

www.GS1US.org/healthcare

ABOUT GS1 US

GS1 US, a member of GS1, is an information standards organization that brings industry

communities together to solve supply-chain problems through the adoption and

implementation of GS1 Standards. More than 200,000 businesses in 25 industries rely on

GS1 US for trading-partner collaboration and for maximizing the cost effectiveness, speed,

visibility, security and sustainability of their business processes. They achieve these benefits

through solutions based on GS1 global unique numbering and identification systems,

barcodes, Electronic Product Code-based RFID, data synchronization, and electronic

information exchange. GS1 US also manages the United Nations Standard Products and

Services Code® (UNSPSC®). www.GS1US.org

ABOUT GS1 HEALTHCARE US

GS1 Healthcare US is an industry group that focuses on driving the adoption and

implementation of GS1 Standards in the U.S. healthcare industry to improve patient safety

and supply chain efficiency. GS1 Healthcare US brings together members from all segments of

the healthcare industry to address the supply chain issues that most impact healthcare in the

United States. www.GS1US.org/healthcare

“Near-perfect accuracy

can be achieved when

a provider scans a

barcode to update

a patient’s medical

record – a level of

accuracy not attainable

from manual methods.”

— KEN GERLACH, Project

Coordinator, Immunization

Information Systems Support

Branch, CDC

Case Study

www.inovasolutions.com

Build.com Builds Exemplary Customer

Service With Real-Time Visibility

Build.com, a Chico, California-based online

retailer of over 700,000 building supplies,

caters to consumers – both do-it-yourselfers

and homeowners – and contractors in the

building trades, and has grown in both

size and reputation during its fifteen years

in business.

Of its 370 employees, 150 of them man the

single contact center that fields approximately

200,000 calls, including 120,000 calls from new

customers, each month. Even with this high

volume of inbound calls, Build.com focuses on

the metrics that really make a difference in the

delivery of its customer service.

“Unlike most contact centers, we are not

fixated on the time our reps spend on calls,”

says Dave Isherwood, Director of Sales for

Build.com. “We encourage our agents to spend

as much time as necessary to serve customer

needs and build relationships.”

Build.com encourages customer service

representatives to build relationships with

customers with whom they are working,

eliminating the need for a customer to

repeatedly explain a project or need to a

different rep. It also empowers them to work

through exceptions, giving them the freedom

to resolve issues, rather than adhering to rote

policies and strict hierarchies. This approach

builds trust among its customers and

consistently wins Build.com high marks for

service among its customers. It also makes for

a healthy work environment among agents

who are commended for self-reliance, and for

supervisors who can actually supervise rather

than micro-manage.

CHALLENGE

Build.com fields approximately 200,000

calls each month, including 120,000 from

new customers, and needed to ensure

each contact is handled promptly and

ends with each customer being delighted.

SOLUTIONInova Performance Tracker web-based

dashboards displayed on six large HD

monitors keeps all employees – not

just customer service reps – informed,

enabling swift response to customer

demand. Inova Performance Tracker gives

customized and comprehensive views of

contact center operations not available

from out-of-the-box Cisco dashboards.

BENEFITS• Affords self-management to agents

to deliver superior service.

• Involves the entire company to “own”

customer service responsibilities.

• Enables more effective leadership

through informed decision making.

• Supports Build.com’s culture of

superior customer service.

“ The visibility provided by Inova not only enables good decisions, but

let’s each individual on our team see the difference they are making.”

– Dave Isherwood, Director of Sales, Build.com

Better Immunization Management for Patient Safety“We decided to implement a set of standards that is widely used by industry – here in the U.S. as well as around the world.”

— WARREN WILLIAMS, Team Lead, Immunization Information Systems Support Branch, CDC

CHALLENGE

Millions of vaccines are given each year by hundreds of thousands of healthcare

providers (clinicians) across the U.S. To promote patient safety, the National

Childhood Vaccine Injury Act of 1986 requires that providers record specific

information about the administered vaccine and Vaccine Information Statement

(VIS) in patient medical records. The Centers for Disease Control and Prevention

(CDC) wanted to help providers improve efficiencies and accuracy when recording

critical vaccine and VIS information.

SOLUTION

The CDC launched two projects using GS1 Standards to automate vaccine and VIS

information management processes. One pilot is testing how vaccine data – the

GS1 Global Trade Item Number® (GTIN®), lot number and expiration date encoded

in a GS1 DataMatrix barcode – can be scanned on vaccine vials and syringes for

populating electronic medical records (EMRs). The CDC is now adding a GS1

DataMatrix barcode encoded with the GS1 Global Document Type Identifier (GDTI)

to each new VIS so that providers can automatically capture and record VIS

document type and edition date into EMRs. BENEFITS

With the new automated processes, the CDC expects that providers will save time

and gain efficiencies in immunization management. Also, providers can reduce the

risk of errors by scanning barcodes versus manually transcribing vaccine and VIS

information. This improved accuracy means improved safety for patients.

CASE STUDY


reports

GSA Management Decisions on OIG Reports with Questioned CostsTable 3. GSA Management Decisions on OIG Reports with Questioned Costs

NUMBER OF REPORTSQUESTIONED

COSTS

For which no management decision had been made as of 04/01/2015Less than six months old

5 $150,832Six or more months old

3 $618,326Reports issued this period

13 $18,929,831*TOTAL21 $19,698,989*

For which a management decision was made during the reporting periodDisallowed costs

14 $17,022,355*

Cost not disallowed

0 $0TOTAL14 $17,022,355*

For which no management decision had been made as of 09/30/2015Less than six months old

5 $2,295,935Six or more months old

2 $380,699TOTAL7 $2,676,634

* These totals include a $14 million settlement reached with Dell Marketing, L.P. during this semiannual

period.

Investigative WorkloadThe OIG opened 81 investigative cases and closed 102 cases during this period.

ReferralsThe OIG makes criminal referrals to the Department of Justice or other authorities for prosecutive consideration, and civil referrals to the Civil Division

of the Department of Justice or to U.S. Attorneys for litigative consideration.

The OIG also makes administrative referrals to GSA o� cials on certain cases

disclosing wrongdoing on the part of GSA employees, contractors, or private

individuals doing business with the government.During this period, the OIG also made 23 referrals to GSA o� cials for information purposes only.

14 OFFICE OF INSPECTOR GENERAL | SEMIANNUAL REPORT TO THE CONGRESS

STATISTICAL SUMMARY OF OIG ACCOMPLISHMENTS

OFFICE OF INSPECTOR GENERAL

U.S. GENERAL SERVICES ADMINISTRATION

April 1, 2015 – September 30, 2015

SEMIANNUAL REPORT TO THE CONGRESS


16

2014 REPORT TO CONGRESS OF THE U.S.-CHINA ECONOMIC AND SECURITY REVIEW COMMISSION

FIGURE 9. EAST CHINA SEA MAP

Sources: U.S. Navy, Maritime Claims Reference Manual, 2014; Flanders Marine

Institute, “EEZ Boundaries,” http://www.marineregions.org/eezsearch.php. Commission

staff approximation of maritime claims. Names and boundary representation are not

authoritative. The EEZ approximations shown are derived from the straight baseline

claims of China, Taiwan, South Korea, and Japan, none of which is recognized by the

United States. Japan’s EEZ claim also includes an additional region in its outer islands

further east, not shown here.

In Northeast Asia, China seeks to thwart the potential for a trilateral

U.S.-Japan-South Korea alliance. Published Chinese views on China-

Japan security relations encompass a mix of suspicion, alarm, and

concern—especially on the issues of Japan’s increasingly robust

defense and security establishment, the development of the U.S.-

Japan alliance, and perceived lack of Japanese atonement over its

wartime past. Conversely, official Chinese views on China’s relations

with South Korea reflect an interest in continued cooperation

between Beijing and Seoul on regional security.

Whereas Japan is balancing against China by boosting its own

capabilities and reaffirming its alliance with the United States, South

Korea appears to be pursuing a hedging strategy by cultivating its

security relationships not only with the United States but with China

as well. The challenge for Washington as it seeks to modernize its

Northeast Asian alliances will be to balance differing sets of security

perceptions and priorities in Tokyo and Seoul as well as manage

simmering political tensions stemming from their troubled past.

FIGURE 10. SOUTH CHINA SEA MAP

CHINESECLAIM

PHILIPPINECLAIM

VIETNAMESECLAIM

MALAYSIANCLAIM

MALAYSIANCLAIM

BRUNEIANCLAIM

CHINA

PARACELISLANDS

SCARBOROUGHREEF

SPRATLYISLANDS

VIETNAM

MALAYSIA

MALAYSIA

BRUNEI

TAIWAN

PHILIPPINES

SOUTHCHINA

SEA

Sources: U.S. Department of Energy, South China Sea Maritime Claims Map, 2013.

http://www.eia.gov/countries/regions-topics.cfm?fips=scs; Gregory Poling, The South

China Sea in Focus: Clarifying the Limits of Maritime Dispute (Center for Strategic and

International Studies, July 2013). http://csis.org/files/publication/130717_Poling_

SouthChinaSea_Web.pdf. Commission staff approximation of maritime claims. Names

and boundary representation are not authoritative. Both Vietnam and the Philippines

claim the Spratly Islands independently of their maritime claims.

Southeast Asia and Oceania generally share the same wary view

of the unfolding U.S.-China competition for regional power and

influence. China’s central objectives with regard to Southeast Asia

are to defend its sovereignty claims and preserve its territorial

integrity; to secure and ensure access to resources for continued

economic development; and to maintain a secure buffer zone around

the Chinese mainland. With Australia, China seeks to maintain

strong trade ties while pursuing stronger security relations to at least

partially counterbalance the formal and robust U.S.-Australia alliance.

Southeast Asian states and Australia are hedging against what they

perceive to be strategic uncertainty in the region by building new

security relationships, strengthening existing security relationships,

diversifying and strengthening military and paramilitary capabilities,

and emphasizing the role of regional institutions and international

law to manage disputes. As the United States continues to

rebalance to Asia, achieving its security goals in the region will

require reassurance and reinforcement of its alliances and security

associates in addition to continued strong engagement with regional

political and security institutions.

CONCLUSIONS:

▶ Beijing has concluded the U.S.-led East Asia security architecture

does not benefit its core interests of regime preservation,

economic and social development, and territorial integrity. In 2014,

China’s leaders began to promote a vision of regional security that

marginalizes the United States and “relies on the people in Asia

to run Asia’s affairs, deal with Asia’s problems, and uphold Asia’s

security”—a vision at odds with the present security architecture

encompassing a strong network of U.S. alliances and partnerships

in East Asia.

USA-China-ARP2C-102714.indd 16

11/4/14 7:59 AM

2014 Report to Congressof the

U.S.-China Economic and Security Review Commission

Executive Summary and Recommendations One Hundred Thirteenth Congress Second Session November 2014Printed for the use of the U.S.-China Economic and Security Review Commission Available via the World Wide Web: http://www.uscc.gov

USA-China-ARP2C-102714.indd 1

11/4/14 7:59 AM

“ In terms of an opportunity to participate in environmental

decision-making and access environmental resources within

the watershed, residents are fortunate to be able to rely on and

join a number of active organizations dedicated to protecting,

managing and restoring the river’s natural resources.”

Previous Studies and Associated Management goals

In order to avoid the most severe effects of climate change over the long-term, greenhouse gas emissions must

be reduced. Continued delay in mitigating climate change not only makes reducing emissions more costly and

disruptive, it also increases the need to plan and implement measures to limit the adverse impacts of climate

change. These measures, or adaptation strategies, can take many forms, such as updating infrastructure to

accommodate larger, more severe storms; restoring forests and wetlands to improve ecosystem resiliency;

and modifying agricultural practices to take advantage of warmer temperatures and changing precipitation

patterns. The primary goal of this plan is to develop climate change adaptation strategies for the watershed that

increase the resilience of the river, and the resources that are connected to it, in light of the changing physical,

environmental and social conditions described in the previous section.

The Taunton River Watershed has been the focus of a variety of reports and planning documents in the last

20 years, many of which serve as a valuable source of baseline information for this plan. These resources also

identify a number of management goals that support the primary goal of this plan. Below is a brief summary

of the most recent planning efforts for the watershed, along with a list of supporting management goals, as

identified within each document and applicable to the primary goal of this plan.

10 tAuNtoN RIvER WAtERShEd ClIMAtE ChANgE AdAPtAtIoN PlAN

MANoMEt CENtER foR CoNSERvAtIoN SCIENCES | MAy 2013

11

10 tAuNtoN RIvER WAtERShEd ClIMAtE ChANgE AdAPtAtIoN PlAN

Taunton River WatershedClimate Change Adaptation Plan

Manomet Center for Conservation SciencesLoni Plocinski, William VanDoren, Eric WalbergMay 2013


The Collaborative is proud to be advancing one of the first community-driven municipal policy initiatives to

address cumulative environmental impacts in the nation. We urge the City of Los Angeles to embrace these

innovative policy recommendations and partner with established local community-based organizations,

economic development organizations, public health agencies, academic researchers and private funders to

make measurable, tangible and positive changes in our most vulnerable communities. The City of Los Angeles has a proven track record of policy innovation and the power to demonstrate the

bold leadership required to make groundbreaking advances in environmental health. The City has already

implemented a number of these approaches and policy interventions to address significant social and

environmental issues: mapping medical marijuana outlets in relation to schools and other sensitive uses,

establishing special districts for historic preservation, and requiring new liquor stores to go through a

rigorous permitting process. Surely the City of Los Angeles can find a way to creatively apply these traditional

planning tools to the overconcentration of industrial land uses that pose significant environmental hazards to

human health and safety, not just in overburdened communities, but the region as a whole. The Collaborative urges Los Angeles’ leaders to heed this call to action and take affirmative steps to

transform overburdened neighborhoods into healthy, vibrant communities with strong local businesses and

green jobs that will pave the way toward a sustainable future.

The Collaborative is proud to be advancing one of the first community-driven municipal policy initiatives to address cumulative environmental impacts in the nation.

27

“There are good businesses in our neighborhood. The challenge is helping them to clean up and green up so that the San Fernando Valley can become a thriving and livable community.”– Nury Martinez, Pacoima Beautiful

Hidden HazardsA Call to Action for Healthy, Livable Communities

December 2010

Los Angeles Collaborative for Environmental Health and Justice

A project of Liberty Hill Foundation

QUARTERLY U.S. SNAPSHOT

The Time is Now: A Closer Look at a Recovering Giant

WHITE PAPER

SEPTEMBER 2012

Growth Marketing: Secrets for Fueling Bottom-Line RevenueA Prescriptive Guide for Marketing Leaders

WHITEPAPER


THE MARKETER’S OPPORTUNITY: ADVANCING PERSONALIZATION WITH MOBILE INSIGHTS

Today’s marketers have come a long way to better understand and connect with their consumers.

Increasingly, marketers are delivering more relevant content to consumers, using their own sophisticated

CRM systems and multi-channel marketing operations. The idea of tailoring content to deliver more

personalized consumer experiences is not new.Yet, the dilemma for marketers continues to center on gaining greater clarity about their consumers. With expanded, more precise awareness of “who their consumers really are,” marketers can create highly targeted segments and highly relevant content to improve their personalization strategies.Consider how advancing personalization impacts both a consumer and retailer. When Sally searches for a dress on the retailer’s website, she receives an email the next day, reminding

her to “not miss out” on getting the dress. She gets email alerts when the dress is discounted or for other

offers that may motivate her to purchase. So the retailer understands Sally – her basic demographic

profile and shopping behaviors – within the context of its in-store and e-commerce environments. However, the retailer cannot completely understand Sally since many of her activities and behaviors occur

outside of its span of visibility. For example, Sally is currently researching Disney World as a family vacation destination. During breaks

at work, she browses various travel websites and downloads the Disney app on her smartphone. While

walking through the mall, she scans the QR code on a Disney World poster to learn about seasonal

discounts. Sally is also researching new cars online and visits dealerships on weekends. And lately, Sally has

developed a keen interest in cooking healthier meals for her family, visiting organic food stores and

browsing popular cooking websites. If the retailer understood Sally’s interests in her “mobile life,” would it show her its vacation clothes

collection? Would it make her aware of its car financing division? Would she receive special offers on food

processors and other specialty cookware? Of course the answers are “yes” since the retailer could then make its relationship with Sally more inclusive

and meaningful.

Advancing personalization via specialized segmentation is possible only when consumers “opt in” or consent to share their mobile insights with a specific brand.

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