Rich Buchheim Senior Director Product Management Oracle Corporation.
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Transcript of Rich Buchheim Senior Director Product Management Oracle Corporation.
Rich BuchheimSenior DirectorProduct ManagementOracle Corporation
Unstructured Content: The Real Compliance Challenge
Your Company is at Risk
More regulations
Increased costs of non-compliance
Potential damage through discovery
More Regulations
Regulation Are You at Risk?
Sarbanes-Oxley Act ?SEC and NYSE Regulations ?HIPAA ?USA Patriot Act ?ISO17799 ?Food and Drug Admin., title 21 ?NASD 3010, 3110 ?Freedom of Information Act ?Gramm-Leech-Bliley Act ?UK, AUS/PRO ?MoReq/ISO15489 ?etc… ?
Regulation Are You at Risk?
Sarbanes-Oxley Act ?SEC and NYSE Regulations ?HIPAA ?USA Patriot Act ?ISO17799 ?Food and Drug Admin., title 21 ?NASD 3010, 3110 ?Freedom of Information Act ?Gramm-Leech-Bliley Act ?UK, AUS/PRO ?MoReq/ISO15489 ?etc… ?
To Make Matters Worse…
Many regulations are still being defined Changes to regulations will be ongoing Few regulations have clear certification
processes New regulations will continue to emerge “Collisions” between regulations create
additional challenges
High Cost of Non-Compliance
Steep fines Possible jail time for executives Damage to brand reputation Negative impact on stock price Risk of shareholder lawsuits Potential de-listing from stock exchanges
Potential Discovery Risks
Everything is or will soon be discoverable:– Paper documents– Electronic documents and Web content– Email– Instant messages– Electronic discussions– Voicemail– Electronic calendars– Web conference proceedings– Inter-application transactions
Companies are increasingly responsible for the often substantial cost of discovery
Discovery of a single email can bring down a company
Where is Your Risk?
30%
70%UnstructuredContent
StructuredContent Business
Systems (ERP, CRM, etc.)
Customer records, Contracts, Email, Voicemail, Memos, Web
Conferences, Data Sheets, Instant Messages, Planning Documents,
Forecasts, Quotes, etc.
Safe and sound in the database
Where is Your Risk?
30%
70%UnstructuredContent
StructuredContent Business
Systems (ERP, CRM, etc.)
Customer records, Contracts, Email, Voicemail, Memos, Web
Conferences, Data Sheets, Instant Messages, Planning Documents,
Forecasts, Quotes, etc.
Scattered across
hundreds or even thousands
of servers?
Where’s the Solution?
Corporate Policy
Technology
“Perfection”
Time
Regulations Imply…
Rapid, reliable access to all content (electronic documents, email, instant messages, physical documents, etc.)
Retention and disposition management Secure access control Comprehensive action tracking Content analysis and classification Well-defined, documented business processes
What’s the Right Technology?
“Adaptability is one of the key requirements for systems that support Sarbanes-Oxley compliance. The full impact and interpretation of this legislation is still emerging and may take some time before fully realized...organizations must choose adaptable systems so deployments can be readily configurable and extensible to meet inevitable changes.”
- Charles Brett, Senior Program Director
META Group
What’s the Right Technology?
Adaptability Comes From Choosing…
the right architecture the right tools to implement required solutions
and policies—now and for the future the right technology vendor
The Right Architecture...
1. Consolidates your content– Proliferating servers promotes risk– Consolidation is the key first step to compliance
2. Gets all your content in the database – Your structured content is already there– Get the benefits of the database for all your unstructured
content as well
3. Solves the problem once!– Creating “compliance silos” is not the answer– Choose an architecture that supports compliance across
all regulations—and for all types of content
The Right Tools
Compliance Solutions for Unstructured Content Require:
Comprehensive workflow management Content and context searching and analysis across all data types Version management, lifecycle auditing and reporting Granular security and access control Categorization management Collaborative facilities to add business
context to content Consistent, flexible archival, backup,
and disaster recovery policies Integrated process documentation facilities
Compliance functionality as transparent to user as possible!
The Right Vendor
Compliance is a long term and evolving process—choose a vendor who is a long term partner
Compliance touches everything—choose a vendor who can broadly support your enterprise technology needs
And choose a vendor who is committed to compliance—in both their products and their own business processes
Some Unexpected Rewards
Most view compliance as significant added cost of doing business in the new millennium
Steps required to protect business/personal interests can also provide significant productivity benefits and even cost savings
When a business…– knows precisely where information is and how to access it– has information under the control of consistent management
policies– fully documents procedures used to manage information– provides its employees with powerful tools for content management
and collaboration,
supporting compliance can significantly improve operating efficiency and reduce costs
Unstructured Content: The Real Compliance Challenge
An adaptable solution—combining the right architecture, the right tools, and the right partners—can help meet the challenge and provide some unexpected rewards
AQ&Q U E S T I O N SQ U E S T I O N S
A N S W E R SA N S W E R S
Next Steps….
Recommended Sessions– Collaboration Suite Track– Listen to Customers & Analysts
EPL 40381Hays Medical 40341 Infopia (outsourcing) 40142,
40009Sara Radicati 36409UNC Chapel Hill 40372Xerox 36367
– OtherOracle Unversity 40120OCS in Government 40336
Guru Sessions– Sunir Kapoor – Tues 12:00– Bill Maimone – Wed 12:00– Steve McAdams – Thurs 11:00
OTN Chalk Talks– Pemco Aeroplex – Wed 12:30– Phone Directories – Thurs 11:30
Exhibit Hall– DEMOgrounds – Partner Pavilion – Booth 726
Hands-on Sessions– Marriott Hotel – room C2