RICARDO PEREIRA+971 50 6546143/ +971 55 6072941

rp09.chris09@gmail.comCAREER SUMMARYOperated at General Management and Sales for 33 years within the hospitality industry. Have excellent track record in enhancing business profitability by driving revenue strategies. Ensured implementation of good people management practices and utilizing technology to create market opportunities, combined with a strong focus on reducing operating costs. A leader & team player with proven capabilities to manage organizational change and transform ideas and strategies into realistic, achievable plans and actions.

PROFESSIONAL EXPERIENCEAdmiral Plaza Hotel & Gateway Hotel Dubai 2014-2015Director of Operations

Responsible for hotel operations (142 rooms) and newly opened Gateway Hotel (188 rooms) in the absence of the General Manager. Managed a total of 170 associates

Communicated effectively with General Manager, guests, team members and other departments

Managed inspections of all areas - rooms, Food & Beverage, Front office and housekeeping

Developed, managed and implemented the departmental budgets Protected and enhanced the value of hotel assets through appropriate programs

in maintenance, security and housekeeping Achieved budgeted revenues, controlled costs - labor, food, maintenance and

maximized profitability related to the facility operations Controlled department checkbooks and ensured proper purchasing procedures

were being followed Collaborated with stakeholders regarding the upkeep, maintenance and

renovations of the property Part of annual budget team that reported variances, monitored labor costs and

related expenses Ensured timely and accurate completion of financial statements and reports Controlled payroll and direct expenses in line with the budget Conducted performance reviews of staff -job transfers, disciplinary procedures,

counseling sessions, and terminations.

EWA Mahadha Hotel, Buraimi, Oman 2013-2014Hotel Manager

Headed the pre-opening Team in procurement. Mobilized policies, procedures and standards. Accountable for Profit and Loss, Budgets, Marketing Plans, Training, Recruitment, Editorial, business/product development. Managed day to day operations Hotel consists of 53 Suites and of 48 associates.

Royal Ascot & Ascot Hotel Apartments, Dubai UAE 2010 – 2011General Manager

Accountable for Profit and Loss, Budgets, Marketing Plans, Training, Recruitment, Editorial, business/product development. Managed day to day operations Hotel consists of 137 units serviced apartments

Increased profitability by 5% in a span of 6 months. Enhanced sales figures by hiring professional sales staff and conducting training. Reduced operational costs by monitoring expenses, including waste

management & implementing energy saving devices. Introduced strategies for achieving higher customer satisfaction

The BARON Hotel Apartments, Dubai, UAE 2008 – 2010General Manager

Accountable for 64 units furnished & serviced apartments Finalized purchasing of assets, sourcing suppliers, liaising with local authorities

and obtaining permissions and licenses. Recruitment of entire hotel team. Projected yearly budgets and mapped marketing plans. Managed operations with 75 associates. Opened new food & beverage outlets & leased space to outside vendors

Produced improved sales volumes by introducing a process for integrating product development

Increased revenue by 10% vs forecasted budget Succeeded in signing contracts with top corporate & Travel Trade companies,

designing Hotel website, brochures Communicated policies, procedures and administrative standards to staff

HOSPITALITY EXPERIENCE (Previous) Carlton Tower Hotel, Dubai (Director of Sales & Marketing 2007-2008) Arabian Courtyard & SPA Dubai (Director of Sales & Marketing 2005-2007) Four Points by Sheraton Dubai (Deputy Director of Sales 2000-2005) Heritage International Hotel Dubai (1998-2000) Renaissance Hotel Dubai (1997-1998) Ramada Hotel Dubai (1990-1997) Oman Sheraton Hotel, Muscat-Sultanate of Oman (1988-1990) Al Gosaibi Hotel, Al Khobar-Saudi Arabia (1985-1987) & Hotel Oberoi Towers, Mumbai-India (1982-1985)

PROFESSIONAL DEVELOPMENT Bachelor of Commerce – University of MumbaiHigher Secondary Certificate – Maharashtra BoardSecondary School Certificate – Maharashtra Board

References: Available on request

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