RFQ 9600-42Interior and Exterior Hospital Wayfinding Signage Analysis

and Master Plan Services

Background

• 172 licensed beds

• Owned and operated by Monterey County

• Fully accredited by The Joint Commission

• Affiliated with UCSF (Family Medicine Residency Program)

• Primarily serve the underinsured and uninsured residents of Monterey County

• Greater than 50% of patients are Limited English Proficient

Current Status

• Difficult to navigate throughout the hospital and campus especially for non-English patients and visitors

• Inadequate Signage

– Quantity

– Language and Literacy Issues

– Location

Samples of Existing Signs

Samples of Existing Signs

Samples of Existing Signs

Desired Future State

• Signage master plan that describes size, type, and location of way finding signage for the hospital

• Signs are in compliance with all regulatory bodies (ADA, Joint Commission, CDPH, CMS)

• Signs are well located and large enough to see

• Interior and Exterior signage work in unison

• Sign system is flexible for future updates and additions

Desired Future State

• Development of graphic standards including colors, pictograms, typefaces, sign design, and graphic elements meeting regulatory requirements

• Estimated cost for fabrication of all signs and sign types identified in the master plan

Questions