RewardPort - Indias No 1 R & R Company

34
360 Degree Rewards & Recognition Products and Services

description

Indias largest R&R ,Loyalty and Incentive managment company .Running 300 plus succesful programs for customer acquistion ,retention and promotions ,employee incentives ,dealer rewards and gifting in India and UAE

Transcript of RewardPort - Indias No 1 R & R Company

Page 1: RewardPort - Indias No 1 R & R Company

360 Degree

Rewards & Recognition

Products and Services

Page 2: RewardPort - Indias No 1 R & R Company

We Build Relationships

You Connect

Page 3: RewardPort - Indias No 1 R & R Company

We Build Relationships

You Achieve

Page 4: RewardPort - Indias No 1 R & R Company

Know UsAbout RewardPort

RewardPort provides marketing solutions to over 250, top corporates from various industries, (i.e. Automation, Banking, FMCG, Pharma, Media, etc.)

Through strong research and collective expertise, we guide our clients in ways to help them stay connected with their people. Be it their sales force, channel partners or employees.

Backed by hundreds of professionals, strong IT back bone Backed by hundreds of professionals, strong IT back bone and 700 seat multi location tele-assistance help desks; RewardPort has successfully navigated a number of challenges in the areas of:

Sales incentives Learning and coaching Rewards and recognition Meetings, events and incentive travelLoyalty marketing Experiential marketing Sponsorship marketing

Page 5: RewardPort - Indias No 1 R & R Company

Over-all Process

Step 1: Understanding Objective

Step 2 : Study of requirement and budgets

Step 3 : Agree on Solutions

Step 4 : Development of Creative conceptsStep 4 : Development of Creative concepts

Step 5 : Implementation and training

Step 6: Fulfillment

Step 7: Continuous Monitoring and Measurement

Page 6: RewardPort - Indias No 1 R & R Company

RewardPort

Offers

R&R

Services

R&R

Products

Page 7: RewardPort - Indias No 1 R & R Company

R & R Services

FOR

• Employees (e.g.- Sales Team)

• Customers (e.g.- End Consumers)

• Channel Partners (e.g. – Distributors)

Page 8: RewardPort - Indias No 1 R & R Company

Employees - Services

Our employee R&R offerings combine informal gestures with the science of formal programs. There is a full suite of R&R tools that enables managers motivate high level performances

Example

Client – Multinational- a single product focus

Objective of exercise:

Continuously motivate individuals to achieve targets and goals

Method: Acknowledging people who achieve their goals by rewarding them.

Page 9: RewardPort - Indias No 1 R & R Company

RewardPort Solution-Employees

Our Programs are customized to address your specific employee need.

Managed using a WEBSITE back ended entirely by RewardPort, allowing managers time for strategic business decisions rather than on the mechanics of execution.

• Sales Team can log in and view competition/motivational videos/caller tunes/Redeem rewards.

• Reward can be selected from a choice of selected brands products/ holiday destinations and fantastic offers

• Motivational exercise vide SMS/Telecall/Email- through monitoring each individual’s performance

• Top performers’ photographs uploaded, regular newsletters to keep team members and their families involved.

Page 10: RewardPort - Indias No 1 R & R Company

Example Website

Key highlights of the website:• Each TSO/ TSE individual account• Help Desk facility (Email id and Call no‘s to instantly connect)• Frequent Updates on Performance • Motivational Communication/ Mail board• Top Ten Performers • Prizes won in the last ten days etc.

Page 11: RewardPort - Indias No 1 R & R Company

Example Launch Campaign

10am, on the launch day, the entire Sales team will receive a message with a common motive

• SMS: Every team person will be receiving a motivational sms “Get Set Go! Conquer The Crest.” - Example

• Ringtone: A personalized ringtone will be created and will be download from the website.

• Email: Announcing the launch of the website and inviting • Email: Announcing the launch of the website and inviting everyone to visit and enroll.

• Merchandise Products would be sent to them at regular intervals.T-shirts, Caps, Mugs, Badges, Tie-pins.

• Creating the right ambience The entire Sales work area of would reflect one mission through Posters, Flyers, Danglers, Stickers, Buntings .

Page 12: RewardPort - Indias No 1 R & R Company

T-Shirt

Mug

T-Shirt

Tie-pinsCaps

Page 13: RewardPort - Indias No 1 R & R Company

Badge

Bunting

Poster

Page 14: RewardPort - Indias No 1 R & R Company

Monitor

Continuous monitoring of individual progress.

Day 1 Day 40 Day 70 Day110

Day 10 Day 20 Day 30 Day 50 Day 60 Day 80 Day 90 Day 100 End

Launch Get Set Way to go Aiming One up Go for Move Two Up Few Near to Time Well

10 day sales update will help to identify success and motivate TSE/TSOs consistently through surprise rewards. This would run continuously as per the plan mentioned above.

Launch Get Set Way to go Aiming

high

One up Go for

it

Move

Ahead

Two Up Few

more to

go

Near to

Go!

Time

up

Well

Done!

example

Page 15: RewardPort - Indias No 1 R & R Company

Motivate

Various mediums to continuously motivate individuals :

SMS: Constant smses would keep the spirit alive.

Telecall: Constant connection with the team to keep them motivated.them motivated.

Email: Regular Emails with on-going news from different regions. Key highlights – Star performer for the week, Motivational Quotes, etc.

Newsletter: Monthly Newsletter would be sent to each region, wherein detailed explanation and photographs would be marked to all.

Page 16: RewardPort - Indias No 1 R & R Company

Motivational Gifts

Television

Gifts

Reebok Sunglass

Benetton Bags

Home theatre

Mobile

Gifts

And many more…

Laptop

Benetton Watch

Page 17: RewardPort - Indias No 1 R & R Company

Grand Finale

‘Conquer The Awards’

At the end of the R&R period, An event is organized to acknowledge and appreciate the winners.

Prizes – Trophies and Certificates will be distributed like the ones mentioned below.

EXAMPLE

Category Rewards

GOLD International holiday for group of 50pax & individual

SILVER3N/4D stay at any of the Taj property or 4 star

hotels, Laptop,Lcd etc

BRONZE3N/4D stay at any 3star property , Television, Home

theatre etc

Page 18: RewardPort - Indias No 1 R & R Company

Customers - Services

Your customers are surrounded by messages from countless brands; it’s a task to hold their attention and their Rupee. Therefore our R&R programs ensures customer outreach and reward programs are essential to better customer relations.

ExampleExampleClient – FMCG-Retail Outlets

Objective of exercise:To reward and recognize the consumer’s loyalty to YOUR Brand.

To keep buyers focus on the brands of products and help movement off the shelf

.

Page 19: RewardPort - Indias No 1 R & R Company

Example Promotional Activity –

RewardPort Solution

Example- Deodorants and Soaps promotional program

Scratch & Win option for deos :SMS offer: A unique code will be hidden on the sticker on the product.

Instant option for soaps :Instant option for soaps :Instant Gift :. Gifts will be directly listed inside the wrapper.

Above the scratch strip the following message will appear:

Dear Customer,

TO SEE IF YOU ARE A LUCKY WINNER* , SCRATCH THE SILVER STRIP ABOVE AND SMS THE UNIQUE NUMBER UNDER THE STRIP in the following manner to the number indicated below-The SMS short code assigned for this program will be– 57575

Page 20: RewardPort - Indias No 1 R & R Company

Customer buys Products

Step

2

Receives Scratch

Step

1

Steps to Redeem

Receives Scratch

message on the sticker

& scratches off layer

Step

3

Option 1 :Customer SMSes to

register & gets an

acknowledgement

Option 2: Goes online/calls

Page 21: RewardPort - Indias No 1 R & R Company

Step

4Step

5 Customer receives Gifts

RewardPort

dispatches gifts

5

Page 22: RewardPort - Indias No 1 R & R Company

Channel Partners - Services

Your Channel Partners are the ones most capable of adding value to your business but it takes positive communication and meaningful motivation to achieve the desired results

Objective of exercise:

Design an incentive program for channel partners so that they are motivated enough to offer your brand products rather than that of competition

To motivate them and grow your business

Page 23: RewardPort - Indias No 1 R & R Company

RewardPort Solution-

Channel Partners

A multilevel program to take care of several segments of

qualifier. Channel Partner can be your distributors, stockiest,

resellers, retailers, individual or organizations.

•Each channel partner receives an intimation for rewards & points

on achieving targetson achieving targets

•Periodical bonus e.g.- Spa Treatment / Fine dining vouchers/

international holiday.

•Variety of choices of branded gifts to choose from- i.e. online

purchase discounts/lifestyle and home products

Page 24: RewardPort - Indias No 1 R & R Company

Company sends sales figures to RP

RP tracks & triggers when a target is reached

RP fulfills & reports to company

Example : how will this work

Dealers visit site & select frm option

RP mails & SMS to

winner with password

Auto mail to RP

Page 25: RewardPort - Indias No 1 R & R Company

Example of type of Gifts for a qualifying slab:

Benetton watch

Benetton Bag Reebok bag

Reebok shoesWallet

Tupperware products

Dinning voucher

Page 26: RewardPort - Indias No 1 R & R Company

Steps to Redeem:

Step

1

Dealer select’s the gift, visiting the site

Step

2

visiting the site

Step

2Step

3Auto mail sent to - RP

RP dispatches the gifts

Page 27: RewardPort - Indias No 1 R & R Company

R&R ProductsDelivering Relationships

At RewardPort we have created a range of products to help clients reward appropriately and so achieve their business goals and objectives. Our strong research has helped us build customer reward programs which are flexible and easy to adapt.

SurePrize E-Sure Prize Cine Rewardz Travel Rewardz Travel Rewardz

- Vac Pac - Air Pac - Leisure Pac

Gift Certificate - Travel Gift Certificate - Paylate Gift Certificates- RewardPort Flexi- Dining Certificates - Spa Certificates - Adventure and Sports Certificates

Page 28: RewardPort - Indias No 1 R & R Company

Product Snapshots

Fine Dining Voucher Memories Voucher Magazine subscription Voucher

Spa VoucherCine Rewards Voucher

Vacation Voucher

Book SubsciptionVoucher

Shopping Voucher Recharge Voucher

Page 29: RewardPort - Indias No 1 R & R Company

Guaranteed surprise with every purchase

This program is the fastest and easiest way to get assured gifts on-the-spot. With more than 100 choices of branded gifts ranging from sunglasses, IPods, wrist watch to air tickets and holidays, your people are in for a surprise. These varied choices of gifts come with a scratch card which can be easily redeemed with every purchase. So you can select and choose redeemed with every purchase. So you can select and choose gifts appropriately related to your business strategy.

Page 30: RewardPort - Indias No 1 R & R Company

Incentives in Action!

People often need break from their busy schedules and stressful lives. Entertainment today has been redefined with all new multiplexes which have variety of options for movies.

RewardPort’s Cine Rewardz helps you to motivate your sales team, your channel partners and your employees to enjoy team, your channel partners and your employees to enjoy regular breaks with their choice of Hollywood or Bollywood movies. We have tie-ups with leading cinema houses like PVR, Inox, Big Cinemas etc across the country. This assures you get to gift your people their choice of movie at a location convenient to them.

Page 31: RewardPort - Indias No 1 R & R Company

Rewarding memories of leisure

Travel, be it in form of leisure or business, brings people together. Relationships are strongly built when one is in leisure mood. RewardPort’s Travel Incentive service has multi-fold options to select and choose one specific to your requirement.

Vac Pac: Free vacations that are guaranteed to increase sales at a fraction of your marketing budget carries extremely high perceived value.

Air Pac: Fly Free!AirPac offers wide choice of destination across domestic location to choose within a stipulated period of time.

Leisure Pac: Free International vacations with luxury experiences. Destinations come with a complete offering including hotel stay where you could select from 4/5 star properties, airport transfers and one sightseeing.

Page 32: RewardPort - Indias No 1 R & R Company

Gifting memories to your people with an array of

lifestyle privileges.

RewardPort brings to you reasons to bring smile to your people. With a variety of different gift certificates to select from, gifting has now become tailor-made and personalised.Our gift certificates are pre-packaged with multiple choices, Our gift certificates are pre-packaged with multiple choices, custom designed for your promotions.

Travel Gift Certificates - Making travel easy, flexible and affordablePaylate Gift Certificates - A travel alternative to help conserve cash and improve cash flow RewardPort Flexi - Flexible alternative to incentive travelDining Certificates - Making small happiness an occasion.Spa Certificates - Pamper with careAdventure and Sports Certificates - Power packed rewards

Page 33: RewardPort - Indias No 1 R & R Company

Why RewardPort

Choice of Multiple Gift options

Easy to use and redeem

Helps in Customer Acquisition

Improve Sales Performance and Customer Service

Ease of OperationEase of Operation

Low Value per Gift

Creates connect with people, both Online and

Offline

High user satisfaction

Motivates key behaviour

Page 34: RewardPort - Indias No 1 R & R Company

We Connect

RewardPort

B Wing, Fairlink Center, 9th Floor

Off New Link Road

Andheri (W)

Mumbai 400053

T: +91 22 40270000, 26748000

F: +91 22 26735314

E: [email protected]