REVIEW OF STCW PASSENGER SHIP SPECIFIC SAFETY TRAINING ... · REVIEW OF STCW PASSENGER SHIP...

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SUB-COMMITTEE ON HUMAN ELEMENT, TRAINING AND WATCHKEEPING 2nd session Agenda item 10

HTW 2/10/1

31 October 2014 Original: ENGLISH

REVIEW OF STCW PASSENGER SHIP SPECIFIC SAFETY TRAINING

Report of the Correspondence Group

Submitted by the United States

SUMMARY

Executive summary: This document provides the outcome of the work of the Correspondence Group on development of training requirements to be used by seafarers on board passenger ships

Strategic direction: 5.2

High-level action: 5.2.2

Planned output: 5.2.2.2

Action to be taken: Paragraph 12

Related documents: HTW 1/13, HTW 1/13/Corr.1, HTW 1/13/1 and HTW 1/21

Introduction 1 The HTW Sub-Committee, at its first session noted that due to time constraints, proposed amendments to chapter V of the STCW Convention and Code, related to revised training requirements for passenger ships, could not be fully considered. 2 To further the work in this area, a correspondence group was established, under the coordination of the United States, with the following terms of reference:

.1 The correspondence group, taking into account documents HTW 1/13 and Corr.1 (United States) and HTW 1/13/1 (ITF), as well as views expressed in plenary, should:

.1 prepare draft amendments to chapter V of the STCW Convention and Code, providing revised training requirements for passenger ship-specific safety training; and

.2 submit a report to HTW 2.

HTW 2/10/1 Annex 1, page 2

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3 The following Member States participated in the correspondence group:

AUSTRALIA JAPAN BAHAMAS MALTA BRAZIL MARSHALL ISLANDS CHINA PHILLIPINES FINLAND SINGAPORE FRANCE SWEDEN GERMANY UNITED KINGDOM GREECE UNITED STATES

and observers from the following non-governmental organizations in consultative status:

INTERNATIONAL CHAMBER OF SHIPPING (ICS) CRUISE LINES INTERNATIONAL ASSOCIATION (CLIA) INTERNATIONAL TRANSPORT WORKERS' FEDERATION (ITF)

4 The coordinator would like to express his sincere appreciation to all members of the correspondence group. Their support and cooperation resulted in continued progress on this important matter.

Discussion 5 There were a large number of areas of discussion emanating from the initial proposals from the United States. Some were small, textual changes that were easily agreed to and addressed. Others resulted in significant comments and will require further consideration and continued discussion to gain consensus. 6 General agreement was reached in the following:

.1 Retention of the words "Human Behaviour" in the title of chapter V, section A-V/2;

.2 The removal of "engaged on international voyages" from the proposed text;

.3 Basic Emergency Training should be changed to Basic Emergency Familiarization and conducted onboard the ship;

.4 Duplication of existing training requirements, particularly those requirements found in Regulation I/14 of the STCW Convention and chapter VI of the STCW Code should be avoided; and

.5 A hierarchy and proper order of familiarization and training should be established to minimize any repetition of required competencies to be obtained.

7 As a result of the significant number of comments received during the group's work, it was not possible to achieve consensus within the correspondence group in many areas to develop clear training standards. Disagreement still exists in basic areas such as the timing in which the training should take place, the applicability for each type of training and the details of what competencies should be included under each type of training. In addition, a proposal on whether to use a three-tier or two-tier training system was made. Many excellent proposals were made in these areas to address concerns and inconsistencies and some support for various proposals. However, further discussion of each proposal, on a section by section basis, is still required.

HTW 2/10/1


8 In order to appropriately capture all input of the group, a single document was created which includes in it nearly all of the comments and proposals submitted. In some cases, omissions of general comments in support of a member's position or proposal were not included but the proposal for a change was put forward in the document. 9 This document contains three annexes:

.1 Annex 1 contains the correspondence group's base document, with comments and proposals/changes captured; please note that due to the conflicting proposals, in some cases the references to individual sections are not correct and will be updated during further review;

.2 Annex 2 contains the general comments submitted by correspondence group members; and

.3 Annex 3 contains two tables that provide a reference for the original training requirements of the STCW Convention and Code and the proposals submitted and supported by some members of the group. This annex is included to assist the Sub-Committee in the development of the proposed amendments.

Related Items for Future Review 10 There were two final items that were presented within the group's discussions that the group felt were premature to discuss. The first was the fact that transitional provisions between the existing training agreements and any amendments agreed should be addressed at some point in the future. The development of such guidance would be dependent upon the changes to the training requirements. As such, there was general agreement that the development of any such transitional provisions would be required to take place at a future time, after any amendments to the STCW Convention and Code had been agreed upon. And second, there would be a need to develop training curricula in the future depending on the amendments agreed.

11 The correspondence group could not reach agreement on the following points which would require further discussion:

.1 applicability of proposed amendments;

.2 the basic approach of a two-tier or three-tier training system;

.3 whether the applicable training/familiarization should be conducted prior to joining the ship, prior to being assigned shipboard duties or prior to being assigned emergency duties in accordance with the muster list;

.4 the details of which competencies should be included under each type of training; and

.5 the determination of which parts of the required training could be conducted on board the ship.

Action requested of the Sub-Committee 12 The Sub-Committee is invited to consider the information provided and decide, as appropriate.

***



ANNEX 1

CHAPTER I

Section A-I/14 Responsibilities of companies After existing paragraph 3, insert new paragraph 4 as follows: "4 Companies shall also ensure that masters and officers on board all of their passenger ships take into account the guidance given in paragraphs 2.1 and 2.3 of section B-I/14 of this Code, while taking up their duties." Section B-I/14 Guidance regarding responsibilities of companies and recommended responsibilities of masters and crew members Replace paragraph 2.3 as follows:

Legislation, codes and agreements affecting ro-ro passenger ships .3 Ability to understand and apply international and national requirements for ro-ro passenger ships relevant to the ship concerned and the duties to be performed.


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CHAPTER V

Special training requirements for personnel on certain types of ships

Regulation V/2 Mandatory minimum requirements for the training and qualifications of masters, officers, ratings and other personnel on passenger ships 1 This regulation applies to masters, officers, ratings and all other personnel serving on board passenger ships engaged on international voyages. Administrations shall determine the applicability of these requirements to personnel serving on passenger ships engaged on domestic voyages. 2 [Prior to being assigned shipboard duties on board passenger ships], seafarers, Masters, officers, ratings and all other personnel serving on board passenger ships [engaged on international voyages], shall have completed the training [and familiarization] required by paragraphs 4 to 7 below in accordance with their capacity, duties and responsibilities. 3 Seafarers [Masters, officers, ratings and all other personnel][Those] who are required to be trained in accordance with paragraphs 4, 5, 6 and 7 below shall, at intervals not exceeding five years, undertake appropriate refresher training or be required to provide evidence of having achieved the required standard of competence within the previous five years. 54 [All other] Personnel serving on board passenger ships shall have completed basic [safety][emergency] [training][familiarization] [appropriate to their capacity] as specified in section A-V/2, paragraph 1 of the STCW Code. Personnel providing direct service to passengers in passenger spaces on board passenger ships shall have completed the safety training specified in section A-V/2, paragraph 2 1 of the STCW Code. 45 Masters, officers, ratings and other personnel [who are] designated on muster lists to assist passengers in emergency situations on board passenger ships shall have completed [approved advanced passenger safety] training in crowd [and evacuation] management as specified in section A-V/2, paragraph 1 2 of the STCW Code. 6 Masters, chief engineer officers, chief mates, second engineer officers, officers, and [any person][personnel] designated on muster lists [of][[as] having [immediate]responsibility for [the safety of] passengers in emergency situations on board passenger ships shall have completed approved training in [crisis][evacuation] management and human behaviour as specified in section A-V/2, paragraph 13 of the STCW Code. 7 Masters, chief engineer officers, chief mates, second engineer officers and [every person][personnel who are] assigned immediate responsibility [on board ro-ro passenger ships] for embarking and disembarking passengers, loading, discharging or securing cargo, or closing hull openings [on board ro-ro passenger ships] shall have completed [approved training][familiarization] in passenger safety, cargo safety and hull integrity as specified in section A-V/2, paragraph 4 of the STCW Code. 8 Administrations shall ensure that [a certificate of proficiency][documentary evidence] of the training [and familiarization] which has been completed is issued to every person found qualified [under the provisions][with paragraphs 4 and 5][with paragraphs 4, 5 and 6] of this regulation.



CHAPTER V

Standards regarding special training requirements for personnel on certain types of ships

Section A-V/2

Mandatory minimum requirements for the training and qualification of masters, officers, ratings and other personnel on passenger ships

Basic emergency [familiarization][training]

[1 All personnel serving on board passenger ships engaged on international voyages

shall, before being assigned to any shipboard duties: .1 have successfully completed the approved basic emergency training

required by regulation V/2, paragraph 4, as set out in table A-V/2-3; and .2 be required to provide evidence that the required standard of competence

has been achieved in accordance with the methods and the criteria for evaluating competence tabulated in columns 3 and 4 of table A-V/2-3.]

[1 All personnel serving on board passenger ships engaged on international voyages shall, before being assigned to any shipboard duties shall at least ensure attainment of the abilities that are appropriate to their duties and responsibilities as follows: Contribute to the implementation of emergency plans, instructions and procedures

.1 Familiar with:

.1.1 General familiarization with safety features aboard ship .1.2 Familiarization with the location of essential safety and emergency

equipment, including lifesaving appliances .1.3 Familiarization with location of emergency escape routes .1.4 Location of embarkation stations .1.5 Location of muster stations .1.6 Importance of keeping order

Contribute to the effective communication with passengers during an emergency

.2 Ability to:

.2.1 communicate in basic English .2.2 Ability to non-verbally communicate safety information .2.3 Ability to understand the language in which emergency

announcements may be broadcast during an emergency or drill]


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Crowd management training [2 The crowd management training required by regulation V/2, paragraph 42 for personnel designated on muster lists to assist passengers in emergency situations shall, [before being assigned to any shipboard duties] include, but not necessarily be limited to: .1 have successfully completed the approved crowd management and safety

training required by regulation V/2, paragraph 5, as set out in table A-V/2-2; and

.2 be required to provide evidence that the required standard of competence


[2 The crowd management training required by regulation V/2, paragraph 42 for personnel designated on muster lists to assist passengers in emergency situations shall, [before being assigned to any shipboard duties] include, but not necessarily be limited to: .1 have successfully completed the approved crowd management and safety

training required by regulation V/2, paragraph 5, as set out in table A-V/2-2; and

.2 be required to provide evidence that the required standard of competence


Note: The following existing text of Section A-V/2-1 would be deleted regardless of which proposal above was agreed to: .1 awareness of life-saving appliance and control plans, including:

.1.1 knowledge of muster lists and emergency instructions;

.1.2 knowledge of the emergency exits; and

.1.3 restrictions on the use of elevators; .2 the ability to assist passengers en route to muster and embarkation

stations, including:

.2.1 the ability to give clear reassuring orders;

.2.2 the control of passengers in corridors, staircases and passageways;

.2.3 maintaining escape routes clear of obstructions;

.2.4 methods available for evacuation of disabled persons and persons needing special assistance; and

.2.5 search of accommodation spaces;

.3 mustering procedures, including:

.3.1 the importance of keeping order;

.3.2 the ability to use procedures for reducing and avoiding panic;

.3.3 the ability to use, where appropriate, passenger lists for evacuation counts; and

.3.4 the ability to ensure that the passengers are suitably clothed and have donned their lifejackets correctly.



Safety training for personnel providing direct service to passengers in passenger spaces

The additional safety training required by regulation V/2, paragraph 5, shall at least ensure attainment of the abilities as follows:

Communication .1 Ability to communicate with passengers during an emergency, taking into

account:

.1.1 the language or languages appropriate to the principal nationalities of passengers carried on the particular route;

.1.2 the likelihood that an ability to use an elementary English vocabulary for basic instructions can provide a means of communicating with a passenger in need of assistance whether or not the passenger and crew member share a common language;

.1.3 the possible need to communicate during an emergency by some other means, such as by demonstration, or hand signals, or calling attention to the location of instructions, muster stations, life-saving devices or evacuation routes, when oral communication is impractical;

.1.4 the extent to which complete safety instructions have been provided to passengers in their native language or languages; and

.1.5 the languages in which emergency announcements may be broadcast during an emergency or drill to convey critical guidance to passengers and to facilitate crew members in assisting passengers.

Life-saving appliances

.2 Ability to demonstrate to passengers the use of personal life-saving appliances.

Embarkation procedures .3 Embarking and disembarking passengers, with special attention to

disabled persons and persons needing assistance. [Crisis][Evacuation] management and human behaviour training [Advanced passenger safety training] 3 Masters, chief engineer officers, chief mates, second engineer officers, officers, [ratings] and any [other] [person having responsibility for the safety of][personnel designated on muster lists to assist] passengers in emergency situations [on board passenger ships] shall [before being assigned to any shipboard duties][before being assigned to any shipboard duties]: .1 have successfully completed the approved [crisis][evacuation]

management[,crowd management] and human behaviour training required by regulation V/2, [paragraph 6][paragraphs 5 and 6], in accordance with their capacity, duties and responsibilities as set out in table [A-V/2-3][A-V/2-2bis]; and


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.2 be required to provide evidence that the required standard of competence has been achieved in accordance with the methods and the criteria for evaluating competence tabulated in columns 3 and 4 of table [A-V/2-3][A-V/2-2bis]

Passenger safety, cargo safety and hull integrity [training][familiarization]

4 [The passenger safety, cargo safety and hull integrity training required by regulation V/2, paragraph 7, for] mMasters, chief mates, chief engineer officers, second engineer officers and [persons][personnel] assigned immediate responsibility [on board ro-ro passenger ships] for embarking and disembarking passengers, [for] loading, discharging or securing cargo or [for] closing hull openings [on board ro-ro passenger ships] shall at least ensure attainment of the abilities that are appropriate to their [capacity,] duties and responsibilities as follows:

Loading and embarkation procedures

.1 Ability to apply properly the procedures established for the ship regarding:

.1.1 loading and discharging vehicles, rail cars and other cargo transport units, including related communications;

.1.2 lowering and hoisting ramps;

.1.3 setting up and stowing retractable vehicle decks; and

.1.4 embarking and disembarking passengers, with special attention to disabled persons and persons needing assistance.

Carriage of dangerous goods

.2 Ability to apply any special safeguards, procedures and requirements regarding the carriage of dangerous goods on board ro-ro passenger ships.

Securing cargoes

.3 Ability to:

.3.1 apply correctly the provisions of the Code of Safe Practice for Cargo Stowage and Securing to the vehicles, rail cars and other cargo transport units carried; and

.3.2 use properly the cargo-securing equipment and materials provided, taking into account their limitations.

Stability, trim and stress calculations

.4 Ability to:

.4.1 make proper use of the stability and stress information provided;

.4.2 calculate stability and trim for different conditions of loading, using the stability calculators or computer programs provided;

.4.3 calculate load factors for decks; and

.4.4 calculate the impact of ballast and fuel transfers on stability, trim and stress.



Opening, closing and securing hull openings .5 Ability to:

.5.1 apply properly the procedures established for the ship regarding the opening, closing and securing of bow, stern and side doors and ramps and to correctly operate the associated systems; and

.5.2 conduct surveys on proper sealing.

Ro-ro deck atmosphere .6 Ability to:

.6.1 use equipment, where carried, to monitor atmosphere in ro-ro spaces; and

.6.2 apply properly the procedures established for the ship for

ventilation of ro-ro spaces during loading and discharging of vehicles, while on voyage and in emergencies.


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Table A-V/2-1 Specification of minimum standard of competence in Basic passenger ship

[emergency] training

Column 1 Column 2 Column 3 Column 4

Competence Knowledge, understanding and proficiency

Methods for demonstrating competence

Criteria for evaluating

competence

Contribute to the implementation of emergency plans, instructions and procedures and comply with emergency procedures

[Types of emergency which may occur to a ship or on board a passenger ship] General familiarization with safety features [and corresponding safety plans] aboard ship Familiarization with the location of essential safety and emergency equipment, including lifesaving appliances Familiarization with location of emergency escape routes Location of embarkation stations Location of muster stations Importance of keeping order Awareness of the necessity of constant vigilance and for maintaining a state of readiness on board Action to be taken on discovering a potential emergency Emergency signals and the specific duties allocated to crew members in the muster list; muster stations; correct use of personal safety equipment and the action to be taken on hearing emergency alarm signals

Assessment of evidence obtained from training and/or instruction [or during attendance at an approved course or approved in-service experience and training or instruction, which all include a practical demonstration as set out in section A-VI/1, paragraph 1]

Information given to individuals, emergency response teams and passengers is accurate, relevant and timely Information keeps passengers informed as to the nature of the emergency and the actions required of them Action taken on identifying alarms or muster signals is appropriate to the indicated emergency and complies with established procedures Information given on raising alarm is prompt, accurate and clear

Contribute to the effective communication with passengers during an emergency

Ability to communicate in basic English [and body language] Ability to non-verbally communicate safety information Ability to understand the language in which emergency announcements

Assessment of evidence obtained from approved instruction or during attendance at an approved course

Information given to individuals, emergency response teams and passengers is accurate, relevant and timely







competence

may be broadcast during an emergency or drill

Information keeps passengers informed as to the nature of the emergency and the actions required of them

Observe safe working practices

Importance of adhering to safe working practices at all times Familiarization with national or international measures concerning accident prevention and occupational health Appropriate safety and protective devices available on board to protect against potential hazards Precautions to be taken prior to entering enclosed spaces Observe health and hygiene requirements on board

Assessment of evidence obtained from one or more of the following: .1 approved training programme .2 approved in- service experience .3 approved training ship experience

Safe working practices are observed, and appropriate safety and protective equipment is correctly used at all times


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Table A-V/2-2 Specification of minimum standard of competence in crowd management training


Competence Knowledge, understanding and

proficiency



competence

[Compliance][Comply] with ship's safety and emergency instructions and procedures

Knowledge of the safety [aspects][features] of the ship Knowledge of the shipboard emergency plans, instructions and procedures Location and use of essential safety and emergency equipment, including lifesaving appliances Use of applicable techniques, information and equipment to be used to deal with an emergency situation Knowledge of muster lists and emergency instructions; Knowledge of the emergency exits; and Knowledge of restrictions on the use of elevators during emergencies;

Assessment of evidence obtained from [training and/or instruction][approved instruction or during attendance at an approved course]

Actions taken in case of an emergency are appropriate and comply with established procedures

Assist passengers en route to muster and embarkation stations

Knowledge of location of embarkation stations Knowledge of location of muster stations Ability to give clear reassuring orders Ability to control passengers in corridors, staircases and passageways;

Assessment of evidence obtained from [practical training and/or instruction][an approved instruction or during attendance at an approved course, which could be part of an approved in-service or approved training ship experience]

Actions conform to establish emergency response procedures Information given to individuals, emergency response teams and passengers is accurate, relevant and timely





proficiency



competence

Ability to maintain escape routes clear of obstructions; Knowledge of methods available for evacuation of disabled persons and persons needing special assistance Ability to search of accommodation spaces Ability to Disembark passengers, with special attention to disabled persons and persons needing assistance. Importance of effective mustering procedures, including: .1 the importance of keeping order; .2 Awareness of the general reaction patterns of passengers and other personnel in emergency situations including causes of stress and consequences .3 the ability to use procedures for reducing and avoiding panic; .4 the ability to use, where appropriate, passenger lists for evacuation counts; and .5 the ability to ensure that the passengers are suitably clothed and have donned their lifejackets correctly.


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proficiency



competence

Communicate with passengers during an emergency,:

Ability to communicate in the language or languages appropriate to the principal nationalities of passengers carried on the particular route; Ability to use an elementary English vocabulary for basic instructions can provide a means of communicating with a passenger in need of assistance whether or not the passenger and crew member share a common language; Ability to communicate during an emergency by some other means, such as by demonstration, or hand signals, or calling attention to the location of instructions, muster stations, life-saving devices or evacuation routes, when oral communication is impractical; Ability to provide safety instructions Ability to understand the languages in which emergency announcements may be broadcast during an emergency or drill to convey critical guidance to passengers and to facilitate crew members in assisting passengers.

Assessment of evidence obtained from [approved] training and/or instruction

Communications are clear and effective at all times Information given to individuals, emergency response teams and passengers is accurate, relevant and timely Information keeps passengers informed as to the nature of the emergency and the actions required of them



Table A-V/2-2bis Specification of minimum standard of competence in advanced passenger safety

training for [crisis][evacuation] management[,crowd management] and human behaviour




Criteria for evaluating competence

[Compliance][Comply] with ship's safety and emergency instructions and procedures

Knowledge of the safety [aspects][features] of the ship Knowledge of the shipboard emergency plans, instructions and procedures Location and use of essential safety and emergency equipment, including lifesaving appliances Use of applicable techniques, information and equipment to be used to deal with an emergency situation Knowledge of muster lists and emergency instructions; Knowledge of the emergency exits; and Knowledge of restrictions on the use of elevators during emergencies;

Assessment of evidence obtained from [training and/or instruction][approved instruction or during attendance at an approved course]

Actions taken in case of an emergency are appropriate and comply with established procedures

Assist passengers en route to muster and embarkation stations

Knowledge of location of embarkation stations Knowledge of location of muster stations Ability to give clear reassuring orders Ability to control passengers in corridors, staircases and passageways;

Assessment of evidence obtained from [practical training and/or instruction][an approved instruction or during attendance at an approved course, which could be part of an approved in-service or approved training ship experience]

Actions conform to establish emergency response procedures Information given to individuals, emergency response teams and passengers is accurate, relevant and timely


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Ability to maintain escape routes clear of obstructions; Knowledge of methods available for evacuation of disabled persons and persons needing special assistance Ability to search of accommodation spaces Ability to Disembark passengers, with special attention to disabled persons and persons needing assistance. Importance of effective mustering procedures, including: .1 the importance of keeping order; .2 Awareness of the general reaction patterns of passengers and other personnel in emergency situations including causes of stress and consequences .3 the ability to use procedures for reducing and avoiding panic; .4 the ability to use, where appropriate, passenger lists for evacuation counts; and .5 the ability to ensure that the passengers are suitably clothed and have donned their lifejackets correctly.







Communicate with passengers during an emergency,:

Ability to communicate in the language or languages appropriate to the principal nationalities of passengers carried on the particular route; Ability to use an elementary English vocabulary for basic instructions can provide a means of communicating with a passenger in need of assistance whether or not the passenger and crew member share a common language; Ability to communicate during an emergency by some other means, such as by demonstration, or hand signals, or calling attention to the location of instructions, muster stations, life-saving devices or evacuation routes, when oral communication is impractical; Ability to provide safety instructions Ability to understand the languages in which emergency announcements may be broadcast during an emergency or drill to convey critical guidance to passengers and to facilitate crew members in assisting passengers.

Assessment of evidence obtained from [approved] training and/or instruction

Communications are clear and effective at all times Information given to individuals, emergency response teams and passengers is accurate, relevant and timely Information keeps passengers informed as to the nature of the emergency and the actions required of them

Organize shipboard emergency [evacuation] procedures

Knowledge of: .1 the general design and layout of the ship .2 safety regulations

Assessment of evidence obtained from approved training, exercises with one or more prepared emergency [evacuation]

The shipboard emergency procedures ensure a state of readiness to respond to


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.3 emergency plans and procedures The importance of the principles for the development of ship-specific emergency [evacuation] procedures, including: .1 the need for pre-planning and drills of shipboard emergency procedures .2 the need for all personnel to be aware of and adhere to pre-planned emergency [evacuation] procedures as carefully as possible in the event of an emergency situation .3 importance of muster list/station bill information

plans and practical demonstration

emergency [evacuation] situations

Optimize the use of resources

Ability to optimize the use of resources, taking into account: .1 the possibility that resources available in an emergency may be limited .2 the need to make full use of personnel and equipment immediately available and, if necessary, to improvise Ability to organize realistic drills to maintain a state of readiness, taking into account lessons learnt from previous accidents involving passenger ships; debriefing after drills

Assessment of evidence obtained from approved training, practical demonstration and shipboard training and drills of emergency [evacuation] procedures

Contingency plans optimize the use of available resources Allocation of tasks and responsibilities reflects the known competence of individuals Roles and responsibilities of teams and individuals are clearly defined

Control response to emergencies

Ability to make an initial assessment and provide an effective response to emergency situations in

Assessment of evidence obtained from approved training, practical demonstration

Procedures and actions are in accordance with established







accordance with established emergency procedures Leadership skills Ability to lead and direct others in emergency situations, including the need: .1 to set an example during emergency situations .2 to focus decision making, given the need to act quickly in an emergency .3 to motivate, encourage and reassure passengers and other personnel Stress handling Ability to identify the development of symptoms of excessive personal stress and those of other members of the ship's emergency team Understanding that stress generated by emergency situations can affect the performance of individuals and their ability to act on instructions and follow procedures

and shipboard training and drills of emergency [evacuation] procedures

principles and plans for crisis management on board Objectives and strategy are appropriate to the nature of the emergency, take account of contingencies and make optimum use of available resources Actions of crew members contribute to maintaining order and control

Control passengers and other personnel during emergency situations

Human behaviour and responses Ability to control passengers and other personnel in emergency situations, including: .1 awareness of the general reaction patterns of passengers and other


Actions of crew members contribute to maintaining order and control


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personnel in emergency situations, including the possibility that: .1.1 generally it takes some time before people accept the fact that there is an emergency situation .1.2 some people may panic and not behave with a normal level of rationality, that their ability to comprehend may be impaired and they may not be as responsive to instructions as in non-emergency situations .2 awareness that passengers and other personnel may, inter alia: .2.1 start looking for relatives, friends and/or their belongings as a first reaction when something goes wrong .2.2 seek safety in their cabins or in other places on board where they think that they can escape danger .2.3 tend to move to the upper side when the ship is listing .3 appreciation of the possible problem of panic resulting from separating families

Establish and maintain effective communications

Ability to establish and maintain effective communications, including: .1 the importance of clear and concise instructions and reports

Assessment of evidence obtained from approved training, exercises and practical demonstration

Information from all available sources is obtained, evaluated and confirmed as quickly as







.2 the need to encourage an exchange of information with, and feedback from, passengers and other personnel Ability to provide relevant information to passengers and other personnel during an emergency situation, to keep them apprised of the overall situation and to communicate any action required of them, taking into account: .1 the language or languages appropriate to the principal nationalities of passengers and other personnel carried on the particular route .2 the possible need to communicate during an emergency by some other means, such as by demonstration, or by hand signals or calling attention to the location of instructions, muster stations, life-saving devices or evacuation routes, when oral communication is impractical .3 the language in which emergency announcements may be broadcast during an emergency or drill to convey critical guidance to passengers and to facilitate crew members in assisting passengers

possible and reviewed throughout the emergency Information given to individuals, emergency response teams and passengers is accurate, relevant and timely Information keeps passengers informed as to the nature of the emergency and the actions required of


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Table A-V/2-3 Specification of minimum standard of competence in crisis management

and human behaviour



proficiency

Methods for demonstrating

competence


competence

Organize shipboard emergency [evacuation] procedures

Knowledge of: .1 the general design and layout of the ship .2 safety regulations .3 emergency plans and procedures The importance of the principles for the development of ship-specific emergency [evacuation] procedures, including: .1 the need for pre-planning and drills of shipboard emergency procedures .2 the need for all personnel to be aware of and adhere to pre-planned emergency [evacuation] procedures as carefully as possible in the event of an emergency situation .3 importance of muster list/station bill information

Assessment of evidence obtained from approved training, exercises with one or more prepared emergency [evacuation] plans and practical demonstration

The shipboard emergency procedures ensure a state of readiness to respond to emergency [evacuation] situations

Optimize the use of resources

Ability to optimize the use of resources, taking into account: .1 the possibility that resources available in an emergency may be limited .2 the need to make full use of personnel and equipment immediately available and, if necessary, to improvise


Contingency plans optimize the use of available resources Allocation of tasks and responsibilities reflects the known competence of individuals Roles and responsibilities of teams and individuals are clearly defined





proficiency


competence


competence

Ability to organize realistic drills to maintain a state of readiness, taking into account lessons learnt from previous accidents involving passenger ships; debriefing after drills

Control response to emergencies

Ability to make an initial assessment and provide an effective response to emergency situations in accordance with established emergency procedures Leadership skills Ability to lead and direct others in emergency situations, including the need: .1 to set an example during emergency situations .2 to focus decision making, given the need to act quickly in an emergency .3 to motivate, encourage and reassure passengers and other personnel Stress handling Ability to identify the development of symptoms of excessive personal stress and those of other members of the ship's emergency team Understanding that stress generated by emergency situations can affect the performance of individuals and their ability to act on instructions and follow procedures


Procedures and actions are in accordance with established principles and plans for crisis management on board Objectives and strategy are appropriate to the nature of the emergency, take account of contingencies and make optimum use of available resources Actions of crew members contribute to maintaining order and control


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proficiency


competence


competence

Control passengers and other personnel during emergency situations

Human behaviour and responses Ability to control passengers and other personnel in emergency situations, including: .1 awareness of the general reaction patterns of passengers and other personnel in emergency situations, including the possibility that: .1.1 generally it takes some time before people accept the fact that there is an emergency situation .1.2 some people may panic and not behave with a normal level of rationality, that their ability to comprehend may be impaired and they may not be as responsive to instructions as in non-emergency situations .2 awareness that passengers and other personnel may, inter alia: .2.1 start looking for relatives, friends and/or their belongings as a first reaction when something goes wrong .2.2 seek safety in their cabins or in other places on board where they think that they can escape danger .2.3 tend to move to the upper side when the ship is listing


Actions of crew members contribute to maintaining order and control





proficiency


competence


competence

.3 appreciation of the possible problem of panic resulting from separating families

Establish and maintain effective communications

Ability to establish and maintain effective communications, including: .1 the importance of clear and concise instructions and reports .2 the need to encourage an exchange of information with, and feedback from, passengers and other personnel Ability to provide relevant information to passengers and other personnel during an emergency situation, to keep them apprised of the overall situation and to communicate any action required of them, taking into account: .1 the language or languages appropriate to the principal nationalities of passengers and other personnel carried on the particular route .2 the possible need to communicate during an emergency by some other means, such as by demonstration, or by hand signals or calling attention to the location of instructions, muster stations, life-saving devices or evacuation routes, when oral communication is impractical

Assessment of evidence obtained from approved training, exercises and practical demonstration

Information from all available sources is obtained, evaluated and confirmed as quickly as possible and reviewed throughout the emergency Information given to individuals, emergency response teams and passengers is accurate, relevant and timely Information keeps passengers informed as to the nature of the emergency and the actions required of


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proficiency


competence


competence

.3 the language in which emergency announcements may be broadcast during an emergency or drill to convey critical guidance to passengers and to facilitate crew members in assisting passengers



ANNEX 2

General Comments 1 Annex 1, page 1, section A-I/14: Regulation I/14 sets out the responsibilities of companies, including that personnel on board their ships shall receive shipboard familiarization based on their duties and responsibilities (including mention of emergency duties). This is a company responsibility that is taken very seriously as an integral part of safety management systems (see also ISM, 6.3). Since the exercise of the correspondence group (CG) is the review of passenger ship specific training and there appears to be broad consensus that some of the chapter V training should be familiarization, it is proposed that the exercise may now, in reality, be simply codifying the familiarization that is already required by the STCW Convention and Code for passenger ships. In doing so, it is merely reducing the flexibility that is afforded to companies to account for the diversity of passenger ship types and personnel serving on passenger ships. However, the CG is supportive of efforts to address the ungainly organization of section A-I/14 and section B-I/14, especially where it pertains to passenger ships. Whilst section A-I/14 and section B-I/14 could be slightly amended (as in the proposal), It may be more useful to make a more significant reorganization of these sections to separate passenger ship specific familiarization from that concerning all ship types, and within that, separating familiarization for all passenger ships from familiarization for ro-ro passenger ships. The preference would be to avoid passenger ship specific content of the STCW Convention and Code being split up within the STCW and avoid duplication of passenger ship specific familiarization requirements which could be confusing. 2 Annex 1, page 2, regulation V/2, paragraph 2: .1 All personnel are already covered in the current wording of the scope. CG

Member is concerned that the addition of the term 'all' could lead to some confusion about the application of regulation V/2 requirements to personnel that do not normally fall within the scope of the STCW Convention and Code.

.2 Concur with the United States proposal to delete the phrase "engaged on

domestic voyages" wherever it appears in this document for the reasons stated by the United States representative to the correspondence group outlined in his 24 July email.

.3 The use of "Prior to being assigned shipboard duties on board passenger

ships" is a significant change and will be a huge logistical challenge. Training offerings are not expected to be given everywhere around the world as they only apply to seafarers on board passenger ships. Additionally, to meet all of the training requirements prior to the new crew member being assign duties is difficult. The group should consider a grace period.

.4 With regard to the use of "on international voyages" within the regulation,

STCW Article III Application: "on board seagoing ships entitled to fly the flag of a Party." There is no mention of international or national voyages.

.5 With regard to the use of "on international voyages" within the regulation,

this phrase is redundant as it is already covered in regulation V/2-1.


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.6 With regard to the use of "engaged on international voyages and where appropriate on domestic voyages" within the regulation, this should be removed. The STCW Convention makes it very clear what passenger ships means for the purpose of this Convention. "Passenger ship means a ship as defined in the International Convention for the Safety of Life at Sea, 1974, as amended". Hence using the words "passenger ships" only should suffice.

3 Annex 1, page 2, regulation V/2, paragraph 4: The information in the first section of table A-V/2-1 is covered in the required Safety Familiarization training required by chapter VI Section A‐VI/1. This is essentially duplicate training for the same seafarers. It is

ship specific and therefore must be given onboard. It also does not necessarily address the minimum level of interaction the normal crew members should have with passengers in case of an emergency. 4 Annex 1, page 2, regulation V/2, paragraph 5: By taking the previous crowd management training requirements and replacing them in KUP tables, it is insinuated that this now becomes certificated training that needs to be approved by the flag State. There may be some unintentional consequences of this. 5 Annex 1, page 2, regulation V/2, paragraph 6: .1 Some PSC officers would argue that all members of the crew would need

crisis management training because all of the crew are responsible for the safety of passengers. "Having responsibility for the safety of passengers" needs to be clarified. It appears clear in the summary portion of this document that Masters and officers are the intended recipient of this training, but "any person..." creates confusion.

.2 Crisis management should only be required for management level officers

as designated by the flag State, through for example, the safe manning document.

6 Annex 1, page 2, regulation V/2, paragraph 8: The CG does not agree with this text. Unless an allowance would be made for electronic records, this would result in thousands of pieces of paper that have no other practical use. We propose deleting it. To put this into perspective, as a result of the STCW Security Awareness Training a company had to add additional resources in their Human Resources department to track and document training for more than 18,000 seafarers. 7 Annex 1, page 3, section A-V/2, paragraph 1: As basic emergency training is more ship specific, it is very difficult to effectively do this "prior to being assigned shipboard duties." If the scope is on more in‐depth training for items listed on the table, it would not be

possible to have it done prior to being assigned shipboard duties (between embarkation and departure). Vessels are not in the position to have replacement crew spend time on board to only conduct training. There would not be enough room on board to accommodate the extra crew. 8 Annex 1, page 3, section A-V/2, paragraph 1.1: Under the 2010 amendments do not require that this training be "approved" training. If this is required to be approved, companies will not be able to give this training onboard unless they become an approved training centre, certified by their flag State.



9 Annex 1, page 5, section A-V/2, paragraph 3: .1 Include ratings? .2 Under the 2010 amendments, crowd management training does not need

to be approved. Preference is that this training be left to the company. 10 Annex 1, page 5, section A-V/2, paragraph 4: It needs to be clear that this is for

ro‐ro passenger ships only.

11 Annex 1, page 5, section A-V/2, paragraphs 4.3.1 and 4.3.2: Important where applicable but many ro‐ro passenger ships will not have this equipment.

12 Annex 1, page 5, section A-V/2, paragraph 4.4: Deck and engine officers or only deck? 13 Annex 1, page 8, table A-V/2-1: As written, this training seems to borrow heavily from the requirements of "Crowd Management." 14 Annex 1, page 8, table A-V/2-1, First Competency, column 2, item 3: Unclear as to what exactly is meant by "including lifesaving appliances." Lifeboats are okay, but all fire extinguishers would be impossible. 15 Annex 1, page 8, table A-V/2-1: Second Competency, column 2, item 3: As written, this implies a high degree of language ability as broadcasts may be in several different languages. Crew members already need to understand the international working maritime language e.g. English. SOLAS states that announcements should be made in one or more languages likely to be understood by passengers. See also SOLAS V/14.3 and STCW I/14, paragraph 7. 16 Annex 1, page 10, table A-V/2-2: First Competency, column 2, items 1 and 2: These would fit better under basic emergency training rather than crowd management. These two should be deleted. It is also unclear to us exactly what "knowledge of the safety aspects of the ship" entails. 17 Annex 1, page 10, table A-V/2-2: First Competency, column 2, item 3: This is very broad and does not have much to do with crowd control. If this means that for crowd control purposes, crew need to know how to use the CO2 system, then the CG does not agree. If this is as simple as knowing that boats and rafts are used to evacuate the ship, then that would be okay with us. 18 Annex 1, page 10, table A-V/2-2: First Competency, Column 2, item 4: The intent would be clearer if it stated applicable "crowd management" techniques. Regardless, it needs to be clear here as to what is actually supposed to be covered. 19 Annex 1, page 10, table A-V/2-2: First Competency, Column 2, item 7: This would fit better under basic emergency training. 20 Annex 1, page 10, table A-V/2-2: Second Competency, Column 2, Item 1: This could be interpreted as ship specific along with several other items in this list. This knowledge should be based on the role of an embarkation station and muster station, and how to find out where these are. Shipboard familiarization for crew will pick up actual locations after they join.


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21 Annex 1, page 11, table A-V/2-2: Second Competency, column 2, item 7: Some companies already have personnel and training dedicated to this task. 22 Annex 1, page 11, table A-V/2-2: Third Competency, column 2, item 1: This may not be practical on multinational cruises. Some crew must understand, but it is not possible for someone to speak five or six languages. This is an organizational issue and not practical crowd control. That being said, crew language requirements are already covered by SOLAS chapter V, regulation 14.3 and STCW I/14, paragraph 7. Crew already need to be able to speak and understand the working language of ship. 23 Annex 1, page 12, table A-V/2-2: Third Competency, column 2, item 5: This implies a high degree of language ability in multiple languages. Is this supposed to read "Ability to understand at least one of the languages...?" If so, then this would be acceptable. 24 Annex 1, page 20, table A-V/2-3: First Competency, column 2, Last item: This seems to be the only substantive change to the existing table. Correspondence Group member does not believe there is any value in adding this change.

***



ANNEX 3

TABLE 1: Existing passenger ship specific training requirements in the STCW Convention and Code Regulation V/2, paragraph 1, states that the regulation applies "to masters, officers, ratings and other personnel serving on board passenger ships engaged on international voyages".

Name of training Type of training

Applicable personnel

Timing of training Evidence of training

Refresher training?

Training in crowd management

Training Masters, officers and other personnel designated on muster lists to assist passengers in emergency situations on board passenger ships

Prior to being assigned shipboard duties on board passenger ships

Documentary evidence

Yes

Safety training Training Personnel providing direct service to passengers in passenger spaces on board passenger ships



No

Training in crisis management and human behaviour

Approved training

Masters, chief engineer officers, chief mates, second engineer officers and any person designated on muster lists of having responsibility for the safety of passengers in emergency situations on board passenger ships



Yes

Training in passenger safety, cargo safety and

hull integrity

(Approved?) training

Masters, chief engineer officers, chief mates, second engineer officers and every person assigned immediate responsibility for embarking and disembarking passengers, loading, discharging or securing cargo, or closing hull openings on board ro-ro passenger ships



Yes



TABLE 2: Proposed approach to passenger ship specific training in the STCW Convention and Code

Regulation V/2, paragraph 1 states that the regulation applies "to masters, officers, ratings and other personnel serving on board passenger ships engaged on international voyages".

Level Name of training Type of training

Applicable personnel

Timing of training (location of

training)

Evidence of training

Refresher training?

1 Basic Emergency Familiarization

Shipboard familiarization

Personnel serving on board passenger ships, […], appropriate to their capacity, duties and responsibilities

On board Documentary evidence

Yes (every time sign on)

2 Crowd Management

Training

Training Masters, officers, ratings and other personnel that are designated on muster lists to assist passengers in emergency situations on board passenger ships

Ashore/On board Documentary evidence

Yes

3 Training in Crisis Management and Human Behaviour

Approved training

Masters, officers and personnel that are designated on muster lists as having immediate responsibility for passengers in emergency situations on board passenger ships

Ashore Certificate of proficiency

Yes

- Passenger safety, cargo safety and

hull integrity familiarization for

personnel on board ro-ro

passenger ships

Shipboard familiarization

Masters, officers and personnel that are assigned immediate responsibility on board ro-ro passenger ships for embarking and disembarking passengers, loading, discharging or securing cargo, or closing hull openings

On board Documentary evidence

Yes (every time sign on)

___________

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