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#RevenueSummit San Francisco 2017 - Daniel Barber - ABM in Action: How Datanyze Executes Account...
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Transcript of #RevenueSummit San Francisco 2017 - Daniel Barber - ABM in Action: How Datanyze Executes Account...
ABM in ActionHow Datanyze Executes Account-Based Marketing Strategies
Daniel Barber is the VP of Sales at Datanyze. Prior to Datanyze, Daniel led revenue for Node.io, built and scaled sales teams at ToutApp (backed by Andreessen Horowitz) and Responsys (acquired by Oracle for $1.5B in December 2013). He also serves as an advisor on go-to-market strategy with several high-growth startups.
DANIEL BARBERVP of Sales
Overview
Datanyze doesn’t just talk about ABM
Tools that enable the strategy
Why we know it works
Define Target Accounts Identify Key Stakeholders
Align Sales and Marketing Around Strategy
Execute Targeted Campaigns
Measure Your Results
Key Steps of Account-Based Marketing
Step 1
What characteristics does Datanyze use to define target accounts? CRM or Marketing Automation platform (tech) + size of marketing and sales
team
Datanyze uses Datanyze to define low, medium, high priority targets based on: Tech stack sophistication
DEFINE TARGET ACCOUNTS
Tech SophisticationLOW MEDIUM HIGH
Marketing
Email Marketing: MailChimp, AWeberAnalytics: GoogleAds: FB, AdWords
Marketing Automation: HubSpot, Act-OnAnalytics: Google, Hotjar, MixpanelAds: FB, AdWords, Bing, AdRoll
Marketing Automation: Pardot, Marketo, EloquaAnalytics: Google, Segment, Mixpanel, Tableau, DomoAds: FB, AdWords, Bing, AdRoll, Outbrain, BrightRoll, Tag Manager
Sales CRM: Google Sheets, noneEmail: Gmail, Outlook
CRM: Base, Close.io, PipeDriveSales Automation: YeswareContact Data: LinkedIn Sales Navigator
CRM: Salesforce, MS DynamicsSales Automation: Outreach, ToutApp, SalesLoft, Engagio
IT/Website
Hosting: GoDaddy, 1&1CMS: Squarespace, Wix
Hosting: Digital Ocean, AWSCMS: WordPress, DrupalCDN: CloudFlare, Fastly
Hosting: Self-hostedCMS: CustomCDN: Akamai, Dyn
HR General: ZenefitsRecruitment: ZipRecruiter, Workable
General: Zenefits, Namely, JazzRecruitment: LinkedIn, Lever, Jobvite, Greenhouse
General: Oracle HCM, Sage, Workday, ADPRecruitment: Taleo, SuccessFactors, ICIMS
Step 2
● Who are the key players in a deal for Datanyze? Champion (sales or marketing)
Evaluator (sales or marketing ops)
Signer (VPS or VPM)
IDENTIFY KEY STAKEHOLDERS
Step 3
● Culturally Create “Revenue Team” – CRO, Marketing Dir., Mar Ops, Sales Ops, VPS
& Sales Development Manager Joint meetings Agree on success metrics Define handoff/coordination
Technologically Agree on the tools that will measure results and help coordination
ALIGN SALES AND MARKETING
Step 4
● Lead-to-account matching allows you to pick off target accounts defined using Datanyze.
● Target all the right people identified through Datanyze with both marketing campaigns and Outreach.io cadences.
● Lead routing helps define rules of engagement by delineating who owns what. It also ensures any inbound activity from target accounts automatically gets sent to the right rep.
EXECUTE TARGETED CAMPAIGNS
Inbound Flow
Enrichment
Scoring MQL
Conversion
DQ
Customer
Open Opp
Demo Request
Tiered
Un-tiered
CSM
AE
Alistair!
SDR
Alistair!
MQL PrioritizationDa
y 1
Day
2
Day
3
Day
4
Day
7
Day
14
40% Conversion
Email Sequence + Voicemail
Firs
t Res
pons
e <
5 m
inut
es
Alistair Shipley aka “Market Response
Lead”
The Datanyze Program
The Datanyze Program
The Datanyze Program
The Datanyze Program
You don’t want to be on this graph… (SLAs)
Response time will always matter
Step 5
● Track the key metrics defined by both sales and marketing teams.
● Use LeanData attribution to look at influence of all sales and marketing touches on opportunities associated with accounts.
● Customizable weighting by campaign member status for the most accurate attribution.
MEASURE YOUR RESULTS
Step 5
!!! HACK ALERT !!!Bring in sale touches as campaigns
so you can track those too. It’s super cool!
Sales vs. Marketing Attribution
SALES CAMPAIGN RESPONSES MARKETING CAMPAIGN RESPONSES
• SDR email responses• SDR call connects
• Ebooks/Webinars• Events• Trial signups• Blog
Sales vs. Marketing Attribution
SALES CAMPAIGN RESPONSES MARKETING CAMPAIGN RESPONSES
• SDR email responses• SDR call connects
• Ebooks/Webinars• Events• Trial signups• Blog
NOT inbound vs outbound attribution!
Campaign Weights
Outbound campaigns and in-person responses are weighted more heavily.
Datanyze Technology Stack