Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 1 Section 505 – Philadelphia...
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![Page 1: Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 1 Section 505 – Philadelphia September 20, 2006 “Early Bird” Program Meeting ASQ “Make Good.](https://reader036.fdocuments.us/reader036/viewer/2022070401/56649f175503460f94c2e849/html5/thumbnails/1.jpg)
Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 1
Section 505 – Philadelphia
September 20, 2006“Early Bird”
Program MeetingASQ “Make Good Great”
Richard A. LittsRick
Region 5 Regional Director2005-2007
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 2
Agenda
• Overview of Region 5• Philadelphia Section• Society Update• ASQ Strategic Themes• Plan for Region 5 2005 – 2007• Member Value Summit• Volunteer Excellence Award (VEA) SAC-4• Education Training Board (ETB)• Region 5 Quality Conference Fall 2007• What would Philadelphia Section 505 like
to see?
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 3
Society Membership
• 7/1/04 100,881
• 7/1/05 94,200
• 7/1/06 93,715
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 4
ASQ Members
• Manufacturing 65.2%• Service 19.2%• Health Care 4.5%• Government 3.1%• Education 2.2%• Other 5.8%
• 68% are 33-55 Years of age• 23% are Female
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 5
Section 505 – PhiladelphiaRegion 5 11 Sections
500 Lehigh Valley 466501 North Central Pa. 165502 Baltimore 719503 Harrisburg 536
505 Philadelphia 1182506 Delaware 368508 Southern Jersey 198509 Washington (DC) & Maryland Metro 702510 Reading 238511 Northern VA 742512 Delmarva 74
TOTAL 5384»
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 6
Society Update
• Living Community Model (LCM)– Student– Forum – Interest in Q-Specific Industry or
topic– Associate – Interest in Q-Tools & Techniques– Regular– Senior– Fellow– Sustaining – Company Site Specific– Organizational (Pilot)
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 7
Section 505 – Philadelphia
• Forum 2• Student 12• Associate 16• Regular 779• Senior 348• Fellow 15• Sustaining 5• Organizational 5• Total 1182
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 8
ASQ Retention Rate
• Society 71.4%
• Philadelphia 72.9%
• Region 5 73.7%
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 9
Philadelphia Compared to Other Sections
1. Minnesota 2588 75.9%2. Toronto 18563. Chicago 17584. Greater Detroit 17595. Milwaukee 15056. Atlanta 14077. Orange Empire 13188. Silicon Valley 12779. Boston 123110.Philadelphia 1182
72.9%
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 10
Why ASQ Members Value Membership
1. Networking2. Training, Certification, Events3. Stay up to date with Quality Progress4. Flexible Levels of Membership5. Identify self as striving for excellence6. Grow profession with Body of
Knowledge (BoK)7. Articles/White Papers
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 11
Why ASQ Members Value Membership
8. Web-based training courses
9. Resources for certification preparation
10.ASQ worlds’ leading authority on everything Quality for the past 60 years and will be for generations to come
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 12
Overview of the Section Volunteer Community
A Resource for Section Members and Leaders
“Michael Manteuffel”
Region 5Community Care Administrator
1-800-248-1946
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 13
2005 – 2007 Plan for Region 5
• Visit all 11 Sections• Appoint Several Deputy Regional Directors• Section Ideas regarding working
together/sharing resources• Promote Volunteer Excellence Award (VEA)• Promote Fellow Membership• Provide Regional Member Leader Training• Implement RD – DRD’s - Section Chairs
Communication Channel
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 14
Changes
• Board of Directors
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 15
Vision
• By making quality a global priority, an organizational imperative, and a personal ethic, the American Society for Quality becomes the community for everyone who seeks quality technology, concepts, or tools to improve themselves and their world
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 16
Global Community – World Partners
• Hong Kong Society for Quality (HKSQA)
• Japanese Union of Scientists and Engineers (JUSE)
• Korean Standards Association
• Singapore Quality Institute (SQI)
• European Organization for Quality (EOQ)
• Excellence Finland
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 17
Global Community – World Partners• Excellence Ireland• Spanish Association for Quality (AEC)• German Society for Quality• Israel Society for Quality (ISQ)• Instituto Profesional Argentino para la
Calidad y la Excelencia (IPACE)• National Quality Institute (Canada)• PGQP – Regional Program of Quality
and Productivity (Brazil)
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 18
Roles and Long Term Objectives
• To be stewards of the quality profession by providing member (customer) value.
• To be stewards of the quality movement by providing increased society value from ASQ activities.
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 19
Priority Strategic Themes
1. Support the quality professionals and practitioners in their efforts to grow in value in the workplace and community.
2. Prove and communicate the economic case for quality.
3. Assure that a vital, growing Body of Knowledge is accessible to everyone.
4. Become the community of choice for quality.5. Grow the use and impact of quality in every
segment of the economy.6. Make sure the world knows the importance and
value of quality.
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 20
Society Update
• Bylaws–Section Operating Agreement (SOA)–Members Voted on National Bylaw
Revisions 4/16/05
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 21
What does this mean for section leadership?
Members Elect – Chair, Secretary & Treasurer• Officers – chair-elect/vice chair position not required.
Create section policy for additional officers.
• Chair Appoints Committee chairs – Audit, Membership, Nominating required. Create policy for standing committees. HQ position descriptions must be used for required positions.
• Elections – specifics removed; sections determine timeline to meet reporting requirements
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 22
Member Value Summit
• October 2005
• Milwaukee WI
• ASQ Leadership - Headquarters
• Section Affairs Council (SAC)
• Section Leaders
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 23
Member Value Summit - Purpose
• The Future of ASQ and Quality: An introspective look at the ASQ Vision, and future direction of ASQ and quality.
• Questions:1. Why do people become members?2. Why do people renew membership?3. Why do members volunteer?4. What are members’ value expectations from
ASQ5. What do we do NOW to enhance member
value?
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 24
Member Value Summit
• Summit Outcome Activity Report (SOAR)
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SOAR Office Leadership
• ML Communications– Connie Faylor– Laurel Nelson-Rowe
• Body of Knowledge– Sue Jacobs– Chris Bauman, Bill
Tony
• SOAR Project Office– Grace Duffy– Paul Borawski
• Architecture– David Little– Karla Riesinger
• Education and Training– Larry Smith– Brian LeHouillier
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 26
Key Theme #1 Education and Training
• Design Team Assignment from Summit:
• Create a unified vision of how the Society carries out its training and education in today’s world, in a way that is responsive to the needs of member and customer and best utilizes sections, divisions, and headquarters capabilities.
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Education and Training Vision Task Force
Progress to Date:
• Vision statement created
• Voice of Customer training for ASQ staff
• Benchmarking possible partners
• Modular Development sub-team up and running
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 28
Key Theme #2 Member Leader Communication
• Design Team Assignment from Summit:
• Create a system responsive to the needs of member leaders to be known, be involved, and have access to the information they need.
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Member Leader Communications
Task Force
Progress to Date:
• As-is model communicated
• Friday Fast Facts debuted June 30
• Continues reducing duplication
• ML Training
• Role Descriptions
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 30
Key Theme #3 Body of Knowledge
• Prepare the known knowledge of quality for best use in the quality community and assure a vital flow of new knowledge.
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Body of KnowledgeTask Force
Progress to Date:
• Reviewed vision
• Compiled “as is” model and macro process
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 32
Summary
• This is a strong response to Summit• All three themes are provided for as
Essential Activity on next year’s Business Plan.
• The themes are large projects involving change (we’re not so good at enabling change)
• Apply the knowledge we’re learning about change leadership
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 33
Volunteer Excellence Award (VEA)
• Section Affairs Council (SAC) Policy No. SAC-4
• Sections can award up to two per year
• Recognize–Individuals or–Teams
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 34
VEA
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 35
Education Training Board (ETB)
• Training Programs for Members• eLearning – Need Help!
– Course Reviewers– $100.00 Honorarium– RU’s (Recertification Units)– CEU (Continuing Education Units) completion of
course– Course Completion Certificate
• Interested? Contact Dave Little [email protected]
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 36
Section 505 – Philadelphia
• What would Section 505 members want to see from ASQ Headquarters, Section, Region 5 or Regional Director????
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Rev. 0 092006 505 Philadelphia Program Meeting RD Presentation 37
Section 505 – Philadelphia
• Thank You for attending. It is appreciated!
• Enjoy the Main Event
• Have a safe trip home!!!
• See you at an ASQ Event!
ASQ “Make Good Great”