Rethinking customer behaviour in digital payments
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Rethinking Customer Behavior in Digital Payments Stone Atwine CEO/Founder, http://remit.ug Cards & Payments East Africa
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Transcript of Rethinking customer behaviour in digital payments
![Page 1: Rethinking customer behaviour in digital payments](https://reader035.fdocuments.us/reader035/viewer/2022070514/587eae031a28abbb688b4911/html5/thumbnails/1.jpg)
Rethinking Customer Behavior in Digital
Payments
Stone AtwineCEO/Founder, http://remit.ug
Cards & Payments East Africa
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Digital Payments are awesome but…
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something is wrong…
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400 million internet connections in
Africa
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1 billion people in Africa
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1 billion devices in Africa
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it’s about people, not devices…..
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what does the customer really
want?
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what we are building
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what we think we are building
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what the customer wants
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Solid Performance
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Affordability
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Interoperability
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Simplicity
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Trust
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Instant Support
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What the new customer wants:
•Solid Performance•Affordability•Interoperability•Convenience & Simplicity•Trust•Support, here and now