Rethink the Public Library
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Transcript of Rethink the Public Library
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
CILIP and LAI, Belfast, April 2015
Rethinking the Public Library
1 Library in Society
2 The Digital Library 3 Library as Space
4 Partnerships and User
Involvement
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
New citizens
The “new elderly"
Demography
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
Demography
30 % fewer young people..
..than when I was young!
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
The social excluded
Polarisation?
40 % of the labour force
has no vocational education
20 % of youth does not get
education beyond
secondary school
15 – 20 % of population
are illiterate = 1 mio people
Larger gap between
information strong and
information weak citizens?
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
Citizen = consumer?
Increasing individualization The political consumer Self-reliant Demand for quality Leisure time is a limited resource
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
0
200
400
600
800
1000
1200
1400
More than 60 % decrease in number of service points in Denmark since
1980!
Fewer libraries..
.
A well known innovation strategy in the public sector..
But the public sector is in a state of permanent crisis, and the fight on resources is intense..
Send more money..
Reinvent the library new ways of professionalism
new products new alliances
new ways of funding
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
A new library model for the knowledge society Danish Digital Library The ’Open Library’ Partnerships
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
A new model for the contemporary public library A vision for the Danish Digital Library Recommendations on the ’Open Library’ Partnerships as development tools
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
The modern library
D. Skot-Hansen et. al. Royal School of Library and Information Science
Cognition/information
Engagement
Innovation Empower-ment
Infrastrucure for digital objects
+ Collaboration on purchasing
+ Promotion and mediation
Danish Digital Library
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
All Danish municipalities has joined!
Idea
Liberate data and information
Create relations between data
Make the users knowledge visible and useful
Place information in a meaningful context for the users ..by using open source software and forming communities for development
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
User transactions
Application layer
Concept
O
Sources
O m
Presentation
Harvesting and
indexing
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
Shared Library
automa-tion
system
The well (data repository) The well (data repository)
The well (data repository)
The well (data repository)
User transactions
Application layer
Started spring 2000
Editor based in Aarhus, production distributed
Cooperation with nationwide public service TV and radio broadcast
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
Watch movies with your borrowers card on filmstriben.dk
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
Started October 2011
Co-op with +130 publishers
Build on TING
Technical integration to Fiction
Literature portal
Integration to OPAC’s
Library ebook-service
Integrated e-content
My loans/account
New media/ services
Recommen- dations
News from the library
Events
Search
General info
Reservations - SMS services
Film and movies
E-sound books
E-music
E-books
E-content from
the library:
E-books
E-sound books
Music
Film..
..in Websites from e.g. educational institutions
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
From Information searchable anywhere
To What is only possible to experience in the library
Space for media The space as a media
On-line On-site
Information Meaning and significance
Facts Reliability
Encounter with information Encounter with people
Well informed Eksperimental
Visitor Resource
Neutrality Sensuous
Serious Playful
Programme Events
The library as a space
Ivar Moltke, Create
From Space for Media to Space for People
Libraries are low intensive meeting places and creators of social capital and trust..
Ragnar Audunson, Oslo University college, Dept. of
Journalism, Library and Information Studies, Oslo, Norway
Scan point
Remember this book
Others have also borrowed..
Titles by same author
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
All Danish public libraries participate
Universe – basic figures and changing themes – also in the physical libraries
Palle’s Gift Shop
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
Interaction
Distance
Short term Long term Sponsorships Short duration
Donations, gifts
Volunteers as consultants
Advocacy campains
Co-production R & D
Business development projects
Branding
Sponsorships Long duration
Networks, clubs
Innovation in hybrid organisations
Dialogue on services
Partnership strategy
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
Therefore partnerships..
New resources and skills in the library Knowledge and inspiration from others Increased network
Increased diversity and quality in service production
Enhanced communication and marketing Legitimization New ambassadors
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
A British idea: The Mash-up library
LOCAL ARCHIVE
ARKIV Archive
YOUTH
MEETING
ROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS
SERVICE
HOME-
WORK
HELP
COMMUNITY
CENTER
CAFÉ
STUDY SUPPORT JOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE E
XH
IBIT
ION
S
FAMILIES
Partner activities
Q AND A
HEALTH
COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET AREA
TO
DD
LE
RS
/C
HIL
DR
EN
REA-DINGTRAI-NING
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
Urban performance depends not only on the
city’s hard infrastructure, - physical capital,
but also, and increasingly so, on the
availability and quality of knowledge,
communication and social infrastructure,
- human and social capital.
”Smart Cities in Europe”, Caragliu, m.fl., Amsterdam Free University, 2009
LESSONS LEARNED
Make partnerships
Co-create and co-produce
Integrate user generated knowledge in services
Liberate the library from analog media - gradually!!!
Think value chains, formats and ”universes” in service
production
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
LESSONS LEARNED
Make space for prototyping in the physical library
Increase ties between other public sector activities and
libraries
Think ’relations’ rather than ’transactions’
Advocate and campain
Be where the users are
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
A question for you..
To which problems in society is your library the answer?
Rolf Hapel, Borgerservice og Biblioteker, Aarhus Kommune
A space for co-operation A place for dialogue, knowledge, ideas and inspiration An open and informal learning space A unique place for children
The Vision