Retailers)don’t)need)to)match)compe2tor)prices)to)be ... ·...

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1 Disclaimer: All pricing decisions are at the sole discre4on of the retailer. Promo4on Op4miza4on Ins4tute | Fall Summit 2015 | Dallas Tx Know Your Shopper | Price Perception Source: Willard Bishop, PPS, Retail Pricing Cer9fica9on Workshop Not All Shoppers Know the Price of Everything Consumer Perceptions of Total Store Price Differentials 4-5% 5-8% Retailers don’t need to match compe2tor prices to be considered “even”

Transcript of Retailers)don’t)need)to)match)compe2tor)prices)to)be ... ·...

Page 1: Retailers)don’t)need)to)match)compe2tor)prices)to)be ... · Promo4on+Op4mizaon+Ins4tute+|+Fall+Summit2015+|+Dallas+ Tx+ Disclaimer:+All+pricing+decisions+are+atthe+sole+discre4on+of+the+retailer.+

1 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Know Your Shopper | Price Perception

Source:    Willard  Bishop,  PPS,  Retail  Pricing  Cer9fica9on  Workshop  

Not All Shoppers Know the Price of Everything

Consumer Perceptions of Total Store Price Differentials

4-5% 5-8%

Retailers  don’t  need  to  match  compe2tor  prices  to  be  considered  “even”  

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2 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

How to Win? | Kellogg’s Approach to Pricing

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3 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

•  Role  of  the  Category  

•  Zone  Pricing  

•  Comping  Strategy  

•  Role  of  Promo2ons  

•  Shopper  Segmenta2on  

•  Pricing  Decision  Process  

•  Other  Key  Factors?  

Know Your Account | Understand your account pricing Strategy?

Account X

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4 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

How to Win? | Kellogg’s Approach to Pricing

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5 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Optimize Price & Sales | 4 Key Steps

Retailers  can  achieve  op4mal  shelf  prices  by  understanding  the  following  factors  for  each  item/promoted  group:  

Kellogg’s  has  the  tools,  people,  and  experience  to  provide  insights  to  drive  increase  in  sales  and  profit  

 Impact  of  Price  Change  on  Sales?  

 Price  Threshold  and  Gap  

 Role  of  Category  and  Items  

 Situa4on  Assessment  1

2

3

4

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6 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Optimize Price & Sales | Situation Assessment

Total  US  

2.01 2.11

2.39

Unit Price - Feat & Disp Unit Price Base Unit Price

2.00

2.40

2.68

14% Discount

26% Discount

34%

66%

Promo/No  Promo  

4.41 4.68 4.79 4.93

5.24 5.40

2.84 3.12 3.39

Pricing   Pricing  

2.58 2.82 2.93

7% Discount

12% Discount

9% Discount

16% Discount

24%

76%

31%

69%

No Promo Promo

Retailer  X   Retailer  X  

Product A

Product B

Product C

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7 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Source:  Kellogg  Global  Revenue  Management  

Optimize Price & Sales | Leverage science to define role of each item in the category

Response to Promoted Price

Res

pons

e to

She

lf Pr

ice

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8 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Optimize Price & Sales | Using price quadrant technique, roles can be defined by item

Source: Global Revenue Management – Nielsen Pricing Models Spring 2015

Kelloggs  |  Retailer  X  |Category  A  

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9 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Price Gaps

Optimize Price & Sales | Base Price Thresholds/Gaps

•  Pricing  thresholds  represent  psychological  unwillingness  to  pay  beyond  certain  price  points  

   •  Proper  management  of  base  

price  threshold  can  add  2-­‐10%  addi4onal  sales  on  the  shelf  

•  Op4mize  gap  vs  compe44on  and  develop  guidelines  to  stay  compe44ve  

Price  Sensi2vity  

Thresholds

Stay  Within  Major  Price  Thresholds  

Stay  Compe22ve  vs.  Compe22on  

Source: Global Revenue Management – Nielsen Pricing Models Spring 2015

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10 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Optimize Price & Sales | Leverage Science and Art to Deliver Goals of Pricing Strategy

*Pricing  Models  include:  Nielsen  pricing  tools  and  Home  grown  models  

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11 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Agenda

•  Revenue  Management  Discipline          BenneN  

•  Pricing  Challenge            Malik    

•  How  to  Win?  |  Kellogg’s  Approach  to  Pricing      Malik    

•  Does  EDLP  Work  for  Highly  Merchandized  Categories?  Malik  •  Case  Study  #  1  |  Base  increases  but  incremental  sales  drops  •  Case  Study  #  2  |  Increased  merchandizing  delivers  success  

•  Key  Take-­‐aways            Malik  

•  Q&A                All  

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12 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Background:  •  Retailer  wanted  to  improve  price  percep4on  •  Implemented  lower  prices  on  shelf  across  all  manufacturers  •  Started  to  share  display  between  private  label  and  branded  manufacturers  

Case Study | Retailer #1

At end of 6 months, panel and scanner data trends were not favorable…...

Source:  Global  Revenue  Management  Analysis  |  Retailer  A  

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13 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Key  Takeaways:  •  Ini4al  growth  in  base  sales  may  not  make  up  for  incremental  losses  •  Success  in  EDLP  may  take  awhile…..pa4ence  is  needed!  •  Loss  of  pantry  loading  and  HH  penetra4on  

Case Study | Retailer # 1  

Dollar Grew after 5 years!

A number of tweaks were made to EDLP strategy to make it work…...…

Source:  Global  Revenue  Management  Analysis  |  Retailer  A  

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14 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Background:  ‒  Implemented  EDLP  in  collabora4on  w/retailer  to  improve  sales  for  product  

X  and  Y    -­‐  decreased  shelf  price  by  20%  ‒  U4lized  mul4ple  price  strategy  on  shelf  (2/$5)  ‒  Nego4ated  retailer  margin  decrease  (3-­‐7%)  and  addi4onal  display  ac4vity  

Case Study | Retailer # 2  

Key  Takeaways:  ‒  EDLP  for  high  base  price  elas2city  categories  can  work  with  retailer  

support  ‒  Nego2ate  strong  merchandizing  to  improve  chances  of  success  

At end of 7 months, scanner data trends were favorable…...

Product  X Product  Y

Source:  Global  Revenue  Management  Analysis  |  Retailer  B  

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15 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Agenda

•  Revenue  Management  Discipline          BenneN  

•  Pricing  Challenge            Malik    

•  How  to  Win?  |  Kellogg’s  Approach  to  Pricing      Malik    

•  Does  EDLP  Work  for  Highly  Merchandized  Categories?  Malik  •  Case  Study  #  1  |  Base  increases  but  incremental  sales  drops  •  Case  Study  #  2  |  Increased  merchandizing  delivers  success  

•  Key  Take-­‐aways            Malik  

•  Q&A                All  

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16 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

EDLP for Highly Merchandized Categories | Key Take-Aways  

Typical  outcomes    

•  Significantly  more  incremental  dollar  loss  than  base  gain  for  highly  merchandized  categories  

•  Retailer  less  inclined  to  merchandise  

•  Consumer  less  inclined  to  stockpile  

•  Less  expandable  consump4on    

•  Retailer  margin  and  profit  erosion  

•  Success  may  take  a  while  

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17 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

EDLP for Highly Merchandized Categories | Key Take-Aways

 We  will  need  to  work  together  smartly  with  consumer  and  POS  data  

•  Consumer  reac4on  is  not  always  intui4ve:    Your  consumer  may  respond  differently  than  other  retailers’  to  this  change  

•  Clearly  define  role  of  each  item  

•  Leverage  pricing  and  promo4on  tools  

•  Strong  merchandizing  plan  

•  Communica4on  and  collabora4on  is  vital  

• Measure  and  adjust,  as  needed  

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18 Disclaimer:  All  pricing  decisions  are  at  the  sole  discre4on  of  the  retailer.  Promo4on  Op4miza4on  Ins4tute  |  Fall  Summit  2015  |  Dallas  Tx  

Q & A