Retail Market Subcommittee Retail Market Subcommittee Update to TAC Update to TAC

Kathy Scott

March 26, 2015 1

Retail Market Subcommittee (RMS) Retail Market Subcommittee (RMS) 2015 Goals 2015 Goals

Align Retail Market Subcommittee Goals with TAC goals and the strategic vision of the ERCOT Board of Directors.

Maintain market rules that support Retail Market processes that are consistent with PURA and PUC.

Support the appropriate incorporation of demand response and load participation in the Wholesale market.

Explore and Implement Retail Market Enhancements. Facilitate market enhancements necessary to leverage the capabilities of Advanced

Metering Systems in the retail market. Maintain market rules that support open access to the ERCOT retail market. Continue to work with ERCOT to develop Protocols and other market improvements that

support increased data transparency and data availability to the market. If board approved, support all phases of the Retail Data Transport Upgrade to NAESB

EDM and ERCOT’s implementation of a new Retail Testing Environment, including planning, execution, testing and market education & communication.

Sunset MarkeTrak Task Force, if plan is developed and finalized to transition all MarkeTrak Taskforce responsibilities to the Texas Data Transport Working Group.

Assess and develop Retail Market training initiatives.

03/03/15 RMS Vote: These 2015 RMS Goals were Unanimously Approved by RMS and RMS Recommends TAC’s Approval of our 2015 Goals as listed above.

March 26, 2015 RMS Update to TAC 2

Microsoft Word 97 - 2003 Document

RMGRR126 Voting RMGRR126 Voting Recommendation Recommendation RMGRR126, Additional ERCOT Validations for Customer Billing Contact Information File ◦ This Retail Market Guide Revision Request (RMGRR) requires ERCOT to validate

that the submitting Competitive Retailer’s (CR’s) DUNS Number (DUNS #) and the Electric Service Identifiers (ESI IDs) provided in the Customer Billing Contact Information file are valid in the ERCOT registration system.

◦ 02/03/15 RMS: RMS unanimously Approved RMGRR126 with TX SET January 26, 2015 comments. Impact Analysis review scheduled on March 3, 2015 RMS meeting.

◦ 03/03/15 RMS Impact Analysis Review and Vote: Cost Between $35k and $55k The timeline for implementing this Retail Market Guide Revision Request (RMGRR) is

dependent upon ERCOT Board prioritization and approval. Please see the Project Priority List (PPL) for additional information.

Estimated project duration: 4 to 6 months No Impacts to ERCOTs Staffing

◦ 03/03/15: RMS Unanimously Approved RMGRR126 Impact Analysis with a Priority of 2015 and Rank of 1290.

◦ 3/12/15: PRS Unanimously Approved RMS’ recommendation.

03/26/15: RMS Unanimously Recommends TAC’s Approval of RMGRR126 with a Priority of 2015 and Rank of 1290.

March 26, 2015 RMS Update to TAC 3

RMGRR128 Voting RMGRR128 Voting Recommendation Recommendation

RMGRR128, Reinstate Critical Care Status After Resolution of an Inadvertent Gain (Vote)  ◦ This Retail Market Guide Revision Request (RMGRR) provides guidelines for

a Competitive Retailer (CR) to request that a Transmission and/or Distribution Service Provider (TDSP) restore a critical care status to an Electric Service Identifier (ESI ID) that may have been removed from the ESI ID due to an inadvertent gain.02/03/15 RMS: RMS unanimously Approved RMGRR128 with TX SET January 26, 2015 comments. Impact Analysis review scheduled on March 3, 2015 RMS meeting. 03/03/15 RMS Impact Analysis Review and Vote:

No project required. This Retail Market Guide Revision Request (RMGRR) can take effect upon the Technical Advisory Committee (TAC) approval. No impacts to ERCOT’s Staffing

03/03/15: RMS Unanimously Approved RMGRR128

◦ 03/26/15: RMS Unanimously Recommends TAC’s Approval of RMGRR128.

March 26, 2015 RMS Update to TAC 4

Retail Market Training Taskforce (RMT Retail Market Training Taskforce (RMT TF)TF)

RMS unanimously Approved the Creation of our New Retail Market Training Taskforce (RMT TF). ◦ “Save the Date”:

Kick-Off Meeting scheduled April 15, 2015 at 1:00 PM ERCOT Met Center Conference Room 206B and via Web

Conference http://www.ercot.com/calendar/2015/4/15/58873

WebEx Conference Teleconference: 877-668-4493 Meeting number: 650 587 061 Meeting password: Rmttf

Leadership: Debbie McKeever – Oncor Sheri Wiegand – TXU Energy Tomas Fernandez - NRG

March 26, 2015 RMS Update to TAC 5

RMGRR129 Pending Voting RMGRR129 Pending Voting Status:Status:

RMGRR129, Revision to Customer Rescission Completion Timeline (Vote)◦ This Retail Market Guide Revision Request (RMGRR) provides

additional guidelines regarding specific timing and responsibilities for a Competitive Retailer (CR) to complete a Customer Rescission MarkeTrak issue after completion of a Switch Request. Once a Customer Rescission MarkeTrak issue has been submitted, the losing CR has two Business Days to agree to the Customer Rescission MarkeTrak issue, and another two Business Days to send a backdated 814_16, Move-In Request, once the Transmission and/or Distribution Service Provider (TDSP) has updated the MarkeTrak issue status to “Ready to Receive.” 03/03/15 Language Review and Vote: RMS unanimously

Approved RMGRR129 as recommended by the MarkeTrak Taskforce (MTTF).

04/07/15: RMGRR129 Impact Analysis review will be considered by RMS

March 26, 2015 RMS Update to TAC 6

Pending Voting Items Status: Pending Voting Items Status: Texas Standard Electronic Transaction

(SET) Working Group Procedures (Vote) and

Texas Standard Electronic Transaction (SET) Implementation Guides Change Control Process (Vote)

Note: TX SET Implementation Guides Change Control Process supports NPRR668 (Tabled at TAC):

Due to several redline changes that were made prior to RMS that requires TX SET’s discussion and consensus both of these votes were postponed until the April 7th RMS meeting.

March 26, 2015 RMS Update to TAC 7

Smart Meter Texas Portal Change Smart Meter Texas Portal Change Requests: Requests: RMS Voting Update:

◦AMWG Change Requests 2015-030 through 2015-039 (Vote) Change Control 2015-030, 2015-031,

2015-032, 2015-033, 2015-034, 2015-036, 2015-037, 2015-038 and 2015-039 Approved by RMS with (1) NO vote from Consumer

Segment

Change Control 2015-035 RMS Approved “Tabling” CR 2015-035 for

additional discussions at the March 25, 2015 Advanced Metering Working Group meeting. Question: Should this functionality be available to

Customer’s through Smart Meter Texas or only available through their Competitive Retailer?

March 26, 2015 RMS Update to TAC 8

Compressed (zipped) Folder

SMT Portal Change Requests Cost SMT Portal Change Requests Cost Estimates: Estimates: SMT Change Requests Implementation

Cost Estimates (Vote) Update: ◦ AMWG Change Request 2013-001, AMWG Change

Request 2013-003, AMWG Change Request 2013-004, AMWG Change Request 2013-008, AMWG Change Request 2013-011, AMWG Change Request 2013-015 All were Unanimously Approved by RMS

Note: AMWG Change Request 2013-001, 2013-003, 2013-004, 2013-008, 2013-011, 2013-015. These RMS Approved Cost estimates will be reviewed and recommended by AMWG for project priority and implementation schedule.

◦ AMWG Change Request 2014-018 Motion to “Table” Change Request 2014-018 was

Approved pending AMWG’s additional discussion concerning research (number of customer’s impacted) and if cost benefit to implement is justified.

March 26, 2015 RMS Update to TAC 9

Compressed (zipped) Folder

Smart Meter Texas Unplanned Smart Meter Texas Unplanned Outage! Outage!

Date: Saturday March 21, 2015 06:00AM CST◦ Smart Meter Texas portal began experiencing an unplanned outage

today Saturday March 21, 2015 from 06:00AM CST As a result of this outage, the following SMT services are unavailable:

Portal and associated services such as: Registrations, System login, Home Area Network (HAN), On Demand Reading (ODR) functionality, API & Reporting requests Originally CRs were able to access their Rep of Record 15 Minute Interval

Data via FTPS, along with there were no impacts to Bulk and Enrollments. Once SMT systems failed over to alternate server created a database failure causing all functionality to become disabled including FTPS, Bulk and Enrollment functionality.

Date: Sunday March 22, 2015 01:00PM CST◦ Instead of trying to recover the legacy systems, a decision as made by the JDOA

to go-live with the new Hardware Refresh platform that was a planned outage originally scheduled on March 27-29, 2015. This decision allowed CRs the ability to access their 15-minute Interval Data on their FTPS as early as 10:35 PM Sunday, March 22, 2015.

March 26, 2015 RMS Update to TAC 10

Smart Meter Texas Unplanned Smart Meter Texas Unplanned Outage! Outage! Date: Wednesday, March 25, 2015

Smart Meter Texas continued to experience an outage affecting the following: Website Access, Home Area Network Services, On Demand Read Services, API Services, Enrollment Services and Historical Backfill Services and Full System Refresh functionality.

Smart Meter Texas Current Status: ◦ Planned maintenance activities continue to be performed at SMT to cut over all

functionality and historical data to the new infrastructure platform.  This activity will require multiple days outage of all SMT services with the exception of CRs access to their daily 15-minute Interval Data via their FTPS.  REP’s access to their daily LSE files via their FTP folders continues as normal. SMT teams encountered unexpected problems restoring the SMT database in the

refreshed environment, which has required additional efforts to prepare that database.  Currently, the SMT team expects go live to be early Monday, March 30th, opposed to the previously planned Friday morning of March 27th,  The SMT team expects to be fully caught up with processing the daily interval data by the middle of next week. 

March 26, 2015 RMS Update to TAC 11

ERCOT IT Retail Incidents ERCOT IT Retail Incidents Report! Report! ERCOT’s Premature transitioning of MarkeTrak Issues

(Issue auto-closed or state incorrectly re-assigned) This occurred on February 4 , February 11 and February 24, 2015 Investigation determined that a database parameter was getting changed by the

MarkeTrak application. Root cause under investigation with Vendor

System issue resulting in duplicate transactions On Tuesday, February 17, 2015, from 10:00 – 14:00 ERCOT experienced a Retail Processing system issue that resulted in duplicate

transactions being forwarded to Market Participants

System issue resulting in impacts to market facing applications Thursday, March 5, 2015 from 14:15 through 17:05 ERCOT experienced a system issue on March 5, 2015, from 14:15 through

14:50.  As a result Market facing systems were unavailable or not performing as expected: Find Transaction, Find ESIID, MarkeTrak and MPIM impacts.

In addition, Retail transaction processing was degraded from 14:15 until 17:05, impacting 3,685 transactions.

At 17:05 transactions began processing normally and the backlog was cleared at 17:25.

ERCOT will provide root cause analysis and process improvements to RMS

March 26, 2015 RMS Update to TAC 12

Announcement – Save the Announcement – Save the Dates! Dates! CenterPoint Energy’s CR Workshop

◦ Date: Tuesday, April 28, 2015 ◦ Time/Location: Being Finalized

RMS/COPS Workshop V: IDR Meter Protocol Requirement Threshold ◦ Date: Tuesday, May 5, 2015

ERCOT Met Center Conference Room 206 1:30 p.m.- 4:30 p.m. (Following RMS) http://www.ercot.com/calendar/2015/5/5/5943

4-COPS-RMS-WORKSHOPS

March 26, 2015 RMS Update to TAC 13

Announcement – Save the Announcement – Save the Dates! Dates! Inadvertent Gain (IAG) Training

◦Tuesday, May 12, 2015: 9:30 a.m. - 4:00 p.m. at ERCOT MET Center,

Room 206

◦Friday, May 15, 2015: 9:30 a.m. - 4:00 p.m. at CenterPoint Energy,

Room 1360

◦Friday, June 12, 2015: 9:30 a.m. - 4:00 p.m. at Oncor Dallas Office

March 26, 2015 RMS Update to TAC 14

Questions?Questions?

15March 26, 2015 RMS Update to TAC