Retail Management Professional Jan. 2015
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Transcript of Retail Management Professional Jan. 2015
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Store Management
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.
* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Fine Jewelry Manager- Hecht’s, Greensboro 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.
Christine Schardt3883 Eversholt St.
Clermont, Fl352-989-5244 or 407-601-9628
JOB OBJECTIVE: Assistant/Sales Manager
EDUCATION:
Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics
Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising
COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach
JOB SKILLS:
Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.
Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.
Sales
* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.
EMPLOYMENT
Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003
REFERENCES:
Available upon request.