Retail Customer Story: Scheer & Foppen
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Transcript of Retail Customer Story: Scheer & Foppen
“Our analysts and end users should be able to
work with the system themselves. Self-Service
functionality is not achieved in a traditional BI
platform. Looking for an alternative led us to
Systemation” Said Fritjof Haalboom, IT Manager
of Scheer & Foppen.
Systemation presented CXAIR with a proof of
concept “that was so compelling that we
decided in the summer of 2012 to
purchase CXAIR. The implementation
time was quick and in 3 or 4 days the
software was operational.”
Retail Case Study
One of the functions that the
traditional platform lacked was the
ability to carry out ad-hoc analysis
based on questions.
It proved very expensive to pay external
consultants to work on each report and there
was a long wait for each report to be
completed.
The Challenge
Scheer & Foppen are the Netherlands’ largest independent
electrician retailers, with 65 shops and a number of online stores.
Scheer & Foppen has a hybrid information environment, with the
company making a number of standard reports using developed
self-reports in Oracle APEX. While this reporting has proved
sufficient for individual shops, the head office was in need of
much more robust analytical capabilities.
Key Benefits
Fully self-service analytics
No need for complex query languages
Fast access to millions of rows
Scheer & Foppen are experiencing some great
benefits of working with CXAIR, with APEX and
CXAIR utilising the same dataset.
This is in stark contrast to the old source,
where data was exported to the BI tool via
complex query-language.
“We can now own the information that the
business needs and creating and presenting key
figures is very easy because it is so simple and
fast to do analysis we get a lot more value and
insight from our data.
Also our operations are much faster and
therefore we have tighter control on our stores.
The database contains millions of order lines
and product codes, with CXAIR these are now
processed smoothly.”
Business Analyst, Ivan Polfliet, is very positive
about CXAIR,
Furthermore, I’m very pleased with the
innovative presentation capabilities,
such as Venn diagrams that we use for
Basket Analysis which will indirectly
help drive more sales”.
In 2014 CXAIR will be more widely
rolled out across the organisation and
more benefits can be drawn from the
software.
“We can do a lot more than we used to. The
ability to bring all sorts of data together gives a
great deal of flexibility. It’s a lot easier to
organise data. The speed of search technology
is unmatched. Setting up new data sources now
takes days as opposed to a month.
We can do a lot more than we used
to. The ability to bring all sorts of data
together gives a great deal of flexibility
The Solution
Retail Case Study
Ivan PolflietBusiness AnalystScheer & Foppen
