Aaron Todd

40 Colburn Rd New Boston, NH 03070 | 603-325-2390 | aaronjamestodd@gmail.com

Objective: To apply my customer service and technical knowledge to a challenging entry level position

with opportunity for advancement.

Education

Southern New Hampshire University, Manchester, NH 2011-2016

B.A. Information Technology

Related Coursework: Database Design, Various MS Software Applications, Network Infrastructure

Relevant Skills: Customer Service, MS Software Applications, Windows Active Directory, Salesforce

County Elections Office Washington, PA

Temporary Voter Registration Clerk August 2016 – November 2016

Process online and paper registration forms

Quality assurance testing for TSX voting machines and electronic poll books

File/mail out registration and absentee ballot forms

Send and receive phone calls from county citizens, judges of elections etc.

Giant Eagle Inc., Pittsburgh, PA

Temporary Help Desk Technician, March 2016-May 2016

Retail and corporate employee password reset and web support

Basic Windows Active Directory support

Remote desktop and biometric support

Log detailed case tickets using Salesforce

Hannaford Supermarkets Goffstown, NH

Part Time Deli Associate November 2014-March 2016

Customer service

Commercial slicer operation

General cleaning duties