Resumes and Interviews

What is the Purpose of a Resume?•Hint- it is not to get a job

What are employers looking for?

What are employers looking for?• Communication• Flexibility• Interpersonal Skills• Computer Literacy• Honesty• Research• Team Work• Initiative• Work Ethic• Willingness to Learn

Where are the Jobs?•1. Personal contacts•2. Placement offices•3. Employers•4. Ads•5. Internet•6. Professional Associations•7. Internships

What NOT to put on your resume•Title•Salary•Weaknesses•Reasons for leaving•References

Creating your resume•Step 1

NameAddressPhone NumberE-mail

Step 2•Objective

▫Tell the employers the work you are hoping to do

Step 3•Highlights of Qualification

▫Refer to the list of 10

Step 4•Education

▫List most recent first, degrees or anticipated dates

Step 5•Experience

▫Title, Name of Organization, Location, Dates

▫BAQQR

Step 6 •Additional Information

References?•Available upon request•3 Professional, 1 personal

Cover Letters•3 paragraphs

▫1. State why you are sending your resume▫2. Sell yourself!▫3. Schedule the interview.

Interviews- why should I?•1. Meet Employer•2. Sell your strengths•3. Learn about position•4. Is a good fit?

How often?•Interview as much as possible

▫1. You need the practice▫2. Refine your job search▫3. Network▫4. Unexpected Opportunities

Interviews- a skill you can learn!•Step 1. Do your Research

▫Know your resume▫Know about the company▫Write a list of questions▫Directions?▫Who are you meeting with?

Interview Questions•Anticipate questions

▫Know your resume, know your worth.▫Learn to tell your story

S T A R Situation Task Action Result

Communication is #1•Words only account for 7% of the total

message people receive, 93% of the message is contained in our tone of voice and body language.

Day of the Interview•Be Early•Cell Phone•Eye Contact•Lean Forward•Nod•Shake Hands•Write Thank You Note

Evaluating restaurant Managers•Turnover Rate- the # of employees

separated from the business divided by the total number of current employees

Interviewing applicants•1. Make the candidate as comfortable as

possible•2. Offer drink, seat•3. Start with qualifying questions•4. Ask @ resume•5. Let the candidate talk•6. Switch to tell and sell

Legal or Illegal?•What is your marital status?

Illegal!•What are the names of relatives already

employed by this company or a competitor?"

Legal or Illegal•Legal version-•Do you live in town?

Illegal•Legal version-•Is there anything that will prevent you

from being to work at 9am?

Legal or Illegal•Do you plan on having any more children?

Illegal!•Legal version-•Is there anything in your future that you

for see in having extended absences?

Legal or Illegal•Do you have any handicaps?

Illegal!•Legal version-•Can you lift 40 lbs?

Illegal or Legal•Do you prefer to be addressed as Mr, Mrs,

Miss, or Ms?

Illegal•Legal version-•No legal way to ask

Legal or Illegal•What languages do you read, write or

speak fluently?

Legal

Legal or Illegal•What religious holidays do you observe?

Illegal•Legal version-•Can you work on Saturdays?

Legal or Illegal•Have you ever been arrested?

Illegal!•Have you ever been convicted?

Legal or Illegal•To which clubs, organizations,

memberships do you belong?

Illegal!•Legal version-•To what PROFESSIONAL organizations do

you belong?

Declining Applicants•1. money•2. schedule•3. standards •4. no interest

Homework for next week•Create a Resume and cover letter •Due Nov 15th @ 2:00