Resume of Bryan Robertson

1116 Boulder Creek Drive

O'fallon, IL 62269

(219) 613-6631

Email: Robertson.bryan@gmail.com

TagLine: My learning / experience has transformed over the yers. I am motivated to find a job /

position at a company that I can leverage my analytical skills. Moreover, my skills

translate to innovative customer service and streamlined technology. Some key

examples, from my experience, include in depth experience with VMware, Active

Directory, and storage administration (to name a few.)

Education: Bachelor, University of Phoenix

Fall of 2013 in Information Technology (BSIT) with a focus in Networking and

Telecommunications

Associate, Westwood College of Technology

Fall of 2003 in Computer Network Engineering

Skills: Operating Systems: VMware ESX, ESXi, Windows Server 2012, 2008, 2003,

2000. Windows 8, 7, Embedded Standard 7, XP, 98/95, Red Hat, Ubuntu, Sun Solaris,

HP UX.

Software: HP Device Manager, HP Digital Sending Software, Windows Active Directory,

Microsoft Office SharePoint Server 2010, 2007, Microsoft Office 2013, 2010, 2007, 2000,

97, Microsoft Lync 2013, 2010, Office Communications Server (OCS), Microsoft Windows

Server Update Services (WSUS), Systems Center Configuration Manager (SCCM), PRTG,

WHATSUP Gold, NetApp OnCommand, NetBackup 5.x, 6.x, 7.x, RSA, Nessus, Redmine,

Jira, Service-Now, Spiceworks, Pidgin, Mozilla Thunderbird, ClearQuest, Git, Remedy

Helpdesk, PowerShell 1.x, 2.x, 3.x, 4.x, CloneZilla, Microsoft Exchange Server 2013, 2010,

2003, VMware vSphere Update Manager (VUM), VMware Workstation, Brocade,

Secunia, Veeam One Monitor, vRealize Operations Manager.

Hardware: RSA appliance, Palo Alto Firewall, HP ProLiant Servers, Brocade Fiber

Channel Switches, HP p2000 storage Array, NetApp 2000 series storage array, HP Disk-

to-Disk Backup Appliances, HP Workstations, Network Interface Cards (NIC), hubs,

switches, routers, Ethernet / fiber / Console cables, CPUs, Hard Drives (Solid State, IDE,

SATA), Memory Modules, Video Cards, Sound Cards, Modems, Printers-Local and

Network based, Verizon Air-Cards.

Experience:

Senior System Administrator December 2014 – Present

SRA

Job Duties:

• 4 + years working with VMware VDI

• Work with consultants to build vMware VDI greenfield

• vMware software packaging (vMware ThinApp / AppVol)

• vMware View Persona configuration and maintenance

• Working with 150+ end users (vMware HorizonView / VDI)

• Research / review VMware monitoring tools (Veeam One)

• Deploy / configure monitoring software (vMware vRealize)

• Research / review Netapp monitoring software (bluemedora – vRealize add-on)

• Monitor 800+ virtual machines with Veeam One and vRealize

• Troubleshoot performance issues

• Tier 3 support

• Provide recommendations for future improvements

• Migrate off of Windows DFS shares to Netapp Cifs shares

• Propose migration from current backup solution to Veeam 8

IT Security Engineer Senior July 2007 – December 2014

Qualcomm Incorporated

Job Duties:

• TS / SCI clearance level, active

• Provide personalized, expedited, accurate, and efficient customer service to 300 engineers /

internal customers

• Deploy Lync 2010

• Configure load balancing / redundancy between two Lync 2010 servers

• Manage user subscription

• Troubleshoot connectivity issue

• Provide user education on how to share / present

• Provide Tier 3 support

• Support and manage 4 different servers / environments

• Manage multiple Microsoft Exchange environments

• Migrate one instance of Exchange 2003 to 2010 / 300 mailboxes

• Manage mailboxes and topology configuration

• Monitor two Exchange 2010 environments through best practice analyzer health /

permission scans

• Provide end user support, (i.e. mailbox / connectivity / Outlook configuration)

• Manage 2 Exchange 2010 environments and 1 Exchange 2013 environment

• Leverage PowerShell scripts to detect mailboxes that have not seen mail in 90 days

• Manage Active Directory 2008 / 2012 environments for three environments

• Four geographic locations

• 300 end users

• Account creation and migration

• GPO configuration

• DNS AND DHCP Administration

• Utilize PowerShell scripts to detect stale user account and re-locate / notify IT staff

• Manage ESX/I environments through VMware vCenter Server

• 50 hosts total

• Roughly 500 virtual machines

• Configure / present NetApp storage to the ESX cluster

• Build templates for quick deployments

• Leverage VMware vSphere Update Manager for updates

• Travel on short notice to customer site(s)

• Build / operate / maintain several secure lab environments

• Working with a number of mixed lab environments / technology levels

• Strong interpersonal communication skills

• Propose and integrate scripting methods to automate / cut-down operational expenses

• Propose / configure / maintain collaboration tools

• SharePoint Server 2007 and 2010

• Build sites and custom workflows

• Configure audience targeting for customer sites

• Manage profile imports

• Propose governance plans

• Develop site templates and architecture

• Perform division wide rollout of thin clients to enhance security posture

• Enhance security through multi-factor authentication, i.e., RSA, VMware Secure Server

• Analyze security stance on a regular basis through tools such as Nessus, Secunia, SCCM, VUM

• Microsoft System Center Configuration Manager (SCCM)

• Deploy new Server 2012 / 2008 / etc…

• Install and configure SCCM / Integrate WSUS

• Pull down updates according to internal / external requirements

• Integrate / discover the clients

• Ensure the clients are talking to the distribution point(s) properly

• Configure GPO / local settings to point at the SCCM server vs. Microsoft

• Configure software update packages / Deploy to groups

• Troubleshoot hosts, if needed, with tools (i.e. sccm client actions tool / among other

tools)

• Build reports and provide to management

• Possibly use / configure SCCM for imaging / Preboot Exectuion Environment (pxe)

configuration

• Possibly use / configure SCCM for System Center Updates Publisher (SCUP) for package

compile / test / deployment.

• Track / document security remediation efforts through tools, i.e., RedMine

• Automate / Manage desktop and thin client image(s) through HPDM, CloneZilla

Information Systems Technician (IT)2 July 2003 – 2007

U.S. NAVY

Job Duties:

• Four years in the U.S. NAVY as an Information System Technician

• Working with numerous Windows 2000/2003 and SUN SOLARIS servers

• Network security awareness and design

• Familiar with networking protocols, (TCP/IP, OSPF, RIP, IGRP, EIGRP, BGP, IS-IS)

• Strong knowledge of networking concepts (LAN and WAN)

• Administration of 2000 accounts for NAVY personnel through Active Directory

• Upgrade of 8 servers from Windows NT to 2000, upgrade of 400 clients from Windows NT,

upgrade of 5 UNIX servers to SUN SOLARIS, and upgrade of 70 UNIX clients

• Performed network administration functions for local area network (LAN), including maintaining

and enhancing network server functionality

• Built numerous computers

• Conducted extensive testing on new desktops and laptops

• Provided 1st and 2nd level support for 2000 end users

• Troubleshoot hardware (Dell, and Compaq / HP) and software on desktops, laptops, printers,

and servers

• Troubleshoot and resolve network connectivity in an NT 4.0 and Windows 2000 environment

• Configured, upgraded, and maintained 16 Alcatel switches

• Created standard images for desktops / laptops

• Trained new arrivals on general network, security, account creation in Active Directory 2000,

configuration of network interface cards on workstations, configuring switches, and network

end-to-end network troubleshooting

• Administered user accounts in an NT 4.0 and Windows 2000 environment using User Manager

for domains.

• Performed daily backups of main servers using Backup Exec v 9.1

Sales January 1999 – June 2003

Menards

Job Duties:

• Customer service

• Stocking of numerous floor coverings

• Weekly inventory

• Maintaining record of sales