John Delaney (618) 792-8435

john.w.delaney@outlook.comhttp://www.linkedin.com/in/johnwdelaney 512 Wilson Drive Columbia, IL 62236

NETWORK AND IS ADMINISTRATION An accomplished, results driven professional recognized for professionalism, commitment to excellence, and demonstrated ability to communicate and working with senior management, associates, and customers. Has an excellent interpersonal skill, able to communicate and collaborate effectively with co-workers at all levels. Self-motivated and can work independently or in a team.

AREAS OF EXPERTISE

PROJECT MANAGEMENT – Identifies and assess opportunities, schedules the project in logical steps and budgets time required to meet deadlines. Consistently recognized for completing projects on time and within budget.

EFFECT IVE COMMUNICATION SKILLS – Excellent interpersonal/communication skills. Interacted with all levels from executives and administration personnel to customers and staff, covering all ends of the spectrum.

KEEN SENSE OF RESPONSIBIL ITY - Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while implementing business solutions to meet a diversity of needs.

INNOVATIVE CREATIVITY - Consistently employ technological solutions to increase efficiency while using time productively to track progress and meet goals.

CL IENT RELATIONSHIP MANAGEMENT - Consistently demonstrate responsiveness, strong customer focus, and ability to build good customer relationships.

BOTTOM L INE AWARENESS – Consistent record of cost savings without loss of serviceability. Rigorous attention to costs and alternatives to expensive services leads to savings for the company.

PROFESSIONAL EXPERIENCECommunications Manager: Impact Group St. Louis, MO February 2008-November 2016

Responsible for all aspects of data and voice communication for a small company with a global presence. Accountable for the management of Voice over IP systems by 3Com, 3CX and Cisco, layer two and three networking

as well as vendor and service providers. Manage Windows server, Linux servers as well as the VM Ware infrastructure.

Key Accomplishments and Contributions:Developed and written several useful software utilities adding to the company’s efficiency without adding costs and

have enhanced corporate security by implementation of VPN for teleworkers using services within the corporate network.

Consistent record of cost savings. The communications costs for the company have been reduced by approximately 60% since I was hired.

Successfully implemented SIP trunks for the first time in the company history. Previous attempts by earlier administrators resulted in failure with risk to the business due to loss of communication services.

Manager, North American Network Operations: Amdocs Inc. St. Louis, MO February 1998-February 2008

Responsible for all aspects of design, procurement, implementation and support of LAN, WAN, Voice and Video infrastructure in North America for a global corporation. This includes the selection of needed equipment, bandwidth, trunk provisioning and backup services as at new and existing locations well as management of the budget for these projects.

Applied expertise with all types of Cisco networking equipment, (CCNA 2000, CCNP, 2001) and with all types of Nortel PBX systems. This has included the implementation of voice and data converged networks using Voice over IP and Voice over frame-relay.

Managed a nationwide department of approximately 10 technicians across 15 office locations with responsibility for a budget slightly excess of two million dollars annually.

Key Accomplishments and Contributions: Implemented a variety of programs and procedures which increased efficiency and reduced the cost of network

services.

Network Engineer: Sprint PCS (Sprint Spectrum LP) St. Louis, MO April 1996-February 1998

Accounted for the development of plans to implement Personal Communication System (CDMA) network growth and maintenance. Responsible for specific areas to include operational measurement report development.

Handled project management of voice mail system installation, maintenance and growth planning: SS7 network configuration planning and implementation, local administration for development of new product lines such as pre- paid mobile service, roaming and short message services. Managed the administration of a Nortel Meridian Option 11 PBX system: MS Access database application development and administration.

Supervised the local segment of LAN/WAN including installation and maintenance of Cisco routers and hubs, configuration of PC’s and desktop software such as MS Office and Windows 95.

Managed installation of T1 level circuits and CSU/DSU equipment, Windows NT server administration, HP Unix and Solaris UNIX workstation administration.

Accounted for the maintenance of office security systems by Sensormatic and Johnson Controls and operation of the Nortel DMS/MTX wireless switch were also regular tasks.

EDUCATION High School Diploma:Maplewood Richmond Heights High School Maplewood, MO 1972-1976

TECHNICAL EDUCATION and TRAININGS Cisco Networking Certification Training Courses

Cisco Voice Over IP Global Knowledge Schaumberg, IL March 2009 Implementing Cisco QoS Global Knowledge Training Center Schaumberg, IL October 2006

Telcordia Training Courses 2000 Multiprotocol switching and administration. In depth preparation for the administration of the Cisco IGX and BPX wide area switches

Nortel Training Courses 1995-1999 Nortel Meridian Familiarization, CDMA Overview Course 801, CDMA - BTS / BSC Overview Seminar Introduction to DMS and the MAP; Course 825. CDMA MTX Translations; Course 880

Global Crossing Training Courses 1998 Network Protocols, Routers and Switches

UNIX Training 1998 Hewlett Packard - Fundamentals of the UNIX System, University of St. Louis, MO Intermediate UNIX

Sprint PCS Training Department 1997 Personal Oracle 7.0 Database development and administration

Lucent Technologies Training Courses 1996-1997 ADDS Inventory Management, ADDS Design Management and System Administration Mertica NPR, TNM Overview Clarify Reporting Users Class - Throughout the following year, taught a similar class for our local employees,

Telesentials (Communications Computer based training)New Horizons Computer Training Center 1995-1997

MS DOS Basics Basic Microsoft Windows 3.1 Intermediate Microsoft Windows 3.1 Networking Essentials Basic and intermediate Microsoft Access 2.0

Comverse Network Systems 1996 Comverse Network Systems Infinity III Provisioning and Basic Maintenance Infinity III Advanced Maintenance

Other Computer or Communications Training 1995 Switchview (Avotus) Switch / PBX Administration

PROFESSIONAL CERTIFICATIONS Cisco Certified Networks Professional (CCNP) Global Knowledge Training Center Santa Clara, CA March 2002Cisco Certified Networks Associate (CCNA) Global Knowledge Training Center Atlanta, GA December 2000

TECHNICAL AREAS OF EXPERTISEI have a wide-ranging expertise with technology in general. I am comfortable taking on an unfamiliar task. I list an inclusive sampling of the technology I am familiar with. I would like this to stress the fact that whatever is needed, I can prove that if given a challenge, I’m will learn to master it.

Network Management:o Cisco network Hardware (routers, switches, firewalls, access points ... etc.)o QOS, o Routing Protocols (BGP, EIGRP, RIP, OSPF)o Cisco IOSo 3Como F5 Big IPo Consumer brands (Linksys, Netgear, Belkin Etc.)o Avocent IP KVMo MRV Serial console servers

Unified Communications:o Cisco Unified Communication Managero Cisco Call Manager Expresso 3Com VCX 7000 o Nortel Meridian PBX Systems.

Secure VPNo Ciscoo Microsofto Open VPN

Databases:o Microsoft Accesso MySQLo MSSQL

Web Developmento Phpo Adobe ColdFusiono Java Scripto CSSo HTMLo Apache Web Servero Windows Internet Information Server

Windows Serverso Administration of Server versions 2000 through 2012o Active Directory / Group Policyo DNSo DHCPo Windows Server Update Serviceo Terminal Services / Remote Desktop Servero Hyper-V

Linux Administrationo Cent-OSo Fedorao Ubuntuo Red Hat

Virtualization:o VMWare ESX and vSphereo Microsoft Hyper-V

IBM System Administrationo IBM Domino Servero IBM Lotus Notes Desktop Cliento iNotes Web Based Mail cliento IBM Connections Social Cloud

Network Managemento Solar Winds Network Performance Management.

Data Center ManagementPC & Desktop hardware, operating system, software.