Resume Tom
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Transcript of Resume Tom
TOM THOMAS
Jumeira 1, Dubai, UAEMob: [email protected]
PROFILE
A tourism professional with ample experience in customer service, operations and sales seeking a challenging career in a dynamic organization to devote the acquired skills for advancement of the organization.
EDUCATION
Post Graduated in Master of Tourism Management, School of Tourism Studies, MG University 2012- ‘14
Undergone two months Internship in tour operation at Le Passage to India tours. B.Com, Don Bosco Arts and Science College , 2008-‘11
EXPERIENCE
Al Reyami Travel & Tourism LLC. - Leisure Travel Consultant from 24th Jan 2016
Job profile
Handling hotel bookings, Car rentals and chauffeur services for corporate clients. Providing Holiday packages to Walk-In Clients for Inbound and Outbound International Car
Rentals, Rail Bookings, Construction of Fare charts, etc. Providing International Medical Insurance for Travel Purpose. Prepare itineraries depending on client requirement Documentation and processing of Visa Handling Profit & loss account of the process. Engaging in Customer Relationship. Building working relation with Intermediaries Handling the Day to Day Activities of the Tours Department, Reporting the same Branch
Manager
Le Passage to India tours Pvt ltd. - Tour executive from Aug. 2014 –July 2015
Job profile
Tour operation To make the guest profile and entering into the data base for the smooth operation Verifying the daily movement, monthly register and control register to make efficient
services. Meeting and assistance at airport and hotel and assisting for check in and check out Itinerary briefing to clients, on tours availed.
Coordinating the transportation and guide services for the daily operation. Selling optional tours Control and coordination of daily movements within Central and North Kerala Coordination with supplier for the smooth operation of daily movement. Assisting senior management on daily operation. Active support for the operation for Spanish Incentive tour of 230pax from 05th Mar 2014 to
13th Mar2014 and 55 pax from 25th Mar 2015 to 30th Mar 2015.
HCL BSERV - Customer service Executive from Aug 2011- July 2012
Job profile
Customer service Handling the queries of the customers from US and Canada Retail Customer Service Email Support to customers and management team for the smooth functioning
SKILLS
Basic Computer, MS Office, CRS-Galileo & Tally
PERSONAL DATA
Father’s name : ThomasDate of Birth : 01/01/1989Nationality : IndianPassport No : H8314953Type : UAE Residence Visa
LINGUISTIC ABILITY
English, Hindi, Malayalam& Tamil.
PERSONAL STRENGTH
Self-disciplined, self-motivated and hard working
Able to work under stress with responsibility
Good interpersonal skill, good coordinator and a leader with analytical skill and communication skill
I hereby declare that all the statements made above are true and complete to the best of my knowledge and belief and nothing has been concealed / distorted.
Tom Thomas
