G Rathna Kumar12A, Enchanted Woods, Channsandra Main Road, Bangalore - 560067

Mob: +91 9945284963 Tel: +91 80 28450979 Email: g.rathnakumar@gmail.com

Program, Account & Delivery Management ~ Enterprise Resource Management ~ Product Development Application Development & Maintenance ~ Enterprise wide Application Development ~ People Management

B.E. accomplished IT Professional offering 18 years of experience in integrating Technical and Domain expertise (Supply Chain Management, Logistics, Financial Services, Manufacturing, HealthCare, Retail and Media). An efficient Communicator possessing sound Coordination, Interpersonal, Mentoring and Team Management Skills. Currently Associate Vice President with Collabera, seeking to be an effective catalyst in motivating & team building through value added initiatives, customer orientation, dedication and positively contributing to the Organizational growth.

Career History

Collabera (Formerly GCI) - Bangalore

Delivery Head – UK & Europe (Aug 2007 -Present)

Job Profile:Spearheading various activities with the assistance of large teams, reporting to the Global Delivery Head and working as the Business Unit Head Role responsible to provide leadership, direction and oversight to the Software Development and Software Process Improvement Initiatives.Primary responsibility of Delivery across all Verticals to UK and Europe Coordinate with the executive leadership team to develop tactical plans and manage the business and handled additional responsibility of Lead Role in managing Pre - Sales and Business Promotion activities. Developing & implementing Policies and procedures related to software development including Organizational Plans ensuring Business Development and Growth in the Organization.Developing, overseeing and managing multiple Dept. Budgets, ensuring achievement of Revenue & Expenses and mentoring direct reports in effective budget planning and tracking practices.Visiting Customers frequently as part of the Delivery Review Process and assure commitment to the customer and negotiating with Vendors & Partners to achieve the best value for the Organization.Significantly involved in the Business Development, Delivery Management, Knowledge Management, Competency Building, and Solution offering Development, Technical Reviews, Financial Management and People Management.

Achievements: Successfully handled various Operational activities as the Business Unit Head for UK and Europe.Gained sound exposure in the Media Domain and acquired expertise in critical Contractual Negotiations.Gained repeat business from existing clientsAchieved business from new clients and responsible for P&L

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TESCO Hindustan Service Centre - Bangalore

Program Delivery Manager (Aug 2005 – Aug 2007)

Job Profile:Led large team comprising of Managers, Technical Professionals and Functional Specialists and reported to the IT Head.Involved in Transition and developed offshore teams with critical deadlines for various functional areas in Retail, managed multiple Projects Delivery and periodic Interaction with the Internal Customers.Ensured achievement of Customer (UK and Group) expectations and provided Technical Leadership in the Application Life Cycle Activities.Streamlined the Delivery Processes in compliance to business functions to support Global IT function, mentoring team members and participated in Appraisals, Job Rotation and Career Development Programs.Involved in Resource Planning & Utilization, Budgeting & Cost Control and developed Strategic and Operational Plans for Captive Unit.

Achievements: Played a vital role in the successful transition of UK IT roles back to Bangalore Offshore Centre.Gained sound exposure in Retail Domain like Store Management, Supply Chain, Logistics, Head Office, Replenishment, Portal and TESCO Dot Com.Gained Vendor Management skills

Covansys, Peoplesoft India Development Centre - Bangalore

Delivery Manager (Sep 2004 – Apr 2005)

Job Profile:Guided a Team comprising of technical architects and development team, reported to the Centre Head, acted as the Head of Tools and Technology Div. of PeopleSoft and involved in the following activities:Product Development Plans: Involved in Budgeting and Scheduling, Requirements and Feature Analysis and Release Planning.Development and Delivery of Software Products: including definition and development of new features, integration, testing and rolling into maintenance. Working with the client’s product management group, architects build and release teams, documentation and QA to ensure a successful, high quality product.Team Leadership: Led large Teams and managed Daily Operations and recruiting, mentoring and developing team skills and also staff management including Career Development, Performance Management, and Organizational Development.Stakeholder Management: between IDC and the Client Organizations, coordinating all activities in the two organizations related to setting up the infrastructure, procedures, communications and operational aspects.Operational Leadership: To manage the planning and structure of the IDC Teams by providing guidance and supervision for the Development Managers.Procedure Compliance: Reporting timesheets, project documents and other requisite information, following and implementing Covansys standards on performance and ethics within the IDC and following Engineering process as established.Account Management: Cost / P&L Management, Revenue Growth, developing & maintaining Client Relationship and planning, tracking, monitoring/ assessment and reporting/ escalation/ continual visibility for the Projects and overall Programs.

Achievement: Successfully involved in the Onsite-Offshore Model and Product Development activities.

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Take Solutions Ltd. - Chennai

Project Manager (2002 - 2004)

Job Profile:Led a large development team, reported to the Delivery Head and responsible for Delivery and Account Management including coordinating with the Client & Business Users to develop and document Business Requirements.Creating a Project Plan in adherence to the Software Development Process Methodology and Resource Utilization & Job Scheduling in coordination with the Project Leads, Test manager and other stake holders. Acted as the Central Coordination Point to facilitate communication and synchronization across Internal Development Teams and Vendor Teams for various Projects and Business Development activities.Involved in continuous Project Process Improvements, critical decision making procedures, maintaining Client-Vendor Relationship and delivered Product Demos to the Client at their premises.

Achievement: Instrumental in gaining sound exposure in Financial Domain and Pre-Sales activities including Risk & Mitigation in Project Management.

Other Assignments

Organization Designation Location

Period

ISoft R&D Center Pvt. Ltd. Product Manager Chennai May-Aug 2004

Pentasoft Technologies Ltd. Project Leader – Project & Account Mgmt

Chennai 2000 - 2001

Advanced Technology Labs (P) Ltd.

Module Leader Chennai 1998 - 1999

ARF Ltd. Technical Member – Systems Chennai 1992 - 1998

Select Achievements: Instrumental in handling Delivery Management and overall Project Management in terms of Cost, Quality, Schedule and Reporting and managing Global Software Development and Technology.Ensured proper compliance to the iPLC (ISoft Software Development Lifecycle) and involved in Knowledge Transfer on product knowledge and skills to the Team Members.Led the Autodesk Account for Development of AutoDesk Products (AutoCAD Desktop Architecture & AutoCADMap) and mentored the Development & Testing Teams to manage the Offshore-Onsite Model (Pentasoft Technologies Ltd.)

Education

B.E. (Mechanical), Marathwada Inst. of Technology, Marathwada University, Aurangabad (1992) First Class

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Professional Development

Agile ~ Project Management ~ Retail ~ Media

Personal Information

Date of Birth: 17 August 1969Languages: English, Hindi and French

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