RAJIV L. PANDEYMobile: +91 - 9987798518 E-Mail: rajivlpandey@rediffmail.com

EXECUTIVE DIGEST

Result-driven professional with 20 years of experience in Profit Centre Operations, Sales & Marketing, Business Development, Client Relationship Management, Key Account Management & Start-ups.

Currently heading India Operations of a start-up company, which was formed in the year 2012 and having its distribution operations in West Africa.

A keen planner, strategist and implementer with deftness in devising and implementing strategies aimed at ensuring successful running and management of operations.

Merit of having worked in Nigeria & Ghana in West Africa & handled various regions including Aba, Port Harcourt, Lagos and Ilorin.

Efficiently handled regions like Greater Mumbai, Gujarat and Maharashtra.

Proficient in managing business operations encompassing key account relationship management, administration, market analysis, development of new products as per specifications/ client requirements.

An impressive communicator with honed interpersonal, team building, negotiation, presentation, convincing and analytical skills. Ability to think out of the box, and contribute ideas towards achieving operational excellence.

PROFICIENCY FORTE

Strategy Planning / Profit Centre Operations Overseeing complete business operations with accountability of profitability, forecasting monthly/ annual sales

targets, & executing them in a given time frame. Strategizing the long term as well as short term business directions to ensure maximum profitability in line with

designated objectives. Providing a growth-driven environment to the team and sustaining well-planned initiatives for performance

management, appraisal and training of associates.

Business Development Identifying and developing new streams for long-term revenue growth and maintaining relationships with

customers to achieve repeat/ referral business. Utilising public information and personal network for developing marketing intelligence to generate leads. Tapping new markets and coordinating with channel partners to penetrate these segments to expand business &

generate income.

Sales & Marketing Driving sales strategies for attainment of periodical targets with a view to optimize revenue from primary as well

as secondary sales. Evaluating marketing budgets periodically including manpower-planning initiatives and ensuring adherence to

planned expenses. Monitoring and keeping collections under control, with timely recovery of outstandings. Conducting competitor/ market analysis by keeping abreast of market trends, competitor moves to achieve

market share metrics.

Key Account Management Charting out new sales avenues in the market for expanding the potential customer base, gauging their

requirements & bagging sales orders. Extending technical services to clients, involving interfacing with them, conducting trials at their sites, suggesting

most viable product range and establishing relations with customers for securing future business. Making sales forecasts basis production plan, despatch plan & sample development plan. Overseeing finalisation of sales deals with the key accounts, controlling market receivables to manage credit

figures, and building healthy relations with the accounts to secure repeat/ referral business.

Channel Management Identifying and networking with financially strong and reliable channel partners, resulting in deeper market

penetration and reach.

Ensuring cost effective logistic operations & seamless materials movement to ascertain sufficient inventory levels at each sales outlet/ distribution channel.

Assessing credit worthiness of the channel partners before giving them products on credit. Monitoring and following up with them for the timely recovery of payments.

Team Management & Development Recruiting team members, grooming them and monitoring their performance to ensure efficiency in operations

and meeting of individual & group targets. Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation.

ORGANISATIONAL EXPERIENCE

Since Mar 2012 till date

Co-Founder of LMK Comtrade Pvt.Ltd. & SKJ Ghana Ltd.

Head Sales & Alliances & Corporate Services for Kaarya Group of Companies.

o Kaarya Facilities & Services Pvt.Ltd.o Kaarya Next Services.o LMK Comtrade Pvt.Ltd.o Evetan Fintech Pvt.Ltd.

Profile Sourcing of staple foods and agri-commodities from India and South East for distribution in West Africa – Ghana, &

Togo Setup of Food & Beverages Distribution operations in India targeted at Institutions and Corporates. Brand Name –

Food Anthem for A Integrated Facilities & Property Management company based out of Mumbai. Head Sales & Alliances & Corporate Services for Kaarya Group of companies. Responsible for company setup, operational processes, and driving sales & distribution.

Nov’07 – Jan 2012 with ICICI Bank Ltd., Mumbai as Branch Manager.

Key Deliverables: Supervising the Branch Operations & increasing the market share. Steering annual budgeting and interim forecasting process for the branch. Formulating periodically reports on branch administration costs Interfacing with internal auditors during reviews.

Notable Attainments: Among the top 5 branches in the Region Navi Mumbai for the year 2010 -2011. Stellar role in establishing the branch amongst the top branch in Mumbai Region in new branch category and top

twenty across Pan India. Meticulously maintained a healthy deposit base for the branch within a short span of 5 months since start of

operations. Merit of having placed the branch amongst Top 15 Branches in Life Insurance Olympics in 2nd quarter 2008 across

Pan India, was sent to China for the same. Distinction of having won all the Lifeinsurance Contest in the year 2008 and 2009 -10.In the year 2010 – 2011

attained the highest income since the inception of the branch from 3rd party products. Received Appreciation Certificate from Head of Retail Liabilities Group, ICICI Bank for achieving 5 Star Rating in

audit.

Apr’07 – Nov’07 with Gympac Fitness Systems Pvt. Ltd., Mumbai as Branch Head.

Key Deliverables: Leading Sales & Marketing, Administration & Branch Operations. Monitoring profitability of the Branch.

Notable Attainments: Distinction of having tied – up with Taj Group of Hotels. Distinguished efforts towards bagging orders from Talwalkars.

Mar’05 – Mar’07 with Milan Nigeria Ltd., in Aba, Portharcourt, Lagos & Illorin as Branch Manager.

Key Deliverables: Spearheading sales across Aba, Port Harcourt, Lagos and Ilorin. Interfacing with Banks, Govt. Bodies, Statutory & Internal Auditors. Preparing annual budgeting and forecasting Maintaining Branch Finance & Accounts as well as Reconciliation of Cash. Monitoring Receivables and Payables Management along with Fund Management

Notable Attainments: Merit of having recorded highest sales in a day. Meticulously handling and co-ordinating operations in Port Harcourt – Discharge of 49,000 metric tons and 600

containers of consignment. Pivotal in achieving record sales in a month of half a billion in Port Harcourt and one billion in Lagos. Instrumental in establishing new branch in Ilorin in record time and achieving operational break - even from the

1st month.

Mar’95 – Mar’05 with Nestle (I) Ltd., Mumbai. The Growth Path: Mar’95 – Dec’95 Junior Sales OfficerJan’96 – Dec’98 Sales OfficerJan’99 – Mar’05 Senior Sales Officer

Key Deliverables: Implementing unique marketing concept pioneered in Indian markets. Managing sales of cubes through non-conventional outlets. Executing sales promotional activities and events in Mumbai city. Appointing, developing, and managing sales promotion agencies as well as supervising agency personnel.

Notable Attainments: Successfully achieved the highest sales growth of 66% in the first year of career path & consistently earned

performance linked benefits Recognised as Regional Champion in the year 2003-04. Efficiently executes sales promotion activities that resulted in higher sales volumes, was acknowledged by the

Branch Manager and received ‘Letter of Appreciation’ for the same. Instrumental in mentoring sales promotion team through proper geographical division with specialized

promotional activity among personnel/agency. Stellar role in organising major events like Frappe Utsav, Mithai Mela & established a new distribution setup, i.e.,

wet markets for Maggi Extra Taste (cubes).

TRAININGS ATTENDED

Attended the following Training / Workshops: Company Orientation, Mumbai – 1995 Leadership in Distribution, Delhi – 1998, Chocolates & Confectionery Workshop – Achieving “Market Leadership”, Mumbai – 1999 Sales Promotion Workshop, Delhi – 2001 Leadership in distribution, Bangalore – 2003 Field Management Best Practices - 2004 Branch Leadership programme - 2008

EDUCATIONAL QUALIFICATIONS

B.Com. Mumbai University 1994

PERSONAL MINUTIAE

Date of Birth : 18th September, 1972Address : B-104,Mahesh Tower,Plot No-48,RDP-2,Sector-2,Charkop,Kandivali (W),Mumbai - 67Languages Known : English, Hindi, Marathi and GujaratiPreferred Location : Mumbai