Marco Marques

Phone: 269 985 8209

Email: marcomqs@gmail.com 2550 Heritage Way – Stevensville - MI 49127

www.linkedin.com/in/marcomarques/ � About me

I am a seasoned professional with a good balance between leadership/management skills and technical knowledge. I have global experience in product development, technology development, product architecture, thermal sciences and household refrigerators, leading large global teams in complex projects. I have hired, developed and exported talents that became leaders on diverse areas of the company and in multiple regions. Over the years I had the opportunity to work around the globe, dealing with different cultures, products and consumer requirements, successfully delivering key projects to the company focusing on better attributes, performance, cost, quality and innovation.

� Work Experience Whirlpool Corporation, North America – Sr. Technology Manager / Principal Engineer – Systems Engineering, Knowledge Management & Special Cross Technology Projects 03.2015 – Today Leading the development of Systems Engineering capabilities through multiple aspects: people, tools, foundation of knowledge and procedures and process. Defining System Modeling strategy and development, integrating multiple technologies (Ice and Water, Sound, Control Strategies) to system modeling capabilities, previously focused mainly on thermal and energy performance. Development of models aiming at key attributes and product plan requirements. In charge of technology cooperation with universities and external partners globally for all technologies, defined strategy and approach to be followed by all the regions, introduced a centralized budget control and criteria for the topics to be studied, best practices on activities follow up and knowledge distribution. Responsible for evaluating new technologies related to refrigeration systems, defining strategic partners and approach for strategic cooperation initiatives. In charge of knowledge management, reviewed competence and training program, adapting to the Engineering and Technology teams needs, with reviewed content matching a new organization design and more relevant and applicable content. Creation of knowledge objects (design guides, DVP&R, FMEAs, etc.) for all technologies. Best practices on knowledge management being spread to other categories. Leading cross technologies team to evaluate the interface between Cooling and Ice and Water areas, have identified significant opportunities for performance, energy and quality improvements, leading to redesign of test methods, electronic control logic and design configuration of the ice making and air flow systems. Other cross technologies projects identified and to be pursued next. Currently leading 3 virtual teams, totaling 15 engineers.

Whirlpool Corporation, North America – Sr. Technology Manager / Global Module System Owner 09.2011 – 02.2015 New products cross regional development for aiming at best cost, best quality and best innovation, modularity and performance optimization. Responsible for teams in U.S., India, Europe, Mexico and Brazil, in Product Development and Advanced Development areas, totaling 6 managers and over 80 people. Redesigned multiple product platforms in different countries with significant improvement on performance (energy, temperature management and sound), quality (up to 58% defect reduction) and cost, through the use of product attributes, technology roadmaps and global best practices. A significant reduction on complexity was achieved, up to 66% on individual projects, successfully reusing global/preferred parts and modules, leveraging purchase volumes and improving cost. Introduced new product concepts to move cost, quality and performance to a next level. Over the last 6 years achieved a reduction of 50% in parts and modules globally working through a network of module owners following technology roadmaps and best practices and driving the new concepts introduction on new platforms. Cost reduction: consistently met or exceeded the 2% total buy annual target in all regions, being responsible for more than 30% of the total cost savings for the engineering team globally. Worked closely with Global Procurement team in order to define and align technology and procurement roadmaps, aiming and standardization and volume leverage on key modules and components. Created attribute definitions for temperature management and introduced them on new product development process to achieve better evaluations at consumer institutes and to identify potential areas of problems not measured during traditional development process. Developed models to predict consumer institutes evaluation grades and implemented them as regular development requirements. New projects showed significant evolution compared to previous ones on consumer institutes evaluation, many reaching #1 score in their category. Innovation: managed Advanced Development Cooling group, in charge of new technologies including the development of first products using Linear compressor, a high efficiency, oil free new compressor technology, having launched one model and another being launched in 2016. Created award for innovation to incentive generation of new solutions and patents globally and organized invention workshops, held globally to facilitate the discussion and generation of ideas on critical areas. Introduced rigorous development requirements to advanced development projects aiming at early problem detection to eliminate surprises during the product development phase. Main projects delivered:

- New Side by Side family in U.S. with up to 33% energy improvement at minimum cost impact. Sound level reduced by 2dBs

- New 70 cm Top Mounts family in Mexico - Evolution of up to 33% in energy to at low cost, exceeding project targets without investing in new platforms. US$1.1M total cost savings versus target coming from Cooling.

- New 80cm Bottom Mount developed for Mexico – Evolution of up to 25% in energy, no investment in the platform and US$1.5M total cost savings versus target coming from Cooling

- New 5 doors Bottom Mount model for U.S. – first 5 doors Bottom Mount of the company. One model with Linear compressor. Significantly improved external institute score over previous models and multiple quality improvements introduced.

- New family of Built Ins for U.S. solving internal and external condensation issues, maintaining very low sound levels even with the introduction of dual evaporator system.

- New family of Upright and Chest freezers in U.S. – up to 22% energy evolution, introduction of HFO foam, fixed internal and external condensation issues and internal frost formation issues with reduction of cooling related field problems in 60%

- New 70 cm Top Mount family in Brazil using Low Cost No Frost concept and innovative electronic damper concept on high end models. Reduced cooling related field quality issues in 50%. Cost reduction around US$6 per unit on Cooling components

- New 60 cm Top Mounts family developed in Brazil using radial fan motor and achieving record sound quality level. Concept being replicated on Top Mounts in all regions.

Whirlpool Latin America - Sr. Technology Manager 03.2007 – 09.2011 Cooling technology manager in charge of technology and product development, innovation, cost and quality related to sealed and air flow systems of refrigerators and freezers, leading a team of 24 engineers, 4 designers and 5 technicians. Created global development specs to align product development across all the regions, by evaluating global, both internal and external, best practices and standardizing them in all regions. New requirements raised the bar for product development and were an important factor on quality improvement across the globe. Worked on methodologies that allowed the reduction of product development lead time by 22%, eliminating bottlenecks and running paralel path evaluations that became a global best practice for time to market. A brand new platform was launched in a record time based on this approach. Introduced new development practices focusing on sound that led to the launching of products with new low levels of sound achieved, 42dB vs 48 dB of previous models, setting a new reference in sound level for no frost models. Introduced new methodologies to define total cost optimization for product development, aiming at defining which combination of solutions would deliver the lowest possible total cost based on the performance and internal volume requirements for the product. Methodology was successfully applied on multiple global projects that delivered significant cost, energy and internal volume gains compared to previous ones. Methodology was also used to define new global platforms of products with optimized cost and performance. Participated along with HR and Engineering on the Technical Talent Pool, a program to create clear requirements for technical people to progress in their career inside the company. This initiative later became global and applied in all regions. Innovation: launched the first single door no frost refrigerator in the world, an entry level no frost product, and a high end convertible upright freezer, a product that could operate as a refrigerator or as a freezer. Both launchings were a big success in the Brazilian market. Developed and launched Low Cost No Frost project in India, Brazil and Mexico, with significant performance and cost improvement and average 40% complexity reduction on parts and modules globally. Cost reduction on global components reached up to 15% after standardization and global sourcing. Main projects delivered:

- New 80 cm platform Bottom Mount family in Brazil: record development time thanks to new development approach defined for Cooling, new low sound level record, exceeded cost and performance targets

- New Side by Side family for U.S. and Mexico, with 10% energy evolution at zero added cost, a cost avoidance of US$17M

- New 80 cm platform Top Mounts and Bottom Mounts for U.S. and Mexico, with 66% cooling parts elimination, average US$7 savings per unit on the cooling solutions compared to the previous platforms. Models reaching 30% energy level launched without using Vacuum Insulation Panels

- New 55 and 60cm Top Mount Platforms developed using a new air flow concept, Low Cost No Frost, that saved on average US$10 per unit on the Cooling components

- New 60cm platform developed simultaneously for India and Mexico, following Low Cost No Frost concept developed earlier for Brazil, with reduction of 40% in cooling parts globally, allowing the global sourcing of high volume components with savings up to 15% in cost. Project reached record low level

of field issues and exceeded energy targets in both regions. Cost savings of US$1.8M in India and US$2.6M in Mexico

- New 70cm Top Mount platform development for Europe, reached new energy targets, at lower cost without using Vacuum Insulation Panels. A+++ energy level, initially out of scope for the project, was reached and new models included in the product line

- Single door no frost family line, first product in the world with this concept was launched in Brazil. Sold to capacity for 2 years, while competitors developed their own models.

- Convertible freezer launched in Brazil, unique product in the market. Solution had zero cost from a cooling perspective.

Whirlpool Latin America – Global Technology Leader 02.2002 – 03.2007 Technology manager in charge of cross regional leverage of Cooling technology projects, directions and best practices on product development, testing, approval, optimization regarding energy and cost. Created the Cooling Center of Excellence in Brazil, a team that works on global projects and support other regions, define technology best practices, new methodologies, technology and module roadmaps This team was key to the successful introduction of multiple projects across the globe. Investment of over US$1M dollars on COE labs to allow for technology development and global product development activities. Led the manufacturers association team that negotiated with the government changes to the energy targets definition and evolution methodology in Brazil. Key member on the committee that defined periodic target evolution over the years. Whirlpool Latin America – Regional Technology Leader 1996 – 2002 Latin America responsible for Cooling technology National Institute of Standards and Technology, Gaithersburg, MD - USA – Guest Researcher 1995-1996 Sabbatical working on alternative refrigerants for air conditioners Consul – Development Engineer 1991-1995 Refrigeration and Air Conditioning technology and product development engineer � Skills

People development Cooling & Thermal Sciences Technology Technology Development New Product Development Global/cross regional product development Managing cross cultural teams Complexity reduction and Modularity Portfolio management Performance and cost optimization Innovation planning and execution Government relations Technology cooperation with universities Cost and quality improvement

New standards/test procedures definition and development Attributes definition and development Knowledge management

� Education MIT Sloan - Executive Education - Driving Strategic Innovation: Achieving High Performance Throughout the Value Chain October 2013 Fundacao Dom Cabral - Executive MBA 2011-2012 Project: Portfolio optimization and complexity reduction FGV/SOCIESC – MBA, Management 2000-2001 Universidade Federal de Santa Catarina – M.Sc. Mechanical Engineering – Thermal Sciences 1988-1991 Dissertation: Numerical simulation of Room air Conditioners Universidade Federal de Santa Catarina – B.Sc. Mechanical Engineering 1983 – 1987 � Languages

- English – Fluent

- Portuguese – Mother tongue

- Spanish – Intermediate

- Italian – Intermediate