Uday Narayan SinghB-77, Vijay Nagar

Ghaziabad |email:uday23singh10@gmail.com | Mob.: +91 88 0286 5919

ObjectiveTo work on challenging projects, in a dynamic & reputed organization where I can utilize my inherent talent and deliver quality output.

Technical Skill: • Sound Knowledge in networking concepts such as OSI Layers, Internet Protocol,

TCP/IP WAN, LAN, and Routing & Switching• Sound Knowledge in routing protocols like OSPF, EIGRP, SIBGP and Static Routing.• Basic LAN configuration- Vlans, Trunks, Ether-channels STP,  inter VLAN routing.• Knowledge of services like DHCP, HSRP, VRRP, ARP, NAT, ACL.

• Configuring and troubleshooting of Cisco 2600, 1800, 1700 Routers and Cisco 2960, 3750, 4500 switches.

Professional Experience:• NOC Engineer: Aptara Corporation, Noida-60 May 2015 to till now

Job Profile: L1 – Network EngineerHands on Experience Summary

Monitor 24/7 Aptara network through Intermapper Tool. Resolve and escalate system alerts issues appropriately from start to completion. Network device monitiring and reporting. Create, open, resolve and close escalated trouble tickets using clarify & freedom vision

ticketing system. ISP corditation.

Professional Experience:• NOC Engineer: Netmagic Pvt. Solution, Noida-63 July’ 2013 to till now

Job Profile: L1 – Network EngineerBlackbox India Authorized Channel Partner of Netmagic Pvt. SolutionHands on Experience Summary

• Configure, test and troubleshoot various networking devices before deployment, Routers, switches, firewall

• Monitor 24/7 Netmagic network system using BMC Proactive Net & Nagios Core software• Resolve and escalate system alerts issues appropriately from start to completion.• Perform system maintenance to proactively tune various network issues prior to occurrence.• Create, open, resolve and close escalated trouble tickets using clarify & freedom vision

ticketing system.• Investigate, analyze and document technical issues and recommend to upper mgmt.• Provide 24/7 support and troubleshooting of a variety of network related issues including

Guests’ connectivity and devices operability.• Configure, monitor, and insure connectivity of LAN, and WAN sites.• Daily phone and email troubleshooting of server-based connection issues

• Network Engineer (Field): DSM Infocom Pvt. Ltd DEC’ 2011 to June’ 2013DSM Infocom Private Limited: An Authorized Channel Partner of Alcatel-Lucent Network Management Services India LtdExperience Summary

• An astute professional with more than 2 year of experience in Telecom Operation, Data Project, Technical Support, Installation and Maintenance.

• Proficiency in managing installation, operation and maintenance of various telecom/electronic equipment thereby reducing downtime and enhancing operational effectiveness.

• Expertise in solution optimization, and troubleshooting of WAN and LAN networks Job Profile:

• Working as a Network Support Field Engineer • Planning Installation & Maintenance of LAN & WAN• Trouble shooting of Software and Hardware related problems as well as Network related

issues, installation of different types of switches, hubs and modems.• Configuration of Wireless Access point and troubleshooting wireless connectivity.• Preventive Maintenance such as Site Audits and Power Audits• Visiting to customer location for escalated issues and providing end to end solution

Educational Background:• CCNA Training from NIIT• Higher Diploma in System and Networking from NIIT• B.A. (R.D.S College ,Muzaffarpur)• H.Sc. & S.S.C.(Bihar Board)

Project Work:Worked on the project of Alcatel lucent: Network testing, Site auditing, Cisco Router configuration, Cisco Switch configuration

Additional Skills:• Proficient in customer service activities.• Excellent listener; patient and sensitive to clients' needs.• Quick learner with proven problem-solving skills.• Flexible With positive attitude and willing to work against time.

Interest & Hobbies:• Research on L3 devices

Personal Details:• Date of Birth: 23 Oct.1984 • Nationality: Indian • Marital Status: Married • Email id: uday23singh10@gmail.com• Mobile No: +91 8802865919• Languages Known: English & Hindi

UDAY NARAYAN SINGH