Resume

Attachment F

Resumes and Cover Letters

Resource developed by University of South Australia

http://www.unisanet.unisa.edu.au/careers/

2

Contents

Resume preparation1

Other job application documentation2

How do I get started?3

Which style should I use?4

Suggested resume headings & associated content4

Career objective5Profile or Key Strengths Summary5Education7Professional Experience/Employment History7Training & Professional Development8Professional Associations8Referees8

Cover letters9

Attachments:Attachment "A" - Reverse Chronological resume sampleAttachment "B" - Functional resume sampleAttachment "C" - Job application cover letter suggested outline/formatAttachment "D" - Job application cover letter sampleAttachment "E" - Networking follow up letter sampleAttachment "F" - Cold call/prospecting letter sample

1

RESUMEYour nameAddressTelephone number/semail

CAREER OBJECTIVE

PROFILE OR KEY STRENGTHS SUMMARY

(ACHIEVEMENTS)

EDUCATION

PROFESSIONAL EXPERIENCE

TRAINING & PROFESSIONAL DEVELOPMENT

PROFESSIONAL ASSOCIATIONS

REFEREES

3

Chronological Sequence

1. Name/contact details2. Summary3. Education4. Professional experience (possibly with selected achievements)5. Optional categories of informationFunctional Sequence

1. Name/contact details2. Summary3. Education4. Selected achievements (under specific headings of functional expertise)5. Professional experience6. Optional categories of informatioResume preparationThe purpose of this workbook is to assist you to prepare a highly targeted resume, and other relevant job application documentation.

A resume is a short, professional account of your career, qualifications and accomplishments. Its purpose is primarily to get you a job interview.

Beyond this however you may want a resume when:

You are using the services of a professional recruitment agency to represent you Following up from networking activity, and someone you have met has requested your resume

Basic tips

There are a number of things you might want to keep in mind when preparing your resume:

It is likely that the reader of your resume will make a decision about your suitability within 30-45 seconds therefore the information you put on the first page is critical in attracting employer attention Think about your resume as being a type of sales brochure Your resume must always be targeted to the specific role you want to get When deciding what information (regarding your experience, capabilities etc) to put in or leave out of your resume, be focused on what you want the reader to learn about you Generic, one size fits all types of resumes almost always will not be seriously considered, they simply get consigned to the waste paper bin There isnt really any one correct way, or template for preparing a resume, choose a format which suits your purpose the most common styles are reverse chronological, functional or a combination of these two styles Perhaps the two most important pieces of information in your resume are your capabilities (skills, knowledge, attitude etc), and, if you have some employment or volunteering experience, what you might have accomplished or achieved in the various positions youve undertaken Aim for around 2-3 pages, maximumOther job application documentationIt will be usual practice for you to prepare an accompanying cover letter when applying for a position. This document also needs careful preparation because some people involved in recruiting will often read this first, before the resume, and make initial positive/negative judgements about an applicants suitability based on the letter. The tip therefore is, make both your resume and application letter strong and stand alone documents aimed at convincing the reader that they should meet you at interview.

Should you be applying for a position within Government, or government-like organisations (e.g. not for profit organisation or statutory authority) you will also need to complete a separate statement addressing the selection criteria for the position. Read the organisations guidelines for preparing this document, and very carefully read each criterion to ensure that you cover what is required in your response.

How do I get started?Before you even think about preparing your resume, STOP.....and consider:

Many graduates fail to get professional level employment when they graduate because they either havent outlined in their resume the higher order skills that employers of graduates are seeking. And/or the skills that they do highlight in their resume have little relevance to the job role for which they are applying.

They will also often have difficulty in explaining to an employer why they are seeking this particular position, with this particular organisation, and surprisingly even why they have chosen their particular field of study.

If this sounds like you it is strongly recommended that you complete some self assessment exercises, BEFORE you start your resume. These exercises will significantly enhance your understanding of the attributes and capabilities that you have to offer to prospective employers.

Armed with this information youll be in a much stronger position to write a lively, compelling resume which differentiates you from other candidates, and which will strongly position you to get that interview.

Here are some links to recommended self assessment resources:

www.myfuture.edu.au go to the My Guide section. Youll need to register a user name and password the first time you go there, but this means you can save your work and return whenever you like. It is recommended you at least complete INTERESTS, SKILLS, and VALUES exercises in the My Profile section of the Guide. This will take you no longer than 20 - 25 minutes to complete. http://www-p.unisa.edu.au/careers/cdt/choices/default.asp - this link takes you to the Career Development Tool which is in UniSAs Career Services website. To access the Smarter Choices link shown here youll need to enter your UniSA student user name and password. This area of the website has similar activities to those in My Future http://www.unisanet.unisa.edu.au/careers/GraduateQualities/whatare.asp - read more about the Graduate Qualities and especially the list of indicators for each quality - http://www.unisa.edu.au/gradquals/staff/indicators.asp. The Graduate Qualities and their indicators relate to attributes which employers of graduates are known to be seeking. You might be able to use similar language in your resume to profile what you have to offer

Some final tips before getting started: Do some research on the employers that youd like to work for try Yellow Pages and Google. Find out what the primary focus of their business is, the markets in which are they working, their values and what are they promising their clients. Then consider your capabilities and the contribution these enable you to make Do some research on similar jobs. Use SEEK.com and other job boards. Either do a search for similar job titles and look at the selection criteria the employers are using. Take note of the language and use similar terms in your resume to describe what you have to offer Also do a search to find out what jobs are listed where some of your key strengths are required e.g. search for terms like interpersonal skills, Creative writing, planning and organising. You might be pleasantly surprised to find some jobs that interest you.

Which style should I use?

The chronological resumeThis is perhaps the most commonly used resume style, but it is not necessarily the most effective. This style is so named because the information about your education and employment is shown in chronological order in fact the usual practice is to show this information in reverse chronological order. This means your most recent education and employment is listed first, then your next most recent and so on.

Choose this style if you have work (paid or unpaid), volunteering, community or professional experience that is directly related to the public relations field and the employment you are now seeking.

This style is most effective for people who are in established careers, and are following a typical/logical career path in a particular occupation or profession.

The functional style resumeThis style of resume can be highly effective for people who have no direct experience in the type of work for which they are applying, BUT they do have employment experience. As a consequence of that employment they have had the opportunity to develop a range of skills which can be utilised in virtually any job (transferrable skills). These include higher order skills such as written and verbal communication skills, planning and organising, problem solving, ability work either alone and unsupervised, or with others as a member of a work team.

Most university students do part time work, volunteering in the community, are involved in student bodies and activities on campus. All these experiences have great value because of the skills people develop while doing these things. The functional style resume provides a style where these experiences can be documented, but the attention of the employer is directed to the skills a person has developed. Seriously consider this style of resume if you have very little experience in the field in which you have studied, but you have had employment or employment related experience.Suggested resume headings & associated contentThe following are suggested headings in the resume, and they are in the order in which they would most commonly appear. Under each heading there are brief tips for completion.

RESUMEYour nameAddressTelephone number/semail

The terms Resume and Curriculum Vitae (CV) tend to be used interchangeably. If the employer doesnt specify that they want you to send a CV, the accepted term to use is Resume

Take care with your email name if you a free hotmail or gmail address. Addresses like hotchick@hotmail.com or stanthestud@gmail.com will undo the professional image you are trying to create in your resume.

Similarly, check that the voice mail message attached to the telephone number you are listing on your resume is appropriate. A terse Hi, leave a message! also tends not to conjure up a client/customer focused professional image should someone call you and be diverted to voice mail.

It is also suggested that you have either a footer and/or header in the document which identifies the document, your name and page numbers. See attached samples.CAREER OBJECTIVEThis heading is optional. It is meant to be an attention grabber, a hook. Your career objective therefore must be targeted and relevant to both the organisation and job role for which you are applying. For example if your career objective states that you want to pursue a career in sports related public relations, but you are applying for a position in a not for profit organisation that specialises in aged care, the employer is hardly likely to understand why you are applying to work in their organisation.

Use your statement of career objective to explain your preferred role, highlight one or two key strengths or attributes, and explain the benefits of these attributes to the organisation.

Following is a simple formula to help you to get started in writing a targeted career objective statement.

Seeking a position in (nominate job role and/or industry) where my (nominate one or two of your strongest areas of skill, expertise and/or knowledge) in (specific, key areas) can make a positive contribution to (benefits might include enhancing any one of - profitability, productivity, image, reputation, customer satisfaction etc) of the organisation.

Example:Seeking a role in the public or media relations field where my well developed writing, problem solving and interpersonal skills can be used to benefit the image and reputation of my employer.

If in doubt leave this heading out. Instead, use the Profile heading below to make your initial sales pitch and attention grabbing statements.PROFILE OR KEY STRENGTHS SUMMARYThere is no one preferred or best name to call this heading. Choose the one which feels rights to you. You can simply use a heading Strengths if you like.

The whole purpose of this heading is to position yourself in the eyes of the employer as a professional. The statements you make here can literally make or break your application. You want the employer to quickly establish what attributes, attitudes, skills and knowledge that you have to offer.

But... what you write under this heading must be relevant and targeted to the role you are seeking and organisation in which you want to work!

A Profile usually consists of a brief statement which explains who you are as a professional, followed by a list of your key strengths/attributes.

Here is an example:

ProfileA public relations graduate with relevant skills in public/media relations related position who has a keen professional interest in the community services sector.

Key strengths include:

Well developed interpersonal skills, excels developing effective relationships with a diverse range of people. Advanced written communication skills, able to adapt writing style, content and pitch appropriately to a target audience. Utilises highly structured, detailed approach to research and analysis. Enjoys and is very effective working in team environments. Competent in the use of a range of computing software including MS Office, Photoshop.

A Key Strengths or more simply Strengths Summary is just that a list (usually bulleted) of key attributes that you possess which are related to those listed by an employer in a job advertisement, or which you know from your employment research are the attributes required in the type of work you are seeking. In attachment A the heading Profile/Summary could be replaced with the words Key Strengths again there is no right or wrong here. See both attachments A and B for examples of how this information can be presented.

Some examples: -

1. Use just a simple bulleted list similar to the above profile, but without the lead in sentence

2. Heres a different and more detailed version, such as would be used in a functional style resume see attachment B. Note that the skills are documented under headings which relate to job function. This type of profile is useful in any style of resume really, but it will be better suited to people who have a reasonable amount of employment, study placement or volunteering experience and who are able to write in detail about their experience under functional headings.

Key Strengths SummaryA public relations graduate with a confident and engaging personality who has strong ties to the community and the environmental movement. Achievements include:

Team Work and Leadership Have had extensive involvement in both sporting and work based teams including working with a small work team in a fast paced service environment. This team was often commended for their effectiveness under pressure.

Print and Web Publishing During a six month work experience position working on the Tour Down Under was responsible for writing media releases, composing and writing manuals, fact sheets, communication cascade plans, and frequently updating the Twitter page with race results. Have also been a regular updater of Wikipedia, including creating a site for Environmental Orienteering as well as updating many others.

Communication Skills Have organised many successful community events ranging from an under 10s cricket team presentation night to a fundraising dinner for Oxfam. In these roles have had to liaise with many different groups including local businesses to gain sponsorship, schools and committees.

Success Orientated Through my athletic career have learned to set goals and to persistently and consistently train for success. Achieving these results requires ongoing commitment to planning and preparation for the desired results.

EDUCATIONThe suggested order here is to list your qualifications in reverse chronological order starting with your most recent, but in any case always list your highest qualification first. Record your qualifications as follows:

Bachelor of Public Relations, University of South Australia, 2XXX

If you have TAFE certificate or diploma level qualifications, also list them here. Dont list any short courses you may have done under this heading, these will usually appear under the Training and Professional Development heading.PROFESSIONAL EXPERIENCE/EMPLOYMENT HISTORY

If you have had any study related employment placement, paid or unpaid employment and/or volunteering experience which is related to the public relations field or the role for which you are applying, list this information first under the heading Professional Experience.

Then document any other employment (paid or unpaid) under a separate heading Employment History. Attachment A contains an example.

Reverse Chronological headings

Position:

Employer:(date) (include in brackets one very brief sentence which describes the organisation)

Next Describe in one brief sentence the primary purpose or focus of the position

AchievementsList here in bullet point form any major projects, or contributions while working in this position

See attachment A for an example where the person has both some public relations related experience and other, non-public relations related, employment.

Functional style headings

Position:

Employer:(date) (Optional - include in brackets one very brief sentence which describes the organisation)

Optional - Describe in one brief sentence the primary purpose or focus of the position.

Using this style of resume it is quite acceptable just to list the name of the employer, the date/s you were employed, and possibly the position you held.

The purpose of this style of resume to draw attention to the various and relevant higher order functional skills you have developed in your employment, rather than drawing attention to some of the basic tasks you carried out while employed.

See attachment B for an example where a person has no direct employment experience that is related to public relations.

TRAINING & PROFESSIONAL DEVELOPMENTList here in reverse chronological order any relevant training or professional development activities you have completed. Include short courses you have paid to attend, in-house training associated with your employment, conferences youve attended etc. For example

Senior First Aid Certificate, St Johns Ambulance ServiceDateOHS in the Workplace, in-house course, McDonaldsDatePublic Relations Institute of Australia, State ConferenceDate

PROFESSIONAL ASSOCIATIONSPublic Relations Institute of Australia, Student Member

REFEREESIf it is not specified that details of your referees are required consider simply writing Available on request under this heading.If you want to include referee details the accepted format is:

Bill JohnsonManager, Public RelationsAdelaide FringeNorth TerraceAdelaide S.A. 5001Telephone: 8123 4567Email (if you have it

Cover letters

You will almost always want to prepare a covering letter to accompany your resume. With an online or email application it is suggested that you save the covering letter and your resume together in the same document, with the covering letter appearing first.

Avoid saving your document with a title like Job Application if you are responding to an employment advertisement, rather use your name and the word application together e.g. Bess Brown Application.doc

There are three basic types of covering letters that you might need to prepare:

1. Where you applying for a job in response to an employment ad. See attachments C & D. Attachment C simply shows the various parts of the letter, while D is an example of what a letter might look like using this format2. A follow up letter as a result of some networking that you have done. See attachment E for an example of such a letter3. A cold canvas or prospecting letter either seeking employment or work experience (or perhaps a study related placement. See attachment F for an example.

Some general guidelines for writing covering letters:

Be brief and to the point 1.0 1.5 pages (ideally one page) Address to a person, not a position. If a job ad doesnt have this information, consider calling the organisation and obtain the relevant details. Make sure you get the spelling of names right, as get the title right too! Include your contact details, if the advertisement has a reference number quote this in the letter

A suggested format for a covering letter you are preparing in response to an ad is as follows:

Introduction - indicate you are applying for the position, and why (your desire and/or confidence that you can make a contribution, seeking a challenge etc) Body of letter the content here should be linked directly to selection criteria which is contained in the ad, use sub headings for each criterion you write about and have one or two supporting dot points for each criterion

The Close indicate you are looking forward to meeting them in interview to further outline your suitability for the position.

ResumeBetty Bebop22 Streetsville, Suburbia S.A. 1234Telephone: (08) 1234 5678, 0123 456 789Email: bob.builder@ispprovider.com.auSummary/Profile A public relations graduate seeking a public/media relations related position in the community services sector. Areas of professional interest include..

Key strengths: Well developed interpersonal skills, excels developing effective relationships with a diverse range of people Advanced written communication skills, able to adapt writing style, content and pitch appropriately to a target audience Utilises highly structured, detailed approach to research and analysis Enjoys and is very effective working in team environments Competent in the use of a range of computing software including MS Office, PhotoshopEducationBachelor of Public Relations, University of South Australia, 2009

Relevant Professional ExperiencePosition: Project Officer, Media Relations

Employer: Adelaide Fringe FestivalOct 2009 present

The primary purpose of this role was to provide support as required to the Public and Media Relations manager

Achievements Community Competition for Fringe Logo managed the processing and evaluation of competition entries, wrote to prize winners, prepared media releases and facilitated TV news coverage. Sponsorship of Events Program contacted over 200 businesses and arts/entertainment groups selling advertising space in the Events Program. Gained over $20k in advertising revenue. Gaining Media Coverage - Worked with journalists to place strong stories across all major media in the lead up to the Fringe Festival

Position: Communications OfficerEmployer: Media Comm SpecialistsDec 2008 Aug 2009A part time position involving media relations and project management

Achievements Helped devise and deliver media communication campaigns for environmental NGOs and other not-for-profits, usually working to extremely tight deadlines. Consulted with clients in order to develop website architecture and communicated with website developers regarding clients desired web image and functionality Managed the preparation and placement of advertising and infomercial content in local community press.Other Employment History Summary BAI: Be an individual2007 - 2009Festival Retailer Specialising in Dance Party Accessories and Temporary Body Art

Movie Maniacs 2005 2007 Specialising in Movie Memorabilia

Figgins Holdings (Scooter) 2005Retail Chain Specialising in Fashion Footwear

Trenz 2002 2004 Fashion Jewellery Retailer

Awards/Honours Chancellors Letters of Commendation, University of South Australia, 2007 Chancellors Letters of Commendation, University of South Australia, 2008 Certificate Golden Key International, University of South Australia, 2009

Professional AssociationsPublic Relations Institute of Australia, Student Member 2009

RefereesBill JohnsonManager, Public RelationsAdelaide FringeNorth TerraceAdelaide S.A. 5001Telephone: 8123 4567Email (if you have it!)

NameTitleOrganisationStreet Name and numberAdelaide S.A. 5001Attachment AResume: Betty Bebop

Telephone: 8123 4567Attachment B

Resume

NameStreet addressSUBURB S.A. 5XXXTelephone: (08) 8123 4567, 0401 234 567Email: anth001@hotmail.com Career ObjectiveSeeking a role in the public or media relations field where my well developed writing, problem solving and interpersonal skills can be used to benefit the image and reputation of my employer.

Key Strengths SummaryA public relations graduate with a confident and engaging personality who has strong ties to the community and the environmental movement. Achievements include:

Team Work and Leadership Have had extensive involvement in both sporting and work based teams including working with a small work team in a fast paced service environment. This team was often commended for their effectiveness under pressure.

Print and Web Publishing During a six month work experience position working on the Tour Down Under was responsible for writing media releases, composing and writing manuals, fact sheets, communication cascade plans, and frequently updating the Twitter page with race results. Have also been a regular updater of Wikipedia, including creating a site for Environmental Orienteering as well as updating many others.

Communication Skills Have organised many successful community events ranging from an under 10s cricket team presentation night to a fundraising dinner for Oxfam. In these roles have had to liaise with many different groups including local businesses to gain sponsorship, schools and committees.

Success Orientated Through my athletic career have learned to set goals and to persistently and consistently train for success. Achieving these results requires ongoing commitment to planning and preparation for the desired results.

Qualifications Bachelor of Public Relations, University of South Australia, 20XX

Employment History

Company:Tempo Services LtdMay 2007 PresentPosition:Cleaner Commercial Premises

Company:Chubb AustraliaNov 2004 Feb 2007Position:Security Control Room Operator

Member of a team working in a call centre environment: monitoring security status of residential and commercial properties initiating responses to varying levels of security alert/risk respond to customer enquiries about the companys range of security services

Company:McDonalds Family RestaurantsNov 2000 Nov 2004(Employed in the Enfield S.A. store, the second best performing store in South Australia)

Store ManagerJuly 2004 - Nov 2004OHS representativeMay 2002 - Nov 2004Crew TrainerJuly 2000 - July 2002Crew memberJan 2000 - July 2000

Volunteer Positions

Public Relations volunteerSept 2008 March 2009Events SA (Tour Down Under)Under 10 CoachNov 2007 March 2009 Northern Districts Cricket Club

Fitness coachJune 2009 Aug 2009Bush Rovers Pedal Prix Team

Group Leader, ActorJuly 2006 Present Space Resource Centre

WOMADelaide VolunteerMarch 2006 - PresentArts Projects Australia

Revegetation Jan 2006 Present Mt Lofty Ranges Land Care Group

Awards and Achievements

Youth Civic Award, Marble Hill Ward (2009) Note taker at the Southern Community Summit (2008) Singapore drama exchange - acting and cultural exchange to Singapore and Malaysia (2004) Stage Manager for two drama plays (2003 & 2004) House Sports Captain (2005) Captain of the School Athletic Team (2005) President of the First Creek Environment Club (2005)

LEISURE INTEREST AND HOBBIES Cricket, senior player and coach Orienteering and cross country running Henley Districts Athletics Club. Juggling Theatre, Visual Arts, and Music.

Referees

Available on request1

Your nameStreet detailsSuburb S.A. 5XXXTelephoneEmail:Name of personJob TitleOrganisationStreet detailsSuburb S.A. 5XXX

DateDear (persons name)Re: Name of job, job reference number

Begin by saying something nice about the organisation, what it does, its values, services, etc., or something that appeals to you about the position. For this reason I am extremely interested in the advertised position and Im confident youll find that I have a range of capabilities which will enable me to make a meaningful contribution to your organisation (or business, or this role).

Following is a brief summary of the qualifications and experience I would bring to this position:

Key attribute (should be the most important of the selection criteria) Supporting statement about this attribute You might need to add another point if you have something to say about this attributeAnother key attribute Supporting pointAnother key attribute Supporting point or twoA copy of my resume is enclosed (or attached, or follows) for your further information and evaluation.

I look forward to the opportunity meeting with you during an interview in the near future where I would like to further outline my ability to perform this role to your complete satisfaction.

Yours Sincerely

Attachment C

Your Name

Martha McArthurLittle StreetSuburbsville S.A. 5XXXTelephone: 0412 345 678Email: emmac@gmail.comThe Manager,Local Community SocietyBig StreetNext Suburbsville S.A. 5XXX

(Date)

Dear Ms Williamson,

Re: PR/Special Events Coordinator PositionThe stated values and focus of the work carried out by The Local Community Society are highly appealing to me, and I am therefore extremely keen to explore this opportunity to join the organisation. I am confident I have the ability to be an effective member of your marketing team and in playing my part in achieving the goals of the organisation.Following is a summary of my qualifications and experience to assist you to evaluate my suitability for this role:Tertiary Qualifications Completed a Bachelors degree in Public Relations, University of South Australia, 2xxxCommunication and networking skills Highly developed interpersonal communication skills, effective in working with a broad range of people in culturally diverse environments, have already a diverse network of contacts in the not for profit sector Confident and poised in situations where public speaking skills are requiredAbility to work in team situations Have demonstrated ability to work in fast paced, service delivery teams, both as team member and also team leader Planning and organising Adept at planning and organising social and fundraising events, some of which have involved hundreds of people.

Attached is my resume which outlines in more detail the attributes I would bring to this position.

I look forward to meeting you at an interview in the near future where I hope to further explain the contribution I can make to your organisation.

Yours Sincerely

Attachment D

Your NameMartha McArthurLittle StreetSuburbsville S.A. 5XXXTelephone: 0412 345 678Email: emmac@gmail.comThe Manager,Local Community SocietyBig StreetNext Suburbsville S.A. 5XXX

(Date)

Dear Ms Williamson,

You may recall that we briefly spoke at the recent Rotary fund raising evening about working in the public relations and media field. You indicated at that time that you would be interested in seeing my resume.

I thought you might find it helpful if I provided a brief summary of my qualifications and experience:

I am in my final year of completing the Bachelor of Public Relations, with a sub major in Interactive Multimedia Have successfully undertaken several web design projects for clients Have been employed in a variety of positions while studying, and have progressed into leadership positions in several of these roles Im described by others as being a confident, outgoing, articulate and creative person, with well developed interpersonal skills. Am committed to providing high levels of service to clients Able to quickly develop effective working relationships with others

I am confident you will find that my passion for visual creativity and for developing very user friendly technologies, combined with the knowledge and skills gained through the work Ive done for clients will enable me to make a significant contribution to your team.

My resume is attached for your further information.

I will contact you in the near future to determine your interest in my capabilities and the likelihood employment opportunities that exist in your organisation at some point in the future

Yours Sincerely

Attachment E

Martha McArthurMartha McArthurLittle StreetSuburbsville S.A. 5XXXTelephone: 0412 345 678Email: emmac@gmail.comThe Manager,Local Community SocietyBig StreetNext Suburbsville S.A. 5XXX

(Date)

Dear Ms Williamson,

I was recently looking at your website and admiring the quality of its design and functionality. The approach you have used is very similar to some of the ideas Ive used in web sites Ive designed.

The reason Im writing to you is to is that Im seeking unpaid work experience opportunities where I can continue to expand on my skills and knowledge, and where in return I might be able to contribute to the operation of your business in some way.

Following is a brief summary of my qualifications and experience:

I am in my final year of completing the Bachelor of Public Relations, with a sub major in Interactive Multimedia Have successfully undertaken several web design projects for clients Have been employed in a variety of positions while studying, and have progressed into leadership positions in several of these roles Im described by others as being a confident, outgoing, articulate and creative person, with well developed interpersonal skills. Am committed to providing high levels of service to clients Able to quickly develop effective working relationships with others

I am confident you will find that my passion for visual creativity and for developing technology that is highly user friendly, combined with the knowledge and skills gained through the work Ive done for clients will enable me to make a significant contribution to your team.

My resume is attached for your further information.

I will contact you in the near future to determine your interest in my capabilities and the likelihood of work experience opportunities that might exist in your organisation in the near future.

Yours Sincerely

Martha McArthur