Resume A Ryan - Senior Manager

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Angela Ryan 788 Edgewater Blvd., Foster City, CA 94404 [email protected] 909-248-8402 (mobile) Senior Operations Manager Proven track record of solving “problems” and building teams for long-term, sustainable success. I am a candidate with strong skills in collaboration, business analysis, solution implementation, team building, and project management. Energized by new challenges—Excellent change agent with the ability to bring multiple organizations together to collaborate towards a common goal— leadership through knowledge sharing Expert presentation, negotiation and communication skills with keen abilities in planning, goal setting, strategy implementation, and follow up Able to work across departments and organizations to implement a vision, increase effectiveness, identify efficiencies, give direction and build consensus to move all parties towards the determined objectives Viewed by peers as a value-add leader with the abilities to make the right decisions for an organization and its team, inspiring others to build a workplace through positive leadership, integrity in decision-making with a transparent and open communication style PROFESSIONAL EXPERIENCE South Bay Recycling—Privately owned company San Carlos, CA Site Operations Manager, May 2015 to March 2016 Oversee the operations, transportation, maintenance and all facility projects for the San Mateo County transfer station and material recovery facility and ensure contractual obligations to the South Bayside Waste Management Authority were met Work directly with customers to ensure high level of customer satisfaction; engage employees in continuous efforts to improve customer experience Increase employee morale with walk-around management style to ensure all employees are satisfied and encourage relationship building; introduced employee appreciation efforts for a job-well-done to foster better relations with management and hourly staff; very liberal open door policy to encourage radical idea sharing from team Organize community events, such as annual Earth Day celebration, tours for local groups and businesses, and establish priorities for the organization’s community involvement Oversee employee HR functions to include, hiring, employee coaching, training, goal setting, and terminations; negotiate with Teamsters 350 Union regarding any grievances from employees to achieve mutually agreeable solutions Develop, implement, and maintain training and documentation for regulatory compliance to OSHA, DOT, ARB, EPA, Water District, DTSC, Agriculture Weights & Measures, and CalRecycle to include the SWPP, SPCC, OSHA 300 Log, BMP file, Special Occurrence Log and Safety Training Program Manage all aspects of site projects, to include building maintenance and improvements, fire suppression repairs, storm water collection and release improvements, site safety and traffic flow Work with maintenance team to develop intensive maintenance program for fleet of 23 trucks and heavy equipment

Transcript of Resume A Ryan - Senior Manager

Page 1: Resume A Ryan - Senior Manager

Angela Ryan 788 Edgewater Blvd., Foster City, CA 94404 [email protected] 909-248-8402 (mobile)

Senior Operations ManagerProven track record of solving “problems” and building teams for long-term, sustainable success. I am a candidate with strong skills in collaboration, business analysis, solution implementation, team building, and project management.

Energized by new challenges—Excellent change agent with the ability to bring multiple organizations together to collaborate towards a common goal—leadership through knowledge sharing

Expert presentation, negotiation and communication skills with keen abilities in planning, goal setting, strategy implementation, and follow up

Able to work across departments and organizations to implement a vision, increase effectiveness, identify efficiencies, give direction and build consensus to move all parties towards the determined objectives

Viewed by peers as a value-add leader with the abilities to make the right decisions for an organization and its team, inspiring others to build a workplace through positive leadership, integrity in decision-making with a transparent and open communication style

PROFESSIONAL EXPERIENCESouth Bay Recycling—Privately owned company San Carlos, CASite Operations Manager, May 2015 to March 2016

Oversee the operations, transportation, maintenance and all facility projects for the San Mateo County transfer station and material recovery facility and ensure contractual obligations to the South Bayside Waste Management Authority were metWork directly with customers to ensure high level of customer satisfaction; engage employees in continuous efforts to improve customer experienceIncrease employee morale with walk-around management style to ensure all employees are satisfied and encourage relationship building; introduced employee appreciation efforts for a job-well-done to foster better relations with management and hourly staff; very liberal open door policy to encourage radical idea sharing from teamOrganize community events, such as annual Earth Day celebration, tours for local groups and businesses, and establish priorities for the organization’s community involvementOversee employee HR functions to include, hiring, employee coaching, training, goal setting, and terminations; negotiate with Teamsters 350 Union regarding any grievances from employees to achieve mutually agreeable solutionsDevelop, implement, and maintain training and documentation for regulatory compliance to OSHA, DOT, ARB, EPA, Water District, DTSC, Agriculture Weights & Measures, and CalRecycle to include the SWPP, SPCC, OSHA 300 Log, BMP file, Special Occurrence Log and Safety Training ProgramManage all aspects of site projects, to include building maintenance and improvements, fire suppression repairs, storm water collection and release improvements, site safety and traffic flowWork with maintenance team to develop intensive maintenance program for fleet of 23 trucks and heavy equipment Source work using request for bid process; build and manage relationships with suppliers/contractors; negotiate contracts and pricing; ensure high standards of goods and services delivered

BREAK IN EMPLOYMENT— I took time off to re-center and focus on what is important in this life, travelled and visited family, and re-kindled my love of art.March 2013 thru April 2015

Schnitzer Steel Industries—Fortune 500 Scrap Metal Recycling Company Oakland, CARegional Manager, February 2012 thru September 2012

Responsible for the management of one deep-water shredder facility and five feeder yards across a several hundred-mile region, including California, Nevada and HawaiiManagement of over $25million in annual revenue; Capital project management; Human resources planning, succession planning and strategy for recruiting the right candidates; Annual budget planning; Direction and leadership of regional office staff; maintain oversight of all initiatives being implemented; responsible for development of upper managementEleven Direct Reports, including Operations Analyst, Regional Asset Manager, Logistics Manager, Purchasing Manager, and General ManagersBuilt a cohesive leadership team—together we developed the strategy to turn around three underperforming facilities in six months, upgrade the knowledge base of hourly employees, increase revenue, morale and productivityDeveloped a long-term vision to carry the region forward into long term, sustainable success

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Initiated social media presence for region on Facebook and Twitter, directed marketing campaigns and public relations with the greater bay areaBuilt a regional maintenance team, led team to develop strategy for implementation, assisted asset manager with organization of tactical componentsStrategically changed sales team’s organizational structure to gain more effective reporting, goal achievement, accountability and to build a stronger team with a shared visionWorked closely with EHS to implement tailgate meetings at all facilities, IIPP & SWPPP compliance and to build a better reception from yard management, which ultimately facilitated EHS success in a difficult, highly regulated environment

SA Recycling, LLC—Partner with SIMS Metal Management, a Fortune 500 Scrap Metal Recycling Company Orange, CARegional Manager, October 2008 thru January 2012

Lead team by developing strategies as the markets develop, by communicating success tactics to the various managers as relevant to the specific local market, develop Social Media presence for regionAct as a liaison between the facilities and corporate headquarters—ensure timely conveyance of important and relevant company directives to ensure managers are knowledgeable of current informationResponsible for monthly financial reporting to board of directors as well as financial planning; goal setting with facility managers and tracking of achievements Successfully turned around five low achieving facilities in 90 days or less—facilities are the most efficient facilities out of 50+ different locations (measured in operating cost per ton)Responsible for the management of fourteen scrap recycling facilities across a 500+mile regionImplemented lean practices at facilities to enable efficient flow of traffic; proper source control; sufficient upgrading of materials Directly oversee fourteen general managers, regional EHS personnel, sales personnel, and maintenance teamWork to ensure manager’s compliance to company policies, state and local regulations and to educate when there are deficienciesResponsible for $150million in annual revenue; budgeting; management accountability; expense recognition; asset allocation; capital expenditure justificationDirectly manage facilities when the facility is not recognizing the appropriate level of profitability versus revenueResponsible for and capable of assessing any given situation/issue and finding a logical solution in an efficient, level- headed mannerOversee compliance to environmental and safety regulations; compliance to state and local laws; and compliance to both operational and administrative company policies

EDUCATION BSBA, Southern Wesleyan University, Cum Laude, 2006

VOLUNTEER WORKFlaming Lotus Girls—San Francisco, 2014 through Present

Lead fundraising events, assist with and lead builds for large-scale metal artwork, project scheduling and management, fire safety, build crew for large scale art installations

Airpusher DJ Collective – Bay Area, 2015 through PresentParticipate in fundraising events, infrastructure management for large-scale events