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Catherine Bailey 1122 University Ave SE Woodbury, MN 55455 651-323-3289 [email protected] https://www.linkedin.com/in/catherine-bailey-462271110 Education University of Minnesota Minneapolis, Minnesota Bachelor of Arts, Economics Anticipated graduation date of May 2019 Experience Bookseller Woodbury, Minnesota Barnes and Noble November 2014- Present ● Welcomed customers into the store and helped them locate items to provide a friendly environment ● Stocked and replenished merchandise according to merchandise displays to ensure customer satisfaction ● Resolved all customer complaints in a professional, polite matter ● Determined customer needs by asking relevant questions and actively listening to responses Key Holder Woodbury, Minnesota Plato’s Closet January 2013- November 2014 ● Fostered a positive work environment by consistently treating all employees and customers with respect and consideration ● Mentored new sales associates to contribute to the store’s positive culture ● Handled all customer relations issues in a gracious manner ● Priced merchandise, stocked shelves, and took inventory of supplies to ensure customer satisfaction
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Catherine Bailey 1122 University Ave SE Woodbury, MN 55455 [email protected] https://www.linkedin.com/in/catherine-bailey-462271110
Education
University of Minnesota Minneapolis, Minnesota
Bachelor of Arts, Economics Anticipated graduation date of May 2019
Experience
Bookseller Woodbury, Minnesota
Barnes and Noble November 2014- Present
● Welcomed customers into the store and helped them locate items to provide a
friendly environment
● Stocked and replenished merchandise according to merchandise displays to
ensure customer satisfaction
● Resolved all customer complaints in a professional, polite matter
● Determined customer needs by asking relevant questions and actively listening
to responses
Key Holder Woodbury, Minnesota
Plato’s Closet January 2013- November 2014
● Fostered a positive work environment by consistently treating all employees
and customers with respect and consideration
● Mentored new sales associates to contribute to the store’s positive culture
● Handled all customer relations issues in a gracious manner
● Priced merchandise, stocked shelves, and took inventory of supplies to ensure
customer satisfaction
