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L. Mackenzie Williams 1934 E Kirkwood St ., Springfield, MO 65804

817-408-0603

williamsml09@gmail. com

OBJECTIVE

Se lf -taught, se lf-mot ivated indiv idual seeking the opportunity to obtain a position where I can expand my knowledge and skills in a positive, professional environment.

EMPLOYMENT SKILLS

Prof icient in writ ing and quoting insurance policies.

Prov ide advanced customer service to clients.

Responsible f or policy renewals and reviews.

Receive and post payments to clients’ accounts.

Prov ide monthly reports.

Responsible f or generating bank deposits as well as payments drafted out of the owner’s

account.

Compose let ters to customers regarding past due accounts and notif ication of bet ter rates.

Skilled in data ent ry.

Other skills include: greeting customers, screening phone ca lls and messages, sorting

incoming and outgoing mail, f iling, type 65 wpm with accuracy.

COMPUTER SKILLS

Out look

Microsof t Word

Entry Level Excel

Internet Explorer

AMS360

PL Rater

SMS

Choice Point

WORK HISTORY

Johnny T Harris Insurance June 2001-April 2009

Licensed Insurance Agent, Granbury, TX

Ollis & Company Insurance July 2009- Present

EDUCATION

Graduate June 2001

Granbury High School, Granbury, TX

PERSONAL INTERESTS

Have participated with various organizations that are associated with the Boys & Gir ls C lub.

Breast Cancer Foundation

American Heart Association

Freelance photography that has a llowed me the opportunity to work with Gibson Guitar.

mailto:[email protected]

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