Resume
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PROFILE Accomplished and Certified Senior IT Director and Engineering Professional with over 17 years of global Operations Management, Software Design, Architecture, Solution Delivery, Incident Management, and Team Development expertise. Results driven leader with broad experience producing technical solutions in diverse network environments. Proven history and success increasing profitability, improving performance, and cultivating productivity in sensitive, fast-paced environments and highly competitive industries. Capable of rapidly assimilating new programming languages, technologies, and concepts to meet the demands of applications development. Poised to transition solid background in Telecom to a Director of IT position in an alternative industry with opportunities for growth and advancement that will benefit from my experience and leadership abilities. Capable of a wide range of assertive leadership roles. AREAS OF EXPERTISE Team Building/Leadership & Training Communicating Ideas & Concepts Organizational Leadership Staffing Development & Performance Client Relationship Management Defining Project Priorities Decision Maker, Prioritize & Delegate Strategic Planning & Scheduling Coaching/Mentoring Cultivating Business Relationships Managing Large Scale/Complex Applications & Multiple Projects PROFESSIONAL ATTRIBUTES Extensive background completing project development life cycle from concept through delivery and support Served a large user base and smaller organizations in various IT capacities, supporting a wide variety of technologies Capable of developing high efficiency application software to streamline and improve customer operations Proven top performer, with a reputation for strong management qualified by mature, prudent business skills and sound judgment Demonstrates professional reliability, highly self-motivated with the ability to assume increased levels of responsibility, anticipates and meets needs to achieve outstanding results Articulate, diplomatic, persuasive; easily establishes rapport and credibility with people at all levels, works well with people from a variety of backgrounds and cultures Successful approach to problem identification, assessment, resolution, and crisis management Sound decision-making abilities and analytical skills, maintains ongoing education NOTABLE ACCOMPLISHMENTS Enjoyed success with the same company for over 14 years, Verizon o 4 years Management experience o 13 years Development Lead experience o 13 years Java Server-side development experience o 11 years Java client side development experience o 8 years J2EE experience o 7 years JSP experience o 3 years Struts experience o 6 years Design patterns experience o years SQL 14 experience o Relational databases; 2 years Agile experience and 1 year DevOPs experience Managed teams in several countries, including Argentina, Mexico and India Recipient of numerous industry commendations and awards TECHNICAL EXPERTISE NETWORKING PROFICIENCIES Coordinating with Owners, Architects & Project Managers Analysis, Reporting & Forecasting Solutions Development, Design & Architecture Capacity Planning, Management & Analysis SOFTWARE PROFICIENCIES Conducting Gap Analysis Between Business Requirements & Software Creating Functional Requirements as an Input to Application Design Technical Advisor Technical Support/Simplification of IT Analysis, Reporting & Forecasting Functional & Performance Testing Business Requirements Analysis William Brown 1512 Autumnmist, Allen, TX 75002 Cell (214) 924-5818 | [email protected]
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PROFILE Accomplished and Certified Senior IT Director and Engineering Professional with over 17 years of global Operations Management, Software Design, Architecture, Solution Delivery, Incident Management, and Team Development expertise. Results driven leader with broad experience producing technical solutions in diverse network environments. Proven history and success increasing profitability, improving performance, and cultivating productivity in sensitive, fast-paced environments and highly competitive industries. Capable of rapidly assimilating new programming languages, technologies, and concepts to meet the demands of applications development. Poised to transition solid background in Telecom to a Director of IT position in an alternative industry with opportunities for growth and advancement that will benefit from my experience and leadership abilities. Capable of a wide range of assertive leadership roles.
AREAS OF EXPERTISE
Team Building/Leadership & Training Communicating Ideas & Concepts Organizational Leadership
Staffing Development & Performance Client Relationship Management Defining Project Priorities
Decision Maker, Prioritize & Delegate Strategic Planning & Scheduling Coaching/Mentoring
Cultivating Business Relationships Managing Large Scale/Complex Applications & Multiple Projects
PROFESSIONAL ATTRIBUTES Extensive background completing project development life cycle from concept through delivery and support Served a large user base and smaller organizations in various IT capacities, supporting a wide variety of
technologies Capable of developing high efficiency application software to streamline and improve customer operations Proven top performer, with a reputation for strong management qualified by mature, prudent business skills
and sound judgment Demonstrates professional reliability, highly self-motivated with the ability to assume increased levels of
responsibility, anticipates and meets needs to achieve outstanding results Articulate, diplomatic, persuasive; easily establishes rapport and credibility with people at all levels, works well
with people from a variety of backgrounds and cultures Successful approach to problem identification, assessment, resolution, and crisis management Sound decision-making abilities and analytical skills, maintains ongoing education
NOTABLE ACCOMPLISHMENTS
Enjoyed success with the same company for over 14 years, Verizon o 4 years Management experience o 13 years Development Lead experience o 13 years Java Server-side development experience o 11 years Java client side development experience o 8 years J2EE experience o 7 years JSP experience o 3 years Struts experience o 6 years Design patterns experience o years SQL 14 experience o Relational databases; 2 years Agile experience and 1 year DevOPs experience
Managed teams in several countries, including Argentina, Mexico and India Recipient of numerous industry commendations and awards
TECHNICAL EXPERTISE
NETWORKING PROFICIENCIES Coordinating with Owners, Architects & Project Managers Analysis, Reporting & Forecasting
Solutions Development, Design & Architecture Capacity Planning, Management & Analysis
SOFTWARE PROFICIENCIES
Conducting Gap Analysis Between Business Requirements & Software
Creating Functional Requirements as an Input to Application Design Technical Advisor
Technical Support/Simplification of IT Analysis, Reporting & Forecasting
Functional & Performance Testing Business Requirements Analysis
William Brown 1512 Autumnmist, Allen, TX 75002
Cell (214) 924-5818 | [email protected]
William Brown 2
EXPERIENCE Dec 2001 - Current Verizon, Richardson, TX Sep 2011 - Current Development Manager Lead Engineer responsible for successful organizational transition to an Agile Dev OPs methodology. Responsible for 4 onshore and 20 offshore resources; assist and mentor to achieve advancement goals. See PERFORMANCE LIST.
Manage staff budget, performance reviews and goal setting Ensure designs are scalable and stable Research new technologies, requirements specifications for new product enhancements, providing customer
support, and product code maintenance Work closely with various groups within and outside Verizon as customers Manage offshore India team Oversee Lean Six Sigma projects Architect projects and requirements into real functionality Transition teams from Waterfall to Agile, co-lead Verizon shift to Dev-Ops Lead business transformation from conception to production Work entire software life cycle from gathering requirements to production and maintenance Gather business requirements from the customers and transform into system requirements for developers Architect solutions and demonstrate where existing functionality needs to be changed and new functionality will
be integrated Use UML diagrams including flow diagrams and class diagrams to show how new requirements will function
within the current software base Break down requirements into tasks on a level for tracking and reporting to management
Dec 2001 - Sep 2011 Development Lead Managed off shore teams in Argentina, Mexico, and India responsible for designing Server Side Functionality and Database Schema by transforming customer requirements into software requirements. See PERFORMANCE LIST.
Served as mentor and lead over a team of developers Coded backend Server Side code implementing business requirements into software Designed project steps to assist other leads in making projects a success
OTHER RELEVANT EXPERIENCE See PERFORMANCE LIST Apr 2000 - Dec 2001 Team Lead, TekSystems (MCI), Richardson, TX Sep 1999 - Apr 2000 Associate Technical Consultant, Agency.com, Dallas, TX Jan 1999 - Sep 1999 Developer, Excel Communications, Inc., Dallas, TX PERFORMANCE LIST
Full lifecycle application development Object-oriented Design and Analysis (OOA and OOD) Performance tuning, improvement, balancing, usability, and automation Validate implementation Multi-task within a fast paced environment Integrate new software interfaces with existing systems Manage and/or provide guidance to junior members of the team
EDUCATION Oklahoma State University, Stillwater, OK Bachelor of Arts degree in Political Science and English Bachelor of Science degree in Computer Science with minor in Mathematics
ACTIVITIES/COMMUNITY Assist running a “tournament only” soccer team Volunteer with a small group of investors starting a soccer/futsal club in England Enjoys fitness, sports, and spending time with family
