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Timothy J. Cooke 904.589.1893 [email protected] 3620 Mateo Place, Orange Park, FL. 32065 Education University of North Florida, Jacksonville, FL December 2014 Bachelor of Arts in Political Science, Fast Track to MPA Minor: Public Administration Related Course Work Administrative Management Real World Policy Class with Ambassador Nancy Soderberg Public Administration I researched and created a public policy and traveled to Washington DC to present my paper and presentation to the Special Assistant to President Obama, Grant Harris, and Senior Director for African Affairs in the White House. Real World Policy The American Legal System Constitutional Law II Technical Skills Software: Microsoft Office 2010 (Excel, Outlook, Word, PowerPoint) Personal: Motivated, Excellent Communication, Perfect Attendance, Dedicated Work Experience Chick-fil-A, Orange Park, FL January 2010 - Current Team Leader Work with assistant manager to insure the policies created by the general manager and corporate are followed to exceed customer expectations Supervise shifts of up to 20 employees and serve as a mediator for customer complaints with service and employee conflicts with other employees Perform new hire paperwork by assisting the new hire with paperwork, photo copying IDs, and answering any questions about pay schedules or vacation Train new employees on standard procedures in the kitchen Demonstrate flexibility and exceptional multitasking skills by providing assistance to other employees in high pressure situations Tiger Academy YMCA, Jacksonville, FL February 2015 -
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Timothy J. Cooke [email protected] Mateo Place, Orange Park, FL. 32065
EducationUniversity of North Florida, Jacksonville, FL December 2014
Bachelor of Arts in Political Science, Fast Track to MPAMinor: Public Administration
Related Course Work
Administrative Management Real World Policy Class with Ambassador Nancy Soderberg Public Administration I researched and created a public policy and traveled to
Washington DC to present my paper and presentation to the Special Assistant to President Obama, Grant Harris, and Senior Director for African Affairs in the White House.
Real World Policy The American Legal System Constitutional Law II
Technical Skills
Software: Microsoft Office 2010 (Excel, Outlook, Word, PowerPoint)Personal: Motivated, Excellent Communication, Perfect Attendance, Dedicated
Work Experience
Chick-fil-A, Orange Park, FL January 2010 - CurrentTeam Leader
Work with assistant manager to insure the policies created by the general manager and corporate are followed to exceed customer expectations
Supervise shifts of up to 20 employees and serve as a mediator for customer complaints with service and employee conflicts with other employees
Perform new hire paperwork by assisting the new hire with paperwork, photo copying IDs, and answering any questions about pay schedules or vacation
Train new employees on standard procedures in the kitchen Demonstrate flexibility and exceptional multitasking skills by providing assistance to other
employees in high pressure situations Tiger Academy YMCA, Jacksonville, FL February 2015 - Current
Evening Group Leader Supervise 15 youth members in an after school program that is intended to provide troubled
students a medium to practice school work further and ultimately raise state test scores Work with the director and teachers to develop programs that grab and keep the youth
engaged while holding to both the requirements set forth by the federal grant and the YMCA cultural values
Emergent Foundation, Jacksonville, FL June 2014 – August 2014Funding Coordinator Intern Researched requirements and applied for qualified grants to gain federal, state, and private
funding For grants that were not able to be filed yet, created a database with the missing
requirements and links to the forms to fill out once all the requirements were officially met Cold called companies to explain the message of the foundation and attempt to receive
private funding or donations Worked with Director to create a roadmap for the future of the foundation.
Awards
Chick-fil-A
Timothy J. Cooke [email protected] Mateo Place, Orange Park, FL. 32065
Employee of the Year, December 2010 Employee of the Month May 2011, August 2010 Boy Scouts of America – Eagle Scout June 2008
Developed and implemented a full scale project of up to 25 workers to renovate a restroom at a county park Organized and managed weekly meeting weekly meetings and monthly events for the troop Awarded and served as an Assistant Scoutmaster of a troop of 30 members until the summer 2012
