DENISE MILLER780 Schoolhouse Road, San Jose, CA 95138

408-242-4640 denisem392000@yahoo.com

QUALIFICATIONS PROFILE

Analytical and detail-oriented Executive Assistant with a strong background in supporting the ongoing needs of executive leadership and management teams.

Expertise in managing reports, complex calendars, and schedules; known for driving maximum efficiency while ensuring prioritization of appointments based on business goals.

Skilled in creating processes that enhance operations, build team morale, increase effectiveness, and maintain budget parameters.

Excellent interpersonal skills to cultivate and maintain productive partnerships with key internal and external stakeholders.

Technical skills include MS Office: Outlook, Word, Excel (including pivot tables and formulas), PowerPoint; able to quickly learn new technologies.

PROFESSIONAL EXPERIENCE

EBAY, San Jose, CAExecutive Administrative Assistant, 2015–2016Delivered exceptional service in support of the Vice President and the MyHR team in the Human Resources Department for major international organization. Served as part of the Global Impact Team responsible for organizing the Family Giving Tree holiday gift drive donating 300+ gifts to charities. Managed grant awards of $10K for seven non-profit organizations. Handled correspondence, documentation, and reporting; managed confidential data and information. Liaised with vendors, customers, and visitors. Managed calendars, schedules, meetings, and travel logistics. Administered budget requirements including reconciling expense reports and submitting purchase requisitions.

Managed a $10K grant for the Next Door Solutions to Domestic Violence non-profit.

Employed strong tact and diplomacy while communicating with all office visitors.

Adeptly supported high-level executives and HR Shared Services leadership team.

Leveraged strong financial coordination skills to control cost and minimize risk.

HONEYWELL, Sunnyvale, CAAdministrative Assistant, 2011– May 2015Provided high-level administrative support for five directors and multiple managers, including the Director of Technology. Coordinated complex travel arrangements, including passport validation and visas. Organized calendars and schedules, acting as the gatekeeper for executives. Prepared various documents, including expense reports, monthly highlights reports, and monthly sales reports. Oversaw new hire orientations, onboarding, and team event management. Acted as the I-9 administrator for the Bay Area. Served as the Records Information Management Coordinator.

Developed a meeting planning checklist, now utilized by all administrative assistants.

Led an ongoing project to review electronic and paper files for compliance.Continued…

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Reduced offsite storage costs by 50% through research and improved processes.

Maintained company safety information and facilitated single point safety lessons.

I365, A SEAGATE COMPANY, Santa Clara, CAExecutive Assistant, 2007–2009Trusted to coordinate complex domestic and international travel arrangements for executives, including Vice Presidents. Organized calendars and schedules to align with executive needs and company goals. Trained administrative staff on policies and procedures. Created compelling presentations for company meetings. Facilitated WebEx meetings and off-site business events.

Regularly acknowledged by executives for timeliness and attention to detail.

Implemented an employee recognition program to boost staff morale.

Consistently prepared expense reports with a 0% return rate.

Led the move of a large office in Canada to a new facility on time and on budget.

SEAGATE TECHNOLOGY, Scotts Valley, CAAdministrative Assistant, 2000–2007Handled a variety of administrative tasks, including team event planning, scheduling, expense reports, and new hire activities. Wrote meeting agendas, took minutes, and followed up on action items. Maintained a regular schedule of forums to help provide information about new system and to increase communication between departments.

Created the Administrative Professionals Committee to help envision improvements.

Led the organization of the office supply audit to ensure 100% efficiency.

Nominated several times for Team Seagate award for exceptional work.

EDUCATIONAL BACKGROUND

Executive Assistant Certificate University of California Santa Cruz Extension, 2007

Six Sigma Green Belt & Orange Belt

MEMBERSHIPS

IAAP (International Association of Administrative Professionals)Recording Secretary, 2011-2012