Baker, 1

Caitlin M. Baker

17420 Georgia Hwy 34, Franklin, GA 30217

(678) 857-4132

caitlin.mae1969@gmail.com / caitlin.mae@icloud.com

Key Qualifications

Clinical Medical Assistant

Medical Administrative Assistant

Phlebotomy Technician

EKG Technician BLS-HP

Experience

Labor and Delivery

IV punctures

Venipuncture

EKGs

Assisting with pelvic exams

Intramuscular injection

Stocking rooms with needed equipment

Cleaning patient rooms after discharge

Making gurney beds

Discharging patients

Walking patients in and out of CHCS

Ordering labs

Putting together discharge packets

Admitting patients

Triaging patients

Checking patients into AHLTA

Getting vital signs on adults and infants

NATTC Clinic

Removing ingrown toe nails

Removing and treating MRSA patients

Assisting with Physical Health Examinations

Intramuscular Injections

Irrigating infected ears

Emergency Room

IV punctures

Venipuncture

EKGs

Stocking rooms

Cleaning patient rooms after discharge

Making gurney beds

Discharging patients

Ordering labs

Suturing wounds

Irrigating wounds

Collecting blood for labs

Nutrition

Inputing Provider’s Schedule

Checking patients into clinic

Reviewing consults

Booking appointments

Auditing galley sales each month for a 33,918.98+ budget for 14 months

Auditing patron eligibility at the galley for 14 month

Baker, 2

Supply

Ordering supplies for Nutrition and the Galley for 10 months

Ordering supplies for Safety for 4 months

Submitting maintenance requests to facilities for 14 months

Department Training Representative

Maintaining training records for four employees in Nutrition, eighteen employees in the Galley, and four employees in Safety

Maintaining 98% overall completion status for 14 months

Utilization Management

Spearheaded DHB Medical Management Continuing Process Improvement Initiative: “Operational Forces Enrollment to New Gaining Commands Reduces NHP Healthcare Expenditures and Increases HEDIS Metrics.

Networked with Mrs. Suggs and Mr. Levan to learn the process of enrolling OPS FORCES AD members into their new DMIS

Appointed by Associate Director DHB to champion the initiative and train three staff HMs how to complete the procedure.

Efforts resulted in an estimated FY16 cost avoidance of 2.9M

Achieved over 300% more productivity to date than HN peers.

Efforts significantly reduced the overall OPS FORCES enrollment to Naval Hospital Pensacola by 4K in 3 months.

Decreased Bad Phone Numbers by 7,510 in seven weeks resulting in a 54% clean-up of inaccurate phone contacts by September

Directly improved communication and connectivity to beneficiaries efforts contributed to reduction of NHP Bad phone numbers from 46% to 7% in five months

Trained with Appointment booking clerks to learn how to book appointments and enter in T-CONs for patients

Tricare Operations

Active Duty enrollments in TRICARE, PCM reassignments and TRICARE Plus enrollments.

Answering the phone, taking messages

Filing disengagement forms, prime travel forms and Foreign nationals enrollment forms.

Employment

2012-2016 Hospital Corpsman U.S. Navy

Education

Basic HAZMAT Responders course. Naval Hospital Pensacola. Hospital Corpsman Basic Training. San Antonio, TX. U.S. Navy: 157 hours. Specialized in first aid, personal health, safety, basic swimming,

water survival skills, physical fitness, and firefighting.