Stephanie Welch, CMC50230 Cedargrove

Shelby Twp, MI 48317(586) 805-7826

toni50230@comcast.net QualificationsI have worked in the medical field for many years and am a great independent worker. I am good with people and can deal well with difficult patients. I am trained in and have performed chart audits in the office setting. I am the HIPAA privacy officer and keep up with all HIPAA changes. I have a good working knowledge of ICD-10-CM as well as the new Healthcare Reform bill and how it will affect practices as well as patients. I have medical billing experience and am very efficient with most computer programs. I am in charge of creating & updating office policies/procedures and employee handbooks. I have a very good understanding of most of the major health insurance plans and how to use their websites, including Medicaid. I work rejected claims and contact patients to collect past due balances. I am interested in the changes occurring in healthcare and look forward to learning about them. Education1997-2003 Associate Degree, General Studies, Oakland Community College2008 Certified Medical Coder, National Certification, PMI2013 Training in ICD-10-CM

Employment History2006 - Present Office Manager/ Coder, Joseph Morgan, MD & Faye Su, MD

•          Verifying patient’s insurance coverage •        Entering all patient payments •        Supervising the office’s billing service•        Answering a multi-line phone, scheduling appointments•        Preparing the office for ICD-10•        Insurance referrals, office weekly deposits•        Entering patients in to computer, implemented & using e-prescribing•        Creating all employee, safety & office policy manuals •        Updating offices router and keeping up with changing fee schedules •        In charge of all re-credentialing and site reviews

2005 - 2006 Receptionist/ Biller, Allen Tesser, MD•          Billing, doing daily deposits, entering patient payments•          Answering a multi-line phone, scheduling appointments•          Checking patients in and out, preparing charts, referrals•          Entering patients into computer

2000 - 2005 Receptionist/ Office Manager, Rochester Family Physicians•          Added billing software to the office, supervising offices billing service•        Answering a multi-line phone, scheduling appointments•        Checking patients in and out, preparing charts, referrals •        Chart auditing, doing daily deposits, ordering office supplies •        Implementing a new filing system, hiring new employees •        Creating an employee handbook and office policy manual. •        I was the HIPAA privacy officer and single handedly implemented the

entire HIPAA policy including staff training.

1997- 2000 Receptionist/ Medical Assistant, Josephine Aloot, MD & Phyllis Birkel, MD•          Answering a multi-line phone, scheduling appointments•        Checking patients in and out, preparing charts•        Assisting physicians with EKG's and injections•        Putting patients in rooms, ordering supplies, organizing drug closet.