resume 2
4
Candice L. Jones 2201 Chateau Drive Apt E Richmond, Virginia 23224 (804) 301-3943 [email protected] SUMMARY OF QUALIFICATIONS Over ten years of experience working in diverse customer services environments Demonstrated proficiency and in-depth technical knowledge of all media products offered Proficient knowledge of MS Word, Excel, PowerPoint, Access Typing speed of 40 wpm Experienced in alpha/numeric data entry Licensed Health Insurance Producer. License # 911412 5+ years of insurance industry experience EDUCATION Bachelor’s of Business Administration Bryant & Stratton College, North Chesterfield, Virginia Projected Graduation Date: December 2015, GPA 3.3 Related coursework Accounting Principle I Document Processing Document Production Business Law Business Principles /Ethics Sales/Marketing Principles Macroeconomics WORK HISTORY Receptionist Richmond, Virginia, August 2014-Present Filter all incoming calls for policy holders, finance companies, and brokers Manage travel expenses (3 executives) Process IT functions, such as, granting badge access for employees in the US. Conduct daily Loss/Expense Reserve audit report for claims Conduct daily Brokerage audits Audit several SGS data entry databases Acting Secretary of Community Outreach Committee Order office supplies
-
Upload
candice-jones -
Category
Documents
-
view
61 -
download
10
Transcript of resume 2
Candice L. Jones2201 Chateau Drive Apt ERichmond, Virginia 23224
(804) [email protected]
SUMMARY OF QUALIFICATIONS Over ten years of experience working in diverse customer services environments Demonstrated proficiency and in-depth technical knowledge of all media products offered Proficient knowledge of MS Word, Excel, PowerPoint, Access Typing speed of 40 wpm Experienced in alpha/numeric data entry Licensed Health Insurance Producer. License # 911412 5+ years of insurance industry experience
EDUCATIONBachelor’s of Business AdministrationBryant & Stratton College, North Chesterfield, VirginiaProjected Graduation Date: December 2015, GPA 3.3
Related courseworkAccounting Principle I Document ProcessingDocument Production Business LawBusiness Principles /Ethics Sales/Marketing PrinciplesMacroeconomics
WORK HISTORYReceptionist Richmond, Virginia, August 2014-Present
Filter all incoming calls for policy holders, finance companies, and brokers Manage travel expenses (3 executives) Process IT functions, such as, granting badge access for employees in the US. Conduct daily Loss/Expense Reserve audit report for claims Conduct daily Brokerage audits Audit several SGS data entry databases Acting Secretary of Community Outreach Committee Order office supplies Submit invoices Maintain all incoming/outgoing FedEx/UPS/US mail handling and logging.
Independent Insurance Agent, AFLAC, Richmond, Virginia, March 2014 – August 2014 Prospect for leads and sell supplemental health insurance to small businesses issues Submit eligible claims for benefit payment Gather a referral system for a constant market for Aflac
Patient Surgical Coordinator, VCUHS, Richmond, Virginia, September 2012 – June 2014 Coordinate three doctors’ schedules with the Stony Point Surgical Center, VCUHS, and Henrico
Doctor’s Hospital Verify insurances and authorize payments for the rendering facilities (commercial insurance,
workman’s compensation) Supervise four registrar staff as well as maintaining and coordinating front desk registrars’
schedules (i.e.: vacation, training, etc.) Maintain all electronic medical records for expedited access for the physicians. Prepare insurance claims to respective companies for payment. Conduct daily copay/deposit reconciliations.
Program Support Assistant, VCUHS, Richmond, Virginia, August 2007-August 2012 Provide quality customer service to internal and external patients Respond to telephone inquiries from patients, managers, and general offices across the MCV
offices. Complete maintenance on accounts requested by care coordinators via telephone and email. Maintain daily electronic data and reports. Reconcile multiple reports associated with billing and collections for inpatient admissions. Appoint training specialist in my department to train all new employees for the registration and
insurance verification processes
Medical Records Clerk (Supplemental Staffing), VCUHS, Richmond, Virginia, August 2005-August 2007 (Pharmacy Runner) responsible for delivering all prescriptions to all patients inside the hospital. Keeping records of all cash collections with prescription purchase. (Filing Clerk responsible for filing all medical records in appropriate charts for the orthopedics
clinic. (Administrative Assistant) perform as a secretary to doctor in the Heart Station in the hospital.
Candice L. Jones2201 Chateau Drive Apt E
Richmond, Virginia 23224 (804) 301-3943
REFERENCES
Tiara LittleSunTrust1500 Parham Road, Parham Plaza Shopping Center, Richmond, VA [email protected]
Joy FonvilleVCU Health Systems1201 East Marshall StRichmond, Virginia [email protected]
Jervatus BellVCU Health Systems8700 Stony Point PkwyRichmond, Virginia [email protected]
Craig JohnsonBryant & Stratton College8141 Hull Street RdRichmond, Virginia [email protected]
