Resume 18 may2016

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MICHELLE CHERIE MALDONADO (502) 530-3512 [email protected] 223 Whisp Brook Circle, Louisville KY 40229 Dear Hiring Manager, As a highly experienced Electronics Technician with CSRA already, I believe I would be a perfect fit for this position. With over nine years’ experience repairing computers and military simulators, I am well practiced in diagnosing issues, breaking down systems, and completing high-quality repairs. My on-the-job experience has given me a well-rounded skill set which includes but is not limited to: Consulting with customers to quickly determine problems and come up with solutions. Performing quality repairs quickly, correctly, and ethically. Disassembling systems and rebuilding them. Troubleshooting both hardware and software issues including viruses. Providing first-rate service and quality repairs. I am very good at figuring out how new electronics equipment works, how to repair components with little or no information or schematics and getting it up and running again. I never send out a product to my customers, until it is thoroughly inspected for quality. I have done repairs on many different computers, simulated weapons, cables, and air compressors. I also, have 9 years’ experience trouble shooting with customers over the phone. I have learned a great deal about researching and ordering my own parts and IC’s. I was also, in charge of keeping a 100% inventory of my parts. In addition to my experience and personal qualities, I have Associate’s in Electronics and am working towards my Bachelor’s in Information Technology. I will have my Bachelor’s degree within the next year. Please review my attached resume for additional details regarding my expertise and career achievements. If you contact my references, two of which are customers, you will see that I work above and beyond to keep my customers

Transcript of Resume 18 may2016

Page 1: Resume 18 may2016

MICHELLE CHERIE MALDONADO(502) 530-3512

[email protected] Whisp Brook Circle, Louisville KY 40229

Dear Hiring Manager,

As a highly experienced Electronics Technician with CSRA already, I believe I would be a perfect fit for this position.

With over nine years’ experience repairing computers and military simulators, I am well practiced in diagnosing issues, breaking down systems, and completing high-quality repairs. My on-the-job experience has given me a well-rounded skill set which includes but is not limited to:

Consulting with customers to quickly determine problems and come up with solutions.

Performing quality repairs quickly, correctly, and ethically. Disassembling systems and rebuilding them. Troubleshooting both hardware and software issues including

viruses. Providing first-rate service and quality repairs.

I am very good at figuring out how new electronics equipment works, how to repair components with little or no information or schematics and getting it up and running again. I never send out a product to my customers, until it is thoroughly inspected for quality. I have done repairs on many different computers, simulated weapons, cables, and air compressors. I also, have 9 years’ experience trouble shooting with customers over the phone. I have learned a great deal about researching and ordering my own parts and IC’s. I was also, in charge of keeping a 100% inventory of my parts.

In addition to my experience and personal qualities, I have Associate’s in Electronics and am working towards my Bachelor’s in Information Technology. I will have my Bachelor’s degree within the next year. Please review my attached resume for additional details regarding my expertise and career achievements.

If you contact my references, two of which are customers, you will see that I work above and beyond to keep my customers happy.

Thank you for your time and consideration.

Sincerely,

Michelle Cherie Maldonado

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MICHELLE CHERIE MALDONADO (LAMB)(502) 530-3512

[email protected] Whisp Brook Circle, Louisville KY 40229

OBJECTIVE Work in a challenging career that will utilize my education and experience in the troubleshooting and repair of electronics equipment with the opportunity for progression and growth within the company.

EDUCATION

[Sept 2013-Dec 2016] Working towards my Bachelor’s in Information Technology at Sullivan University.

[ 14 May 2007 ] Associate in Applied Science from Elizabethtown Community and Technical CollegeCertificatesElectronics Mechanic Apprentice

Computer Maintenance Technician I Electronics Technician Apprentice Electronics Tester

[ Dec 2007 ] LMTS Training at Camp Shelby, MS.

WORK EXPERIENCE

[11/2015-now] CSRA, Louisville KYExperienced in the repair of laser based electronic small arms simulators. CSC bought all of Pulau Electronics Contracts. I am performing the same basic job that I was for Pulau Electronics.LMTS Technician II

Provide technical support to all LMTS operators in the field and verify they have the correct components to keep their systems running.

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Troubleshoot and repair scoring devices, lasers, USB Control Boxes, targets, and cables.

Reload software and Bios settings on laptops. Record After Action Reports, parts lists, and other

documentation with multiple Microsoft Office programs such as Excel, Word, and Power Point

Research multiple complex components for various new systems.

Track LMTS inventory, research necessary parts and venders, and order supplies as needed.

[7/2008-11/2015] Computer Science Corporation, Louisville KY Experienced in the repair of laser based electronic small arms simulators. CSC bought all of Pulau Electronics Contracts. I am performing the same basic job that I was for Pulau Electronics.LMTS Technician II

Provide technical support to all LMTS operators in the field and verify they have the correct components to keep their systems running.

Troubleshoot and repair scoring devices, lasers, USB Control Boxes, targets, and cables.

Reload software and Bios settings on laptops. Record After Action Reports, parts lists, and other

documentation with multiple Microsoft Office programs such as Excel, Word, and Power Point

Research multiple complex components for various new systems.

Track LMTS inventory, research necessary parts and venders, and order supplies as needed.

NSTD Technician II Repair NSTD cables, valves, and other electronic

equipment for site. Track NSTD inventory and order parts as needed.

EST Technician II Provide trouble call support to field site

technicians and operators to help in troubleshooting and component replacement saving countless monies in man hours and shipping.

Proficient in maintaining multiple reports generated in the Maximo Data Base.

Troubleshoot and repair all the components of the EST system.

Troubleshoot various EST weapons, such as, Cubic M16s, M4s, M203s, AT4s, shot guns, M9s, and FATs M16s and M4s.

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Knowledgeable on hard drive software ghosting applications.

Quality Control.

[ 05/2007 – 7/2008] Pulau Electronics, Radcliff KY 40160Experienced in the repair of laser based electronic small arms simulators.LMTS Technician

Troubleshoot and repair scoring devices, lasers, USB Control Boxes, targets, and cables.

Reload software and Bios settings on laptops. Record After Action Reports, parts lists, and other

documentation with multiple Microsoft Office programs such as Excel, Word, and Power Point

Research multiple complex components for various new systems.

EST Technician Proficient in troubleshooting and component

replacement saving countless monies in man hours and shipping.

Proficient in maintaining multiple reports generated in the Maximo Data Base. Provide trouble call support to field site technicians and operators to help

Troubleshoot and repair all the components of the EST system.

Knowledgeable on hard drive software ghosting applications.

Quality Control.

MILITARY

[ 09/2004-07/2006] Served in the Army Reserves at Ft. Knox, KY as a 75C (Personnel Management Specialist): update and supervise 150 soldiers’ personnel records.

[01/2002 -01/2003] Served in the Kentucky Army National Guard at Ft. Knox, KY as a Personnel Management Specialist.

[08/1989 -08/1996] Served in the Illinois Army National Guard in Sullivan, IL as a Personnel Management Specialist.

REFERENCES

ED Voss Army Trainer/TADDS Facilitator for IL

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(217) 369-3281

William Gaines Stoop Training Support Center Manager, Camp Shelby, MS (601) 558-2375

Mark Black Electronics Tech III/Rover, CSRA (502) 310-2367