Resume 08.16
3
David P. Santa Cruz [email protected] • 571·351·9717 Bilingual (Spanish/English) Armed Security Officer with six years management experience leading a team of 20-50 employees, nine years customer service experience. Looking to secure a position as a valued member of the security industry that leverages my achievements, skills, and leadership abilities. WORK EXPERIENCE Securitas Security Services, USA Alexandria Police Department; Alexandria, VA................Feb 2015-present SUSA Armed Security Officer Working cooperatively with Police Officers, city employees, and civilians to create or procure police reports, utilize city services, etc. Interpreting/translating Spanish for Police Officers and civilians Checking in and screening all visitors through security checkpoints (magnetometer, X-ray, magnetic wands, etc.) Screening walk-in civilians and law enforcement, directing them to appropriate employee(s) through use of VOIP telephone extension directory system. Responding to various incidents on premises; following extensive security protocols with proper level of force, and escorting as needed. Monitoring CCTV cameras, phones, alarms, and all ingress to lobby of building Master Security, LLC Arlington, VA..............................................Jul 2014-Feb 2015 FLEX Security Officer On-call to cover shifts as needed at various armed and unarmed contracts throughout northern Virginia Observed and reporting safety concerns to supervisors via written and/or verbal reports, such as unusual behavior, security breaches, etc. Handled various security issues and emergency situations appropriately with tact and proper judgement Provided high-quality security to people and property at all facilities Monitored CCTV systems and alarms Answered phones, greeting guests and employees New Horizon Security Services, Inc. Manassas, VA...............................................Dec 2013-Jun 2014 Armed Security Officer Worked at various locations to secure client's site and personal safety in armed, state, commercial, and event sites. Followed NHSS General Orders, Post Orders, and OSHA safety guidelines. Observed and reported any activities on-site; performed access control, patrolled on foot or in vehicles, created detailed reports of any and all incidents.
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Transcript of Resume 08.16
David P. Santa [email protected] • 571·351·9717
Bilingual (Spanish/English) Armed Security Officer with six years management experience leading a team of 20-50 employees, nine years customer service experience. Looking to secure a position as a valued member of the security industry that leverages my achievements, skills, and leadership abilities.
WORK EXPERIENCESecuritas Security Services, USAAlexandria Police Department; Alexandria, VA...............................................................................Feb 2015-presentSUSA Armed Security Officer
Working cooperatively with Police Officers, city employees, and civilians to create or procure police reports, utilize city services, etc.
Interpreting/translating Spanish for Police Officers and civilians Checking in and screening all visitors through security checkpoints (magnetometer, X-ray, magnetic wands, etc.) Screening walk-in civilians and law enforcement, directing them to appropriate employee(s) through use of VOIP
telephone extension directory system. Responding to various incidents on premises; following extensive security protocols with proper level of force, and
escorting as needed. Monitoring CCTV cameras, phones, alarms, and all ingress to lobby of building
Master Security, LLCArlington, VA.................................................................................................................................Jul 2014-Feb 2015FLEX Security Officer
On-call to cover shifts as needed at various armed and unarmed contracts throughout northern Virginia Observed and reporting safety concerns to supervisors via written and/or verbal reports, such as unusual behavior,
security breaches, etc. Handled various security issues and emergency situations appropriately with tact and proper judgement Provided high-quality security to people and property at all facilities Monitored CCTV systems and alarms Answered phones, greeting guests and employees
New Horizon Security Services, Inc.Manassas, VA................................................................................................................................Dec 2013-Jun 2014Armed Security Officer
Worked at various locations to secure client's site and personal safety in armed, state, commercial, and event sites. Followed NHSS General Orders, Post Orders, and OSHA safety guidelines. Observed and reported any activities on-site; performed access control, patrolled on foot or in vehicles, created
detailed reports of any and all incidents. Utilized the latest technology (smartphones, apps, etc.) to monitor location, patrol paths, times of reports, and
picture evidence to log/document in reports. Appeared at all posts early to be briefed by relieving officer, performed miscellaneous assigned activities
U.S. Security Associates, Inc.Walmart; Fair Lakes, Virginia......................................................................................................................Nov 2013Event Security
Monitored controlled ingress and egress of customers for safety and order; kept foot traffic in order while assisting customers’ questions with a smile
Through joint effort with local police, observed and reported any and all suspicious activities to security team via use of walkies.
Diffused high-stress situations through tactical verbal mediation and physical intervention. Coordinated with on-site police force to ensure a safe and positive shopping holiday retail event
SKILLS• Bilingual Spanish-English Interpreter
CERTIFICATIONS/AWARDS American Red Cross Certifications
o CPR (Adult, Child, and Infant)o AEDo First Aid
Safety Training Certificationso Management of Aggressive Behavior (MOAB)o OCAT Basic OC Sprayo Monadnock Expandable Baton (MEB)o Practical and Tactical Handcuffing (PATH)
Department of Criminal Justice Services (99-298020) o Private Security Services Armed Security Officer Registration with firearms endorsement
for 9mm handgun (expiration date: Aug 2017)
EDUCATIONNorthern Virginia Community CollegeAnnandale, VA
Associate of Science (in progress)o Information Technology, Computer Science
Woodbridge High SchoolWoodbridge, VA
Diploma, Mar 2005
References available upon request
