RESULTS PRESENTATION - CaixaBank · RESULTS PRESENTATION JANUARY - SEPTEMBER [2013] 2 ......

RESULTS PRESENTATION

JANUARY - SEPTEMBER

[2013]

2

Change in scope of consolidation and comparability of information: CaixaBank income statement includes Banca Cívica earnings as from July 1, 2012 andBanco de Valencia earnings as from January 1, 2013.

CaixaBank's consolidated balance sheet includes Banca Cívica as from 3Q12 and Banco de Valencia as from 1Q13.

Note: The financial information contained in this document is unaudited and, accordingly, is subject to change. The consolidated income statement and theconsolidated balance sheet at September 30, 2013, September 30, 2012 and December 31, 2012, and the corresponding breakdowns of income statementand balance sheet items provided in this report, are presented in accordance with International Financial Reporting Standards (IFRS-EU), taking into accountBank of Spain Circular 4/2004 and subsequent modifications. Figures in millions are expressed either as “€ million” or “€ M.”

3 Key indicators

5 Key Group information

7 Trends in results and business activity

7 Macro economic trends

9 Results

22 Business activity

27 Risk management

35 Liquidity

36 Capital management

38 Segment information

39 CaixaBank shares

41 Significant events

45 Appendices

45 Investment portfolio

46 Banking investees

Content

3(1) Latest available information. Prepared in-house. Source: Bank of Spain.(2) Variation calculated stripping out the inclusion of Banco de Valencia in 1Q13.(3) Foreclosed available for sale real-estate assets (includes coverage, difference between cancelled debt and net carrying amount).(4) Impact of applying new criteria for classifying refinanced transactions.

4Q12 3Q13

€Million

€Million €Million

- 4.9% 4Q12-3Q13 + 2.5% 4Q12-3Q13

Net interest income Recurring expenses (stripping out extraordinary costs)

SUSTAINED INCOME GENERATION CAPACITY AND COST REDUCTION

Risk management/ NPL and Foreclosed coverage NPL & Foreclosed assets organic variation2

+2 pp / + 4 pp 4Q12-3Q13 -88.3% 4Q12-3Q13

BOOSTING FINANCIAL STRENGTH

Solvency/ Core Capital BIS II Liquidity/ Loan to deposits

+ 1.5 pp 4Q12-3Q13 - 10 pp 4Q12-3Q13

Total Assets (€million) 348,174 342,675

Business Volume (€million) 513,977 514,644

Customers (million) 12.9 13.7

LEADERS IN RETAIL BANKING

Market shares1 4Q12-3Q13

Market share Customer penetration 26.1% 27.4%

Liquidity 66.289 MM€

19.3% on Assets

3.287 MM€Impacto Refinanciaciones

21.3%

19.9%

17.9%

19.8%

14.2%

15.2%

Payroll deposits

Pension

deposits

Pension Plans

Savings

insurance

Deposits

Loans

11.0% 10.6% 11.6% 12.5%

4Q12 1Q13 2Q13 3Q13

128%125%

117% 118%

4Q12 1Q13 2Q13 3Q13

63%77%

66% 65%45% 48% 49% 49%

4Q12 1Q13 2Q13 3Q13

NPL Foreclosed real-estate assets

1,027 992 967 977

4Q12 1Q13 2Q13 3Q13

1,334 1,778

1,087156

4Q12 1Q13 2Q13 3Q13

NPL Foreclosed real-estate assets (3)

964 1,019 1,000 988

4Q12 1Q13 2Q13 3Q13

3,287 4

- 1.2%

+67bp

+103bp

+68bp

+101bp

+32bp

+126bp

+1.0%

4

Key Indicators

€ million

INCOME STATEMENT HEADINGS

Net interest income 2,936 2,845 3.2 977 967

Gross income 5,276 5,140 2.6 1,647 1,933

Pre-impairment income stripping out extraordinary costs 2,269 2,586 (12.3) 659 933

Pre-impairment income 1,437 2,586 (44.5) 648 871

Net income 458 173 164.5 50 73

€ million

BALANCE SHEET

Total assets 342,675 350,989 348,174 (2.4%) (1.6%)

Shareholders' equity 23,776 23,683 22,793 0.4% 4.3%

Total banking business volume 514,644 526,552 513,977 (2.3%) 0.1%

Total funds 299,332 305,585 290,928 (2.0%) 2.9%

Customer loans, gross 215,312 220,967 223,049 (2.6%) (3.5%)

EFFICIENCY AND PROFITABILITY ( last 12 months )

Cost-to-income ratio (Total operating expenses/ gross income) 70.6% 69.6% 52.9% 1.0 17.7

Cost-to-income ratio stripping out extraordinary costs 57.8% 57.1% 52.2% 0.7 5.6

ROE (attributable profit / average equity) 2.2% 2.0% 1.0% 0.2 1.2

ROA (net profit / average total assets) 0.1% 0.1% 0.1% 0.0 0.0

RORWA (net profit / risk-weighted assets) 0.4% 0.4% 0.2% 0.0 0.2

ROTE (attributable profit / average tangible equity) 2.8% 2.6% 1.3% 0.2 1.5

RISK MANAGEMENT

Non-performing loans 25,703 25,876 20,150 (173) 5,553

Non-performing loan (NPL) ratio 11.40% 11.17% 8.63% 0.23 2.77

Non-performing loan (NPL) ratio stripping out real-estate developers 6.69% 6.41% 3.98% 0.28 2.71

NPL coverage ratio 65% 66% 63% (1) 2

NPL coverage ratio including collateral 143% 146% 145% (3) (2)

NPL coverage ratio stripping out real-estate developers 58% 61% 57% (3) 1

Foreclosed available for sale assets 6,327 6,160 5,088 167 1,239

Foreclosed available for sale real-estate assets coverage ratio 49% 49% 45% 0 4

of which: land coverage 60% 61% 61% (1) (1)

LIQUIDITY

Liquidity 66,289 64,604 53,092 1,685 13,197

Loan to deposit (Net lending as a % of on-balance sheet retail customer funds) 117.6% 117.2% 128.1% 0.4 (10.5)

SOLVENCY

Core Capital - BIS II 12.5% 11.6% 11.0% 0.9 1.5

Tier 1 12.5% 11.6% 11.0% 0.9 1.5

Tier Total 13.4% 12.5% 11.6% 0.9 1.8

Eligible equity 18,919 18,866 18,641 53 278

Risk Weighted Assets (RWA) 141,425 151,052 161,200 (9,627) (19,775)

Surplus capital 7,605 6,782 5,745 823 1,860

SHARE INFORMATION

Share price (€/share) 3.244 2.361 2.637 0.883 0.607

Market capitalization 15,640 11,183 11,839 4,457 3,801

Number of shares outstanding (thousands) (Excluding treasury shares) 4,817,993 4,733,859 4,450,743 84,134 367,250

Book value per share - fully dilluted (€/share) 4.44 4.51 4.53 (0.07) (0.09)

Number of shares - fully diluted (thousands) 5,355,055 5,249,358 5,164,642 105,697 190,413

Net income attributable per share (EPS) (€/share) (12 months) 0.10 0.10 0.05 0.00 0.05

Average number of shares - fully diluted (thousands) 5,162,641 4,942,089 4,711,294 220,552 451,347

PER (Price/ Profit; times) 33.97 24.72 54.02 9.25 (20.05)

P/BV (Market value/ book value) 0.73 0.52 0.58 0.21 0.15

BANKING BUSINESS AND RESOURCES (Units)

Customers (millions) 13.7 13.8 12.9 (0.1) 0.8

Employees CaixaBank Group 32,347 33,417 32,625 (1,070) (278)

Branches 5,920 6,132 6,342 (212) (422)

ATMs 9,710 9,595 9,696 115 14

September '13 June '13 December '12Quarterly

changeAnnual

change

9M'13 9M'12 Change 3Q'13 2Q'13

5(1) Latest information available. Source: FRS Inmark.(2) Latest information available. Prepared in-house. Source: Bank of Spain.(3) See section Significant events in the first nine months of 2013 for more information.(4) Foreclosed available for sale real-estate assets (includes coverage, difference between cancelled debt and net carrying amount).

Key Group information for the first nine months of 2013

CONSOLIDATED LEADERSHIP IN RETAIL BANKING

Intense commercial activity aimed at winning andincreasing ties with customers

Customer penetration reached 27.4% amongindividual customers (22.7% have CaixaBank as theirpreferred bank)1.

CaixaBank, a leader in retail banking, providesservices to 13.7 million customers through 5,920branch offices, with total assets of €342,675 million.

Market shares2 rose across all the main retailbanking products and services.

21.3% market share of payroll deposits and19.9% of pension deposits (+126 and +32bp,respectively, vs. 2012).

Market share for total lending stands at 15.2%(+67bp) and for total deposits at 14.2%(+103bp).

Business volume totaled €514,644 million, +0.1%following the integration of Banco de Valencia.

Customer funds stood at €299,332 million(+2.9% in 2013 ytd). Retail funds rose 3.8%.

Gross customer lending, €215,312 million,decreased 3.5% in 2013, driven mainly bywidespread deleveraging process, reduction inexposure to the real-estate developmentsector, and the replacement of bank financingfor debt issuance by large corporations andthe public sector.

FINANCIAL STRENGTH

LIQUIDITY

Excellent liquidity position and financing structure

Group liquidity was €66,289 million at September30, 2013 (+€13,197 million in the year), all of whichis immediately available (19.3% of total assets).

Loan-to-Deposit ratio improved 10.5 pp in 2013, to117.6%.

In the first nine months of 2013, CaixaBank placed€2,000 million in senior bonds and €1,000 million inmortgage covered bonds. On October 7, 2013CaixaBank successfully placed a further €1,000million senior bond issue among institutionalinvestors, primarily international3.

SOLVENCY

Core Capital BIS II: 12.5%

Core Capital BIS III (fully loaded) stands at 8.3%, abovethe minimum requirement for 2019 (7%)

Capital generation of +169 bp.

Impact of non-recurring transactions (-14bp):

Primarily write-downs and non-recurring results,repayment to the FROB of public funds extended toBanca Cívica, the impact of the integration of Bancode Valencia, and the partial sale of the stake inGrupo Financiero Inbursa.

Surplus capital: €7,605 million.

Principal capital: 12.5%.

CaixaBank has a fully loaded Core Capital BIS IIIratio of 8.3%, thereby surpassing the year-endtarget.

RISK MANAGEMENT

Inflows of problematic assets reduction

The increase in problematic assets (NPLs andforeclosed real-estate assets4) was kept at €156million in 3Q13.

NPLs reduced by €173 million in the quarter. TheNPL ratio rose 23bp: +30bp due to the deleveragingprocess and -7bp due to reduction in NPLs.

CaixaBank's lending portfolio is highly atomized,with 72% corresponding to retail customers backedby strong collateral.

Loan loss provisions were €16,612 million (+€3,941million vs. FY2012). The coverage ratio stood at65%.

The net value of foreclosed property assets heldfor sale was €6,327 million, with coverage of 49%.Variation of +€167 million (net) in 3Q13.

6(1) Proforma including Banca Cívica and Banco de Valencia as from January 1, 2012.

Properties sold or leased in 2013 ytd amounted to€1,544 million (+141% compared to the sameperiod of 2012).

STRONG REVENUE GENERATION

Net profit attributable to the Group in the first ninemonths of 2013: €458 million

Year-on-year trends in income and expensesimpacted by the integration of Banca Cívica (July 1,2012) and Banco de Valencia (January 1, 2013).

Resilient recurring income

Gross income: €5,276 million (+2.6%). Highlights:

- Net interest income: impacted by thedownward repricing of the mortgage portfolioand deleveraging. Higher spreads on newproduction and active management in order tolower financing costs.

Trend turnaround with growth in 3Q13 (+1.0%).

- Sustained fee income, bolstered by strongcommercial activity.

- Management of balance-sheet assets andliabilities, generating gains on financialtransactions.

Early achievement of synergies, on the back of effortsto optimize the Group's structure

Recurring like-for-like1 operating expenses fell6.2% year-on-year.

At September 30, 2013, CaixaBank had secured98.3% of the synergies forecasted for 2013 (€423million). Of this figure, €265 million have alreadybeen recognized on the income statement for thefirst nine months of the year.

Recurring expenses fell 1.2% in 3Q13, although thisdoes not reflect the full cost savings derived fromthe employee restructuring efforts, as the majorityof employee departures took place on September30, 2013.

Sizeable allowances and write-downs, fully compliantwith additional regulatory requirements

Strong pre-impairment income and non-recurringgains offset the recognition of allowances and write-downs totaling €3,449 million.

The expected impact of new classification criteriaand allowances for refinanced transactions werefully covered in 1H13.

€902 million allowance to fully comply with real-estate development risk provisioning requirementsset out under RDL 18/2012.

RATINGS

CaixaBank is one of three Spanish banking entities ratedas "investment grade" by the four rating agencies

Long-term ratings: A (low) DBRS, BBB Fitch, Baa3Moody's and BBB- Standard&Poor's. Outlooks arenegative.

Short-term ratings: R-1 (low) DBRS, F2 Fitch, P-3Moody's and A-3 Standard&Poor's.

7

Trends in results and business activity

Macroeconomic trends

Economic activity strengthened further in theadvanced economies in the third quarter of 2013. Inparticular, US economic recovery is progressing at asmart pace and the eurozone is showing a generalimprovement: Germany and France are leading the wayforward while the peripheral economies are graduallymoving out of recession.

Despite the favorable economic trends, the highdownside risk on growth has led central banks tomaintain an extremely accommodative monetary policyagainst a backdrop in which inflation is stable and evenfalling below the price stability targets established bythe monetary authorities. Specifically, the Bank ofEngland and the European Central Bank have adopted a“forward guidance” policy, announcing that officialinterest rates will remain at current levels or lower, foran extended period of time. At the same time, theFederal Reserve surprised the markets in September bypostponing the start of the tapering of assetspurchases, as it had been suggested since May, andmaintaining the same pace of asset purchases (US$85billion a month) until clearer signs of recoverymaterialize. Further, expectations that interest rateswill remain low over the next few years have beenshored up.

With regard to in advanced economies, the latestactivity indicators suggest some improvement in China.However, growth is weak in the rest of the largeemerging markets. Expectations of a change in thedirection of Fed policy triggered a continuous outflowof capital from the emerging markets, especially thosewith swollen current account deficits which make themexcessively dependent on foreign financing, e.g. India,Turkey and Brazil. As a result, central banks in thesecountries were forced to act to combat rising financialand forex tensions either by raising interest rates orestablishing capital controls.

In advanced economies, financial markets capitalizedon the dispelling of various uncertainties, while riskassets were revalued. US military intervention in Syriawas avoided, the Fed postponed its tapering and theworsening political crisis in Italy appears to have beenresolved, although risk still exists. In the US, the failureof Republicans and Democrats to reach an agreementlead to a temporary shutdown for the first time in 17years, although an eleventh hours deal was struck toavoid the technical default that would have occurredhad the debt ceiling not been lifted. However, this dealis really an extension, and negotiations will restart inearly 2014. On the stock markets, the US S&P500 indexis trading at close to record highs (+4.69% in thequarter). In Europe the EURO STOXX gained 11.16% inthe quarter and the IBEX rose 18.34% hitting a two-yearhigh.

In the equity markets, the Fed's decision not to taper,coupled with the forward guidance given by the ECBand BoE, have capped the rise in long term public debtyields. The German 10Y bond closed the quarter at1.779%, while the 10Y US bond stood at 2.611%, upslightly on the previous quarter's figures of 1.728% and2.487% respectively. Risk premiums in peripheralEurope also fell on the back of improved economicsentiment, and have eased substantially. Spain's riskpremium was one of the most benefited, reaching atwo-year low, below the premium applied to Italy whichwas negatively impacted by the political instabilityplaguing the country.

In the forex market, the depreciation of the US dollar inits cross with the euro gained attention. Specifically,the cross closed the quarter at 1.3527 USD/EUR,implying a depreciation of almost 4% compared to theprevious three-month period.

GLOBAL AND MARKET TRENDS

Stronger economic activity in advancedeconomies

Stock markets at highest levels in recent years

8

In Spain, economic activity declined 0.1% from the firstto the second quarter, signaling a significant slowdownin the pace of contraction from the -0.5% logged in theearly part of the year. Further, activity and confidenceindicators in the third quarter of 2013 are heralding areturn to positive, albeit modest, GDP growth. Thelabor market is also showing signs of improvement.Export sectors are starting to create jobs and theunemployment rate fell back slightly to 26.3% in thesecond quarter, from 27.2% previously.

As part of the General State Budget, the governmentupped its economic growth forecast by two tenths of apoint to 0.7% for full year 2014, outstripping the IMFforecast of 0.2%. The government also expects jobdestruction to cease and the unemployment rate tostart to fall in the second quarter of 2014. In thiscontext, it has stated that no further tax increases willbe necessary in 2014 and that Spain is on track to meetthe deficit targets set by the EU (5.8% of GDP in 2014,4.2% in 2015 and 2.8% in 2016). However, meeting thedeficit target for 2013 (6.5% of GDP) will be more

difficult. Therefore, new measures have been passedthat include co-payment on some medicalprescriptions, new guidelines for environmental taxes,and the elimination of some corporate income taxdeductions.

With regard to the financial system, the IMF'spreliminary assessment of the program to strengthenthe Spanish financial sector reflects that therestructuring process is proceeding as planned, whichhas bolstered the solvency, liquidity and efficiency ofthe system, even though the NPL rate has risen further,accounting for 12.12% of assets in August, vs. 11.97% inJuly. However, economic indicators point to greenshoots of economic recovery in Spain, which hastriggered a wave of optimism in various internationalbrokerage houses that have now raised their pricetargets for Spanish entities as a result of the virtuouscircle linking economic recovery and banking strength.

The structural reform program is also progressing asplanned. The government has approved a draft pensionreform law according to which pensions will no longerbe indexed the CPI and introducing a so-called"sustainability factor" from 2019. In the foreign sector,the current account balance is now showing a surplus,thereby fully removing the enormous financing needsthat the Spanish economy had built up over the pastdecade.

SPAIN

The economic outlook is improving further Structural reforms continue

9

Results

Income statement

YEAR-ON-YEAR TRENDS

The most relevant year-on-year income statementtrends are as follows:

Inclusion of results from Banca Cívica (as from July1, 2012) and Banco de Valencia (as from January 1,2013), with an impact on income statement lines.

Net interest income: €2,936 million (+3.2%)

- Lower income due to the impact of theinterest rate curve when repricing the

mortgage portfolio, deleveraging andcustomer arrears.

- Higher margins on production of new loansand deposits.

- Financial expenses contained by optimizingwholesale funding sources.

Fees climbed 4.1%, to €1,320 million, as a result ofthe higher level of banking operations, intensecommercial activity and specialized segmentapproach, in addition to increased management ofoff-balance sheet funds. Lower income from non-recurring transactions.

Income from the investee portfolio: €569 million(-21.0%), primarily due to lower dividends fromTelefónica.

Gains on financial transactions and foreignexchange gains: €601 million (+91.4%). Activemanagement of assets and liabilities allowed theGroup to take advantage of market opportunities.

Sustainable and recurring revenue: gross income of€5,276 million (+2.6%)

Cost reductions and recognition of non-recurringrestructuring expenses

Full recognition of all additional requirements forrefinanced loans and final allowance for real-estatedeveloper risk under RDL 18/2012

€ million 2013 2012

Financial income 7,043 6,689 5.3

Financial expenses (4,107) (3,844) 6.8

Net interest income 2,936 2,845 3.2

Dividends 104 224 (53.6)

Income accounted for using the equity method 465 496 (6.3)

Net fees 1,320 1,268 4.1

Gains on financial assets 601 315 91.4

Other operating income and expenses (150) (8)

Gross income 5,276 5,140 2.6

Recurring expenses (3,007) (2,554) 17.7

Extraordinary expenses (832)

Pre-impairment income 1,437 2,586 (44.5)

Pre-impairment income stripping out extraordinary costs 2,269 2,586 (12.3)

Impairment losses (3,449) (2,689) 28.2

Gains/(losses) on disposal of assets and others 2,091 34

Pre-tax income 79 (69)

Income tax 373 242 54.5

Profit for the period 452 173 161.8Minority interest (6)

Profit attributable to the Group 458 173 164.50 0 0

ROE (%) (profit / average equity) (last 12 months) 2.2 1.8 0.4

Cost-to-income ratio (%) (last 12 months) 70.6 48.5 22.1

Cost-to-income ratio stripping out extraordinary costs (%) (last 12 months) 57.8 48.5 9.3

January - September Change

%

10(1) Proforma including Banca Cívica and Banco de Valencia as from January 1, 2012.

Other operating income and expenses reflects thereinsurance agreement reached in 4Q12 in respectof VidaCaixa's individual life-risk portfolio, partiallyoffset by the strong performance of the insurancebusiness. The caption also includes highercontributions to the Deposit Guarantee Fund andgreater foreclosed property management costs dueto changes in the scope of consolidation.

Gross income: €5,276 million (+2.6% vs. 2012).

Cost reduction and streamlining structure. Expensesdown 6.2% like-for-like1.

Synergies achieved ahead of schedule.

Synergies already secured and impacting theincome statement for the first nine months ofthe year total €265 million.

Total synergies for 2013 are estimated at €423million (€144 million higher than previouslyannounced). 98.3% of synergies locked in atSeptember 30, 2013.

At September 30, 2013, non-recurring costs totaled€832 million, due mainly to the impact of theemployee restructuring agreement at CaixaBank.

Pre-impairment income, stripping out non-recurring costs, was €2,269 million (-12.3%).

Impairment losses on financial assets were €3,449million (+28.2%). This figure includes €375 million inadditional provisions upon application in June ofnew criteria for refinanced transactions, as well asallowances of €902 million to fully meet theprovisioning requirements set out under RDL18/2012 (booked in 1Q13).

In 2012, €3,036 million (€3,636 million in FY2012)was included in relation to the partial provisioningrequirements for the real-estate developer portfolio(RDL 2/2012 and RDL 18/2012) and the release of a€1,835 million generic provision.

In 2013 ytd, gains/(losses) on the disposal of assetsand others includes, among others, the impact of

badwill generated on the acquisition of Banco deValencia.

Profit attributable to the CaixaBank Group in thefirst nine months of 2013: €458 million (€173million in 2012).

QUARTER-ON-QUARTER TRENDS

Main trends 2Q13 to 3Q13:

Net interest income grew 1.0%.

Considerable reduction in financing costs, withgreater margins on front book maturity depositsand enhanced management of institutionalfunding.

Lower, albeit still, negative impact of interestrates on mortgage repricing and deleveraging.

Ongoing deleveraging process.

Fees stood at €430 million, reflecting the seasonaleffect in the quarter and the absence of non-recurring transactions.

Lower contribution from gains on financialtransactions and foreign exchange.

Recurring expenses continued to drop, reaching€988 million (1.2% vs. 2Q13). Gradual impact ofsynergies extraction.

Impairment losses on financial assets and others:€573 million (€925 million in 2Q13). In 2Q13, earlyallowances were made to meet the newprovisioning requirements for refinancedtransactions.

Positive performance of net interest income(+1.0%)

Continued reduction in recurring expenses (-1.2%)

11

CaixaBank's consolidated quarterly earnings

Quarterly earnings metrics as a % of ATAs

€ million

Financial income 2,538 2,489 2,471 2,298 2,274

Financial expenses (1,479) (1,462) (1,479) (1,331) (1,297)

Net interest income 1,059 1,027 992 967 977

Dividends 9 4 2 97 5

Income accounted for using the equity method 195 85 205 136 124

Net fees 429 433 446 444 430

Gains on financial assets 67 140 114 327 160

Other operating income and expenses (33) (92) (63) (38) (49)

Gross income 1,726 1,597 1,696 1,933 1,647

Recurring expenses (988) (964) (1,019) (1,000) (988)

Extraordinary expenses (48) (759) (62) (11)

Pre-impairment income 738 585 (82) 871 648

Pre-impairment income stripping out extraordinary costs 738 633 677 933 659

Impairment losses (789) (1,253) (1,951) (925) (573)

Gains/(losses) on disposal of assets and others (20) 675 2,223 (62) (70)

Pre-tax income (71) 7 190 (116) 5

Income tax 78 49 144 185 44

Profit for the period 7 56 334 69 49

Minority interest 0 (1) (1) (4) (1)

Profit attributable to the Group 7 57 335 73 50

3Q132Q131Q133Q12 4Q12

Data expressed as % of ATAs (annualized)

Financial income 2.95 2.91 2.74 2.63 2.63

Financial expenses (1.72) (1.71) (1.64) (1.52) (1.50)

Net interest income 1.23 1.20 1.10 1.11 1.13

Dividends 0.01 0.11 0.01

Income accounted for using the equity method 0.23 0.10 0.22 0.16 0.14

Net fees 0.50 0.51 0.49 0.51 0.50

Gains on financial assets 0.08 0.16 0.12 0.37 0.19

Other operating income and expenses (0.04) (0.11) (0.07) (0.04) (0.06)

Gross income 2.02 1.88 1.86 2.21 1.92

Recurring expenses (1.16) (1.13) (1.11) (1.14) (1.15)

Extraordinary expenses (0.06) (0.83) (0.07) (0.01)

Pre-impairment income 0.86 0.69 (0.09) 0.99 0.75

Pre-impairment income stripping out extraordinary costs 0.86 0.74 0.74 1.07 0.77

Impairment losses (0.92) (1.47) (2.13) (1.06) (0.67)

Gains/(losses) on disposal of assets and others (0.02) 0.79 2.43 (0.07) (0.08)

Pre-tax income (0.08) 0.01 0.21 (0.13) 0.01

Income tax 0.09 0.06 0.16 0.21 0.05

Profit attributable to the Group 0.01 0.07 0.37 0.08 0.06

In millions of euros:

Average total net assets 342,050 340,022 365,581 350,255 343,652

1Q13 3Q133Q12 4Q12 2Q13

12

Gross income

Gross income: €5,276 million (+2.6% year-on-year).

NET INTEREST INCOME

In a macro scenario of very low interest rates, netinterest income stood at €2,936 million, +3.2% year-on-year.

The integration of Banca Cívica and Banco de Valenciaand management of both margins and liquidity haveoffset the impact of mortgage repricing anddeleveraging.

Net interest income came in at €977 million in 3Q13,marking a change in the trend, with and improvementrelative to 2Q13 (+1.0%).

Quarterly volumes reflected the ongoing deleveragingprocess, liquidity generation and management ofwholesale funding.

Cost and income ratios evidenced a sustained reductionin financing costs and a slowdown in the decline inincome.

The ratio of finance income as a percentage of totalaverage assets stands at 2.63%. Rate unchangedcompared to the previous quarter, reflecting the

impact of the change in the structure of asset withreturns.

3.00% return on lending (-7bp), as a result of:

Downward repricing of the mortgage portfoliodue to the steady reduction in market rates. Therate of the decline is losing steam, with anincreasingly smaller impact in view of trends inmarket rates.

Higher rates on new loans in 3Q13 (4.72%, +7bpquarter-on-quarter), partly offsetting the declinein mortgage rates.

The drive to capture retail deposits and carefulmanagement of wholesale funds reduced the ratioof financing costs as a percentage of average totalassets. This ratio stands at 1.50%, -2bp in thequarter, following changes in wholesale fundingcosts (partial repayment of LTRO) and otherliabilities.

Retail deposit costs fell 8bp to 1.37%.

3Q13 was marked by an intense commercialmanagement of maturity deposits, with a clearreduction in the cost of new production (1.37%in 3Q13 vs. 1.73% in 2Q13) coupled with stablevolumes. Overall, this has pushed the cost ofretail funds down to 2.35% (-9bp).

As a result, the customer spread, reflecting thereturn on retail financing activities, rose to 1.63%(+1bp), while the balance sheet spread hit 1.13%(+2bp).

Change of trend, with quarter-on-quarter growth(+1.0%)

Higher margins on new production and clearreduction in financing costs

Improvements in the customer spread andbalance sheet spread (+1bp and +2bp,respectively)

13

Quarterly cost and income

(1) Including assets and liabilities of insurance subsidiaries.

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Financial Institutions 6,632 11 0.67 9,475 13 0.54 10,580 17 0.63 8,451 10 0.45

Loans (a) 174,843 1,591 3.64 174,162 1,553 3.57 217,573 1,903 3.50 209,012 1,793 3.43

Securities portfolio 20,690 160 3.10 19,650 149 3.04 30,874 288 3.72 31,777 320 4.01

Other assets with returns1 25,188 312 4.98 22,972 358 6.27 23,009 326 5.64 27,788 363 5.19

Other assets 43,312 2 45,123 2 60,014 4 62,994 3

Total average assets (b) 270,665 2,076 3.08 271,382 2,075 3.08 342,050 2,538 2.95 340,022 2,489 2.91

Financial Institutions 27,477 (102) 1.49 31,098 (113) 1.46 50,271 (133) 1.05 48,861 (130) 1.06

Retail customer funds (c) 127,107 (536) 1.70 126,941 (517) 1.64 159,960 (679) 1.69 156,520 (625) 1.59

Demand deposits 52,015 (40) 0.31 51,959 (34) 0.26 65,256 (42) 0.25 66,465 (49) 0.29

Maturity deposits 75,092 (496) 2.66 74,982 (483) 2.59 94,704 (637) 2.68 90,055 (576) 2.54

Term deposits 63,823 (410) 2.58 61,547 (376) 2.46 78,414 (502) 2.55 75,430 (460) 2.42

11,269 (86) 3.08 13,435 (107) 3.23 16,290 (135) 3.30 14,625 (116) 3.16

Wholesale marketable debts securities & other 37,151 (215) 2.33 36,914 (184) 2.01 51,060 (290) 2.26 48,855 (300) 2.44

Subordinated liabilities 4,565 (43) 3.80 3,843 (42) 4.36 6,611 (85) 5.14 6,461 (84) 5.17

Other funds with cost 1 26,327 (285) 4.35 22,783 (306) 5.40 22,771 (284) 4.96 26,404 (307) 4.62

Other funds 48,038 (12) 49,803 (10) 51,377 (8) 52,921 (16)

Total average funds (d) 270,665 (1,193) 1.77 271,382 (1,172) 1.74 342,050 (1,479) 1.72 340,022 (1,462) 1.71

Net interest income 883 903 1,059 1,027

Customer spread (a-c) 1.94 1.93 1.81 1.841.3

Net Interest Margin (b-d) 1.31 1.34 1.23 1.20

2Q12 3Q12 4Q12

Retail repurchase agreements and

marketable debt securities

1Q12

€ million

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Average

balance

Income

or

expense

Average

rate

%

Financial Institutions 14,348 12 0.34 8,018 7 0.36 7,498 8 0.42

Loans (a) 210,705 1,683 3.21 202,737 1,553 3.07 195,243 1,475 3.00

Securities portfolio 40,867 387 3.84 41,483 355 3.43 45,596 405 3.52

Other assets with returns1 29,640 385 5.27 33,282 381 4.60 32,664 383 4.65

Other assets 70,021 4 64,735 2 62,651 3

Total average assets (b) 365,581 2,471 2.74 350,255 2,298 2.63 343,652 2,274 2.63

Financial Institutions 57,763 (134) 0.94 51,943 (120) 0.92 46,822 (108) 0.92

Retail customer funds (c) 158,189 (605) 1.55 158,369 (572) 1.45 161,006 (557) 1.37

Demand deposits 68,639 (36) 0.21 70,777 (39) 0.22 72,949 (37) 0.20

Maturity deposits 89,550 (569) 2.58 87,592 (533) 2.44 88,057 (521) 2.35

Term deposits 80,367 (485) 2.45 80,355 (469) 2.34 82,356 (474) 2.28

9,183 (84) 3.69 7,237 (64) 3.58 5,701 (47) 3.28

Wholesale marketable debts securities & other 51,364 (324) 2.56 51,017 (259) 2.03 49,356 (272) 2.19

Subordinated liabilities 6,161 (82) 5.38 4,721 (55) 4.69 4,154 (43) 4.12

Other funds with cost 1 33,407 (331) 4.02 33,598 (325) 3.88 32,809 (313) 3.79

Other funds 58,697 (3) 50,607 49,505 (4)

Total average funds (d) 365,581 (1,479) 1.64 350,255 (1,331) 1.52 343,652 (1,297) 1.50

Net interest income 992 967 977

Customer spread (a-c) 1.66 1.62 1.63

Net Interest Margin (b-d) 1.10 1.11 1.13

1Q13 2Q13 3Q13

Retail repurchase agreements and

marketable debt securities

€ million

14

Customer spread evolution as a %

Balance sheet spread evolution as a % of ATAs

1.94 1.93 1.81 1.84 1.66 1.62 1.63

3.643.57 3.50 3.43

3.21 3.07 3.00

1.70 1.64 1.69 1.59 1.55 1.45 1.37

1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13Spread on customer Lending Funding

2012 2013

1

2.68 2.54 2.58 2.44 2.35

2.10 2.241.80

1.731.37

3Q12 4Q12 1Q13 2Q13 3Q13

Back book Front book

(1) Cost of demand deposits, term deposits, repurchase agreements and marketable debt securities in connection with the retail banking activity. Excludes thecost of institutional issues and of subordinated liablities.

.

Maturity deposit rates (back vs. front book)Loan rates (back vs. front book)

1.31 1.34 1.23 1.20 1.10 1.11 1.13

3.08 3.08 2.95 2.91 2.74 2.63 2.63

1.77 1.74 1.72 1.71 1.64 1.52 1.50

1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13

Net Interest Margin Total assets Total funds

2012 2013

3.50 3.433.21 3.07 3.00

4.45 4.30 4.244.65 4.72

3Q12 4Q12 1Q13 2Q13 3Q13

Back book Frontbook

15

FEES

Net fees totaled €1,320 million (+4.1% year-on-year).

Growth was underpinned by the segment-specificapproach and the higher business volumes managedfollowing the inclusion of Banca Cívica and Banco deValencia.

Year-on-year highlights:

Fees on banking services, securities and other feesstood at €1,004 million at September 30, 2013, andinclude fees from transactions, risk activities, fund

management, payment methods and securities. Theyear-on-year increase in recurring fees on retailbanking activities practically offsets the decline inincome from non-recurring securities transactions.

Strong rise in insurance and pension plan fees andcommissions. Focus on selling products for specifichigh-value segments, namely professionals andcompanies.

Sustained increase in assets managed by mutualfunds. Fees for 2013 to date total €127 million(+18.8%).

Third quarter figures reflect the seasonal reduction inactivity, particularly in non-recurring transactions. Feesfrom insurance activities, pension plans and mutualfunds continued to show sustained growth.

Fees

INCOME FROM EQUITY INVESTMENTS

CaixaBank invests in international banking entities andbenchmark service companies.

The equity investment strategy allows CaixaBank tocontinue diversifying its business, drawing from specificcompanies of interest and an international approach.

Dividend income decreased, reflecting the lowerdividends announced by Telefónica for 2013.

Results from companies accounted for using theequity method include CaixaBank's share of profits ofassociates.

The quarter-on-quarter comparison is driven by non-recurring results of investees and the seasonalrecognition of these results.

Strong fees on commercial prowess

Major growth in fees from insurance activities(+26.0%) and mutual funds (+18.8%) year-on-year

€ million 2013 2012 Absolute %

Banking services, securities and other fees 1,004 1,011 (7) (0.7)

Insurance and pension plans 189 150 39 26.0

Investment funds 127 107 20 18.8

Net fees 1,320 1,268 52 4.1

January -September Change

€ million

Banking services, securities and other fees 343 343 349 336 319

Insurance and pension plans 50 47 58 65 66

Investment funds 36 43 39 43 45

Net fees 429 433 446 444 430

1Q134Q123Q12 3Q132Q13

16

Income from equity investments

GAINS ON FINANCIAL TRANSACTIONS AND FOREIGNEXCHANGE GAINS

Gains on financial transactions and foreign exchangegains contributed €601 million to gross income in thefirst nine months of 2013.

CaixaBank took advantage of market opportunities toobtain gains on the sale of available-for-sale financialassets and the selective repurchase of security issues,among others. These transactions were behind thehigher contribution to income compared to 2012 andthe quarterly differences witnessed during the currentyear.

OTHER OPERATING INCOME AND EXPENSE

Year-on-year trends include:

Transfer of the individual life-risk portfolio in 4Q12.

Higher income from insurance business (+21.7%) onthe back of increased sales of life-risk products.Sustained increase in sales of life risk insuranceproducts, with a strong seasonal impact in thesecond quarter of 2013.

Changes in the scope of consolidation with a highercontribution to the Deposit Guarantee Fund andhigher management costs on foreclosed real-estateassets.

Other operating income and expense

€ million

Dividends 9 4 2 97 5

Income accounted for using the equity method 195 85 205 136 124

Income from investments 204 89 207 233 129

2Q131Q133Q12 4Q12 3Q13


Dividends 104 224 (120) (53.6)

Income accounted for using the equity method 465 496 (31) (6.3)

Income from investments 569 720 (151) (21.0)



Income and expenses from insurance activity 207 170 37 21.7

Other operating income and expenses (229) (178) (51) 26.9

Contribution of deposit guarantee fund (215) (199) (16) 7.8

Other income/ operating expenses (14) 21 (35)

Subtotal other income / operating expenses (22) (8) (14)

Life-risk individual portfolio reinsurance agreement (128) (128)

Other income / operating expenses (150) (8) (142)


€ million

Income and expenses from insurance activity 56 60 61 79 67

Other operating income and expenses (89) (107) (81) (74) (74)

Contribution of deposit guarantee fund (81) (79) (72) (71) (72)

Other income/ operating expenses (8) (28) (9) (3) (2)

Subtotal other income / operating expenses (33) (47) (20) 5 (7)

Life-risk individual portfolio reinsurance agreement (45) (43) (43) (42)

Other income / operating expenses (33) (92) (63) (38) (49)

3Q133Q12 4Q12 1Q13 2Q13

17(1)Proforma including Banca Cívica and Banco de Valencia from January 1, 2012.(2)Variations calculated stripping out the impact of Banco de Valencia empolyees and branches included at January 1, 2013.

Operating expenses and resources

Like-for-like1 recurring costs fell 6.2% year on year as aresult of the intense process to optimize the Group'sstructure and the completion of key milestones in theintegration of Banca Cívica and Banco de Valencia.

In July, Banco de Valencia's IT systems wereintegrated with those of CaixaBank. The ITplatforms of the four savings banks previouslycomprising Banca Cívica were fully integrated in1H13.

Intense optimization of the branch network. Duringthe year, the number of branches was reduced by778 (organic variation2), with 212 closures in 3Q13.

In 1Q13, an agreement was signed to reduceCaixaBank’s employees by 2,600 through voluntaryredundancies. In 2Q13, the specific employeestaking voluntary redundancy were defined and aschedule was established. Under the agreement,1,408 employees left CaixaBank in the first nine

months of the year. Overall, the Group’s workforcehas diminished by 2,148 employees (organicvariation2), with a decrease of 1,070 in 3Q13.

The fast pace of the integration of Banca Cívica andBanco de Valencia has made it possible to achieve,ahead of schedule up to 98.3% of synergiesforecast for 2013 (€423 million). Of total synergiessecured, €265 million had an impact on the incomestatement in the first nine months of the year.

Recurring costs stood at €988 million in 3Q13, -1.2%quarter on quarter. This comparison does not reflect allthe cost savings derived from the staff downsizingmeasures in the quarter, as the greatest number ofemployee departures occurred on September 30, 2013.

Projected synergies for 2015 and beyond are foreseenat €682 million, 9.1% more than the initial forecast of€625 million. Of these, 93.8% had been secured atSeptember 30, 2013.

The impact of the CaixaBank employee restructuringagreement was recorded in 1H13. At September 30,2013, non-recurring costs totaled €832 million,impacting trends in total operating expenses. Totalintegration costs are in line with initial forecasts.

Reduction in recurring costs; synergies achievedahead of schedule

Recognition of restructuring costs

18(1) Variations calculated stripping out the impact of Banco de Valencia employees and branches included at January 1, 2013.

Operating expenses

Resources

€ million 2013 2012 absolute %

Personnel expenses (2,792) (1,762) (1,030) 58.4

General expenses (731) (542) (189) 34.8

General and administrative expenses (3,523) (2,304) (1,219) 52.8

Depreciation and amortization (316) (250) (66) 27.3

Total operating expenses (3,839) (2,554) (1,285) 50.3

Total recurring expenses (3,007) (2,554) (453) 17.7

Total extraordinary expenses (832) (832)


€ million

Personnel expenses (668) (664) (1,420) (714) (658)

General expenses (224) (257) (254) (243) (234)

General and administrative expenses (892) (921) (1,674) (957) (892)

Depreciation and amortization (96) (91) (104) (105) (107)

Total operating expenses (988) (1,012) (1,778) (1,062) (999)

Total recurring expenses (988) (964) (1,019) (1,000) (988)

Total extraordinary expenses (48) (759) (62) (11)

3Q133Q12 2Q131Q134Q12

CaixaBank branches 5,920 6,132 (212) 6,342 (422) (778)

CaixaBank Group employees 32,347 33,417 (1,070) 32,625 (278) (2,148)

Organic

change131 Dec. 12Quarterly

change30 Sep. 2013

Annual

change30 June 13

19(1) Income and expense for the last 12 months are used in the analysis of quarter-on-quarter changes in the cost/income ratio.

Pre-impairment income

Stripping out non-recurring costs, pre-impairmentincome stood at €2,269 million (-12.3% year-on-year).

Year-on-year trends reflect the following:

Growth in net interest income (+3.2%) and fees(+4.1%), with changes in the consolidation scope.Increase in gains on financial transactions.

+17.7% rise in recurring operating expenses due tothe larger structure post-acquisition of Banca Cívicaand Banco de Valencia.

Continued management of returns on transactions andservices, management of financing costs andrecognition of cost synergies (93.8% already secured ofthe €682 million forecast for 2015) will underpingrowth in pre-impairment income and further efficiencyenhancement.

Pre-impairment income

Sustained revenue generation: gross income +2.6%

Recurring costs reduction through securedsynergies

Cost to income1

48.5%

52.9%

67.4% 69.6% 70.6%

52.2%55.5% 57.1% 57.8%

3Q12 4Q12 1Q13 2Q13 3Q13


Gross income 5,276 5,140 136 2.6

Recurring expenses (3,007) (2,554) (453) 17.7

Extraordinary expenses (832) (832)

Pre-impairment income 1,437 2,586 (1,149) (44.5)

Pre-impairment income stripping out extraordinary costs 2,269 2,586 (317) (12.3)

70.6% 48.5% 22.1

57.8% 48.5% 9.3

Cost-to-income ratio


Recurring Cost-to-income ratio

€ million

Gross income 1,726 1,597 1,696 1,933 1,647

Recurring expenses (988) (964) (1,019) (1,000) (988)

Extraordinary expenses (48) (759) (62) (11)

Pre-impairment income 738 585 (82) 871 648

Pre-impairment income stripping out extraordinary costs 738 633 677 933 659

Cost-to-income ratio (%) 48.5 52.9 67.4 69.6 70.6

Recurring Cost-to-income ratio (%) 48.5 52.2 55.5 57.1 57.8

3Q131Q13 2Q134Q123Q12

Cost to income Cost to income stripping out ext. Costs

20

Impairment losses on financial and other assets

In the first nine months of 2013 impairment losses onfinancial and other assets totaled €3,449 million(+28.2%). These include:

A €902 million allowance in 1Q13 to fully complywith real-estate developer risk provisioningrequirements set out under RDL 18/2012.

Major efforts in 1H13 to cover inherent losses onloans. The full application of new criteria forrefinanced transactions led CaixaBank to recognize€375 million in results for the year.

Quarter-on-quarter trends in NPL allowances wereshaped by the recognition in previous quarters ofadditional regulatory requirements.

Other charges to allowances and provisions primarilyreflect the net variation in funds to cover obligationsand other assets impairment losses.

Impairment losses

Recognition of the full impact of new criteria forrefinanced transactions

100% compliance with RDL 18/2012 requirements


Specific allowance for insolvency risk (2,384) (1,370) (1,014) 74.0

Extraordinary allowances (RDL 2/2012 and RDL 18/2012) (902) (3,036) 2,134 (70.3)

Allowances subtotal (3,286) (4,406) 1,120 (25.4)

Disposal / Charge to generic provisions (11) 1,835

Insolvency allowances (3,297) (2,571) (726) 28.2

Other charges to provisions (152) (118) (34) 28.1

Impairment losses on financial and other assets (3,449) (2,689) (760) 28.2


€ million

Specific allowance for insolvency risk (418) (600) (883) (871) (630)

Extraordinary allowances (RDL 2/2012 and RDL 18/2012) (300) (600) (902)

Allowances subtotal (718) (1,200) (1,785) (871) (630)

Disposal / Charge to generic provisions (28) (8) (3)

Insolvency allowances (718) (1,228) (1,785) (879) (633)

Other charges to provisions (71) (25) (166) (46) 60

Impairment losses on financial and other assets (789) (1,253) (1,951) (925) (573)

1Q13 3Q133Q12 4Q12 2Q13

21(1) See Significant events in the first nine months of 2013 for further information.

Gains/(losses) on the disposal of assets and others. Profit attributable to the Group

Gains/(losses) on the disposal of assets and othersprimarily comprise:

Badwill from Banco de Valencia.

Gains and losses on the sale of assets and otherwrite-downs. In 2013 ytd, this includes the sale of apart of the stake in Grupo Financiero Inbursa. In2012, the figure reflected gains on the sale of thesecurities depository business.

Gains, losses and write-downs on the real-estateportfolio. In 2013 ytd, sales of foreclosed assetshave picked up (reaching €790 million) while assetwrite-downs have continued.

The figure for 3Q13 does not include the estimatedgains on the sale of 51% of real-estate servicing

business, nor in respect of the agreement withMutua Madrileña to sell Banca Cívica and Banco deValencia's non-life insurance businesses toSegurCaixa Adeslas. Both operations are slated for4Q131.

With respect to income tax expense, virtually allrevenue from investees is recognized net, as tax is paidand any regulatory credits applied at the investee.

Net profit attributable to the Group stood at €458million, underpinned by:

Sustained revenue generation in the bankingbusiness and by investees.

Strict policy to reduce costs with extraction ofsynergies.

Highly prudent risk management and coverage.

Management of capital gains on the Group's assetsand liabilities and full recognition of the employeerestructuring program.

Profit of €458 million after high provisions andallowances

22

Business activity

Balance sheet

Assets totaled €342,675 million, decreasing €5,499million (-1.6%) compared to December 31, 2012. Bancode Valencia was integrated for accounting purposes asof January 1, 2013.

Highlights of the performance of assets and liabilitiesassociated with retail activities are as follows:

Gross customer lending, using managementcriteria, was €215,312 million, -3.5% in the year todate, reflecting the sector-wide deleveragingprocess.

Using management criteria, on-balance sheet retailfunds (mainly recognized under customers deposits,subordinated liabilities and marketable debtsecurities) stood at €163,040 million (+2.6%) ytd,reflecting the integration of Banco de Valencia andthe intense commercial efforts.

Growth in liabilities under insurance contracts.

Asset and liabilities associated with cash managementand ALM activities were affected by the integration ofBanco de Valencia, fixed asset management via repos,the reduction in the balance drawn on the ECB creditfacility and evolution in wholesale financing.

Lower amounts were recognized in trading portfoliosdue to the netting of asset and liability positions ofderivatives with the same counterparty.

The quarter-on-quarter comparison reflects a 2.6%decrease in customer lending in line with thegeneralized deleveraging process, and a -2.3% drop incustomer deposits, using management criteria,primarily due to the seasonal nature of demanddeposits at the 2Q13 close.

CaixaBank consolidated balance sheet

€ million

Cash and central Banks 4,581 7,854 5,005 5,002 2,933 (4,921)Trading portfolio 14,937 15,925 16,705 9,634 8,817 (7,108)Available-for-sale financial assets 47,200 51,274 53,270 56,503 57,790 6,516Loans 229,454 223,985 232,568 219,825 212,820 (11,165)

Deposits at credit institutions 6,343 7,837 10,164 5,813 5,465 (2,372)Customer loans 219,046 212,436 217,429 209,265 203,290 (9,146)Debt securities 4,065 3,712 4,975 4,747 4,065 353

Investment portfolio at maturity 7,120 8,940 15,901 17,429 17,470 8,530Non-current assets held for sale 4,035 5,274 6,020 6,461 6,571 1,297Investments 10,036 9,938 10,227 9,168 9,098 (840)Property and equipment 4,631 4,549 4,970 5,071 5,281 732Intangible assets 2,948 3,577 3,946 3,895 3,874 297Other assets 18,693 16,858 19,208 18,001 18,021 1,163

Total assets 343,635 348,174 367,820 350,989 342,675 (5,499)

Liabilities 321,395 325,463 344,197 327,221 318,328 (7,135)

Trading portfolio 15,014 15,928 16,277 8,939 7,511 (8,417)Financial liabilities at amortized cost 269,296 268,446 283,230 274,571 265,168 (3,278)

Deposits by credit institutions and Central Banks 47,727 51,311 57,190 47,036 47,785 (3,526)Customer deposits 158,137 160,833 170,329 175,846 169,366 8,533Marketable debt securities 52,816 46,624 45,706 43,587 40,333 (6,291)Subordinated debt securities 6,431 5,940 5,604 4,083 4,065 (1,875)Other financial liabilities 4,185 3,738 4,401 4,019 3,619 (119)

Insurance liabilities 22,568 26,511 28,164 29,533 30,813 4,302Provisions 3,951 3,429 4,913 4,742 4,315 886Other liabilities 10,566 11,149 11,613 9,436 10,521 (628)

Equity 22,240 22,711 23,623 23,768 24,347 1,636

Shareholders' equity 22,545 22,793 23,275 23,683 23,776 983

Attributable profit to the Group 173 230 335 408 458 228

Equity adjustments by valuation (305) (82) 348 85 571 653

Total liabilities and equity 343,635 348,174 367,820 350,989 342,675 (5,499)

30 Sep. 1330 Sep. 12 31 Dec. 12 31 March 13Annual

change30 Jun.13

23(1) Latest information available. Prepared in-house. Source: Bank of Spain (Infbal).(2) Variations calculated stripping out the impact of Banco de Valencia at January 1, 2013, the effective date of acquisition for accountingpurposes.(3) Source: FRS Inmark, December, 2012.

Loans and advances to customers

Gross lending to customers stood at €215,312 million(-3.5% in 2013 evolution). The organic2 loss was -9.2%,mainly due to several factors:

Widespread deleveraging process.

On-going reduction in exposure to the real-estatedeveloper sector.

Shift away from bank financing towards debt issuesby large corporations and the public sector.

By segments, year-on-year organic growth was asfollows:

Loans to individual customers -4.6% due todeleveraging of households. The large market sharein lending to individuals, 15.0%1 (+63bp in 2013 ytd)

reflects the commitment to supporting individualcustomers’ projects.

Loans to companies: -13.1%, driven by the declinein loans to real-estate developers mainly due to theintense management of loans in this portfolio.

Loans to companies excluding real-estatedevelopers decreased, due to the economicbackdrop and to the shift from bank financing todebt issues among large corporations.

CaixaBank’s positioning in this segment and thebank's support for business projects are reflected bythe high penetration rate among SMEs (41.7%)3 andcompanies (43.5%)3. CaixaBank also has a strongmarket share1 in factoring and reverse factoring(17.4%) and commercial lending (14.1%).

The shift away from bank financing towards debtissues largely explains the reduction in loans topublic administrations (-23.2% in 2013). This factorwas especially significant in 2Q13.

Stripping out the impact of the move from bankfinancing towards debt issues, the drop in grosscustomer lending was limited to 2.1% in the first ninemonths of 2013 (-7.6% organically2).

Loans and advances to customers

(*) At September 30, 2013, does not include other financial assets €4.111 million, including those related to counterparties, the asset protection scheme and

assets purchased with reverse repurchase agreements.

Focus on loans to individual customers with goodcollateral

Continued reduction in loans to real-estatedevelopers (-12.3%)

Total lending market share of 15.2%1 (+67bp vs.2012)

€ milliontotal Organic 2

Public sector loans 10,443 10,481 (0.4) 13,149 (20.6) (23.2)

Private sector loans 204,869 210,486 (2.7) 209,900 (2.4) (8.6)

Secured loans 148,141 151,512 (2.2) 150,035 (1.3) (7.0)

Unsecured loans and other 56,728 58,974 (3.8) 59,865 (5.2) (12.6)

Total loans and advances, gross 215,312 220,967 (2.6) 223,049 (3.5) (9.2)

Allowance for impairment losses (16,133) (16,566) (2.6) (12,562) 28.4 (1.2)

Total loans and advances, net * 199,179 204,401 (2.6) 210,487 (5.4) (9.6)

Memorandum items:

Total contingent liabilities 10,143 10,766 (5.8) 10,437 (2.8) (14.6)

Quarterly %

change

Annual change %

31 Dec. 1230 Sep. 13 30 June 13

24(1) Variations calculated stripping out the impact of Banco de Valencia at January 1, 2013, the effective date of acquisition for accountingpurposes.

Breakdown of loans and advances to customers

Diversified portfolio… …solid level of coverageLoan portfolio 72% retail: households (56%) and SMEs (16%) 68% collateralized

56%

16%

11%

11%

5%1%

Public sector

Largecompanies

Individuals

Real estatedevelopers

Servihabitat and other "laCaixa" real-estate

subsidiaries

SME's

68%

32%

Otherguarantees

Collateral

Total Organic1

Loans to individuals 119,940 122,948 (2.4) 119,249 0.6 (4.6)

Home purchases 88,832 90,321 (1.6) 87,720 1.3

Other 31,108 32,627 (4.7) 31,529 (1.3)0 0 0

Loans to business 84,929 87,538 (3.0) 90,651 (6.3) (13.1)

Non-real estate businesses 59,613 60,946 (2.2) 61,983 (3.8)

Real-estate developers 23,674 24,964 (5.2) 26,992 (12.3)

ServiHabitat and other "la Caixa" real-estate subsidiaries 1,642 1,628 0.9 1,676 (2.0)

Public sector 10,443 10,481 (0.4) 13,149 (20.6) (23.2)0 0 0 0.0 0.0

Total loans 215,312 220,967 (2.6) 223,049 (3.5) (9.2)

€ million

31 Dec. 12

Annual change %

30 Sep. 13 30 June 13Quarterly %

change

25(1) Variations calculated stripping out the impact of Banco de Valencia balance sheet items at January 1, 2013(2) Latest information available. Prepared in-house.Source:Bank of Spain

Customer funds

Customer funds: €299,332 million at the Septemberclose (+€8,404 million ytd, +2.9%) reflecting theinclusion of Banco de Valencia balances and strongcommercial activity.

Retail funds totaled €251,754 million, with annualgrowth of €9,183 million (+3.8%). Organic growth1 of€1.818 million (+0.7%) driven by:

Product diversification tailored to differentcustomer segments.

Channeling of maturities of higher-cost funds (debtsecurities and subordinated liabilities) towardtraditional savings deposits (demand and termdeposits), insurance and mutual funds.

7.5% rise in liabilities under insurance contracts.Market share of 19.8%2 in insurance savingsproducts.

Off-balance sheet retail funds: €55,568 million(+5.1% ytd; +4.1% organic growth1):

Strong increase in mutual funds. Market shareof 14.2%2.

Pension plan market share of 17.9%2.

Institutional lending stands at €47,578 million.Organic decrease1 (-8.7%) due mainly to maturitiesand management of issues in the period. Placementof three issues on the wholesale market for theamount of €3,000 million, during the first ninemonths of 2013.

Retail funds dropped -1.3% in 3Q13, reflecting trends indemand deposits (-5.3%), primarily due to the seasonalnature of these deposits at the 2Q13 close. Sustainedgrowth in off-balance sheet funds under managementand insurance products continues.

Customer funds

(*) Including: €547 million in subordinated liabilities and €11,663 million in multiname covered bonds at September 30, 2013.

(**) Excludes counterparties (€13 million at September 30, 2013).

(***) Includes financial assets sold to retail customers.

+2.9% annual growth in total customer funds,+3.8% in retail customer funds

Larger market share in main deposit products.Total share of deposits: 14.2%2

€ million

Financial liabilities - due to customers 213,752 221,452 (3.5) 210,132 1.7 (3.2)

Retail customer funds 163,040 167,902 (2.9) 158,889 2.6 (1.7)

Demand deposits 73,959 78,130 (5.3) 69,204 6.9 2.8

Term deposits 82,502 81,956 0.7 76,524 7.8 2.7

Debt securities (retail) 2,976 4,200 (29.1) 8,819 (66.3) (66.3)

Subordinated liabilities 3,603 3,616 (0.4) 4,342 (17.0) (19.3)

Reverse repurchase agreements and other accounts 3,134 2,955 6.1 2,886 8.6 6.4

Institutional issues * 47,578 50,595 (6.0) 48,357 (1.6) (8.7)

Liabilities under insurance contracts 30,012 29,611 1.4 27,930 7.5 7.5

Total on-balance sheet customer funds ** 243,764 251,063 (2.9) 238,062 2.4 (1.9)

Mutual funds and SICAVs 26,456 25,067 5.5 22,828 15.9 15.1

Pension plans 16,354 16,177 1.1 15,759 3.8 1.6

Other accounts *** 12,758 13,278 (3.9) 14,279 (10.7) (10.7)

Total off-balance sheet customer funds 55,568 54,522 1.9 52,866 5.1 4.1

Total customer funds 299,332 305,585 (2.0) 290,928 2.9 (0.8)

Retail funds 251,754 254,990 (1.3) 242,571 3.8 0.7

Wholesale funds 47,578 50,595 (6.0) 48,357 (1.6) (8.7)

Annual change %

30 Sep. 13Total

31 Dec. 12Quarterly

change Organic130 June 13

26(1) Loans financed with funds from public institutions (Instituto Oficial de Crédito and the European Investment Bank).

Balance sheet structure – Loan-to-deposit ratio (LTD)

LTD ratio of 117.6% at the 3Q13 close (-10.5 pp vs.2012).

LTD ratio

Reduction in commercial gap and improved LTDratio in 2013

€ million

Loans and advances, net 210,508 203,615 203,740 196,745 191,815

Loans and advances, gross 230,354 223,049 228,363 220,967 215,312

Allowance for impairment losses (12,696) (12,562) (16,974) (16,566) (16,133)

Brokered loans1 (7,150) (6,872) (7,649) (7,656) (7,364)

Retail customer funds - On balance 162,920 158,889 162,697 167,902 163,040

Demand deposits 67,953 69,204 71,875 78,130 73,959

Term deposits 76,414 76,524 80,976 81,956 82,502

Debt securities (retail) 13,917 8,819 5,822 4,200 2,976

Subordinated liabilities 4,636 4,342 4,024 3,616 3,603

Loan to Deposit 129.2% 128.1% 125.2% 117.2% 117.6%

Commercial Gap (47,588) (44,726) (41,043) (28,843) (28,775)

1Q13 2Q13 3Q133Q12 4Q12

27(1)Taking into account loans + contingent liabilities.(2) Includes -€2,102 million in relation to RDL 18/2012 (-€1,200 million in 2012 and -€902 million in 1Q13). Includes additional provisions for refinancedtransactions (€375 million in 1H13).(3) Stripping out the integration of Banca Cívica in 3Q12 and Banco de Valencia in 1Q13, and the new classification criteria for refinanced transactions.

Risk Management

Credit risk quality

NPL TRENDS (QUARTER-ON-QUARTER)

The NPL ratio rose 23bp due to the decline in lending(+30bp on account of the deleveraging process and-7bp due to reduction in NPLs).

Stripping out the real-estate developmentsegment, the NPL ratio was 6.69%.

Individual customers NPL ratio of 5.72%.

Loans for home purchases: NPL ratiodecrease to 4.54%.

The NPL ratio in the real-estate developmentsegment was 51.53%.

YEAR-ON-YEAR NPL TRENDS

The NPL ratio rose 277bp ytd.

Following the classification of NPL’s uponapplication of new criteria for refinancedtransactions, the NPL ratio rose 134bp. Thedeleveraging process led to growth of 101bp inthe indicator.

Decline in the net variation in non-performingamounts (+€271 million in the first nine months of2013 vs. +€2,244 million in the same period of2012; -88%), in organic3 terms.

REFINANCING

At September 30, 2013, refinanced transactions

totaled €25,413 million. 44% of this amount is

classified as NPL’s and 20% as substandard.

At June 30, 2013, all amounts required forclassification and coverage under the newrequirements had been recognized.

At September 30, 2013, substandard loans totaled€7,937 million.

NPLs reduced by €173 million in the quarter

NPL’s Provisions

20,348 20,15022,525

22,589

25,703

3,287

25,876

12,806 12,671

17,426 17,041 16,612

3Q12 4Q12 1Q13 2Q13 3Q13 3Q12 4Q12 1Q13 2Q13 3Q13

NPL ratio 8.44% 8.63% 9.41% 11.17% 11.40%

NPL ratio excluding

real-estate

developers

3.84% 3.98% 4.71% 6.41% 6.69%

Cost of risk2 1.42% 1.63% 2.98% 2.30% 1.95%

3Q12 4Q12 1Q13 2Q13 3Q13

Coverage ratio 63% 63% 77% 66% 65%

Coverage ratio

excluding real-

estate developers56% 57% 84% 61% 58%

Coverage ratio

including collateral141% 145% 157% 146% 143%

3Q12 4Q12 1Q13 2Q13 3Q13

Non-performing loans (€ million)1

Coverage (€ million)1

28

€ million

Opening balance 10,914 20,348 20,150 22,525 25,876

Amounts determined to be non-performing 2,183 2,417 2,992 3,357 3,211

Impact of the reclassifying refinanced transactions 3,287

Derecognitions from non-performing exposures (1,286) (2,615) (2,612) (3,293) (3,384)

Of which written off (260) (794) (415) (354) (361)

Non-performing amounts of business integration processes 8,537 1,995

Closing balance 20,348 20,150 22,525 25,876 25,703

2Q132Q131Q134Q123Q12

Breakdown of NPL ratio

Non-performing assets (loans and contingent risk), additions and derecognition

(1) Banca Cívica.

(2) Banco de Valencia

1 2

Loans to individuals 3.51% 3.57% 3.76% 5.67% 5.72%

Home purchases 2.77% 2.80% 3.00% 4.70% 4.54%

Other 5.54% 5.72% 5.98% 8.37% 9.11%

Loans to business 16.57% 17.24% 19.08% 20.98% 21.59%

Non-real estate businesses 5.67% 5.96% 7.86% 9.41% 10.29%

Real estate developers 40.91% 44.22% 47.22% 50.59% 51.53%

Public sector 0.75% 0.74% 0.76% 1.54% 1.39%

Total loans 8.44% 8.63% 9.41% 11.17% 11.40%

NPL ratio ex-developers 3.84% 3.98% 4.71% 6.41% 6.69%

31 March 1331 Dec. 1230 Sep. 12 30 Sep. 1330 June 13

29(1) In view of more detailed and better quality information obtained about facts and circumstances existing at the date of acquisition of Banca

Cívica fair-value valuation adjustments were made to that entity’s assets and liabilities. IFRS 3 Business Combinations stipulates that these

changes should be made retroactively to the acquisition date July 1, 2012. As a result, historical information on total assets, loans and credits,

and associated ratios and variables has been modified.

COVERAGE

At September 30, 2013, total loan-loss provisions stoodat €16,612 million (+€3,941 vs. 2012, reflecting theinclusion of Banco de Valencia).

This solid level of coverage is a result of the sizeableprovisions and write-downs made and the application

of CaixaBank's conservative criteria on integration ofBanca Cívica and acquisition of Banco de Valencia.

The recognized value of the collateral securing the loanportfolio reduces the provisionable base for NPLs byalmost one-half.

In 2Q13, the fair-value adjustments made to BancaCivicas’s portfolio were revised and increased by €1,000million as more information became available.1

NPL provisions

NPL specific provisions

(1) Includes generic provisions of €1,900 million in connection with the real-estate assets portfolio.

(2) Includes impact of RDL 18/2012 (€300 million in 3Q12, €600 million in 4Q12 and €902 million in 1Q13).

(3) Primarily transfers to real-estate asset provisions.

Conservative risk coverage policies

High NPL coverage following write-downs

€ million

Opening balance 6,540 12,806 12,643 17,368 16,977

Charge to specific allowance2718 1,200 1,785 871 630

Amounts used (464) (1,629) (926) (1,024) (880)

Other changes and transfers 3(263) (184) (153) (238) (162)

Business integration processes 6,275 450 4,019

Closing balance 12,806 12,643 17,368 16,977 16,565

3Q132Q131Q134Q123Q12

€ million

Balance at 31 December 12 12,643 28 12,671

Charge to allowance2 3,286 11 3,297

Amounts used (2,830) (2,830)

Other changes and transfers (553) 8 (545)

Inclusion of Banco de Valencia 4,019 4,019

Balance at 30 September 13 16,565 47 16,612

Specific

provision 1

Generic

provisionTotal

30

Loans to real-estate developers

In the first nine months of 2013 loans to the real-estate development sectors were reduced by€3,318 million (-12.3%).

Strong collateral with 59% of the portfolio relates tocompleted buildings.

Continued reduction in the proportion of land andhousing under construction.

In 3Q13, exposure to real-estate development riskcontinued to decline (-€1,290 million vs. June 2013;-5.2%)

Following the substantial effort in allowances andwrite-downs, coverage of NPLs and substandardloans stood at 46.2% at September 30, 2013 (38.2%at December 31, 2012).

59.0% including generic provisions (€1,900million) driven by RDL 2/2012 and RDL18/2012.

NPL coverage of 56.0% (71.5% including genericprovisions).

Breakdown of loans to real-estate developers

NPLs and coverage for real-estate development risk

(1) Additionally, the generic provision for the real-estate assets portfolio on application of RDL 2/2012 and RDL 18/2012 totaled €1,900 million at September30, 2013.

Sizeable reduction in exposure to real-estatedevelopment sector (-12.3% in the year)

NPL coverage ratio: 71.5%, including genericprovisions

Provisions1 Coverage Provisions1 Coverage

MM€ % MM€ %

Without mortgage collateral 1,864 224 1,422 68.1 1,450 294 754 43.2

With mortgage collateral 10,336 2,366 5,407 42.6 10,485 2,850 5,012 37.6

Completed buildings 5,937 1,125 2,370 33.6 5,953 1,236 2,037 28.3

Homes 4,365 668 1,704 33.9 4,423 732 1,535 29.8

Other 1,572 457 666 32.8 1,530 504 502 24.7

Buildings under construction 1,399 220 820 50.6 1,603 345 852 43.7

Homes 1,218 203 717 50.5 1,420 308 757 43.8

Other 180 17 103 52.3 183 37 95 43.2

Land 3,000 1,021 2,217 55.1 2,929 1,269 2,123 50.6

Developed land 865 573 739 51.4 1,376 799 1,068 49.1

Other 2,135 448 1,478 57.2 1,553 470 1,055 52.2

Total 12,200 2,590 6,829 46.2 11,935 3,144 5,766 38.2

31 December 12

Non-performing Substandard€ million

30 September 13

Non-performing Substandard

Annual

change

Without mortgage collateral 2,832 12.0 2,934 11.8 (102) 2,582 9.6 250

With mortgage collateral 20,842 88.0 22,030 88.2 (1,188) 24,410 90.4 (3,568)

Completed buildings 13,905 58.7 14,366 57.5 (461) 15,817 58.6 (1,912)

Homes 9,586 40.5 10,022 40.1 (436) 11,337 42.0 (1,751)

Other 4,319 18.2 4,344 17.4 (25) 4,480 16.6 (161)

Buildings under construction 2,312 9.8 2,704 10.8 (392) 2,971 11.0 (659)

Homes 1,968 8.3 2,220 8.9 (252) 2,517 9.3 (549)

Other 344 1.5 484 1.9 (140) 454 1.7 (110)

Land 4,625 19.5 4,960 19.9 (335) 5,622 20.8 (997)

Developed land 1,673 7.1 1,826 7.3 (153) 2,723 10.1 (1,050)

Other 2,952 12.5 3,134 12.6 (182) 2,899 10.7 53

Total 23,674 100 24,964 100 (1,290) 26,992 100 (3,318)

%30 Sept. 13€ million

31 Dec. 12 %Quarterly

% change30 June 13%

31

Breakdown by type of collateral

(1) In accordance with Spanish regulations, the excess over the value of the guarantee is calculated as the difference between the gross amount of the loanand the value of the collateral received, previously weighted as follows: 80% completed homes, primary residence, 70% rural property and completed offices,premises and industrial buildings, 60% other completed homes, 50% other property mortgages.

(2) Additionally, the generic provision for the real-estate assets portfolio on application of RDL 2/2012 and RDL 18/2012 totaled €1,900 million at September30, 2013, (€2,248 million at December 31, 2012).

30 September 2013

€ million

Gross

amount

Excess over value

of collateral1Specific

provisions2

%provision

of risk

Non-performing 12,200 6,057 49.6

Mortgage 10,336 4,592 4,686 45.3

Personal 1,864 1,371 73.6

Substandard 2,590 772 29.8

Total 14,790 6,829 46.20 0 0 0

31 December 2012

€ million

Gross

amount

Excess over value

of collateral 1

Specific

provisions 2

%provision

of risk

Non-performing 11,935 4,668 39.1

Mortgage 10,485 3,865 3,984 38.0

Personal 1,450 684 47.2

Substandard 3,144 1,098 34.9

Total 15,079 5,766 38.2

32

Financing for home purchases

This portfolio accounts for 41% of total gross loans.

Low NPL ratio: 4.54% at September 2013.

Contained +2bp increase in the NPL ratio in 2013,

after stripping out non-recurring impacts

(application of new criteria for refinanced

transactions and integration of Banco de Valencia).

NPL balances reduced by €209 million in 3Q13.

Financing for home purchases

Loan-to-value breakdown at September 30, 2013

30 September 12 31 Dec. 12 31 March 13 30 June 13 30 September 13

Without mortgage collateral 949 959 945 967 952

Of which: non-performing 15 18 15 15 13

With mortgage collateral 89,518 86,762 90,695 89,354 87,879

Of which: non-performing 2,752 2,441 2,730 4,227 4,019

Total 90,467 87,720 91,640 90,321 88,832

€ million

Gross amount

€ million LTV≤40% 40%<LTV≤60% 60%<LTV≤80% 80<LTV≤100% LTV>100% TOTAL

Gross amount 15,380 27,641 35,854 8,135 869 87,879

Of which: non-performing 234 777 2,034 790 184 4,019

30 September 13

33(1) Difference between cancelled debt and carrying amount of net real-estate assets.

Foreclosed available for sale real-estate assets

Strong activity levels at BuildingCenter, CaixaBank'sreal-estate subsidiary, enabled the sale or rental ofproperties for the amount of €1,544 million in the firstnine months of 2013, +141% year on year.

The unique quality of the foreclosed property assetsheld for sale, 62.3% of which are completed houses,ensures that the properties can be easily rented or sold.

The underlying criterion guiding management ofdistressed assets is to help borrowers to meet their

obligations. When the borrower no longer appears tobe reasonably able to fulfill these obligations, themortgaged asset is acquired.

The acquisition price is calculated using the appraisalperformed by a valuation company registered withBank of Spain. When the acquisition price is lower thanthe outstanding debt, the loan is written down to theforeclosure value.

The coverage ratio includes initial write-downs ofcancelled debt and the provisions recognizedsubsequent to the foreclosure of the properties.

In addition, CaixaBank's foreclosed available for rentassets (registered as investment property foraccounting purposes) stood at €1,531 million net ofprovisions on September 30, 2013.

Foreclosed available for sale real-estate assets and associated coverage

Intense commercial activity: key component inmanaging foreclosed real-estate assets

Coverage1: 49% (+3.5pp ytd)

Completed houses account for 62.3% of theportfolio

Net carrying

amountCoverage1

Coverage

%

Net carrying

amountCoverage1

Coverage

%

Net carrying

amountCoverage1

Coverage

%

4,761 (4,694) 49.6 4,566 (4,591) 50.1 3,806 (3,400) 47.2

Completed buildings 2,753 (1,818) 39.8 2,715 (1,840) 40.4 2,361 (1,197) 33.6

Houses 2,183 (1,460) 40.1 2,194 (1,845) 40.4 1,934 (955) 33.1

Other 570 (358) 38.6 521 (355) 40.5 427 (242) 36.2

Buildings under construction 315 (354) 52.9 286 (343) 54.5 191 (227) 54.3

Houses 244 (285) 53.9 222 (281) 55.9 163 (208) 56.1

Other 71 (69) 49.3 64 (62) 49.2 28 (19) 40.4

Land 1,693 (2,522) 59.8 1,565 (2,408) 60.6 1,254 (1,976) 61.2

Developed land 912 (1,136) 55.5 818 (1,037) 55.9 518 (741) 58.9

Other 781 (1,386) 64.0 747 (1,371) 64.7 736 (1,235) 62.7

1,190 (1,007) 45.8 1,244 (984) 44.2 1,051 (634) 37.6

376 (382) 50.4 350 (346) 49.7 231 (206) 47.1

6,327 (6,083) 49.0 6,160 (5,921) 49.0 5,088 (4,240) 45.5

€ million

31 December 12

Property acquired in loans to construction companies

and real estate developments

30 September 13 30 June 13

Property acquired in mortgage loans to homebuyers

Other foreclosed assets

Total

34(1) Foreclosed available for sale real-estate assets (includes coverage, difference between cancelled debt and net carrying amount).(2) Impact of application of new criteria for refinanced operations.

Variation in problematic assets

The quarterly variation in problematic assets (NPLs +gross foreclosed real-estate assets) shows a cleardeclining trend in 2013.

This decrease is underpinned by NPL management at allstages of the process and higher sales of foreclosedassets.

Reduction in the growth rate of problematic assets(€156 million in 3Q13)

-€173 million in NPL+€329 million in foreclosed real-estateassets1

Organic evolution of problematic assets (NPL and foreclosed real-estate assets)€ million

-198

380 64-173

1,334

1,778

1,087

156

4Q12 1Q13 2Q13 3Q13

NPL Foreclosed real-estate assets

329

1,023

1,3981,532

3,287 1

35(1) Excluding treasury shares

Liquidity

Liquidity was up €13,197 million (+€1,685 million in3Q13), thanks to the optimization of liquid assetson the balance sheet that act as collateral for theECB facility, the proactive management of financingsources and the integration of Banco de Valencia.

CaixaBank’s issues have been well received byinternational institutional investors in 2013 ytd.

Placement of €3,000 million in the first ninemonths of 2013: two issues of €1,000 million insenior bonds (one 3 years issue and one 5 yearsissue), and €1,000 million in mortgage coveredbonds.

Placement in October 2013 of a new 3.5Ysenior debt issue for €1,000 million.

Maturities of €5,378 million, including earlyrepayment to the FROB of public aid of €977million received by Banca Cívica prior to themerger. Outstanding maturities for 2013 total€3,490 million.

Repayment of ECB deposits totaling €12,613million, of which €6,500 million related to theLTRO. Banco de Valencia also repaid ECB financingof €5,800 million.

At September 30, 2013, balance sheet liquidity(€21,831 million) exceeded the amount drawndown from the ECB facility (€21,480 million).

17,46220,451 21,831

35,630

44,15344,458

53,092

64,60466,289

31/12/2012 30/06/2013 30/09/2013

Total saldo emisiones de 47.603 MM€

Excellent liquidity position… ... with strong financing structure Institutional activity

19.3%Group assets

100%immediately

available

(€ million)

+13,197

Liquidity of €66,289 million (19.3% of Group assets),all immediately available

(€ million)

Jan-Sept 2013 maturities: €5,378 MJan-Sept 2013 maturities: €3,000 MMortgage covered bonds: €1,000 M

Senior bonds: €2,000 M

Total financing: €249,419 MUndrawn balance ECB facility: €44,458 M

Drawn down ECB facility: €21,480 M

Total outstanding issues1: €47,578 M

19%

65%

16%

RetailFunding

WholesaleFunding

Net InterbankDeposits

3,490

8,589

7,043

2013 2014 2015

Next 3 years maturities

36

Capital management

CaixaBank's Core Capital BIS II stood at 12.5% atSeptember 2013 following repayment of FROBassistance received by Banca Cívica, the integration ofBanco de Valencia, and the sale of part of the stake inGrupo Financiero Inbursa in June.

This ratio highlights the Bank's ability to generatecapital, with core capital climbing 169bp in the firstnine months of 2013.

CaixaBank's eligible equity stood at €18,919 million atSeptember 2013, up €278 million on December 2012(+1.5%).

Risk-weighted assets (RWA) amounted to €141,425million, a €19,775 million decrease on the year-end2012 figure. This decrease is being driven by thereduction in lending activity, coupled with the Group’ssuccess in optimizing capital, including the applicationof internal models to Banca Cívica portfolios. Theseeffects have been partially offset by the incorporation

of requirements from Banco de Valencia. In 3Q13,RWAs continued to decrease due to modification of theweighting assigned to credit risk exposure in SMEs, inaccordance with Law 14/2013 of September 2013 tosupport entrepreneurship.

Total CAR was 13.4% while eligible equity exceededthe minimum regulatory requirement by 67.2%(€7,605 million).

The principal capital ratio, as defined in Circular 7/2012,stood at 12.5% at September 30, 2013, with a capitalsurplus of €4,954 million (38.9% above the minimumrequirement of 9%).

In late June, the transposition of Basel III into EU lawwas approved. The regulatory standards will be set outin Regulation 575/2013, entering into force in January2014. The new regulations prescribe a minimum CoreCapital ratio of 7% by the end of the transitional period(2019). At September 2013, ahead of the target set forthe end of the year, CaixaBank's BIS III Core Capital ratiowas 8.3% fully-loaded (i.e., without applying thetransitional period).

Including the transition period, CaixaBank’s Core Capitalunder BIS III criteria applicable in 2014 would stand at11.8% at September 2013.

169 pb

62 pb

64 pb 66 pb

43 pb31 pb

11.0%

12.5%

Dec-12 Organicgeneration

Banco deValencia

Sale ofInbursa

FROBPrepayment

RDL18/2012

Othernon-recurr.

Sep-13

Core Capital BIS II 12.5%

Capital generation: +169bp in 2013 ytd

Core Capital BIS III (fully loaded) of 8.3%, achievingthe year-end target ratio of over 8% ahead of time

Trends in Core Capital (Basel II)

37

Key solvency indicators

(1) At June 30, 2013, mainly includes equity and minority interests.

€ million

Core Capital instruments1 24,271 24,261 23,501 23,494 23,568

Deductions (6,136) (6,608) (6,563) (5,952) (5,886)0 0 0 0 0

Core Capital 18,135 17,653 16,938 17,543 17,683

TIER 1 additional instruments 90 90 87 - -

Deductions (90) (90) (87) - -0 0 0 0 0

Tier 1 18,135 17,653 16,938 17,543 17,683

TIER 2 Instruments 4,164 4,020 3,941 3,865 3,827

Deductions (2,864) (3,032) (3,323) (2,542) (2,591)0 0 0 0 0

Tier 2 1,300 988 617 1,324 1,2360 0 0 0 0

Eligible capital (Tier Total) 19,435 18,641 17,555 18,866 18,9190 0 0 0 0

Risk-Weighted Assets 167,265 161,200 160,218 151,052 141,4250 0 0 0 0

Surplus Equity Funding 6,054 5,745 4,738 6,782 7,605

Core Capital Ratio 10.8% 11.0% 10.6% 11.6% 12.5%0 0 0 0 0

Tier 1 Ratio 10.8% 11.0% 10.6% 11.6% 12.5%0 0 0 0 0

Tier Total Ratio 11.6% 11.6% 11.0% 12.5% 13.4%

€ million 30 Sep. 12 31 Dec. 12 31 March 13 30 June13 30 Sep. 13

Principal capital (CBE 7/2012) and EBA Core Tier 1 16,545 16,813 16,851 17,543 17,683- - -

Principal Capital Ratio 9.9% 10.4% 10.5% 11.6% 12.5%

30 Sep. 1331 March 13 30 June1330 Sep. 12 31 Dec. 12

38

Segment information

For segment reporting purposes, CaixaBank's results areclassified into two main businesses:

The core business, banking and insurance, whichincludes all banking revenues (retail banking,corporate banking, cash management and markettransactions) and all insurance-related revenues,as well as liquidity management and ALCO, andincome from the financing of the equityinvestment business

The equity investment business, whichencompasses dividend income and the CaixaBankGroup's share of profits from its internationalbanking and service investees, net of financingcosts.

Capital is assigned to the different business segmentsaccording to the following two-fold criterion:

Based on the Group's internal economic capitalmodels, which were recalibrated in 2013 takinginto account the integration of Banca Cívica andBanco de Valencia. This effect, primarily, coupledwith the sale of equity investments, increased theproportion of capital assigned to the banking andinsurance business.

Based on criteria set out in respect of prevailingregulatory capital requirements (taking intoaccount capital needs for risk-weighted assets andall applicable deductions).

Profit from the banking and insurance businessamounted to €177 million.

Profit from equity investments attributable to theGroup, net of financing costs, amounted to €281 millionin the first nine months of 2013.

CaixaBank Group income statement, by business segment

2013 2012%

Change2013 2012

%

Change2013 2012

%

Change

Net interest income 3,344 3,108 7.6 (408) (263) 54.7 2,936 2,845 3.2

Dividends income and equity method 74 77 (4.3) 495 643 (23.0) 569 720 (21.0)

Net fees 1,320 1,268 4.1 1,320 1,268 4.1

Gains in financial assets and other operating income and expenses 451 307 47.2 451 307 47.2

Gross income 5,189 4,760 9.0 87 380 (77.0) 5,276 5,140 2.6

Recurrent operating expenses (3,005) (2,551) 17.8 (2) (3) (14.8) (3,007) (2,554) 17.7

Extraordinary expenses (832) (832)

Pre-impairment income 1,352 2,209 (38.8) 85 377 (77.5) 1,437 2,586 (44.5)

Pre-impairment income stripping out extraordinary expenses 2,184 2,209 (1.1) 85 377 (77.5) 2,269 2,586 (12.3)

Impairment losses (3,449) (2,689) 28.2 (3,449) (2,689) 28.2

Gains/losses on disposal of assets and others 2,026 34 (1,099.8) 65 2,091 34 (908.5)

Pre-tax income (71) (446) (84.1) 150 377 (60.3) 79 (69)

Income tax 242 168 45.0 131 74 75.9 373 242 54.5

171 (278) 281 451 (37.7) 452 173 161.8

Minority interest (6) (6)

177 (278) 281 451 (37.7) 458 173 164.5

Average equity (9 months) 19,488 15,343 27.0 3,808 6,576 (42.1) 23,295 21,918 6.3


ROE (12 months) 1.2% 0.3% 0.9 6.4% 5.2% 1.2 2.2% 1.8% 0.4

105 (265) 353 438 (19.4) 458 173 164.5



ROE (12 months) 0.9% 0.4% 0.5 6.2% 5.1% 1.1 2.2% 1.8% 0.4

January-September

Memorandum items: Distribution of equity based on the regulatory capital of each business

Profit attributable to the Group

€ million

Profit for the period

Profit attributable to the Group

January-September January-September

Banking & insurance Investments Total CaixaBank Group

39(1) Index created in-house with peers’ daily share prices weighted by market capitalization (Bankia, Bankinter, BBVA, Popular, Sabadell andSantander).

CaixaBank shares vs. the main Spanish and European indices (Jan-Sept2013)

CaixaBank shares

Share price performance

CaixaBank's shares performed extremely well in3Q13, gaining 37.4% to close the quarter at €3.244per share. CaixaBank third-quarter share performancewas significantly better than that of the Spanishbanking sector as a whole1, which gained 29.8% in theperiod. The shares also outperformed the benchmarkindices, namely the IBEX 35 (+18.3%), the EURO STOXX50 (+11.2%) and the STOXX Europe Banks (+13.9%).

In the first nine months of 2013, CaixaBank sharesrose 23.0%, outperforming the average for Spanishbanking institutions1 (+11.5%) as well as the IBEX 35(+12.5%), EURO STOXX 50 (+9.8%) and STOXX EuropeBanks (+12.0%).

Shareholder remuneration

The CaixaBank Optional Scrip Dividend program entailsremunerating shareholders through a bonus issue.Under the program, shareholders can choose toreceive newly-issued bonus shares, receive cash byselling their subscription rights on the market, orreceive cash by selling their rights to CaixaBank at aprice to be determined by the latter. Shareholders mayalso choose to combine these three options in anyway.

According to the statement issued on July 25, 2013,

CaixaBank maintains its intended annual payout of

€0.20 per share, through quarterly payments, using the

Optional Scrip Dividend program.

On September 26, 2013, CaixaBank's Board ofDirectors approved a third-quarter 2013 payout of

€0.05 per share through the Optional Scrip Dividendprogram, effective October 18, 2013.

Shareholder remuneration highlights for the past 12months are as follows:

In the latest Optional Scrip Dividend installment, thebonus shares had a take-up of 93.23%, demonstratingthe confidence shareholders place in the Bank.

CaixaBank Ibex35 Eurostoxx50 Eurostoxx European Banks

Variation 23.0% 12.5% 9.8% 12.0%

12/31/2012 02/08/2013 03/19/2013 04/27/2013 06/05/2013 07/14/2013 08/22/2013 09/30/2013

Optional Scrip Dividend 0.05 4/25/2013 01/10/2013 10/18/2013

Opti ona l Scri p Divi dend 0.05 4/25/2013 30/07/2013 08/16/2013

Opti ona l Scri p Divi dend 0.06 6/26/2012 12/03/2013 04/02/2013

Optional Scrip Dividend 0.06 6/26/2012 06/12/2012 12/27/2012

Dividend €/shareApproval

dateListing date(1) Payment date (2)

(1) Listing date fo r bonus suscription rights.

(2) Listing date fo r rights sold to CaixaBank.

40

CaixaBank share price indicators

(1) Number of shares excluding Treasury shares

(2) At close of trading session.

(3) Includes the weighted number of shares to be issued on the conversion of the mandatorily convertible bonds issued in June 2011 and February 2012, aswell as the deduction of the average number of treasury shares in the period.

(4) The number of shares includes the shares to be issued on conversion of all mandatorily convertibles bonds issued in June 2011 (series I/2011) andFebruary 2012 (series I/2012). Treasury shares at September 30, 2013 have been deducted.

(5) Calculated by dividing the estimated yield for 2013 (€0.20 /share) by the closing price at the end of the period (€3.244/share).

Market capitalization (€M) 15,640

Number of outstanding shares1

4,817,992,816

Share price (€/share)

Share price at the beginning of the period 2.637

Share price at closing 30.09.13 3.244

Maximum price2

3.335

Minimum price2

2.347

Trading volume (number of shares, excluding special transactions)

Maximum daily trading volume 67,375,798

Minimum daily trading volume 1,212,466

Average daily trading volume 6,474,452

Stock market ratios

Net Profit (€M) (12 months) 515

Average number of outstanding shares - fully di lluted3

5,162,641,323

Net income attributable per Share (EPS) (€/share) 0.10

Book value (€M) 23,776

Number of outstanding shares at 30.06.13 - ful ly diluted4

5,355,005,089

Carrying amount per share (€/share) - fully diluted 4.44

PER 33.97

P/BV (Market value/ book value) 0.73

Dividend Yield5

6.2%

Key performance indicators for the CaixaBank' share at 30 September 2013

41

Significant events in first nine months of 2013

Merger by absorption of Banco de Valencia

Once all relevant authorizations and approvals weresecured, on July 19, 2013 the merger by absorption ofBanco de Valencia into CaixaBank was formally placedon file at the Barcelona Companies' Registry. At thattime, Banco de Valencia was wound up withoutliquidation and all its assets and liabilities weretransferred en bloc to CaixaBank.

The joint merger project was approved by the Boardsof Directors of CaixaBank and Banco de Valencia onApril 4, 2013 and at the Banco de Valencia GeneralShareholders' Meeting of June 12, 2013.

The swap ratio was set at one CaixaBank share forevery 479 Banco de Valencia shares. Given thatCaixaBank drew from its treasury shares in order tocarry out the swap, total capital was not increased.

The effective date of acquisition of control foraccounting purposes was set at January 1, 2013.

At the date the merger was filed with the Companies'Registry, CaixaBank held a 98.9% stake in Banco deValencia. This interest had been acquired from theFROB on February 28, 2013 for €1.

Prior to the formal transfer of Banco de Valenciashares to CaixaBank, and in accordance with the termsof the sale and purchase agreement, in December2012 the FROB subscribed a capital increase of €4,500million in Banco de Valencia. Also in December 2012,Banco de Valencia moved certain assets to the SAREB,with a net book value of €1,894 million.

The acquisition by CaixaBank entails an assetprotection scheme (APS) whereby the FROB willassume, over a 10-year period, 72.5% of any lossesincurred in Banco de Valencia's SME/self-employedprofessionals loan portfolio and in its contingent risks(guarantees), once any existing provisions coveringthese assets have been applied.

The terms of the acquisition also include detailedguidelines for actively managing hybrid instrumentsand subordinated debt issued by Banco de Valencia. Inaccordance with the Memorandum of Understandingsigned in July 2012, the FROB implemented burden-sharing mechanisms between ordinary shareholdersand holders of subordinated securities and the publicsector. Consequently, on February 11, 2013, theoutstanding balance of Banco de Valenciasubordinated bonds and preference shares wasrepurchased. The repurchase price was applied to the

subscription of Banco de Valencia shares or convertiblebonds.

On April 4, 2013, CaixaBank offered to repurchase allsubordinated bonds mandatorily convertible orexchangeable into Banco de Valencia shares, with atake-up of 97.7%.

Valuation of Banco de Valencia's assets andliabilities

In conjunction with the acquisition of Banco deValencia, in 1H13 a number of fair value adjustmentswere made against that entity's assets and liabilities atDecember 31, 2012.

The adjustments primarily entailed a net increase inloan loss provisions of €1,055 million, after discountingthe coverage provided through the APS.

The remaining adjustments relate to the positiveimpact of unrecognized net deferred tax assets (€500million) and institutional burden-sharing (€249 million,net), as well as other items (-€91 million).

Following recognition of these adjustments againstBanco de Valencia's equity, badwill of €1,777 million,net, was generated in respect of the acquisition price.

Acquisition of Servihabitat Gestión Inmobiliaria and thesale of Servihabitat Gestión Inmobiliaria business to anew company owned by TPG and CaixaBank.

On 26th September 2013 CaixaBank Board of Directorsapproved the following interrelated transactions:

1. Approval of CaixaBank's purchase of 100% of theshares of Servihabitat Gestión Inmobiliaria, SLU(hereinafter Servihabitat) for €98 million. The seller ofthe shareholding is Servihabitat XXI, SAU (“SVH XXI”), asubsidiary of Criteria CaixaHolding, SAU, which is inturn a subsidiary of Caja de Ahorros y Pensiones deBarcelona, “la Caixa”, the CaixaBank parent.

Servihabitat provides real estate services for thirdparties (management of purchases, development,asset management and marketing), it has noproperties on its balance sheet and mainly managesthe real estate assets of CaixaBank and of SVH XXI (theowner of “la Caixa” assets that were foreclosed up toFebruary 2011).

42

As a related transaction, the procedure set out in theRelations Protocol between “La Caixa” and CaixaBankhas been followed. Moreover, the transaction hasbeen valued by independent financial experts.

2. Approval of sale of the Servihabitat business to anewly created company where 51% of the equity isowned by the TPG fund, and 49% by CaixaBank, for theinitial price of €310 million and a variable price whichmay rise by €60 million (final price €370 million) or fallby €60 million (final price €250 million), to be setdepending on the volume of real estate assets ownedby CaixaBank that are managed by the acquiringcompany between 2014 and 2017.

The company owned by TPG and CaixaBank will carryout the exclusive management over a period of 10years of the real estate assets owned by SVH XXI,CaixaBank and miscellaneous group subsidiaries.

It is estimated that the transaction will generate aconsolidated pre-tax gain for CaixaBank of €255million.

The sequence of these two transactions, viz. purchaseof Servihabitat by CaixaBank from a “la Caixa”subsidiary for subsequent sale of its business byCaixaBank to the buyer and the differentconsiderations paid out for both operations (€98million and €310 million with a variable portion) maybe explained in that CaixaBank contains the source ofthe main economic value of the real estate assetmanagement business, resulting from the significantvolume of CaixaBank assets being currently managed,the potential to transform part of its mortgageportfolio into real estate assets which will be managedby the acquiring company over the period stipulated,and support from CaixaBank in developing andexpanding the business purchased.

The transaction is subject to approval by the EUcompetition authorities.

Agreement between CaixaBank and Mutua Madrileñafor the acquisition of the non-life insurance business

On July 25, 2013, CaixaBank announced the agreementreached with Mutua Madrileña whereby SegurCaixaAdeslas, S.A de Seguros y Reaseguros would acquireCaixaBank, S.A.'s non-life insurance businessesabsorbed from Banca Cívica, S.A and Banco de ValenciaS.A.

The transaction price is set at €240 million. CaixaBankwill generate an estimated gross consolidated gain of€80 million on the deal.

The agreement is subject to the requisite regulatoryauthorizations, and is expected to be completed priorto the 2013 year end.

Sale of Grupo Financiero Inbursa (GFI) shares

On June 7, 2013, CaixaBank sold 3.7% of GFI (250million shares) to Inmobiliaria Carso, S.A., for €387million (26 pesos per share).

Subsequently, on June 25, 2013, CaixaBank completedits placement of shares representing 6.4% of GFI, at aprice of 26 pesos per share (€654 million).

At September 30, 2013, following the aforementionedsales and the exercise of the green shoe option (0.89%)by the underwriters, CaixaBank's stake in GFI stood at9.01%.

These transactions produced a net capital gain of €67million for CaixaBank.

CaixaBank reaffirmed its commitment to GFI and to itsmain shareholders, with which it signed a newagreement governing GFI shareholder relations.

CaixaBank wholesale market issues

In 2013 to date CaixaBank has issued €3,000 million insenior bonds and €1,000 million in mortgage-coveredbonds.

On January 9, 2013, CaixaBank successfullycompleted a three-year senior bond issue in thecapital markets, for €1,000 million, with demandfor over €5,000 million.

The bond price was 285bp over the mid-swap, abenchmark for this type of issue. The coupon wasset at 3.25%, and the cost of the issue reflected aspread of 25bp over that of three-year SpanishTreasury bonds.

International investors, primarily from France, theUK and Germany, took up 80% of the issue.

On March 12, 2013, the bank placed a five-yearmortgage-covered bond issue for €1,000 million.The favorable response among institutionalinvestors (79% international) resulted in demandfor more than €2,700 million.

The bond price was set at 210bp over the mid-swap. The coupon was set at 3%, and the issue cost

43

meant that CaixaBank brought in financing at 42bpunder that of five-year Spanish Treasury bonds.

On April 30, 2013, a €1,000 million five-year seniorbonds issue was completed, with demand for morethan €2,500 million.

The bond price was set at 245bp over the mid-swap. The coupon was 3.125%, and the issue costmeant that CaixaBank brought in financing at 24bpunder that of five-year Spanish treasury bonds.

On October 7, 2013, CaixaBank successfullycompleted a 3.5-year senior bond issue in thecapital markets, for €1,000 million, with demandfor over €2,800 million.

The issue price was 170bp over the mid-swap. Thecoupon was set at 2.5%, and the cost of the issuereflected a spread of 18.5bp over that of SpanishTreasury bonds with the same maturity.

Early repayment of FROB assistance to Banca Cívica

On April 8, 2013, the aid received by Banca Cívica fromthe FROB in the form of preference share subscriptionwas repaid in advance of the maturity date, as resolvedby CaixaBank's Board of Directors on March 7, 2013.

The FROB had subscribed €977 million in preferenceshares issued by Banca Cívica on February 11, 2011.With the purchase and subsequent merger byabsorption of Banca Cívica into CaixaBank, the FROB'spreference shares became part of the entity's top-tierequity.

According to the terms associated with this public aid,preference shares must be redeemed within a periodof five years or converted into ordinary shares of thebeneficiary entity.

Voluntary conversion and/or exchange of all seriesI/2012 mandatorily convertible subordinated bonds

On June 14, 2013, the voluntary conversion and/orexchange period was opened for these bonds.CaixaBank's reference share price for the conversionand/or swap was set at €3.70 per share.

The Board of Directors also announced payment ofbond coupons for 2Q13 (7% annual nominal over thenominal value of the bonds).

During the voluntary conversion and/or exchangeperiod, the Bank received 304 requests for conversion

and/or exchange in reference to 17,097 bonds,corresponding to 483,841 CaixaBank shares.

These requests were met through the delivery ofCaixaBank treasury shares.

Mandatory conversion of all series C/2012 mandatorilyconvertible subordinated bonds (issued by BancaCívica in June 2012) into newly-issued CaixaBankshares or CaixaBank treasury shares

The conversion and/or exchange into CaixaBank shareswas approved by the Board of Directors on May 30,2013.

The CaixaBank reference share price for the conversionand/or exchange was set at €2.518 per share.CaixaBank issued 92,161,318 new shares and delivered25 million treasury shares, settling any share fractionsthrough cash payments.

Mandatory conversion of all series B/2012 mandatorilyconvertible subordinated bonds (issued by BancaCívica in May 2012) into newly-issued CaixaBank sharesor CaixaBank treasury shares

On April 10, 2013, CaixaBank filed with the CompaniesRegistry the mandatory conversion and exchange of allseries B/2012 mandatorily convertible subordinatedbonds.

The CaixaBank reference share price for the conversionand/or exchange was set at €2.778.

Accordingly, CaixaBank issued 71 million new sharesand delivered 39 million treasury shares, settling anyshare fractions through cash payments.

Modification of the terms and conditions of seriesI/2011 mandatorily convertible subordinated bonds(Criteria CaixaCorp capital increase)

On March 8, 2013, CaixaBank announced that theGeneral Bondholders' Assembly had resolved tomodify certain terms and conditions of series 1/2011mandatorily convertible subordinated bonds, primarilyto bring these conditions into line with the prevailingregulatory framework governing capital adequacy andsolvency, as set out in Bank of Spain Circular 7/2012 ofNovember 30.

In addition, the following modifications were made:

44

Voluntary conversion, at the discretion of thebondholders, was provided for at December 30,2013, June 30, 2014 and December 30, 2014.

Mandatory conversion, at the discretion ofCaixaBank, was provided for at December 30,2013, June 30, 2014 and December 30, 2014.

The final maturity of the bonds was extended toJune 30, 2015.

On April 7, 2013, a voluntary conversion period wasopened, during which the Bank received 639 requestsfor conversion corresponding to 33,512 bonds. Basedon the conversion price (€5.03), this equals a total of332,798 CaixaBank shares.

45(1) A breakdown of the carrying amount of banking investees is provided on the following page.

Appendices

Investment portfolio

CaixaBank´s investment portfolio at September 30, 2013 is as follows:

Telefónica

Repsol YPF

BME

LIS

TE

D-S

ER

VIC

ES

5.6%

12.0%

5.0%

46.2%

20.7%

9.0%

16.5%

9.1%

INT

ER

NA

TIO

NA

LB

AN

KIN

G1

Banco BPI

Boursorama

GF Inbursa

BEA

Erste Group Bank

100%

100%

100%

100%

100%

49.0%

100%

100%

100%

49.0%

100%

SP

EC

IAL

IZE

DF

INA

NC

IAL

SE

RV

ICE

S

Finconsum

Credifimo

InverCaixa

GestiCaixa

Nuevo Micro Bank

Self Trade Bank

CaixaCard

Caixa Capital Risc

CaixaRenting

Comercia GlobalPayments

CaixaBank ElectronicMoney (EDE)

100% VidaCaixa

INS

UR

AN

CE

S

100%

12.4%

100%

100%

100%

100%

Building center

SAREB

SILK Aplicaciones

e-la Caixa

GDS Cusa

Caixa EmprendedorXXI

RE

AL

ST

AT

EA

ND

OT

HE

RS

ER

VIC

ES

AgenCaixa

SegurCaixa

Adeslas

100%

49.9%

46

Banking investees

Consolidated carrying amount of banking investees and carrying amount per share at September 30, 2013

(1) Consolidated carrying amount of equity of the different entities, attributable to the CaixaBank Group and net of write-down(2) Goodwill, net of write-down

GF Inbursa 9.0 796 299 1.32

The Bank of East Asia 16.5 1,344 361 3.56

Erste Group Bank 9.1 996 25.41

Banco BPI 46.2 863 1.34

Boursorama 20.7 190 66 10.45

4,189 726

€million

%

ParticipationCarrying amount per share

Which:

Goodw ill2

Carrying

amount1

47

Disclaimer

This presentation of results is exclusively forinformation purposes and does not aim to providefinancial advice or to offer any type of financial serviceor product. In particular, this information should not betaken as a guarantee of future results.

This report features data supplied by third partiesgenerally considered to be reliable informationsources. However, the accuracy of the data has notbeen verified. This report features estimates at thedate of preparation that refer to a number of issuesaffecting CaixaBank (hereinafter, the Company). Noneof the directors, executives or employees ofCaixaBank are obliged, either explicitly or implicitly, toensure that these contents are accurate or complete,nor to keep them updated or correct them in the eventany deficiencies, errors or omissions are detected.Moreover, in reproducing these contents in anymedium, CaixaBank may introduce any changes itdeems suitable and may partially or completely omitany portions of this document. CaixaBank assumesno liability for any discrepancies with this version. Thecontents of this disclaimer should be taken intoaccount by any persons or entities that may have totake decisions or prepare or disseminate opinionsrelating to securities issued by CaixaBank and, inparticular, by the analysts and investors handling thisdocument. All such parties are urged to consult the

public documentation and information CaixaBanksubmits to the Spanish securities market regulator(Comisión Nacional del Mercado de Valores, CNMV).This document contains unaudited financialinformation.

This document has not been filed with the CNMV forapproval or registration. In any event, its contents areregulated by the Spanish law applicable at time ofwriting. This report is not addressed to any person orlegal entity located in any other jurisdiction.Consequently, it may not necessarily comply with theprevailing standards or legal requisites of otherjurisdictions.

Without prejudice to applicable legal requirements orto any other limitations imposed by the CaixaBankGroup permission to use the contents of thispresentation or the signs, trademarks and logos itcontains is expressly denied. This prohibition extendsto any reproduction, distribution, transmission to thirdparties, public communication or conversion, in anymedium, for commercial purposes, without the priorexpress consent of the respective proprietary titleholders. Any failure to observe this restriction mayconstitute a legal infraction sanctionable underprevailing legislation.

.

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