Job DescriptionsF & B Department

Contents

RESTAURANT MANAGER............................................................................................................................... 2

GENERAL DESCRIPTION.................................................................................................................................. 2

RESPONSIBILITIES.......................................................................................................................................... 2

ADDITIONAL DUTIES...................................................................................................................................... 3

ACKNOWLEDGMENT FOR RECEIPT OF JOB DESCRIPTION.............................................................................3

All previous versions of the Company Job Descriptions are invalidas from above date of issue

Following issues are valid till they are revised by Corporate Management and / or Human Resources

All documents © Copyright by Uniworld and Global River CruisesBasel, Switzerland in January 2010

Issued by: Approved by:Status / Name / Date of assignment Status / Name / Date of assignment

??? Managing DirectorChristine Sustreanu

Date: 19th January 2010 Date: 19th January 2010

Issued: February 2011Last print out: 17 April 2023

Job Description Restaurant Manager Rev.: 001

Restaurant Manager

Reports to: Hotel ManagerSubordinates: Bartender, all Waiters and WaitressesRelief: Senior WaiterPromotable to: Length of contract:Working hours:Pages: 3

GENERAL DESCRIPTION1. The Restaurant manager is responsible for achieving and maintaining GRC

standards in all Food & Beverage areas.2. He / She has to assure the that all Budgets and targets are met in accordance with

the Guidelines. 3. Together with Executive Chef he / she is fully responsible for the entire Food delivery. 4. In addition, to ensure that all dietary requests are met and that the needs of the

guests are observed in the delivery of the highest possible service.5. He / She acts as a source of information for the Executive Chef as well as the Cruise

manager.6. The Restaurant Manager needs to be able to handle complaints, difficult situations

and should be an avid problem solver within the confines of the department.7. The restaurant Manager is to make certain that the smooth work-flow of the

department is in conjunction with high levels of teamwork with other departments.8. The RM demonstrates an advanced level of competence regarding HACCP and

together with the other HOD’S ensures that the ship complies with local legislation regarding Public health and safety.

RESPONSIBILITIES1. Controlling the beverage stores, Inventories and distribution there of.2. Inventory control of crockery, cutlery , glass and other service utensils - Breakages &

losses3. Responsible for keeping to the HACCP guidelines in his departments4. Must have Knowledge of the F&B guidelines and implement accordingly.5. Responsible for all Beverage revenues throughout the ship6. Responsible for implementing the appropriate Revenue generating action plans.7. Hold monthly job chats with each member of his team and to carry out goal setting.8. Ensure that all subordinates are properly uniformed at all times and to ensure that

they are at the required place of work 5 minutes prior to the commencement of their duty.

9. Weekly trainings for crew (restaurant and bar), incl. forms to be completed accordingly

10. Actively involved in the daily service

Issued by: ???Approved by: CS

© copyright of UNIWORLD & GLOBAL RIVER CRUISESPage 2 of 3

Depot: Human Resources

Issued: February 2011Last print out: 17 April 2023

Job Description Restaurant Manager Rev.: 001

ADDITIONAL DUTIES 1. The Restaurant Manager ensures that all restaurant staff are made aware of their

duties and also of the House rules, F&b Guidelines & Onboard Guidelines.2. The Restaurant Manager conducts a performance qualification with his staff twice per

season3. Daily briefing has to be organized with all Bar & Restaurant staff 4. Participation in short daily meeting as well weekly management meetings5. Participation in every safety training and drill ordered by the Captain6. Ensuring that those of the team list on the In – port Manning list are informed and are

at their station.7. Evaluating the cruise questionnaires with his / her team and subsequently addressing

of all adverse comments by compiling an action plan to support any problem arrears outlined in the Questionnaires

ACKNOWLEDGMENT FOR RECEIPT OF JOB DESCRIPTION

I have received a copy of the Job Description and have read and understand its contents.

_________________________________ __________________________Employee Name (Please Print) Date

_________________________________ __________________________Employee Signature Date

_________________________________ __________________________Supervisor’s Signature Date

Issued by: ???Approved by: CS

© copyright of UNIWORLD & GLOBAL RIVER CRUISESPage 3 of 3

Depot: Human Resources