Responsible Tourism And Business Ethics
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Transcript of Responsible Tourism And Business Ethics
Responsible Tourism and Business Ethics
-B.V.Raghunandan, SVS College, Bantwal
MES College, PonnaniFebruary 9, 2010
Tourism Industry
• Globally growing industry• HR Intensive• Deep Impact• Property development connected• Tied with wellness, sports and
religion• Tax Avoidance and tax havens• Seasonal and unstable
Areas of Serious Concern
• Alien Culture• Racial Slavery• Environmental Concerns• Civil Construction• Sexual Exploitation• Haven for Terrorists• Gang Wars and Mafias• Corporate Excesses
Cape Town Conference in 2002-Responsible Tourism
• Minimising negative economic, environmental and social impact
• Causing bigger economic benefit to local people• Involving local people in decision-making• Better interaction between local people and
tourists• Building local pride and confidence and
sensitising guest and host culturally
Principles of Responsible Tourism
• Making economic choice between tourism and the alternative
• Maximising Economic benefit to Local People• Developing quality tourism products• Marketing tuned to natural, cultural and social integrity• Adopting equitable business practices including HR
practices• Supporting small and micro industries• Assessing environmental impact• Promoting education for sustainable development and
Preserving bio-diversity
General Assembly of WTO and Global Code of Ethics
• Article 1: Mutual Respect between Peoples and Societies• Article 2: Tourism for Individual and Collective Fulfilment• Article 3: Sustainable Development• Article 4: Preservation of Cultural Heritage• Article 5:Beneficial activity for Host Countries and
Communities• Article 6: Obligations of stakeholders in Tourism Development• Article 7: Right to Tourism • Article 8: Liberty of Tourist Movements• Article 9: Rights of the Workers in the Tourism Industry• Article 10: Implementation of the Global Code of Ethics for
Tourism
Article 1: Mutual Respect between Peoples and Societies
• Promotion of Ethical Values common to humanity• Harmony with traditions of Host Regions• Exposure of Local Population to Tourists and their
expectations• Local Authorities providing protection to the tourists• Tourists prevented from engaging in Criminal
Activities• Awareness of Tourists of the Health & Security Risks
Article 2: Tourism for Individual and Collective Fulfilment
• Learning differences between Peoples, Cultures and their Diversity
• Respecting Equality of all Human Beings• Penalising Sexual Exploitation• Religious, Health, Education,
Cultural/Linguistic Exchanges• Developing Curricula for Tourism
Exchanges
Article 3: Sustainable Development
• Safeguarding Natural Environment• Conserving Precious Resources including
Water and Energy• Staggering Tourist Flows in Space and Time• Protecting Ecosystem and Bio-Diversity• Eco-tourism on the Basis of Carrying Capacity
of the Sites
Article 4: Preservation of Cultural Heritage
• Recognising the Heritage of Local Communities regarding Tourism Resources
• Respect to Artistic, Archeological and Cultural Heritage
• Financial Resources Used for Maintenance of Sites and Monuments
• Encouraging Survival of Traditional Cultural Products, Crafts and Folklore
Article 5:Beneficial activity for Host Countries and Communities
• Direct and Indirect Employment to Local Population
• Increasing the Standard of Living of the Local Population
• Addressing Problems of Coastal Areas and Island Territories
• Regulations to Govern Tourist Professionals
Article 6: Obligations of stakeholders in Tourism Development
• Providing Honest Information to the Touriists• Showing Concern for Security and Safety of the
Tourists• Allowing the Tourists to Practice their Religion• Repatriation of Tourists by Government in case
of bankruptcy of Tour Operators• Governments’ Duty to Inform their National of
Dangers of Tourism• Media Issuing Honest Information
Article 7: Right to Tourism
• Removing Obstacles in the Development of Tourism
• Right to Rest and Leisure by Limiting the Working Hours and Ensuring Periodic Holidays with Pay
• Developing Social Tourism by Public Authorities
• Encouraging Tourism for People with Disabilities
Article 8: Liberty of Tourist Movements
• Liberty to Move within the Country• Access to Communication, Administrative,
Health and Legal Services• Confidentiality of Personal Data like the
Citizens of the Country• Adapting Administrative Procedures for
Border Crossing• Access to Allowances of Convertible
Currencies
Article 9: Rights of the Workers in the Tourism Industry
• Guarantee of Fundamental Rights of Salaried and Self-Employed Workers in the Tourism Industry
• Imparting Training and Limiting the Job Insecurity as Far as Possible
• SMME should Have Free Access to the Tourism Industry
• MNCs should Involve in the Local Development
Article 10: Implementation of the Global Code of Ethics for Tourism
• Co-operation between Private and Public Stake-holders
• Recognition of Role of International Organisations by the Stakeholders
• Referring Disputes to World Committee on Tourism Ethics
An Agenda for Implementation
• Local Authorities in Tourist Destinations made Powerful to Maintain the local Law and Order
• IT Absorption by Local Authorities for Recording and Sharing Information about the Tourists
• Local Services should be Outsourced by National and International Tourist Operators
• Prevention of Corporate Form of Tourist Operators in the Locality
• Restricted Development of Properties
Agenda……….. Continues
• Special Status to Tourist Hotspots• Ownership of Land only by the Locals• Trade, Business and Industry only to the Locals• Governing Permanent Immigration• National Population Register to be taken up on
Priority in the Tourist Areas• Societal Concept as the Marketing Model for
all Tourist Operations
THANK YOU