RESPONDING TO SUBMETERING PETITIONS AND IMPLEMENTATION ISSUES
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Transcript of RESPONDING TO SUBMETERING PETITIONS AND IMPLEMENTATION ISSUES
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RESPONDING TO SUBMETERING PETITIONS AND IMPLEMENTATION ISSUES
Public Utility Law Project of New York, Inc.194 Washington Avenue, Suite 420Albany, NY 12210Phone: 518-449-3375 800-255-7857Fax: 518-449-1769Website: www.pulp.tc
May 2009
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Tenants Facing Submetering
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ORGANIZE & PLAN
Tenant Association, Tenant Committee; or Contact Person
Identify experts Identify elected officials Identify counsel
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GET THE FACTS
Resident Population Demographics
Rent regulation status
Rent subsidy programs with utility allowances
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GET THE FACTS
Building Characteristics
Electric heat Landlord owned major appliances
AC, Refrigerator, Cook stove, Dishwasher, Water Heater
Thermal efficiency of building Roof, Windows, doors, wall insulation
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GET THE FACTS
Regulatory Time Frame
Landlord’s petition to submeter SAPA Notice/Comment Period Landlord’s notices & informational
meetings
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ACTION
Provide submetering education to tenants
Contact elected officials
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ACTION
Submit timely written comments to PSC Thermal efficiency of building Landlord-owned appliance efficiency Rent-regulation and utility allowance status Public assistance payment acceptance
Request public hearing
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ACTION
Take discovery Building and apartment monthly usage data Building usage data and bills, past 3 years Communications: with DPS staff; NYSERDA Building energy efficiency evaluations Blind, disabled, elderly, life support residents
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ACTION
Monitor PSC Meeting Agendas
Other agencies (DHCR, Housing Subsidy Agencies)
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ACTION
Monitor shadow billing
Stays, rehearing, vacatur if PSC Order is issued
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Tenants Already Submetered
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ORGANIZE & PLAN
Tenant Association, Tenant Committee; or Contact Person
Identify elected officials Identify counsel
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LEASE AMENDMENTS
Check lease provisions for electric charges being deemed additional rent
Check lease provisions for: Landlord’s complaint procedures Notice of PSC complaint resolution Method of rate calculation Rate cap
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MONITOR RATE CAP
Use PULP bill calculator monthly
Check for excessive late fees
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Public Assistance
Landlord acceptance of:
HEAP & Emergency HEAP Home Energy Allowance & Supplemental
Home Energy Allowance Fuel-For-Heating Allowance § 131-s Emergency Utility Allowance
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“crossed wires” and shared meters,
METERING ISSUES
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Meter accuracy
METERING ISSUES
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METERING ISSUES
High or erratic electric consumption
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File Unresolved Complaints with PSC
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PSC Complaint Process
1-800-342-3355 (Shut-offs)
1-800-342-3377 (Billing disputes)
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PSC Complaint Process
Get complaint number
If dissatisfied, seek informal review or informal hearing
Appeal decision to PSC
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ACTION
Seek re-hearing of PSC submetering approval order Contact elected officials Contact counsel
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ACTION
Take discovery Building and apartment monthly usage data Work papers supporting shadow bills Building usage data and bills, past 3 years Communications: with DPS staff; NYSERDA Building energy efficiency evaluations Blind, disabled, elderly, life support residents