Responding to Global is at Ion

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    Responding to

    Globalisation

    Presented by:Pratiksha Gupta

    Tamal Goswami

    Avijit Mitra

    Riddhi Mukherjee

    Ritwik Banerjee

    Raunak Bose

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    Increased foreignassignments

    Chapter 1

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    FOREIGN ASSIGNMENT

    DEFINATION

    OBJECTIVES

    THREATS

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    CHALLENGES

    Foreign exchange rate volatility.

    Languages and culture differences.

    Protectionism. Global competitors

    High cost of global sourcing of

    resources and global making of aproduct.

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    OPPORTUNITIES

    Cost minimum advantage.

    Use of new technology.

    Large investment in R&D. Insulation from fluctuation in

    economy in one country due to

    presence in many country.

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    TO DEVELOPED COUNTRY &

    COMPARATIVEDISADVANTAGE TO

    DEVELOPING COUNTRY ADVANTAGE _ SURPLUSBUDGET

    DISADVANTAGE _ DEFICIT

    BUDGET

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    CONFLICT OF INTERESTBETWEEN DEVELOPED &

    DEVELOPING NATION ABOUTFOREIGN ASSIGNMENT

    FAILURE OF WTO CONFERENCES

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    Working with people from

    different cultures

    Chapter 2

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    CULTURES BECOMES VERY

    IMPORTANT Culture is a pattern of behavior

    related to values and beliefs that

    were developed over a period oftime.

    There are similarities,overlapping and sometimes

    clear distinction betweenattributes of different cultures.

    Not all cultures value the samething or in the same priority.

    BECOMING AWARE ABOUT

    OTHER CULTURES

    Improving knowledgeabout your co-workerscultures improve the

    work experience.

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    CULTURES INFLUENCE WORKINGSTYLES

    Cultural differences affect workplaceCultural differences affect workplace

    behavior and practices in the followingbehavior and practices in the following

    aspects:-aspects:-

    Individualism and collectivism.Individualism and collectivism. Power distance.Power distance.

    Uncertainty avoidance.Uncertainty avoidance. Quantity vs quality of life.Quantity vs quality of life.

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    COMMUNICATION- THE KEY TOSUCCESS

    Make an effort to learn about yourco-workers cultures.

    Be neutral while communicating.

    Be clear with your ideas and goalswhile interacting with employeesfrom other countries.

    Listen. It solves most of the problem.

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    HOW TO CREATE CONDUCIVEENVIRONMENT

    Diverse workforce createsdiverse thoughts and ideas.

    It helps in adapting to

    fluctuating markets andcustomer demands.

    Companies should encouragediverse workforce.

    Companies should conductcultural awareness programsfor their employees.

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    Anti capitalist backlash:A challenge of globalization.

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    Why the backlash?

    Traditional Globalization flowed from developed markets to emergingmarkets. Often dubbed, Americanization.

    Americanization lead to Anti capitalism.

    In the eye of the storm: foreign Multinationals.

    Reasons for this backlash:1. Inherent conflict between government point of view and the companies.2. Criticisms on subjects of hiring and firing, transferring of technologies, moving funds,

    deemed necessary by the company.

    3. Footloose capability of the mncs to move production abroad to avoid giving in to laborunions in the low cost emerging markets.

    The repercussions: Anti capitalist backlash.From the view point of the protesters globalizationthrough MNCs,is robbing the host country of itsrich resources for increasing its own countrysnational product.welfare of the host country not taken care of.

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    Anti capitalist backlash, Where?

    The anti-capitalism backlash has occurred

    extensively in the emerging markets thatembraced free-market capitalism the most.

    This disappointment has been most visible inLatin America, where countries such asArgentina and Venezuela have found thatthe economic opening has not solved theirlong-standing institutional weaknesses.

    It is also clearly visible in Central Europe, ascommunists become more widely accepted aspolitical candidates, and especially as Russia

    stagnates in the early twenty-first century.

    Exceptions to this situation in emergingmarkets include Mexico, which hasadvanced dramatically in living standardssince joining the USA and Canada in NAFTA,and China, which remains under a nominallycommunist government, but which isaccepting more and more capitalist activity,with a resulting economic boom over the pastten years.

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    Meeting the challenge:lets become the global leaders

    A progressive country will capitalize onthe capabilities of its people, and notmerely prevent outside influences fromforcing growth in those capabilities.

    A very popular idea doing rounds in thiscontext is anti protectionism: A concernover the drain of intellectual property,innovation and jobs, to foreign lands.

    How Anti protectionism canbe put to use?

    Antiprotectionism is an opposing force toanticapitalism.

    Encouraging growth and expansion ofdomestic multinationals would set thisforce into play. Then people will be moreconcerned with keeping the jobs ofdomestic MNCs within the country, ratherthan concerning themselves with oustingthe foreign MNCs.

    Current scenario gives a very interesting insightAnti capitalist cry hasbeen almost drownedunder the emerging Indian global leaders.

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    Overseeing movement of jobsto countries with low cost

    labour

    Chapter 4

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    Outsourcing

    Outsourcing became part of thebusiness lexicon during the 1980s.

    Outsourcing : Subcontracting aservice, such as product design ormanufacturing, to a third-partycompany.

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    What can I outsource as amanager

    InformationTechnologyReal estatemanagementTelemarketingMarket researchDesigningWeb development

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    What are my Opportunitiesas a manager

    Cost savingsImprove qualityCapacity management

    Focus on Core BusinessAccess to talent

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    What are my challengesas a manager

    Quality RisksLanguage skillsExploits the lower paidworkers

    Standpoint of labourStaff turnover

    Quality Risk is thepropensity for a

    product or service to be

    defective, due to

    operations-related

    issues

    In the area of callcenters end-user-

    experience is deemed

    to be of lower quality

    when a service is

    outsourced.

    Some argue that the

    outsourcing of jobs

    (particularly off-shore)

    exploits the lower paid

    workers.

    From the standpoint of

    labor within countries

    on the negative end ofoutsourcing this may

    represent a new threat,

    contributing to

    rampant worker

    insecurity, and

    reflective of thegeneral process of

    globalization

    In outsourcing offshore

    there is an issue of staff

    turnover in the

    outsourcer companies

    call centers

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    Managing people during warand terror

    Chapter 5

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    Provide an Information Channel and Curtail 24/7News Monitoring

    Accept the fact performance and productivity will drop

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    Be Authentic and Visible

    Educate managers and supervisors

    Keep communication open Help those in need first

    http://www.nytimes.com/2007/09/16/us/politics/17giuliani.related.html?ref=politics
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    Keep communication open

    .

    Help those in need first

    Activate crisis plans

    Restrict negative behavior

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    Restrict negative behavior

    Cultivate a calm, confident, and compassionateleadership style.

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    Summing up

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    Thank you