Residential*Redesign* Designation*Application*...

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November 3, 2016 Residential Redesign Designation Application Instructions

Transcript of Residential*Redesign* Designation*Application*...

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November 3, 2016

Residential Redesign Designation Application

Instructions

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PRESENTERS

• Mike BurkeProgram Review Unit

• Brenda Harris-­Collins• Henry Kurcman

Practice Innovations and Care Management Division, NYS OASAS

11/3/16 2

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• OASAS hopes to provide a “success oriented” application process and has developed several tools to support programs as they consider which element(s) best meet the needs of current and future service recipients.

• Programs may apply for any / all of the elements.

• Prior to submitting a Part 820 application, programs are encouraged to utilize:– The Part 820 readiness assessment document and other provider support tools that may be found at:

http://www.oasas.ny.gov/ManCare/BHO/ResidentialRedesign.cfm

• Ongoing Learning Communities/Collaborative are also being offered to facilitate program dialog for more information email: [email protected]

• Field Office Coordinators should be engaged for the development of budgeting and exploration of start-­up funds surrounding implementation of Part 820 programming.

• Complete Part 820 Designation Application is located at: https://www.oasas.ny.gov/legal/CertApp/capphome.cfm

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GENERAL INSTRUCTIONS RESIDENTIAL REDESIGN

BY SECTION

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Application Includes

• Section 1 – Applicant Information • Section 2 – Project Narrative• Section 3 – Staffing• Section 4 – Attestation

Application located at: https://www.oasas.ny.gov/legal/CertApp/capphome.cfm

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IDENTIFICATION OF APPLICANT

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RESIDENTIAL REDESIGN CONVERSION APPLICATION

Entity/Administrative Headquarters Mailing Address

Applicant’s Legal Name

Street Room/Suite Floor

City, Town, Village State NY Zip Code + 4

Application Contact Person

Name of Contact Person Position/Affiliation with Applicant

Telephone Number E-­Mail Address

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Conversion SiteProgram No:Operating Certificate No. (attach a copy) PRU No.

Street Current # Beds Proposed # Beds

City, Town, Village State NY Zip Code + 4

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Enrollment in the New York State Medicaid Program• Is the Program/applicant currently enrolled in the New York State Medicaid Program?

o If so please, include the program’s MMIS/Medicaid number here:• Medicaid enrollment will be necessary for the program seeking OASAS Part 820 Residential

Redesign certification for the Element(s) of Stabilization and Rehabilitation if not currently enrolled in the New York State Medicaid Program.

• Additionally, an MMIS number will also be necessary if the program is seeking Vital Access Start Up funding https://www.oasas.ny.gov/pio/documents/VAPFunding.pdf

• I f a program determines that it must enroll in the New York State Medicaid Program, please check the box below to request an OASAS-­‐issued Letter of Intent. You will need to include this signed OASAS Letter of Intent when enrolling in the overall New York State Medicaid program enrollment package.

______ Applicant must enroll in the NYS Medicaid Program and is requesting a Letter of Intent.

• The New York State Medicaid Part 820 Enrollment instructions and form may be found at: https://www.emedny.org/info/ProviderEnrollment/OASAS/index.aspx

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PROPOSAL NARRATIVE

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SECTION 2 -­‐ Proposal Narrative

• Attachment #1 -­ Program Approach and Services –Required Approach for Each Element

A detailed response must be submitted for each segment listed below and labeled accordingly.

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Program Approach and Service Required Components:

1. Identify how you will target the element of care to specific patient needs. Label your response as PA #1.

2. Provide a detailed list of expected goals with indicators of goal obtainment and discharge or transition criteria. Programs will develop predicted element markers including goals for completion of stabilization, rehabilitation, and reintegration. Label your response as PA #2.

3. Discharge planning must begin at admission and address the wide range of concerns that affect its participant (e.g., physical health, mental health, family issues, housing, etc.). Demonstrate how participants will be linked to other Elements of Care, Recovery Oriented System of Care and Community Resources. Label your response as PA #3.

4. Provider must have the capacity to interface with Medicaid Managed Care companies and submit claims;; please describe a plan to bill and communicate with plan staff. Label your response as PA #4.

5. Describe your experience delivering treatment services that utilize best and promising practices that are appropriate to each of the elements that you are applying for (Stabilization, Rehabilitation, and Reintegration). Label your response as PA #5.

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Required Components6. Describe your experience with integration of SUD services with mental health and physical

health services (e.g., services for chronic health issues, pain management, co-­occurring disorders). Label your response as PA #6.

7. Provider should demonstrate through documented staff training and case review systems the ability to address co-­occurring mental health and substance use disorders, as well as integration of physical health with behavioral health concerns. Label your response as PA #7.

8. Provider should show ability to provide meaningful care coordination either with its own staff or through work with health homes or other care management agencies. Label your response as PA #8.

9. Clinical Supervision should be provided by staff with appropriate levels of training and education and with demonstrated experience in delivering chemical dependency treatment services for each element of care for which the program applied. Label your response as PA #9.

10. Provider should demonstrate the ability to provide person-­centered services for individuals who need ongoing support to seek, obtain, and maintain employment. Employment support services should be included in the initial assessment and admission process and continue throughout treatment and beyond as ongoing follow-­along support of a long-­term recovery plan. Label your response as PA #10.

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Required Components

11. Provider should demonstrate a clear understanding of Trauma Informed, Person Centered Care and Recovery Oriented Systems of Care, and utilize processes to obtain regular feedback from participants on the quality of services provided. Providers should be able to demonstrate the use of peer-­based recovery services as part of the participant’s long-­term recovery plan. Label your response as PA #11.

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Attachment #2 Key Concepts The applicant will demonstrate the ability to integrate these key concepts: 1. Shift from Program driven to Participant driven assessment, treatment planning and service

delivery. Label your response as Key Concept #1.2. Treatment planning and decision making is based on an assessment of individual risks, resources,

values and preferences. Identify the assessment tools that will be utilized in your measurement based care model for each element. Label your response as Key Concept #2.

3. Service duration is based on individual milestones versus a programmed length of stay. Demonstrate how the program will move individuals through care, based on obtainment of the goals identified in an individualized treatment plan and speak to how your agency will integrate flexible lengths of stay. Label your response as Key Concept #3.

4. Medication-­Assisted Treatment must be available and offered to all patients as indicated in each element and staff must be thoroughly trained on uses of addiction medicine and its relation to long-­term recovery. Label your response as Key Concept #4.

5. Provider should demonstrate the ability to provide family-­based services and address the impact of addiction on family systems, including family issues for those who are involved with the child-­welfare system. Provider should demonstrate the ability to provide family based services or linkages to these services as needed. Label your response as Key Concept #5.

6. Proposal must identify how the program will evaluate the sufficiency of Medical, Mental Health, and Clinical staff time. Indicate how adjustments in staffing patterns will be made. List the data sources that will be utilized to inform this decision. Label your response as Key Concept #6.

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POLICIES AND PROCEDURES Part 820.5 (1 -­‐17)

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Attachment #3 Policies, Procedures and Methods

1. Submit appropriate policies, procedures and methods which represent the day-­to-­day operation within the element consistent with Part 820.5 (1-­17), i.e., admission and discharge criteria should be developed in collaboration with medical director. (Part 820 Residential Services Policies, Procedures and Methods Checklist . Label your response as Attachment #3

• Note: This checklist is intended for internal use by applicants in preparing/reviewing policies and procedures documentation and should not be submitted with the Part 820 Residential Redesign application.

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Part 820 Residential Services Policies, Procedures and Methods Checklist

Provider’s Name Element Reviewer Review Date

1. Admission and Discharge, Including Transfer and Referral Procedures Admission Criteria Disease AssessmentInitial Determination TransferLevel of Care Determination Referral Admission Decision Discharge CriteriaRules and Regulations Involuntary DischargeConfidentiality/Voluntary Discharge PlanningAnti-­Discrimination Discharge Summary

Remarks (if applicable)

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2. Treatment/Recovery Plans, Service Plans

Treatment Plan/Recovery/Service Treatment Plan/Recovery Review Care Coordination

Remarks (if applicable)

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3. Staffing

Program Director Registered Nurse (RN)

Psychiatrist and/or Psychiatric Nurse Practitioner Clinical Supervisor

Medical Director CASAC/CASAC-­T

Health Coordinator Vocational Counselor

Licensed Practical Nurse (LPN) House Manager (if applicable)

LMSW/LCSW/LMHC Recovery Coaches/ Certified Recovery Peer Advocates

Remarks (if applicable)

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4. Screening and Referral Procedures-­Physical or Psychiatric Conditions Medical Assessment Physical Exam Psychiatric Assessment

Remarks (if applicable)

5. A Schedule of Fees for Services Rendered

Remarks (if applicable)

6. Infection Control Procedures

Remarks (if applicable)

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7. Cooperative Agreements

Remarks (if applicable)

8. (a) HIV/AIDS Education, Testing and Counseling

Remarks (if applicable)

8. (b) The Use of Medication Supported Recovery

Remarks (if applicable)

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9. Alcohol and Drug Screening

10. Ordering, Procuring and Disposing of Medication, as well as Self-­Administration

11. Quality Improvement and Utilization Review

QI Committee Key Performance Measures UR Process

12. Emergencies

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13. Incident Reporting and Review in Accordance with Part 836

Administration of the Incident Management Program Annual Review by the Governing Authority

Recording and Reporting Procedures Overall Effectiveness

Minimum Standards for Investigation Corrective Action Plans

Committee Composition Periodic Training

Retention of Records

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14. Recordkeeping

15. Educational Services for School Age Children

16. Procurement, Storage, Preparation of Food and Nutritional Planning

17. Records Retention

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Attachment #4 Proposal Narrative cont. -­ Elements Requested Stabilization

For applications that propose to deliver the stabilization element, the submission must also include:

1.A protocol for ancillary withdrawal services for each substance for which the program will provide this service. Additional information can be found at: http://www.oasas.ny.gov/AdMed/recommend/clin20121.cfm. Technical assistance in this area may be obtained by contacting Zoraida Diaz at: [email protected]. Label as Stabilization #1

2.A description of the services that will be offered. Label as Stabilization #2

3. A description of the assessment process including time frames and staff responsible. Label as Stabilization #3

4. A sample treatment plan for a resident in stabilization, including goals for completion of stabilization. Label as Stabilization #4

5. Metrics for evaluation of this Element (e.g., elimination of withdrawal symptoms, decreased mental health symptoms, decrease in anxiety, etc.). Label as Stabilization #56. Describe how intake services will be provided 7 days a week. Label as Stabilization #6

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For applications that include proposals to deliver the rehabilitation element, the submission must also include:

1. A description of the services that will be offered. Label your response as Rehabilitation #1

2. A description of the assessment process including time frames and staff responsible. Label your response as Rehabilitation #2

3. A sample treatment plan for a resident in rehabilitation, including goals for completion of rehabilitation. Label your response as Rehabilitation #3

4. Metrics for evaluation of this Element (e.g., decrease/elimination of cravings, decrease in depression, decrease in anxiety, etc.). Label your response as Rehabilitation #4

Rehabilitation

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Reintegration

For applications that include proposals to deliver the reintegration element, the submission must also include:

1. A description of the services that will be offered. Label your response as Reintegration #1

2. A description of the assessment process, including time frames and staff responsible. Label your response as Reintegration #2

3. A sample treatment/service plan for a resident in reintegration including goals for completion of reintegration. Label your response as Reintegration #3.

4. Metrics for evaluation of this Element (e.g., linkage to primary care physician, housing and employment, etc.). Label your response as Reintegration #4

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Attachment #5 – Organizational Capacity 1. Describe how your agency will support the implementation of each of the proposed

Elements and explain how each Element fits into your agency’s mission. Label your response as Organizational Capacity #1.

2. Describe the organizational capacity to collaborate with other community stakeholders, treatment service providers, and managed care plans. Identify the service providers with whom you have developed linkages with and include MOU’s to demonstrate the linkages for the provision of specialized services. Label your response as Organizational Capacity #2

3. Attach a job description of the qualifications and experience that will be required for each key staff position. Demonstrate how your staffing for the proposed services meets the Element requirements. Attach an organizational chart specifc to the PRU. Label your response as Organizational Capacity #3.

4. Complete and attach Residential Redesign Personnel Qualification Worksheet and a Staffing Pattern Worksheet Schedule for each Element you are applying for.

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Attachment #6 -­ Program Effectiveness

1. Explain how you will use the data to determine program effectiveness and to make improvements in program practices. Label your response as Program Effectiveness.

Attachment #7 – Facility Compliance 1. Facilities must comply with current Part 814 General Facility Requirements, including allFederal, State and Local Code requirements. If necessary, attach the program’s plan forbringing the facility into compliance. Please clarify how your existing physical plant willaccommodate the 820 enhanced staffing pattern. Label your response as FacilityCompliance.

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STAFFING

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Staffing Patterns for Residential Redesign Elements

Applicable to Part 820 Providers (Stabilization, Rehabilitation)

Staffing Requirements q A residential program of 10 beds or more shall have a full-­time Program Director who is a QHP and shall have five years or more of full-­time work experience in a SUD treatment setting.

q A residential program with fewer than 10 beds shall, at minimum, have a part time program director who is a QHP and shall have five years or more of full-­time work experience in a SUD treatment setting.

q A residential service shall have a Clinical Supervisor who is a QHP with at least three years of clinical experience in SUD treatment.

q A residential service shall have a qualified individual designated as the Health Coordinator.

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Applicable to Stabilization

Staffing Requirements q Registered nurse as defined in Part 820 Regulationq LPN for medication monitoring q Medical director as defined in Part 800 Regulation. In addition the Medical Director must possess a DATA

2000 Waiver. Proposal must identify how the program will evaluate sufficiency of medical director time and make adjustments. All residents in stabilization who are in need of assessment for withdrawal or Medication Assisted Treatment must be seen by the physician. There must be an on-­call physician for stabilization.

q Psychiatrist and/or psychiatric nurse practitioner to evaluate all residents who have a history of mental health disorder or who are exhibiting symptoms. Program must identify how it will evaluate the sufficiency of psychiatric time and make adjustments as needs increase or decrease.

q LMSW or LCSW or LMHC or Family Therapist in sufficient numbers to provide regularly scheduled psychotherapy to all residents who are in need of such services (see Clinical Standards document for guidance on assuring sufficient staffing pattern).

q CASACs in sufficient numbers to serve as the primary counselor. At least one CASAC available at all times. Proposal must identify how the program will evaluate sufficiency of CASAC time and make adjustments.

q Milieu staff all shifts in sufficient numbers available at all times. q Two staff per overnight shift, one of which must be a CASAC or clinical staff member as defined in Part 800 . q Vocational Counselor q Case Manager

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Applicable to Rehabilitation Staffing Requirements q Registered nurse as defined in Part 820 Regulation q LPN available on-­site daily including weekends q Medical director as defined in Part 800 Regulation. In addition the Medical Director

must possess a DATA 2000 waiver.q Psychiatrist and/or psychiatric nurse practitioner to evaluate all residents who have a

history of mental health disorder or who are exhibiting symptomsq LMSW or LCSW or LMHC or Family Therapist in sufficient numbers to provide

regularly scheduled psychotherapy to all residents who are in need of such services (see Clinical Standards document for guidance on ensuring sufficient staffing).

q CASACs in sufficient numbers to serve as the primary counselor. At least one CASAC available at all times.

q Milieu staff all shifts in sufficient numbers available at all times. q Two staff per overnight shift, one of which must be a CASAC or clinical staff member

as defined in Part 800. q Vocational Counselor

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Applicable to Reintegration

Staffing Suggestions for Congregate Care Settings q Clinical staff in sufficient numbers to provide care coordination.

q Milieu staff in sufficient numbers to facilitate activities of daily living, community meetings, and engagement of residents in recovery skills building.

q Vocational Counselor q Case Manager

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Staffing Requirements for Scattered Site Settings

q Staffing to remain consistent with 819.9 and 819.10 regulations.

q The Reintegration Element in scattered sites should provide linkages to services within the community to meet the needs of participants.

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Enter the Provider’s Legal Name, the Residential Element and the applicable PRU#

Employee Name and/or Employee Title

# of Weekly Hours Dedicated to this Operating Certificate

Education

Experience

QHP

License/Credential # -­-­ Expiration Date

Enter the provider’s legal name as it appears on the operating certificate;; identify the residential element and the appropriate PRU#

Enter employee name and/or title or position, including the Medical Director, Program Director, Clinical Supervisor and Health Coordinator (example: Jane Doe – Clinical Supervisor;; Joe Smith – Health Coordinator)

Enter the number of the employee’s weekly hours that will be dedicated to this Operating Certificate.

Enter the highest degree obtained or the highest grade completed. (example: MSW;; Associate’s;; GED)

List general experience and training in chemical dependence services. (identify training and/or experiencewhich meets Part 820 requirements)

Enter a check mark (P) if the employee is a Qualified Health Professional (QHP) or a CASAC Trainee (CASAC-­T)

Enter License and/or Credential number and expiration date, if applicable. Complete a separate form(s) for each Residential Element

Instructions For Residential Redesign Personnel Qualifications Worksheet

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Employee Name and/or # of Weekly Hours

Dedicated to this Operating Certificate

Education Experience QHP (Y/N)

License/Credential #

Verified

(Office Use Only)

Employee Title Expiration Date

Part 820 Residential Services Residential Redesign Personnel Qualifications Worksheet

Provider Legal Name Residential Element:

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Sunday Monday Tuesday Wednesday Thursday Friday Saturday

1st Shift On-­‐call 9a-­‐12p On-­‐call 9a-­‐12p On-­‐call 9a-­‐12p On-­‐Call

MD (.25 FTE) 2nd Shift On-­‐call On-­‐call On-­‐call On-­‐call On-­‐call On-­‐call On-­‐Call

3rd Shift On-­‐call On-­‐call On-­‐call On-­‐call On-­‐call On-­‐call On-­‐Call

Psychiatrist/PNP 2nd Shift On-­‐call 2p-­‐5p On-­‐call 2p-­‐5p On-­‐call 2p-­‐5p On-­‐call

(.25 FTE) 3rd Shift On-­‐call On-­‐call On-­‐call On-­‐call On-­‐call On-­‐call On-­‐call

1st Shift 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p

RN (1.3 FTE) 2nd Shift On-­‐call On-­‐call On-­‐call On-­‐call On-­‐call 4p-­‐12p On-­‐Call

3rd Shift On-­‐call On-­‐call On-­‐call On-­‐call On-­‐call On-­‐call On-­‐Call

1st Shift 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p

LPN (4.3 FTE) 2nd Shift 4p-­‐12p 4p-­‐12p 4p-­‐12p 4p-­‐12p 4p-­‐12p 4p-­‐12p 4p-­‐12p

3rd Shift 12a-­‐8a 12a-­‐8a 12a-­‐8a 12a-­‐8a 12a-­‐8a 12a-­‐8a 12a-­‐8a

1st Shift 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p 8a-­‐4p

CASAC (3.0 FTE) 2nd Shift -­‐-­‐-­‐-­‐ 4p-­‐12p 4p-­‐12p 4p-­‐12p 4p-­‐12p 4p-­‐12p -­‐-­‐-­‐-­‐

Staffing Pattern Worksheet Schedule

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ATTESTATION

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Provider Authorization for Submission

• Authorized Provider Representative Signature

• Title

• Date

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Applications should be submitted in: 1. Electronic Word Document2. Addressed to the below

NYS OASAS Bureau of Certification and Systems Management

1450 Western Avenue Albany, NY 12203 Or via email to:

Email: [email protected]

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Forward Questions Regarding Transition from Part 819/816 to Part 820 to

the PICM [email protected]